mydatavo User Quick Start Guide

Transcription

1 mydatavo User Quick Start Guide mydatavo

2 Welcome Thank you for choosing mydatavo from Datavo. This Quick Start Guide has been provided as a high level overview of your new, powerful, cloud phone system. Initialize Your Voice Mail This process will take about two minutes.. Click the Voice Mail button on your phone.. Follow the voice prompts to set up your mailbox.. If prompted, enter the following default password: You ll be prompted to record your name and set up your mailbox PIN ranging from 4 to 0 digits long.. You can choose to record a personal greeting or keep the standard greeting with your recorded name. Note: You can also access your voice mail by dialing *8. Alternatively, dial your phone number once you hear your voice mail, hit the * button and enter your PIN. Both of these functions are available after the initial setup. Access The mydatavo Portal The mydatavo Portal is a self-admin portal which allows you to view missed calls, listen to voice mail messages, view contacts, and set up rules to handle your calls. You can access the mydatavo Portal anywhere you have access to the internet.. Go to Enter your 0-digit phone number.. Enter your password. The image to the right shows the five main mydatavo Portal tabs: ❶ Dashboard: See a quick view of the most common functions. ➋ Messages & Calls: Access your call history. ➌ Contacts: Store and retrieve contact information. ➍ Call Manager: Manage how your incoming calls are handled. ➎ Settings: Access your call service settings. mydatavo User Quick Start Guide

3 ❶ ❷ ❸ ❹ ❺ Popular mydatavo Portal Features FEATURE DEFINITION PORTAL TAB TAB Call History Display a list of missed, dialed, received, and rejected calls. Messages & \Calls Tab ❷ Click to Dial Make or return a call by clicking on an icon in the Contact List or Call List display. Dashboard Tab Forward as Forward a voice mail or a fax as an attachment to a recipient of your Settings Tab > Messaging choice. Forwarding Send incoming calls to voice mail or another number. Call Manager Tab ❹ Sim-Ring Configure outreach numbers to ring simultaneously. Call Manager Tab > Rules ❹ ❶ ❺ System Requirements mydatavo: Browser: Internet Explorer 6 or, or Firefox Operating System: Microsoft Windows 000, XP or Vista Notes: Some features require Adobe Flash Player version 8 or later, which may require administrator privileges to install. The recording function requires microphone access. The Business Group Administrator. mydatavo Assistant: Browser: Internet Explorer 6.0 or above, or Firefox Operating System: Microsoft Windows XP (Service Pack or later) or Vista, with Microsoft.NET Framework. Disk Space: Minimum of MB Notes: Administrator privileges are required to install mydatavo Assistant; contact your Network Administrator if necessary. mydatavo User Quick Start Guide

4 Voic Quick Reference Main Menu Review Voice Mail Messages Review Faxes Send Message HEAR MESSAGE HEAR MESSAGE Repeat Repeat ENTER PHONE OR GL NUMBER, THEN Save Save Erase Erase 4 Reply 4 Reply Send a copy Send a copy Greetings GREETINGS MENU 6 New message 6 New message Skip back seconds Skip back seconds 8 Pause/resume 8 Pause/resume Skip forward seconds Skip forward seconds Leave as new Leave as new Previous message Previous message Personal greeting System greeting/ record name Busy greeting 4 Mailbox Settings COMMON KEYS 0 Skip back through prompts 8 Pause/resume HELPFUL HINTS Skip forward through prompts * Exit Replay from start End input ormove forward in a list Previous hint Return to previous menu item or message MAILBOX SETTINGS MENU Help Next hint Subscriber Transfer Group lists Save Hands-free/time saver options Security options Notification options 6 Additional options Live message screening settings 0 Select Next option Previous option LOG ON AS ANOTHER SUBSCRIBER mydatavo User Quick Start Guide

5 Configure The mydatavo Assistant Tool Bar mydatavo Assistant is a thin software client which runs on your PC and offers a convenient and fully-integrated route into your account.. Go to the App tab of the mydatavo Portal and choose the Computer.. Download the Tool Bar.. Click the Tool Bar icon on your Taskbar at the bottom right corner of your screen. 4. Select Configure mydatavo Assistant.. One the General Settings tab, enter the mydatavo Credentials and Proxy settings as shown below. The Options settings can be set based on your personal preferences. Open Dashboard Open Message Configure mydatavo Assistant Check for Updates to mydatavo Assistant Help About mydatavo Assistant Shutdown mydatavo Assistant mydatavo User Quick Start Guide 4

6 Using The mydatavo Assistant Tool Bar You can view the Dashboard by clicking the Tool Bar icon on your Taskbar and select Open Dashboard. Open Dashboard Open Message Configure mydatavo Assistant Check for Updates to mydatavo Help About mydatavo Assistant Shutdown mydatavo Assistant You can use the mydatavo Assistant drop-down to place or forward calls, apply rules, configure schedules, and more. Get Additional Help Visit to access user guides or call Customer Care at You can also click the Help button within the portal to bring up the online help window. mydatavo User Quick Start Guide

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