Our Ref: IR 362. Thank you for your Freedom of Information (FOI) internal review request received on 22 August You asked:

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1 DWP HR Central Freedom of Information Team 6-12 Tothill Street Date 21 September Our Ref: IR 362 Dear Claimants Rep, Thank you for your Freedom of Information (FOI) internal review request received on 22 August You asked: Please conduct an internal review according to the FOIA. 2.1) as useful as the transparency data normally is, we note that it is not providing up-to-date information (and not even bi-annually as advertised). 2.2) the request was for all -addresses. It is important to have more direct addresses, not just a generic one for everybody or nobody. 2.3) the locations asked for in point 3 are not included. 2.4) lastly, could you comment under your customer service policy on the following query arising from your response please: Is there any technical obstacle that prevents the DWP from creating -addresses by job title (for senior office-holders)? Because with seniority comes responsibility, and having specific -addresses would help with attributing accountability DWP Response In response to your request, I can confirm that the handling of your original request and response has now been appropriately reviewed and that I was unconnected with the handling of your original request. I will deal with your requests for review in order. 2.1) As useful as the transparency data normally is, we note that it is not providing up-to-date information (and not even bi-annually as advertised) 2.2) the request was for all -addresses. It is important to have more direct addresses, not just a generic one for everybody or nobody. I have reviewed the information on the link you were provided within the original response for these two points. I can advise your request for review is upheld. However, it does indeed seem that some of the information for DWP s is out of date on the link provided. As a result of this review, I therefore enclose a list of s and addresses with updated details at Annex A. You should be aware DWP employees do move on from and around the Department frequently and this list, as is every other list, is merely a snapshot on a given date. The address appropriate to contact DWP ministers is ministers@dwp.gsi.gov.

2 In your point 2.2 you state it is important to have more direct addresses, not just a generic one for everybody or nobody. The generic addresses you are being provided with are designed to be role specific and to reduce delays or untimely responses which might occur if a more specific is used and the role holder has either moved out of the department or into a new (non-relevant to the query) role. 2.3) the locations asked for in point 3 are not included. I found this information was not included in the original response and so I have now provided correspondence addresses. The information is attached at Annex A. This information is merely a snapshot on a given date. 2.4) lastly, could you comment under your customer service policy on the following query arising from your response please: Is there any technical obstacle that prevents the DWP from creating -addresses by job title (for senior office-holders)? Because with seniority comes responsibility, and having specific -addresses would help with attributing accountability. This question did not form part of the original FOI request and will be responded to outside of the FOI Act as official correspondence by the appropriate team in DWP. If you have any queries about this letter please contact the Department quoting the reference number above. Yours sincerely, DWP HR Central Freedom of Information Team Your right to complain under the Freedom of Information Act If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF ANNEX A

3 VTR List of all DWP directors with their job titles and correspondence addresses as at 31 July 2016 Forename Surname Job Title Contact Robert Kevin Mayank Andrew Debbie Neil Jeremy Peter Richard Anthony Irene Robert Janice Craig Devereux Cunnington Prakash Rhodes Alder Couling Moore Schofield Caseby Brigginshaw Masterton Porteous Hartley Eblett Permanent Secretary General for Business Transformation Group General & Chief Information Officer General, DWP Operations General, Human Resources General for the Universal Credit General Strategy, Policy and Analysis Group General, Finance and Chief Financial Officer of Communications, Universal Credit Digital Service Head of Estates and Facilities Management, Finance Group UC Implementation & Delivery Working Age and Universal Credit @dwp.gsi.gov. Correspondence Address

4 Stefan Phillip Tracey Ian Jon Julie Karl Lara Ian Ray Czerniawski Wells Waltho Wright Fundrey Gillis Khan Sampson Pavey Long Departmental & Business Strategy Account Manager - of Design for Financial Strategy, Planning & Analysis Work and Health Unit and ODI Universal Credit Financial Control People and Locations Head of Operations Planning and Performance Digital Delivery, (Product Owner) HR to Corporate Centre Platforms Tom McCormack CMG for Operational Angela MacDonald Excellence, Digital Workplace & Kenny Robertson Platforms David Jonathan Myrtle Janice Frazer Lindley Lloyd Smethurst of Data and Analytics Departmental & Business Strategy Account Manager - of Design Digital Service Transformation Head of Health @dwp.gsi.gov. hr@dwp.gsi.gov. transparency.question s@childmaintenance.g Quarry House Leeds LS2 7UA Kings Court Sheffield S3 7UF

5 Stephen Graeme Michelle Peter Sue Charlotte Buckingham Wallace Dyson Searle Moore Clark Business Finance & Housing Delivery, Pensions of Children, Families and Disadvantage Working Age Benefits Personal Independence Payment and SRO of Private Pensions Trevor Huddleston Chief Analyst Labour Market & International Iain Walsh Affairs HR, DWP Lorraine Jainudeen Operations Strategic Design & Planning John-Paul Marks Susan Mary Justin Karen Matthew Subhash Jonathan Park Pattison Russell Gosden Bradley Jogia Russell, Work Ageing Society & State Pensions, Disability, Employment and Support ate Senior Responsible Owner for People and Locations Head of, Commercial ate, Strategic @dwp.gsi.gov. transparency.question Tyneview Park NE98 1BA Hartshead Square Sheffield S1 2FD

6 Aleksei Simon Juan Fabiola Annette Matthew Andrew Nicol Doroshko McKinnon Villamil Williams Sharkey Thurstan Forzani Harrison, Design Platform (Architecture) Pensions and Disability Infrastructure and Operations of Strategy, Capability & Organisational Design Chief Operating Officer,, Contracted Employment Provision DWP Commercial, Enabling Digital Delivery.gsi.gov. Peel Park Blackpool FY4 5ES Quarry House Leeds LS2 7UA

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