Questionmark Assessments Taking an Assessment

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1 1 IMPORTANT! Before taking your readiness assessment, you must be prepared to print your Certificate of Completion either to your printer or as a PDF. We recommend that you print a PDF of the certificate and save it to your computer. You can do this with any PDF creator (Adobe PDF is an example of one you might have access to). There are many free PDF creators available on the Internet, such as: PDF Creator ( PDF 24 ( ); or Do Pdf ( If you miss the opportunity to print a certificate, the Coaching Report can be accessed later to confirm that you completed an assessment. LOG IN Go to the login page on the Questionmark site at: Enter the USERNAME and PASSWORD that were given to you by your administrator. If you want, write that information here: Username Password Click the ENTER button. You will either see the Exams tab or the Reports tab highlighted. The Exams tab lists the assessments that are active. The Reports tab leads you to the Coaching Report for the assessments you have completed.

2 2 BEGIN ASSESSMENT To begin an assessment, make sure your are on the Exams tab and then click the green arrow START button next to the assessment you want to begin. In the example above, there is a Start button and a "1" under Attempts remaining. This means the assessment has not been started and that only one submission remains. This does not mean that you must complete an assessment in one sitting. Within any 100-hour (four-day) period, you are allowed to save your progress, and continue on at a later time. SAVE PROGRESS / RESUME LATER / WHEN FINISHED, SUBMIT To save your progress and return, use the SAVE icon at the bottom of your screen. Close the assessment window by clicking the arrow in the upper right corner. You will see a pop-up that asks you to confirm that you want to leave the page. The wording of this message varies depending on what browser you are using. Below is one example and on the next page is another.

3 3 Clicking "Leave Page" or "OK" does not mean that your assessment won't be saved. When you are back on the Home page, a yellow/orange arrow RESUME button will eventually appear next to the assessment you saved. Be patient, it may take a minute or two. It will be there the next time you log in, unless you wait more than four days to continue*. Click that button to go back into your assessment. *IMPORTANT! As stated earlier, Questionmark allows a maximum of 100 hours between the times you log in after that, the Questionmark system submits the assessment automatically. One hundred hours is about four 24-hour periods. So, if you stop at 2:00 p.m. on Friday, you must log back in by 2:00 p.m. on Tuesday.

4 4 When you have completely finished the assessment, use the SUBMIT button. If you have missed a question, or if you made a mistake by choosing SUBMIT instead of SAVE, there will be a pop-up that asks you to confirm that you want to submit the assessment. If you don't, simply click CANCEL. If you want to submit the assessment for grading, even though some questions have not yet been answered, click OK.

5 5 CERTIFICATE / FEEDBACK / RESOURCES / COACHING REPORT Once you have submitted the assessment, you will get a feedback page. THIS IS THE ONLY TIME YOU CAN ACCESS THIS POST-ASSESSMENT REPORT, AND YOU CANNOT PRINT IT OR COPY THE TEXT ON THE PAGE. Read the instructions carefully. IMPORTANT! If there is a LINK button in the lower right corner, do not click it. It may produce an error message. When you have finished reviewing the report, scroll back to the top of the page and click the CERTIFICATE button. You will get a pop-up window with a place to enter your name. After typing in your name, click the blue button to open your certificate. PLEASE PRINT THE CERTIFICATE OUT NOW, AS YOU WILL NOT HAVE ANOTHER OPPORTUNITY TO ACCESS IT.

6 6 As explained at the beginning of this document, we recommend that you save an electronic version of the certificate by printing to a PDF creator, but you may also want to print a hard copy on your printer. When you close the report, you are now on your Home page, and from Home, you can go to a report that is always available (if you are within your access period) the Coaching Report. Click the tab "Reports" and click the button VIEW REPORTS. The next page will ask you to select a date filter. The system always defaults to "All dates." Leave the selection as "All dates" and simply click the button SEE LIST OF RESULTS. You will see a line for each assessment you submitted. Click the icon in the far left column for the Coaching Report you want to view. In the example below, the user has submitted only one of the two assessments.

7 7 The Coaching Report starts with some summary information and then lists the details of each question. There are two more areas following the question feedback with information on your results. There is a "Topics" area and a "Comparisons" area.

8 8 When you are done with the Coaching Report, simply close it. If you need additional support, please seek answers from the person listed below. This person administers these AHIMA assessments for your organization. If the administrator cannot provide an answer, they will contact AHIMA on your behalf. Your administrator is: Sumit Lala

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