American Bank s. Automated Online Banking Enrollment User s Guide. Automated Online Banking Enrollment

Transcription

1 American Bank s Automated Online Banking Enrollment User s Guide Automated Online Banking Enrollment

2 Consumer and business customers now have the ability to enroll themselves into our Online Banking Product. Please follow the easy steps below. Step 1: Go to and Select Enroll beneath the log in box. OR click the Login button and select Enroll from the menu on the right side of the Login page. Step 2: Review the Internet Banking Agreement and Online Banking Disclosure link. Click I Agree. Step 3 (a): Consumer Customers will Select Retail. Enter your Social Security number and account number. Just enter one account number, even if you have more than one account. An asterisk indicates a required field. Click Continue. Page - 2 -

3 Step 3 (b): Business Customers will Select Business. Enter your Tax Identification number and account number. Just enter one account number, even if you have more than one account. An asterisk indicates a required field. Click Continue. Step 4: Complete Personal Information fields and click Submit. All the required fields must match what is on file with the bank. If the required fields do not match what is on file at the bank, the online application is rejected. The following rejection screen displays. Step 5: If enrollment is successful, click the Send Verification button. An is sent to your address provided in the application. Page - 3 -

4 After clicking the Send Verification button, a verification message appears. Step 6: Check your . Click the link contained in the verification within one hour. (Note: If you do not do this step within one hour, you will need to start from the beginning to generate a new verification .) You must click the link in the from the same computer and the same browser you used to complete the application form. For example, if you completed the application in Internet Explorer but your program uses Firefox to open links, your enrollment will not be successful. Step 7: A confirmation screen displays your new NetTeller ID. Select Login to complete the enrollment process. The initial password is the last four digits of your Social Security number. Page - 4 -

5 Step 8: Change your initial password at the first login. Current password is the last four digits of your Social Security number. The new password must be 8-25 alpha-numeric and a special symbol & + _ $ * ~ Step 9: You will be required to select a personal image. Step 10: You will also be prompted to create personal security questions. Page - 5 -

6 Step 11: Verify your address and select Submit. Step 12: Automated Online Enrollment is complete. Welcome to American Bank s ebanking! Page - 6 -

7 American Bank is mobile too! What is emobile Banking? - emobile banking refers to the use of a Smartphone or other cellular device to perform online banking tasks while away from your home computer, such as monitoring account balances, transferring funds between accounts, epay payments and locating an ATM. **If you have a phone with only texting abilities, you can enroll into our emobile Text Banking. **If you have a web based phone you can enroll into our emobile Web Banking and/or our emobile Text Banking. iphone & Android User s Download our app from the Apple App Store or the Android Market. American Bank of The North emobile emobile Enrollment through Online Banking Step 1: Log in to Online Banking. Step 2: Select eoptions > emobile Settings > emobile Web Banking. Step 3: Select to enable web access, select to receive/not receive text message alerts, enter mobile phone number, select mobile provider, select accounts to access via web. Click Submit. Page - 7 -

8 Step 4: Review enrollment information. Check I accept these full terms and conditions. Click Confirm. Step 5: A confirmation screen displays confirming enrollment. If text alerts have been chosen in the previous step, the end user receives a confirmation text message that includes the URL to access Mobile Web. Page - 8 -