This user guide covers how existing CSUFEDU Qualtrics account users can migrate their account from the CSUFEDU brand to the Fullerton brand.

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1 Quick Reference Guide Converting Your Qualtrics Account from CSUFEDU This user guide covers how existing CSUFEDU Qualtrics account users can migrate their account from the CSUFEDU brand to the Fullerton brand. This process may take up to 10 minutes to complete. Contents Locate Your Existing Qualtrics Username and Password... 1 Find Your Qualtrics Username... 1 Set a Password for Your Existing Qualtrics Account... 4 Migrating Your Qualtrics Account to the Fullerton Brand... 8 Locate Your Existing Qualtrics Username and Password In order to migrate your existing Qualtrics account, you ll be asked to enter the username and password for your existing account. This is NOT the same as your CSUF username and password. Follow the relevant steps below to find your username and set your Qualtrics password before migrating your account. Find Your Qualtrics Username Step 1: Open your browser to Last Revised: 03/09/15 Page 1 of 10

2 Step 2: Enter your CSUF username and password. Step 3: Click on the gray button at the top right of the page that lists your name. Step 4: Select Account Settings Last Revised: 03/09/15 Page 2 of 10

3 Step 5: On the User Settings menu, scroll down to the Recent Logins section. Your Qualtrics username is in the User column at the far left. You ll want to write it down so you remember it during the login process! Typically the username is edu). Step 6: Use the menu at the top right to log out of your Qualtrics account before moving on to the next step. Last Revised: 03/09/15 Page 3 of 10

4 Set a Password for Your Existing Qualtrics Account You need to set a password for your Qualtrics account in order to migrate the account. You cannot use your existing campus password for this process. Step 1: Open your browser to Step 2: In the Password field of the Login section, click Forgot? Last Revised: 03/09/15 Page 4 of 10

5 Step 3: Enter your Qualtrics username. The format is generally edu). Then click Submit. Refer to the Find Your Qualtrics Username section of this guide to find out your username. Or contact Step 4: You ll see a confirmation that the reset password was sent to your campus address. Last Revised: 03/09/15 Page 5 of 10

6 Step 5: You will receive a password reset link via . Click on the password reset link. Step 6: Enter your new password twice to verify it. Then click Change Password. Remember this password! You ll need it to migrate your account. Last Revised: 03/09/15 Page 6 of 10

7 Step 7: You will be taken to the CSUF Login page. Enter your campus username and password. Then click Sign In. Step 8: You re now logged into your CSUFEDU Qualtrics account. Log out by clicking on your name at the top right of the screen and then selecting Logout. Last Revised: 03/09/15 Page 7 of 10

8 Migrating Your Qualtrics Account to the Fullerton Brand Once you have your existing CSUFEDU Qualtrics username and password, you re ready to migrate your account to the Fullerton brand! Step 1: Open your browser to Step 2: Enter your campus username and password. Then click Sign In. Last Revised: 03/09/15 Page 8 of 10

9 Step 3: Select I already have a Qualtrics account. Step 4: Enter your CSUFEDU Qualtrics username and password. Then click Migrate Account. Remember your username is in this format: CWID@fullerton.edu#csufedu (i.e @fullerton.edu#csuf edu). Last Revised: 03/09/15 Page 9 of 10

10 Step 4a: It may take several minutes for your account to migrate. You will still see the same screen as in step 4, but you should see your browser is working. Step 5: Once your account is successfully migrated, you ll see the main dashboard along with any surveys you have created. Last Revised: 03/09/15 Page 10 of 10