SANTANDER TREASURY LINK USER GUIDE

Transcription

1 SANTANDER TREASURY LINK USER GUIDE

2 Welcome to Santander Treasury Link Santander Treasury Link is a secure Web application that allows you to manage accounts, payments, transfers, reports, and users. This training/reference guide covers the various features of Santander Treasury Link, including logging in, the Treasury Dashboard, Accounts, Payments, Transfers, Fraud Control, Check Services, File Services, Tools, and User Administration. Your access to the features is determined by the entitlements given to you. We have striven to make Santander Treasury Link intuitive and easy to use. You ll find a consistency in the way information is presented on the screens, making it easier to navigate through various functions. We ve built this guide to show you step by step how to accomplish each task, and where appropriate, provided explanations of various options. We hope you find that Santander Treasury Link fully meets your expectations. Santander Bank, N.A. is a Member FDIC and a wholly owned subsidiary of Banco Santander, S.A Santander Bank, N.A. All rights reserved. Santander, Santander Bank and the Flame Logo are trademarks of Banco Santander, S.A. or its subsidiaries in the United States and other countries. All other trademarks are the property of their respective owners Santander Bank, N.A. Page 2

3 Contents Contents Section 1: Logging In... 8 Section 2: Dashboard... 9 Notifications... 9 Customizing the Dashboard Changing widget settings Adding widgets or restoring the original view Creating account views Selecting the default Account Balances view Editing the Account Balances Action menu Rearranging widgets Section 3: Client Administration Managing users Editing a user Copying entitlements to another user Changing account preferences Reports User Activity Report User Audit Report User Setup Report Section 4: Account Management and Reporting Managing accounts Viewing account activity Quick Download Viewing transaction details Viewing prior day and current day activity Main menu Prior day Current day Updating account data Cash position worksheet Using export profiles Santander Bank, N.A. Page 3

4 Contents Export content types Export processing Managing export profiles Creating an export profile BAI II QuickBooks SWIFT Comma/Semicolon/Tab Separated values Editing an export profile Viewing export history Viewing statements Searching for a transaction Account number Transaction type Date Other options Obtaining reports Account reports Special reports Section 5: Recipient Management Master recipient list Creating a recipient ACH recipient Wire recipient Creating a recipient while creating a payment or template Recipient import profiles Importing a recipient Section 6: Payments Searching for a payment Creating an ACH payment Online bill payment Creating a wire payment Wire payment cutoff times Santander Bank, N.A. Page 4

5 Contents US wire payment (domestic or international) US wire with extended remittance information International US dollar (USD) wire International foreign currency wire Book wire US federal tax wire Creating a drawdown payment Using payment templates Creating a payment template Approving a payment Payment statuses Viewing payment reports Wire Confirmation Detail report Customizing a payment report Payment import Standard and user-defined import formats Payment import profiles Creating a payment import profile Importing payment data Payment import history Import log information Payment export Creating a payment export profile Exporting payment data Section 7: Transfers Searching for a transfer Viewing a transfer Creating a transfer Single transfer One-to-many transfer Many-to-one transfer Using transfer templates Creating a transfer template Creating a transfer from a template Santander Bank, N.A. Page 5

6 Contents Viewing or editing a template Deleting a template Approving or rejecting a template Transfer import profiles Creating an import profile Importing a transfer file Section 8: Fraud Control Positive Pay Standard positive pay Reverse positive pay Creating single or multiple issues or voids Single issue or void Multiple issues or voids Fraud control reports Customizing a report Section 9: Check Services Managing stop payments Creating stop payment requests Single stop payment request Multiple stop payment request Canceling stop payment requests Single stop payment Multiple stop payment Performing a check inquiry Performing an image search Viewing image activity Using reports Section 10: File Services File formats Standard issue file Delimited issue file (user defined) Uploading a file Managing uploaded files Santander Bank, N.A. Page 6

7 Contents Managing upload profiles Creating an upload profile Fixed width issue file Delimited issue file File services reports Section 11: Tools Managing alert settings Creating an alert Managing alert delivery settings Viewing alerts and messages Creating a message Managing the preferred banks list Changing your password Setting your startup screen preference Section 12: Appendix ACH payment status codes Pending ACH Payments Processed ACH Payments Wire payment status codes Santander Bank, N.A. Page 7

8 Logging In Section 1: Logging In Santander Treasury Link is accessible through the Santander Link portal. Log in by entering your company ID, username, and password. If you wish to have the computer remember your company ID and username, check the box next to Remember my login credentials. Finally, click Sign in. Note: All fields are case sensitive. Figure 1-1: Santander Link login screen The first time you log in, you will be asked to enter three security questions and answers. Select your questions and enter your answers. If you re signing in on your computer, check the box next to This is a personal computer. Remember this device. Click Set Answers. Figure 1-2: Security questions 2017 Santander Bank, N.A. Page 8

9 Dashboard Section 2: Dashboard After you log into Santander Treasury Link, the Dashboard will open. The Dashboard is your gateway to all the products, services, and functions to which you are entitled. You may customize the Dashboard according to your own needs and preferences. Its layout is not determined by your company or organization level. (See Customizing the Dashboard below.) Notifications Figure 2-1: Treasury Dashboard view At the top of the Santander Treasury Link window is a notification bar, where you can access alerts, approvals, and secure messages. Click anywhere in the bar to open the list, then select the type of notification you wish to view. Figure 2-2: Opening the notification bar 2017 Santander Bank, N.A. Page 9

10 Dashboard Figure 2-3: Selecting a notification option Selecting either Alerts or Messages will open the appropriate folder in your Inbox on the Tools tab. Figure 2-4: Alerts folder in the Inbox You can also access your Inbox directly by clicking Inbox in the upper right corner of the Santander Treasury Link window. Figure 2-5: Opening the Inbox directly 2017 Santander Bank, N.A. Page 10

11 Dashboard Customizing the Dashboard The bank has provided a default layout for your Dashboard view. You can easily change this layout according to your needs and preferences. For example, you can edit widget settings, expand and collapse widgets, remove and add widgets, or rearrange widgets. Note: Access to certain accounts and functions within the widgets is determined by your system entitlements. Changing widget settings To change the settings for a widget, click on the Settings icon at the right end of the widget header and select an option from the drop-down list. The options will vary according to the widget. Figure 2-6: Changing the settings for a widget Adding widgets or restoring the original view To add a widget or restore the layout to the original default view, click Change Layout and select the appropriate option. Figure 2-7: Changing the Dashboard layout 2017 Santander Bank, N.A. Page 11

12 Dashboard If you select Add Widget, a list of available widgets will appear. Select the widgets you wish to add by checking the boxes, then click Done. The widgets you selected will appear on your Dashboard. Figure 2-8: Adding widgets to the Dashboard Note: The original bank view includes all the available widgets, so the only time you would need to add a widget is when you have removed one or more widgets. Creating account views In the Account Balances widget, selecting Edit settings opens a dialog box that allows you to create specific account views. If no specific account views have been set up, the only Account View Name will be All Accounts. Figure 2-9: Edit Account Settings dialog box 2017 Santander Bank, N.A. Page 12

13 Dashboard If you wish to create additional account views, click on Create Account View to begin. Then enter the Account View Name and select the appropriate accounts from the Available Accounts lists. Finally, click Done to create the account view. Figure 2-10: Creating a new account view Once you have different account views set up, you can select a view from the All Accounts list in the Account Balances widget. Figure 2-11: Selecting an account view 2017 Santander Bank, N.A. Page 13

14 Dashboard Selecting the default Account Balances view If you have multiple account views set up in the Account Balances widget, You can set a specific account view as the default view. To do this, click the Settings icon and select Edit settings. Figure 2-12: Editing Account Balances settings Then select the view that you would like to be the default view and click Done. Figure 2-13: Selecting the default Account Balances view Once you ve selected a default view, that view will appear in the Account Balances widget immediately and whenever you log in. Figure 2-14: New default view in Account Balances 2017 Santander Bank, N.A. Page 14

15 Dashboard Editing the Account Balances Action menu The Account Balances widget provides a configurable action menu that allows you to quickly access banking activities, such as viewing account activity or creating a transfer, for each account. The available actions are based on configuration and entitlements. Figure 2-15: Selecting an action for an account To configure the action menu, select Edit Action menu from the Settings list. The Edit Action Menu overlay will open. Figure 2-16: Opening the Edit Action Menu In the Edit Action Menu overlay, select or deselect the options according to how you want the Action Menu to appear. Click Done to close the overlay and save the settings Santander Bank, N.A. Page 15

16 Dashboard Rearranging widgets Figure 2-17: Edit Action Menu overlay To rearrange the widgets on the Dashboard, simply click on a widget s header and drag it to where you want it. Release the widget when a green bar appears where you want the widget to be. Figure 2-18: Moving a widget Note: You cannot move or remove the Account Balances widget Santander Bank, N.A. Page 16

17 Client Administration Section 3: Client Administration This section covers client administration, which involves managing the entitlements of existing users, editing account preferences, and viewing user reports. Note: Use Santander Link to create new users and perform login and password resets. Access to client administrative functions is available through the Administration tab menu in Santander Treasury Link. Managing users Figure 3-1: Administration menu Figure 3-2: Opening Manage Users The Manage Users page provides the Client Administrator with a summary view of all their users. It shows: What services and accounts each user is entitled to Whether the user is an approver Whether the user is an administrator The user s status 2017 Santander Bank, N.A. Page 17

18 Client Administration Editing a user Figure 3-3: Manage Users page To view a user s full details or make changes to a user s information, access levels, or entitlements, click on the User ID in the Manage Users list. Figure 3-4: Opening View User On the View User page, click Edit User to enable editing Santander Bank, N.A. Page 18

19 Client Administration Figure 3-5: Opening Edit User On the Edit User page, make any needed changes to the user s information, access levels, or entitlements. Figure 3-6: Editing a user When done editing, click Save or Save and Continue Santander Bank, N.A. Page 19

20 Client Administration Figure 3-7: Saving the changes Save will return you to the Manage Users page with a confirmation that the user was successfully modified. Figure 3-8: User successfully modified Save and Continue will open the Entitle User page, where you can set up the user s entitlements. Figure 3-9: Entitle User page 2017 Santander Bank, N.A. Page 20

21 Client Administration Copying entitlements to another user To simplify entitling a user, you can copy another user s entitlements to that user. In the Action column on the Manage Users page, select Copy to Existing User from the Select Action list for the user whose entitlements you wish to copy. Figure 3-10: Copying entitlements to an existing user On the Copy User Entitlements page, select the existing user to whom you wish to apply the copied entitlements. Click Continue. Figure 3-11: Selecting the user to receive the copied entitlements On the View User page, verify the user s entitlements and click Submit User when done Santander Bank, N.A. Page 21

22 Client Administration Figure 3-12: Verifying entitlements and submitting the user A message on the Manage Users page will confirm that the entitlements have been successfully copied to the user. Figure 3-13: Entitlements successfully copied 2017 Santander Bank, N.A. Page 22

23 Client Administration Changing account preferences To change account nicknames or modify stop payment expiration terms, click Account Preferences on the Administration menu. Figure 3-14: Opening Account Preferences On the Change Account Preferences page, enter nicknames as desired in the Account Nickname fields and select terms in the Stop Payment Expiration Term fields as required. Click Submit Preferences to save the changes. Figure 3-15: Changing account preferences 2017 Santander Bank, N.A. Page 23

24 Client Administration Reports Santander Treasury Link provides three reports with search and filtering capabilities for the client administrator to monitor activity within their company: User Activity Report Displays online activity for one or more users or user functions within a specified date range. User Audit Report Displays system-logged changes either to a specific user or by a specific user within a specified date range. User Setup Report Displays either a summary report of users settings or a listing of users who are entitled to selected services. User Activity Report To create a user activity report, click the link on the Administration menu. Figure 3-16: Opening User Activity Report The user activity report can display one or more functions performed by one or more users on a particular date or during a range of dates. In the example below, the parameters are set to show all functions performed by a single user during the specified time period. Note that at least one selection has to be made in both the User Function field and the User ID field. After selecting your parameters, click Search to generate the report Santander Bank, N.A. Page 24

25 Client Administration Figure 3-17: Creating a user activity report The report shows the search criteria along with the results Santander Bank, N.A. Page 25

26 Client Administration Figure 3-18: User activity report results Note that every item in the activity log has a unique Reference ID number. You can click on the Reference ID link to view the details of that activity. Figure 3-19: Opening an activity item 2017 Santander Bank, N.A. Page 26

27 Client Administration Figure 3-20: Details of a user activity item User Audit Report Figure 3-21: Opening a user audit report The user audit report can display changes made either by a user or to a user s account on a particular date or during a range of dates. In the example below, the parameters are set to show all changes made by a single user during the specified time period Santander Bank, N.A. Page 27

28 Client Administration Figure 3-22: Creating a user audit report The report will open in a separate viewer window, from which it can then be downloaded or printed. Figure 3-23: Example of a User Audit Report 2017 Santander Bank, N.A. Page 28

29 Client Administration User Setup Report Figure 3-24: Opening a user setup report The user setup report can display either a summary report of users settings or a listing of users who are entitled to selected services. In the example below, the parameters are set to show the setup details for a single user. Figure 3-25: Creating a user setup report The report, which shows the user s information, status, and approval settings, will open in a separate viewer window, from which it can be printed or downloaded Santander Bank, N.A. Page 29

30 Client Administration Figure 3-26: Example of a User Setup Report 2017 Santander Bank, N.A. Page 30

31 Account Management and Reporting Section 4: Account Management and Reporting This section covers the various account management and information reporting features of Santander Treasury Link. These are accessible through the Accounts tab menu. Managing accounts Figure 4-1: Accounts menu Santander Treasury Link provides several views of accounts and balances: Account Activity This view displays transaction activity for a selected account. Information is displayed in either one or two tabular lists, depending on configuration: In Process and Cleared Transactions and Scheduled Transactions. Prior Day This view provides detailed information on account balance and transaction activity that has been processed by the financial institution. Current Day This view displays the balances loaded for the current day s date for each account with current day data. If no balances were loaded today, the page displays the No Data Found message. Cash Position The Cash Position Worksheet page enables users to generate a cash position report based on selected accounts and a date range. Viewing account activity To view account activity, click Account Activity in the Accounts tab menu Santander Bank, N.A. Page 31

32 Account Management and Reporting Figure 4-2: Opening Account Activity The Account Activity page displays transactions for a selected account, including pending and processed transactions, and scheduled transactions. When the page is first opened, it shows the default account. A shaded area in the top section of the page provides a summary of the current and closing ledger amounts, the current funds available, and the total credits and debits for the current day. Figure 4-3: Summary section of the Account Activity page The center section of the page provides a list of in-process and cleared transactions. Figure 4-4: In-process and cleared transactions list The bottom section of the page provides a list of scheduled transactions Santander Bank, N.A. Page 32

33 Account Management and Reporting Figure 4-5: Scheduled transactions list You can select the account you want to display by choosing it from the Account list and then clicking Update. The accounts available for display are based on the entitlements set for the account and for the user. Figure 4-6: Selecting an account to display The Search feature allows you to filter the account activity to display information based on the available search criteria. When you select a search option from the list, the corresponding search fields appear. The search options are: Date a specific date or a range of dates Check Number a single check number or a range of check numbers Keyword a partial or whole word Amount an amount range based on debit or credit transactions Credits by Date credit transactions based on a defined date range Debits by Date debit transactions based on a defined date range Figure 4-7: Using the Search feature to filter account activity 2017 Santander Bank, N.A. Page 33

34 Account Management and Reporting You can also quickly change the date range for the current view by selecting one of the view options. Quick Download Figure 4-8: Selecting a date range The Quick Download link allows you to download transaction data from the Account Activity page to a CSV file. You have the option to either open or save the file. Figure 4-9: Performing a quick download of account activity The system determines the transactions to download based on the last time you performed a quick download. For the very first download, all transactions within the past 90 days (up to a maximum of 200) are downloaded. Subsequent downloads will include all transactions since the last download to the most recent available transaction. Viewing transaction details The text identifying the transaction in the Transaction Type column is a hypertext link. This link opens either the Transaction Details overlay or an Edit Transaction page. An Edit Transaction page will open if the transaction is in editable status and you are entitled to make modifications Santander Bank, N.A. Page 34

35 Account Management and Reporting Figure 4-10: Opening a transaction detail Figure 4-11: Transaction detail view Viewing prior day and current day activity The Prior Day and Current Day pages feature an interactive viewer that allows you to change and customize your view of the account information. The viewer controls are: 1. Main Menu (allows you to customize your views, print and export information) 2. Current Page / Total Pages (enter a number in the Current Page field to go to that page) 3. First Page Previous Page Next Page Last Page buttons 4. Undo Redo buttons 5. Change Dates fields (appear only in Prior Day pages) 2017 Santander Bank, N.A. Page 35

36 Account Management and Reporting 6. Go link (updates the page with data from the range in the Change Dates fields) 7. Revert to Bank Default View link (undoes your saved customizations) Main menu The viewer s main menu allows you to customize a view, save a customized view, print pages, export content and data, and open a page table of contents (TOC). Selecting Customize activates the viewer s customization mode. Figure 4-12: Launching customization tools in the Main Menu Activating the customization mode makes selected page elements customizable. When you click an element, it becomes highlighted. If you right-click an element, a multilevel context menu of options for that element will open. Figure 4-13: Context menu for the Opening Available column 2017 Santander Bank, N.A. Page 36

37 Account Management and Reporting The viewer s customization options allow you to modify the view in the following ways: Change header text Hide, move, reorder, and format columns Filter, sort, or group data Add calculations Format data, including conditional formatting Export or print the data on the page (an alternative to ACI Universal Online Banker s Export and Reports functions) To save your customization settings, click Save in the main menu. The customizations you made will stay in effect for subsequent visits to the page until you click Revert to Bank Default View. Prior day Figure 4-14: Saving customizations To view prior day balances and transactions, click Prior Day in the Accounts menu. Figure 4-15: Opening Prior Day The Prior Day page displays multiple days of historical balance data for all accounts configured to receive prior day data. The default configuration is five days. The example below shows three days of balances Santander Bank, N.A. Page 37

38 Account Management and Reporting Figure 4-16: Prior Day page To view the transactions for an account on a particular day, click the icon in the View Details column. Figure 4-17: Opening transactions view The page will display the day s transactions for that account. To view the details of a transaction, click the icon in the Transaction Detail column. Figure 4-18: Opening the transaction detail 2017 Santander Bank, N.A. Page 38

39 Account Management and Reporting The transaction details will display. Figure 4-19: Transaction detail Clicking the icon in the lower right corner will open a printer-friendly version of the information in a separate browser window. Figure 4-20: Printer-friendly transaction detail To view an image of the item, click the View Image link. The item image will appear in a separate viewer. Figure 4-21: Opening the image viewer 2017 Santander Bank, N.A. Page 39

40 Account Management and Reporting Current day Figure 4-22: Item image in the viewer To view current day balances and transactions, click Current Day in the Accounts menu. Figure 4-23: Opening Current Day The Current Day page displays the balances loaded for the current day s date for each account that has current day data loaded. If no balances were loaded on the current day, the page displays the message No Data Found. Figure 4-24: Current Day page 2017 Santander Bank, N.A. Page 40

41 Account Management and Reporting To view the transactions that have memo-posted to an account on the current day, click the icon in the View Details column. Figure 4-25: Opening transactions view The page will display the current day s transactions for that account. To view the details of a transaction, click the icon in the Transaction Detail column. The transaction details will display. Figure 4-26: Opening the transaction detail Figure 4-27: Transaction detail 2017 Santander Bank, N.A. Page 41

42 Account Management and Reporting Clicking the icon in the lower right corner will open a printer-friendly version of the information in a separate browser window. Updating account data Figure 4-28: Printer-friendly transaction detail Your Santander Treasury Link configuration may include a Refresh Data button or link in the upper right corner of certain pages. It can appear on any of these pages under the Accounts tab: Current Day Balances Cash Position Worksheet Export Profiles Transaction Search Standard Reports Figure 4-29: Refresh Data link Clicking this link opens the Select Accounts for Real Time Update page. Select the account balances you wish to update, then click Submit Santander Bank, N.A. Page 42

43 Account Management and Reporting Figure 4-30: Selecting accounts to update The Update Status column will show one of the following for each account: Complete The refresh process is complete for this account. In Progress The refresh process has not yet completed. This status may display for one of two reasons: 1. You requested a refresh of data then navigated away from this page, and now have returned to this page to check on the status. 2. You accessed this page while data was being refreshed at the request of another user. Not Updated No attempt was made by anyone to update the account s balances or transactions. To update statuses that do not show as complete, click Update Status. Figure 4-31: Updating the status 2017 Santander Bank, N.A. Page 43

44 Account Management and Reporting Cash position worksheet Designed to assist small to medium-sized businesses, the cash position worksheet functions as an interactive tool to consolidate various accounts to show the cash position of a selected date range. The worksheet enables you to view historic financial data online, allowing you to see some historical trending and perform some forecasting. The Cash Position Worksheet page allows you to specify the format and search criteria for a new cash position report. You can select the accounts you want displayed in the worksheet, limit the accounts by a date range, and for every date indicated create a column containing that day s information. Each column in the worksheet represents one day in the prescribed date range, the rows being predefined categories. These information buckets can be for transactions such as ACH Payments or Wires, and allow for the creation of larger information buckets such as Deposits or Disbursements. These larger buckets contain larger amounts of information across the varied transactions a user conducts. Each worksheet cell represents the total transactions for that category row and that date column. Each day receives a daily cash position subtotal, which is followed by the grand total indicating the total cash position of the specified date range. If you wish to include other information not presented in the default worksheet, you have the option of manual entry. For example, you might want to include information from a transaction that has not yet had time to clear the bank. Manual entry offers an effective way for you to enter the transaction and see its impact on the cash position. Also, if you have accounts with more than bank, you can include information on transactions with the other banks in the cash position worksheet. Once the transaction comes through the bank, you can go back into the worksheet and delete the entry so that it isn t double-accounted for. To create a cash position worksheet, click Cash Position in the Accounts menu. Figure 4-32: Opening Cash Position Worksheet On the Cash Position Worksheet page, select a worksheet name from the dropdown list to open an existing worksheet, or enter a name to create a new worksheet. Select the accounts and the date range to be included in the worksheet. Click View Report Santander Bank, N.A. Page 44

45 Account Management and Reporting Figure 4-33: Creating a cash position worksheet The cash position worksheet report displays the results in tabular format, based on the defined worksheet information. The table rows display categories, subcategories, balances, and totals. The table columns display individual dates and average totals for the selected date range. Figure 4-34: Cash position worksheet report 2017 Santander Bank, N.A. Page 45

46 Account Management and Reporting The report displays standard and custom subcategories. Standard subcategory This data is based on transactions recorded by the system. Standard subcategories are defined by your financial institution and aggregate similar transaction amounts. For instance, all ACH transactions may be added together in one subcategory called ACH Debits. Standard subcategory amounts are displayed as hypertext links. Each link opens an account-level report in a report viewer with detailed transaction information, broken down by account, that represents the figure displayed on the report. Dates without recorded transaction data do not appear. Figure 4-35: Standard subcategory hypertext links Custom subcategory Amounts defined for custom subcategories are added and modified manually but are included in report totals. When a worksheet is saved, the value entered for each date for the custom subcategory is saved. When an existing worksheet with custom subcategories is used to generate a report, the previously defined information is displayed. If the selected date range did not have defined data for the customer subcategory, that cell in the table is empty. Dates without data defined do not appear. Figure 4-36: Adding a custom subcategory The Save Report button is used to save the worksheet. A saved worksheet includes the name of the worksheet along with any subcategories and data entered for those subcategories. After the report is generated, and custom subcategories are added or modified, the report must be saved. If the report is not saved, the changes made to subcategories will not be saved. Note: The Save button does not save the selected Accounts or Date range. The only items that are saved are the manually entered subcategory and amounts per date that were added to the report in the Add New Sub-Category(s) section. They are saved under the name specified in the New Cash Position Worksheet Name field. From the menu at the top of the report section of the page, you can: Print the report Export report content or data Access online Help with details on using the features of the report viewer 2017 Santander Bank, N.A. Page 46

47 Account Management and Reporting Using export profiles Figure 4-37: Report menu options Export profiles define the format and content of exported files. An export profile has unlimited reuse, avoiding repeated detail input. You can use profiles to export account balance and transaction information in the following industry-standard and character-delimited formats: BAI II QuickBooks SWIFT (includes MT940, MT941, and MT942) Character-delimited formats: a. Comma-separated b. Semicolon-separated c. Tab-separated Account and Research Tools Export content types With the Export feature, you can customize the export profile so that the exported file includes only specific data. The type of content you can include depends on the file format. For the BAI II and QuickBooks formats, the following can be included: Current day (summary or detail data) Prior day (summary or detail data) For the SWIFT format, the following can be included: MT940 MT941 MT Santander Bank, N.A. Page 47

48 Account Management and Reporting For character-delimited formats (comma-, semicolon-, or tab-separated), the following can be included: Current day (summary and detail data) Current day detail only Current day summary only Prior day (both summary and detail data) Prior day detail only Prior day summary only Wire confirmation detail Wire confirmation summary Export processing Account data is exported by an asynchronous process. The export takes place behind the scenes, during which time you can continue working and navigating to other pages in the application. You must return to the Export History List page to check the export status and, if it s completed, then download the exported file Santander Bank, N.A. Page 48

49 Account Management and Reporting Managing export profiles The Manage Export Profiles page allows you to export data based on an existing profile or to create, edit, or delete a profile. To access the page, click Export Profiles in the Accounts menu. Figure 4-38: Opening Manage Export Profiles Creating an export profile Figure 4-39: Manage Export Profiles page To create an export profile, click the Create Export Profile button. Figure 4-40: Creating an export profile 2017 Santander Bank, N.A. Page 49

50 Account Management and Reporting On the Create Export Profile page, enter a description and a file name. Choose a file format from the list and click Select. Figure 4-41: Selecting an export profile file format The form on the page will expand. Select the contents, accounts, and date range. Then click Continue. Figure 4-42: Selecting contents, accounts, and date range The next page that displays depends on the file format you selected for the profile. The following sections show pages for the various file formats Santander Bank, N.A. Page 50

51 Account Management and Reporting BAI II On the Select BAI II Data page, enter dollar amounts in the From and To fields if you wish to define a Transaction Amount Range. Select the Transaction Codes and Summary Codes you want to be included in the profile. Note: You have the option of selecting codes from the lists, entering them manually, or having no transaction or summary codes. When you have finished making selections, click Continue. Figure 4-43: Selecting information for a BAI II export profile Finally, review the profile details on the Confirm Export Profile to Save page and click Save Profile to save it or Edit Profile to make changes Santander Bank, N.A. Page 51

52 Account Management and Reporting Figure 4-44: Saving the BAI II profile 2017 Santander Bank, N.A. Page 52

53 Account Management and Reporting QuickBooks On the Select QuickBooks Data page, enter dollar amounts in the From and To fields if you wish to define a Transaction Amount Range. Select the Transaction Codes and Summary Codes you want to be included in the profile. Note: You have the option of selecting codes from the lists, entering them manually, or having no transaction or summary codes. When you have finished making selections, click Continue. Figure 4-45: Selecting information for a QuickBooks export profile Finally, review the profile details on the Confirm Export Profile to Save page and click Save Profile to save it or Edit Profile to make changes Santander Bank, N.A. Page 53

54 Account Management and Reporting Figure 4-46: Saving the QuickBooks profile 2017 Santander Bank, N.A. Page 54

55 Account Management and Reporting SWIFT On the Select SWIFT Data page, enter dollar amounts in the From and To fields if you wish to define a Transaction Amount Range. Select the Transaction Codes and Summary Codes you want to be included in the profile. Note: You have the option of selecting codes from the lists, entering them manually, or having no transaction or summary codes. When you have finished making selections, click Continue. Figure 4-47: Selecting information for a SWIFT export profile Finally, review the profile details on the Confirm Export Profile to Save page and click Save Profile to save it or Edit Profile to make changes Santander Bank, N.A. Page 55

56 Account Management and Reporting Figure 4-48: Saving the SWIFT profile 2017 Santander Bank, N.A. Page 56

57 Account Management and Reporting Comma/Semicolon/Tab Separated values On the Select Comma/Semicolon/Tab Separated Columns page, choose the columns you wish to include in the report and assign numbers to them in the order in which you want them to appear. Select a column to sort the information by and select a sort order. Click Continue. Figure 4-49: Selecting and ordering columns for a CSV export profile On the Select Comma/Semicolon/Tab Separated Data page, select the Transaction Codes and Summary Codes you want to be included in the profile. Note: You have the option of selecting codes from the lists, entering them manually, or having no transaction or summary codes. If you wish to define a Transaction Amount Range, you may enter dollar amounts in the From and To fields. When you have finished making selections, click Continue Santander Bank, N.A. Page 57

58 Account Management and Reporting Figure 4-50: Selecting information for a CSV export profile Finally, review the profile details on the Confirm Export Profile to Save page and click Save Profile to save it or Edit Profile to make changes Santander Bank, N.A. Page 58

59 Account Management and Reporting Figure 4-51: Saving the CSV profile 2017 Santander Bank, N.A. Page 59

60 Account Management and Reporting Editing an export profile To edit an export profile, click the Edit File button on the Manage Export Profiles page for the profile you wish to change. Figure 4-52: Editing an export profile On the Edit Export Profile page, make the changes you wish to make and click Continue. Figure 4-53: Editing an export profile Data selection and confirmation screens appropriate for the type of file format will allow you to select data and confirm the profile as shown above Santander Bank, N.A. Page 60

61 Account Management and Reporting Viewing export history To view export history, click Export History on the Accounts menu. Figure 4-54: Opening Export History The Export History List page provides information about each executed report. Figure 4-55: Export history list 2017 Santander Bank, N.A. Page 61

62 Account Management and Reporting Viewing statements On the Statements page, you can search for statements based on an account, statement type, or date. To open the Statements page, click Statements on the Accounts menu. Figure 4-56: Opening Statements Select an account, a type of statement, and a date or date range for the statement(s) you wish to view. Click View Statement to continue. Figure 4-57: Searching for a statement If you selected a date range or all statements, multiple statements will appear in the Available Statements list. If you selected Most Recent, only the most recent statement will appear in the list. Click View to open the statement for viewing Santander Bank, N.A. Page 62

63 Account Management and Reporting Figure 4-58: Opening a statement for viewing The statement will open up in an interactive viewer in a separate browser window. Figure 4-59: Statement viewer 2017 Santander Bank, N.A. Page 63

64 Account Management and Reporting Searching for a transaction A transaction search allows you to search for a specific transaction or group of transactions within an account or accounts. Several criteria can be used to search for a transaction, including: Transaction type (for example, a check) sorted by type code or description Transactions that cleared on a specific date or within a date range Serial number Transactions of a specific amount or within an amount range Reference numbers that are unique to the financial institution To begin searching for a transaction, click Transaction Search in the Accounts menu. Figure 4-60: Opening Transaction Search The Transaction Search page provides sections for you to enter criteria for the search. Note that criteria for account, transaction type, and date are required (*); at least one of each must be selected. Account number The Account table displays all accounts to which you are entitled. Accounts you select appear in the Selected Accounts list below the table Santander Bank, N.A. Page 64

65 Account Management and Reporting Figure 4-61: Selecting account numbers for the search To more easily find an account, you can sort the list by account number, account nickname, or bank ID by clicking the appropriate column heading. Transaction type Two options are available for identifying the transaction types to include in the search: selecting from the table or manually entering the transaction types. Types you select from the table appear in a list to the right. Date Figure 4-62: Selecting transaction types for the search To specify the date for the transaction search, you may either enter a single date or select a range of dates Santander Bank, N.A. Page 65

66 Account Management and Reporting Other options Figure 4-63: Selecting dates for the search To further narrow the search, you can also specify a check number, an amount, a customer reference, or a bank reference. Figure 4-64: Selecting other options for the search When you are finished selecting options for the search, click Search. Figure 4-65: Starting the search 2017 Santander Bank, N.A. Page 66

67 Account Management and Reporting The Transaction Search Results page will show the search results along with the search criteria you entered. Obtaining reports Figure 4-66: Transaction search results There are two general types of reports available from the Accounts menu in Santander Treasury Link: Account Reports These reports have balances and transaction data that may be based on BAI, SWIFT, or a bank s own data format, depending on how the account information was loaded and mapped in the database. Account reports can be viewed and customized. Special Reports These are various Electronic Data Interchange (EDI) reports defined by Santander that you can download and view. Special reports can be viewed, but cannot be customized. Figure 4-67: Accessing reports from the Accounts menu 2017 Santander Bank, N.A. Page 67

68 Account Management and Reporting Account reports The Account Reports page has two tabs: Standard and Custom. Standard reports are provided by Santander and cannot be edited or deleted. However, you can use a standard report as a basis for creating a custom report. Custom reports can then be edited and deleted. Each tab lists reports for current day and prior day activities. Current day reports include data up to and including today. Prior day reports include data up to and including the prior business day. Figure 4-68: Standard Reports list on the Account Reports page 2017 Santander Bank, N.A. Page 68

69 Account Management and Reporting To open a report, click on the report name. Figure 4-69: Opening a report The report will open in a separate viewer window, from which you can download or print the report. Figure 4-70: Report viewer You can also create a custom report from the standard report by clicking Customize Report Santander Bank, N.A. Page 69

70 Account Management and Reporting Figure 4-71: Customizing a report The Customize Standard Report page allows you to create a custom report template using the same types of information as in the report on which it is based. The options available on the page depend on the report type. This illustration shows the page as it appears when customizing the Multi-Day Statement report: Figure 4-72: Customize Standard Report page 2017 Santander Bank, N.A. Page 70

71 Account Management and Reporting Special reports Note: Special reports are available only to certain persons who are subscribed to them. The Special Reports page lists Electronic Data Interchange (EDI) reports that subscribers can view and print. To view a report, click the report name link. Figure 4-73: Opening a special report The report will open in a separate window. The following is an example of an EDI report: Figure 4-74: EDI report example To view the version history of the report, click the report s View link under the Historical Versions heading. The Special Report History View page will open Santander Bank, N.A. Page 71

72 Account Management and Reporting Figure 4-75: Opening Special Report History View The Special Report History View page will display the version history of the report. From this page you can open a previous version. Figure 4-76: Special Report History View page 2017 Santander Bank, N.A. Page 72

73 Recipient Management Section 5: Recipient Management Recipients are individuals or businesses that may have money transferred into or taken from their accounts. A recipient can be any of the following: ACH Domestic Recipient A recipient that has authorized an ACH entry (payment or collection of funds). Wire Recipient A beneficiary of a wire payment. Ordering Customer The ultimate originator for the company or person originating the payment. Important note: The Ordering Customer field is not to be used unless you are making a drawdown wire payment OR qualify as a Financial Institution under the Travel Rule (e.g., financial institution, securities broker or dealer, casino, money transmitter, check casher, currency exchanger, and/or money order issuer and seller) and are allowed to issue payment instructions on behalf of another party. Master recipient list In Santander Treasury Link, you can enter and maintain the information required for each recipient on your company s master recipient list. When you create a new recipient from the Recipients area, it is automatically saved to the master list. When you create a recipient during the process of creating a payment or template, you have the option to save it to the master list. Changes to a recipient in the master list cascade to the templates containing the modified recipient. The system does not, however, update the recipient information for any existing payments that contain the modified recipient. To view the list, click Master Recipient List in the Manage section of the Payments menu. Figure 5-1: Opening the master recipient list The Manage Master Recipient List page will open, from which you can maintain the list. The image below illustrates the features of the page: 2017 Santander Bank, N.A. Page 73

74 Recipient Management Feature descriptions Figure 5-2: Manage Master Recipient List page 1. The Add Master Recipient button enables you to create new recipients of all types. 2. The Search button allows you to search for a recipient by name and/or status, with the option of using a wildcard (*) character. The Advanced Search button opens a search overlay with numerous additional options. 3. Clicking a link in the Recipient Name column will open the Edit Master Recipient page. 4. Check marks in the columns indicate which payment types you can use with each recipient. 5. The Export All ACH Recipients button enables you to export all recipients defined as ACH recipients. Note: The ACH International Recipient type is not available at this time. Creating a recipient To create a recipient, click the Add Master Recipient button on the Manage Master Recipient List page. As an alternative, you may also click Recipients under Create Master Recipients on the Payments menu Santander Bank, N.A. Page 74

75 Recipient Management Figure 5-3: Alternate ways of opening Create Master Recipient Enter the recipient s name and select one or more of the listed recipient types, then click Continue. Figure 5-4: Creating a master recipient 2017 Santander Bank, N.A. Page 75

76 Recipient Management ACH recipient When creating an ACH recipient, you must select whether the recipient is an individual or a business, then select one or more of the available payment types. The appropriate payment types will display depending on whether the recipient is an individual or a business. Figure 5-5: Typical payment types for individual and business ACH recipients Once you have made that selection, select the appropriate payment type(s) for the recipient and enter the recipient ID, contact information, and account information below. Figure 5-6: Entering a recipient s contact information 2017 Santander Bank, N.A. Page 76