2.) ilit Welcome Screen

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1 1.) ilit Login Page a. Single Sign On (VPN) if you are logged in the VPN (getting s, etc.), no password will be required when you launch I-Lit. You will be taken directly to the welcome screen. b. External Internet if you are on the internet externally (not on the VPN, on a personal computer or i-pad), you will have to log on to I-Lit using your Novartis address and your password. *Please note the first time you log into I- Lit externally, you must request a new password. This temporary password will be sent to your Novartis address. c. Password Forgot/Reset If you need a new password or have forgotten your current password, you may request a new password. A temporary password will be ed to your Novartis address. i. Forgot password screen will ask for a valid Novartis address ii. System will send a temporary password to the address keyed iii. After receiving temporary password, use initial screen to sign on with address and temporary password iv. Next screen will ask for the temporary password and a new password and verify new password v. The new password is saved and system will take you to the Home Page d. Note Passwords will need to be reset every 90 days. You will receive this notification upon logging in.

2 2.) ilit Welcome Screen a. The welcome screen has four (4) main sections: i. Order Status, My Account and Shopping Cart ii. Placing an order (Literature, Convention or Drop-Ship) this is how you initiate a new order. iii. New Items available to you iv. Recent Orders a list of the most recent orders placed on your behalf (including automatic, semester and literature orders)

3 3. How to place an order b. There are three types of literature orders you may place. i. Literature Orders for replenishment of literature shipped to your storage location or home (as you have designated) ii. Convention Orders for regional convention materials shipped either to your storage location/home or directly to the venue. iii. Drop Ship Orders This new order type is only for specific items for certain field forces (i.e. medical devices shipped directly to a clinic). Not all reps will have items available for drop ship. a. To place an order: iv. Click the corresponding welcome box on the welcome screen. v. Select the brand you wish to select items from (either on the left side listing or the center section). Note you may Display All located at the bottom of the left brand listing to view all items available to order.

4 vi. To add an item to the shopping cart, click the box on the left of the item OR select a quantity to the right of item. vii. When you have chosen your items, click Add Selected Items to Cart at bottom of the screen.

5 viii. Click on My Cart and review the items in the shopping cart, revise quantities or delete as necessary. ix. Click Continue Checkout x. Review Order if ok, Place Order xi. Order Confirmation page with display what was order and allow the order summary to be printed by pressing the Print button

6 4. Convention Order b. For Convention or Drop Ship Orders, they may be shipped to an alternate location (other than your designated ship-to location for literature). These alternate locations may be saved in the Address Book located at the top of the convention order or drop ship order screens.

7 xii. Drop ship orders can NOT be shipped to your ship-to location for literature orders. You must enter a new ship to address or select an alternate address from the Shipping Address drop down box xiii. Convention orders can be shipped to your ship-to location for literature orders or to an alternate address.

8 xiv. Create Address allows user to create an alternate address to ship product. Select create address and key a new Nickname. The nickname is the unique identifier for this address. After completing the form select Submit. This will populate the shipping address and save the address to your address book for future use. xv. Select a date the materials must be delivered for convention orders. (this date needs to be at least 1 day greater than the current date) xvi. Select a Convention Start date (this date also needs to be at least 1 day greater than the current date) xvii. Select Number of Attendees please note the number of attendees must be equal to or greater than the largest quantity ordered. xviii. Select an Attendee type (ie. Physicians, Nurses, etc) xix. After the above fields are populated click Place Order

9 5. How to review orders a. On the Welcome Page, you may click on Details of the most recent orders that have been placed b. Or, you may click on View All Orders at bottom of page to get a full list of orders that have been shipped to you in the past 12 months.

10 6. Order Status a. For order status of orders being processed click the order status link at the top left of the welcome screen. This will direct you to the order history page and you may click on any of the orders for shipping information, etc.

11 7. Search and Advanced Search a. Allows the user to select a word, or part of a description etc to find items available to order i. To use Advanced Search option click on Advanced Search above the Novartis Logo

12 ii. You can search by all of the words keyed, any of the words keyed or the exact phrase. iii. It also has the same options to exclude all of the words etc iv. These search parameters can be located in the product name and description, in product attachments or product name only v. You can refine the search by selecting all Brands, Forms, Envelopes etc. vi. Click on Search system will return SKUs available to order from the search parameters entered

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