Online Services User Guide

Size: px
Start display at page:

Download "Online Services User Guide"

Transcription

1 Online Services User Guide Welcome to Online & Mobile Banking! Whether you re online or using a mobile device, manage your money whenever and wherever it s convenient for you. Access Visit BankMidwest.com Online Banking ID: Password: Last 4 digits of primary account owner s SSN or TIN Customer Support customersupport@bankmidwest.com First Time Log In Online Banking ID Enter your 12-digit ID in the online banking login box and click the submit button. Tip: You can always login with this ID number; however, you can also set up an ID that s easier to remember under the Settings tab. Choosing Passwords Your initial password is the last four digits of the Social Security Number or Tax Identification Number used to open the account. Change your password using the following tips: Choose a password that is between 8 25 characters. xxxxxxxxxxxx A password must contain at least one letter and one number. Symbols strengthen passwords but are optional. Avoid using birthdays, children s names, or other obvious words that fraudsters could guess. Select an Image Choose a Personal Identification Image from the library available. Each time you enter your Online Banking ID, verify the image displayed to ensure you ve accessed our legitimate banking site. If you don t recognize an image, make sure you ve entered the correct User ID. Password Reset Set up the ability to reset your own password whenever you need to. Under the Settings tab, enter a Personal Question and Personal Answer that only you would know. In the future, if you forget your password, click the Forgot password? link. Answer the Personal Question correctly and update your password through a web link that will be ed to the address you provided. Last Updated: November 15, 2016 Member FDIC

2 Security One of the first times you access your accounts online, we ll ask you to choose and answer three (3) Personal Verification Questions. During future sessions, we ll ask you some of these questions if we feel there is a possibility that someone other than you is attempting to access your information. Please choose answers that you will remember. Incorrectly answering questions can lead to your account access being disabled. Security Reminders We will NEVER you for your personal information. Any claiming to be the bank requesting personal information such as Social Security numbers, IDs, or passwords should not be trusted or opened. Do not write down your password. Use a unique password to access online banking. Keep it different from passwords used for other sites and applications. Always end your online banking session by clicking Logout before leaving your computer. Settings Use the Settings tab to enroll or update the following options: Personal Update your address. Create an Online Banking ID (4 or more characters) that s easier to remember instead of your assigned 12-digit ID. Change your password. Set up your Password Reset Question and Answer. Accounts Give your accounts pseudo names (nicknames) that are easier to remember. For your protection don t use your full account number. Shorten it up to the last three digits. For example, use Checking 348. Edit the order in which accounts are displayed by dragging and dropping the accounts listed to your preferred order. Display (also applies to mobile banking) Edit the number of accounts displayed per page. Edit the number of transactions displayed for your accounts or bill pay. Update the setting to confirm when funds are transferred. Alerts Set up , text or alerts when you log in to your online banking account to notify you of important acccount activity: Events Direct deposits, funds transfer, statements, etc. Balance Notification when above or below a target. Item Notification of cleared checks. Personal Set up personalized reminders. ATM/Debit Card Activate a new card. Report a card as lost or stolen to cancel it. This action cannot be reversed. Contact a branch or stop in for a new card. Reorder a debit card if yours is damaged. (Or, stop in at a branch for a card to be instantly issued.) Mobile Settings (See the Mobile Banking section in this guide for additional information.) Enroll in mobile banking and update your settings. Set up text banking and make updates as needed.

3 Online Banking Accounts View all of your accounts at a glance along with current balances and account status. The account listing is your default start page (unless you change it to customizable pages My View or the Payment Center). For every account listed, a Select Option drop-down menu displays a list of items you can view or activities you can do online depending upon the account type: Transactions, Download, Temporary Statements, Stop Payments, Transfers and Account Information. Transactions Click the account name link or select Transactions from the drop-down menu next to an account to see the detailed listing. Transaction history is available for 90 days. Transaction List Options: Choose number of transactions displayed View check images Sort columns to customize view Switch between accounts Transaction Search Select Search from the Transaction sub-menu to search transactions by date, dollar amount, credit, debit, description or check number. Download Transactions Download transaction details for the last 90 days: Select Download from the Options menu next to an account. Choose a Date Range and File Format: Microsoft Money, Quicken, QuickBooks, Personal Finance, spreadsheet or text. Click Download. Stop Payments Select Stop Payments from the drop-down menu next to an account. Fill in the required fields and click Submit. Important Information Contact the bank to edit or remove a stop payment. Print out the stop payment confirmation page, sign, and mail, fax, or bring in to your local branch within 14 days. Stop payment fees will be deducted from your account in accordance with the terms of your account. Temporary Statements Select Temporary Statements from the drop-down menu next to an account. Statements are available in PDF, HTML, and text formats. Statement history is available for 120 days. Note: Temporary Statements do not qualify as a delivered statement. Please use the Documents tab to set up your online statement delivery which allows you to save them to your computer as.pdf files or view them online for up to 18 months from date of enrollment.

4 Transferring Funds My View Choose Transfers from the drop-down menu next to an account. Select which accounts you re transferring funds from and to. Enter the Transfer Amount, Frequency, and Transfer Date. Click Submit and Confirm to complete the transfer. Pending and Completed Transfers Select Pending Transfers to view, edit, or delete a scheduled transfer. To see a list of completed transfers, select Transfer History. Transfer history is available for 90 days. Transfers submitted online before 8 p.m. (CT) on a business day will be posted to your account the same day. Transfers submitted after that time, or on Saturday, Sunday or banking holiday will be posted to your account the next business day. Customize a dashboard-style view of a variety of account information balances, transactions, payments, etc. based on what s important to you. Display or remove parts of the page (called widgets ). Select the order that each widget appears (top to bottom) within the column. Choose to make this customized view as your default starting page when you first login. Mobile and Text Banking Tom Test Access your accounts on the go using your mobile device. It s free!* Mobile Banking is set up for smart devices with internet access and allows you to make transactions (like transfer funds or pay bills) and view account balances and transaction details. Text Banking requires texting service on your phone and provides limited information only account balances and recent transactions. If you own a smart device, the mobile app is a quick way to log in to your accounts, once you ve downloaded the app to your device. Or, simply open your web browser and navigate to bankmidwestmobile.com. Mobile Banking App Download the Bank Midwest Mobile app to your device. For iphone, ipad and ipod Touch Devices 1. Click the App Store SM icon. 2. On the Search screen, type in Bank Midwest to find the app. Tap to open. 3. Tap the Install button to download. Enter your Apple ID, if prompted. Apple, the Apple logo, ipad, iphone, and ipod Touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. For Android TM Devices 1. Click the Google PlayTM store icon. 2. In the Search box, enter Bank Midwest to find the app. Tap for app details. 3. Tap the Install button to download. Android and Google Play are trademarks of Google Inc. If you ve logged in to online banking before and have an active online banking ID, tap the Bank Midwest app icon to open and enroll in mobile banking. If not, you must first activate your online banking ID from a computer to get started.

5 Mobile Deposit Deposit checks with your smartphone or tablet. Simply snap photos to deposit to your account. Mobile deposit provides convenience and saves you a trip to the bank. Best of all, you already have it available if you ve downloaded our mobile banking app. 1. Tap the Deposits tile in the home dashboard. 2. Touch the camera icon next to Check Front. Center the check in the blue lines and take the picture. 4. Endorse the check For Deposit Only and sign your name. Take the picture of the back of the check in the same way you did the front. 5. Enter the amount of the check and select Deposit to next to Choose Account. 6. Select Deposit Check. Watch for a confirmation to indicate that your deposit was successful. Review your deposit or deposit another check. Note: Please hold the endorsed check for 30 days before disposing of it to ensure the photos capture the check data accurately. Securely shred or incinerate this check when disposing of it. Mobile check deposits will show in your account transaction listing three times per day: mid-morning, early afternoon and late evening on business days. Mobile App Tip: Manage your Debit Card Activate a new card. Report a card as lost or stolen to cancel it. This action cannot be reversed. Contact a branch or stop in for a new card. Reorder a debit card if yours is damaged. Or, stop in at a branch for a card to be instantly issued. Suspend a debit card to temporarily place a hold or freeze on the card. Remove the hold to use your card. Mobile Web: bankmidwestmobile.com If you ve logged in to online banking before and have an active online banking ID, you can power up your mobile browser bank on the go. First, you ll need to enroll in mobile banking. 2 Options to Enroll in Mobile Banking 1. Enroll with Your Mobile Device Open the Bank Midwest Mobile App or use your mobile web browser to visit bankmidwestmobile.com. Log in using your Online Banking ID and Password. Accept terms and conditions by clicking checkbox next to I Agree. Tap Next to continue. Choose whether you want to receive transfer and payment confirmations via text messages*. Enter your mobile number and select your wireless provider and click Enroll Now. Note: This will enroll ALL of your online accounts in mobile banking. * There is no fee from Bank Midwest. Connectivity and usage rates may apply. Contact your wireless provider for more details.to remove accounts from mobile access or change your text preferences, log in to the online banking from your computer and update this information under the Settings tab. 2. Enroll with Your Computer If you re already banking online from your computer, set up mobile access to your accounts: Visit bankmidwest.com and log in.

6 Go to the Settings > Mobile Settings > Web Mobile Settings page and select the Enable Web Access check box. Choose whether you wish to receive transfer and payment confirmations via text message alerts. Note: If you select No, you will not see a confirmation text alert of your enrollment, fund transfers or bill payments. You ll need to review transaction screen details to confirm your account request was received and completed. Enter mobile phone number and select your provider. Choose the accounts that you wish to access via mobile web banking. Click Submit. Review enrollment information and Terms and Conditions. Click Confirm to finish enrolling. Open the Bank Midwest Mobile App or point your mobile web browser to to log in and access your accounts from your mobile device. Text Banking Need your balance? Did your check clear? It s only a text away. Sign up today. It s free!* Enroll in Text Banking Online Visit bankmidwest.com and log in to Online Banking. Select Settings > Mobile Settings > Text Mobile banking. Enter your mobile phone number. Select the accounts to access via text. Create a Mobile Short Name** for each selected account. Click Submit. Review enrollment information. Check I accept these full terms and conditions and click Confirm. You ll receive a text indicating your enrollment request. Reply YES to activate the text banking service. Note: Joint account owners need to set up separate Online Banking IDs in order to access text banking from multiple phones. Enroll online or contact your local branch for assistance. Valid Text (SMS) Messages Bank Midwest Short Code: Bal Hist Help Stop 5-digit validation code Returns balance for all enrolled accounts Returns last 4 transactions for all enrolled accounts Returns command references Disables enrollment for text mobile banking Received only when enrolling or changing enrollment information Text Banking Tips: Text messages are case sensitive. Add Bank Midwest s short code, 89549, to your Contacts list for quick access. Never text your account number. Use the Account Short Name. *There is no fee from Bank Midwest. Connectivity and usage rates may apply. Contact your wireless provider for more details.

7 Documents Online Statements Online statements are secure and won t get lost or stolen in the mail. To receive statements and/or notices online, log in to Online Banking: Select the Documents tab and the Details link to select which accounts to enroll. The + sign expands all docs available for online delivery. Confirm your for online delivery and enter a security phrase that will appear in the subject line to help you verify the s authenticity. Select Click Here to get an Enrollment Passcode. Enter the code. Review and agree to the Terms and Conditions. Click Enroll Now. Watch for a confirmation for successful enrollment! Statements and Notices View all online statements and notices by account for up to the past 18 months from date of enrollment. Additional Recipients Send a copy of your online statement or notices to a second address. Set up the recipient by entering contact details and password. Reconciliation Wizard Balance your latest statement online using this easy-to-use wizard. Bill Pay Making Payments Has Never Been Easier Add payees and make payments in just a few clicks. The first time using Bill Pay, you will need to select the account(s) you wish to use for paying your bills. Click Submit. Review and agree to the terms to set up the bill pay service. Add Payees. Enter information for each person or company to which you want to submit online bill payments. Add New Payments. Schedule one-time or recurring payments. Use the bill pay calendar and reminder alerts to help you manage your payments. Read on for more details. Payments Dashboard From the bill pay dashboard, you ll be able to: Pay in just one click. Find the person or company, enter the payment amount and date, and click Pay. Add a new payee. Click the Add a payee button to add a person or company. Make recurring payments and save time each month. Select Make it recurring next to your payee. See payment amounts and due dates of upcoming bills. Click on the ebill icon under your electronic payee s name, if available.

8 Add Payee When you click the Add a Payee button, you ll see options to pay a company, person or another bank. Some payees accept payments electronically. Others only accept printed checks which will be mailed from our centralized processing center. Add Payee: Company Enter the company s contact information and account information from your billing statement. After you submit this information, the payee will appear in your payments dashboard. Add Payee: Person When paying a person, you have three options based on the information you have about them: Provide the person s address and a secure password. They ll receive an prompting them to log in to a secure site where they need to enter their account information. and the password you set up for them. A payment is deposited electronically from your account into the recipient s account. Account Information: Provide the individual s bank routing number and deposit account information. A payment is sent electronically. Mailing Address: Provide the individual s mailing address and a paper check will be mailed. Add Payee: Bank or credit union To make loan or credit payment at another financial institution, simply enter the routing number and account information. Important Note: Allow 2-3 business days to process an electronic payment and 5-7 business days for a check payment. The Deliver by date shown on the dashboard is an estimate only. Payments Make a one-time payment 1. Find your payee on the payments dashboard. 2. Enter the payment amount and date. 3. Click the Submit all payments button. Set up a recurring payment 1. Find your payee on the payments dashboard. 2. Select Make it Recurring. 3. Choose the pay from account, payment date, frequency and first payment date. 4. Click Submit. History View 18 months history by clicking the View History text link at the bottom of the payments dashboard. View payments prior to our upgrade by clicking the text link Prior to 03/16/2015 in the top navigation on the history screen. Set Up ebills (Electronic Bill Delivery) When you set up ebill, for companies that offer it, you ll receive bill summaries (amount and due date) right on your payments dashboard. 1. Go to the payments dashboard and select Set up ebill under the payee s name. 2. Enter your login credentials for the payee s website and accept the terms and conditions. Submit. Bill Pay Tips: Explore the Calendar, My Accounts and Help sections for additional features to manage your payments.

Online Services USER GUIDE. First Time Log In

Online Services USER GUIDE. First Time Log In Online Services USER GUIDE Welcome to online banking! Whether you re online or using a mobile device, access your accounts whenever and wherever it s convenient for you. First Time Log In Log In: BankMidwest.com

More information

Your Online & Mobile Banking Guide

Your Online & Mobile Banking Guide Your Online & Mobile Banking Guide 1 Online Banking Mobile Banking Mobile Deposit Contents Online Banking 3 Options 7 estatements 8 Bill Pay 10 Alerts 11 Mobile Banking 12 Mobile Deposit 15 Frequently

More information

ebanking User Guide ebanking echeck edelivery Mobile Banking & Deposit We Make Banking About You

ebanking User Guide ebanking echeck edelivery Mobile Banking & Deposit We Make Banking About You ebanking User Guide ebanking echeck edelivery Mobile Banking & Deposit Member FDIC We Make Banking About You 1-800-288-2229 www.abbybank.com 1 Account Access To log into your ebanking account, go to www.abbybank.com.

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800)

/ 1. Online Banking User Guide SouthStateBank.com / (800) / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 01242018 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800)

/ 1. Online Banking User Guide SouthStateBank.com / (800) / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 06132017 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will

More information

COMING SOON. A new on-the-go banking experience. Important information about upcoming system upgrades at Bank Midwest happening April 24.

COMING SOON. A new on-the-go banking experience. Important information about upcoming system upgrades at Bank Midwest happening April 24. COMING SOON A new on-the-go banking experience Important information about upcoming system upgrades at Bank Midwest happening April 24. BankMidwest.com Member FDIC We re changing to a new, state-of-the-art

More information

Mobile Banking with Mobile Deposit FAQs

Mobile Banking with Mobile Deposit FAQs Mobile Banking with Mobile Deposit FAQs Getting Started Q. What is Mobile Banking? Mobile Banking is our mobile service that brings banking to your mobile phone & tablets. Mobile Banking allows you to

More information

Online Banking User Guide

Online Banking User Guide Online Banking User Guide If you need assistance, please call 315.477.2200 or 800.462.5000 M-F 7:30am - 6:00pm Sat 9:00am - 1:00pm empowerfcu.com 315.477.2200 800.462.5000 Table of Contents Online Banking

More information

ANCHORLINK ONLINE BANKING PERSONAL USER GUIDE Nov. 1, 2017

ANCHORLINK ONLINE BANKING PERSONAL USER GUIDE Nov. 1, 2017 ANCHORLINK ONLINE BANKING PERSONAL USER GUIDE Nov. 1, 2017 1 Welcome to AnchorLink Online Banking... 3 Sign Up Process... 3 Subsequent Log In... 6 Landing Page... 7 My Anchorlink... 7 Configure My Anchorlink...

More information

Mobile Banking Frequently Asked Questions

Mobile Banking Frequently Asked Questions Mobile Banking Frequently Asked Questions What types of Mobile Banking does Midwest BankCentre offer? We offer three types of Mobile Banking: Mobile Apps allows you to easily connect to Midwest BankCentre

More information

Mobile Banking FAQs. Frequently Asked Questions. Contact Us. Security. Signing In

Mobile Banking FAQs. Frequently Asked Questions. Contact Us. Security. Signing In Effective May 24, 2016 Contact Us Who do I call for help? For help with Online or Mobile Banking, please call 888-217-1265 (Consumer) or 877-650-0095 (Business). If you are having technical issues with

More information

NetTeller Online Banking Functionality Training Guide

NetTeller Online Banking Functionality Training Guide February 7, 2017 NetTeller Online Banking Functionality... 4 NetTeller Login Process... 4 Login Screen... 4 Online Agreement... 4 Multi-Factor Authentication...5 Watermark Selection... 5 Password Change...

More information

Enrollment and Login 1. If I m an existing WPCCU Online Banking user, do I need to register for this new system?

Enrollment and Login 1. If I m an existing WPCCU Online Banking user, do I need to register for this new system? Enrollment and Login 1. If I m an existing WPCCU Online Banking user, do I need to register for this new system? Yes. To take advantage of all the new features of Online Banking, you must complete the

More information

DIGITAL AND MOBILE BANKING USER GUIDE

DIGITAL AND MOBILE BANKING USER GUIDE DIGITAL AND MOBILE BANKING USER GUIDE 2018 First Tennessee Bank National Association operating as First Tennessee Bank and Capital Bank. Member FDIC. NEW 04/18 USER GUIDE GETTING STARTED 3 Logging in with

More information

Online and Mobile Banking User Guide Important information you need to know about logging in for the first time.

Online and Mobile Banking User Guide Important information you need to know about logging in for the first time. Welcome Milford National Bank Customers Online and Mobile Banking User Guide Important information you need to know about logging in for the first time. Important information Your Milford National Bank

More information

Welcome to Mobile Banking. Personal Mobile Banking User Guide. First National 1870 a division of Sunflower Bank, N.A.

Welcome to Mobile Banking. Personal Mobile Banking User Guide. First National 1870 a division of Sunflower Bank, N.A. Welcome to Mobile Banking Personal Mobile Banking User Guide First National 1870 a division of Sunflower Bank, N.A. Mobile Banking Options Bank how, when, and where you want. ACCESSING YOUR ACCOUNTS Mobile

More information

Personal Banking Upgrade 2.MO Guide

Personal Banking Upgrade 2.MO Guide Personal Banking Upgrade 2.MO Guide Everything You Need to Know About our Upcoming Enhancements What s Inside? Key dates when systems will be unavailable Instructions for logging into Online Banking after

More information

NBT BANK MOBILE BANKING. How To Guide

NBT BANK MOBILE BANKING. How To Guide TABLE OF CONTENTS PERSONAL AND BUSINESS BANKING CUSTOMERS How to Enroll...3 Accessing and Using NBT Bank Mobile Banking...5 Welcome to the NBT Bank Mobile Banking Application...7 Using Mobile Deposit...8

More information

GUIDE TO ONLINE BANKING

GUIDE TO ONLINE BANKING GUIDE TO ONLINE BANKING We Florida Financial members will soon experience a new online banking site - We Branch. You can access We Branch beginning mid-morning on Tuesday, October 24, 2017. This guide

More information

BUSINESS ONLINE BANKING QUICK REFERENCE GUIDE

BUSINESS ONLINE BANKING QUICK REFERENCE GUIDE BUSINESS ONLINE BANKING QUICK REFERENCE GUIDE Welcome to the new and improved Jefferson Bank Online Banking experience, offering an easier and more powerful way for you to conduct your banking business.

More information

You asked. We delivered!

You asked. We delivered! You asked. We delivered! We value your feedback. That's why we're excited to provide you with an all-new Digital Banking Experience. Now, you have access to advanced financial tools to make banking, saving,

More information

Personal Online Banking & Bill Pay. Guide to Getting Started

Personal Online Banking & Bill Pay. Guide to Getting Started Personal Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Online Banking. Whether you re at home,

More information

Guide to Getting Started. Personal Online Banking & Bill Pay

Guide to Getting Started. Personal Online Banking & Bill Pay Guide to Getting Started Personal Online Banking & Bill Pay What s Inside Welcome to National Bank of Arizona s Online Banking. Whether you re at home, at work, or on the road, our online services are

More information

24 Hour Online Banking Guide

24 Hour Online Banking Guide TABLE OF CONTENTS Please review this online services e-booklet to review all convenient electronic services available to you as a member of Advia Credit Union. Our promise is to offer advantages to our

More information

YOUR GUIDE TO BUSINESS ONLINE BANKING

YOUR GUIDE TO BUSINESS ONLINE BANKING YOUR GUIDE TO BUSINESS ONLINE BANKING II Published by Murphy & Company, Inc. 360 Barrett Office Dr St. Louis, MO 630 www.mcompany.com 009-07 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and

More information

User Guide for Consumer & Business Clients

User Guide for Consumer & Business Clients Online Banking from Capital City Bank User Guide for Consumer & Business Clients Revised September 2015 www.ccbg.com/upgrade Contents Overview... 4 Exploring the Home Page... 5 Menu... 6 Accounts... 7

More information

PO Box Lehigh Valley, PA Fax: apcifcu.org APCIRCUIT PC Home Banking Service HOW TO Guide

PO Box Lehigh Valley, PA Fax: apcifcu.org APCIRCUIT PC Home Banking Service HOW TO Guide APCIRCUIT PC Home Banking Service HOW TO Guide Page 1 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19 Table of Contents APCIRCUIT Overview 3 APCIRCUIT Access 3 HOW TO - Change the

More information

eservices checklist Online account access estatements Online bill payment Mobile check deposit (requires mobile app) Debit card

eservices checklist Online account access estatements Online bill payment Mobile check deposit (requires mobile app) Debit card eservices checklist Online account access estatements Online bill payment Mobile check deposit (requires mobile app) Debit card Bring this checklist in to any branch for your eservices green check-up.

More information

Mobiliti. 4.1 Training Guide for Retail Online User Training Guide

Mobiliti. 4.1 Training Guide for Retail Online User Training Guide Mobiliti 4.1 Training Guide for Retail Online User Training Guide October 2014 2014, Inc. or its affiliates. All rights reserved. This work is confidential and its use is strictly limited. Use is permitted

More information

Business Online Banking & Bill Pay Guide to Getting Started

Business Online Banking & Bill Pay Guide to Getting Started Business Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Business Online Banking. Whether you re

More information

Mobile App User Guide

Mobile App User Guide Download the Mobile App iphone and ipad To find our Freedom Credit Union Mobile App just scan the appropriate QR code to the right with your Apple device: iphone Download Or you can find it through the

More information

Guide to Personal Online Banking. Great Things Happen!

Guide to Personal Online Banking. Great Things Happen! Great Things Happen! Table of Contents General Information Security... Getting Started - Enroll & Authenticate.........4 Accounts Overview... 0 History... Online Activity... estatements... 4 Transactions

More information

Welcome to United Bank - Mobile Banking!

Welcome to United Bank - Mobile Banking! Questions Welcome to United Bank - Mobile Banking! General Questions How much does this service cost? Is it secure? Which wireless carriers are supported? Do I need a text message or data plan? I'm not

More information

Getting Started with Our Progressive Bank CONSUMER Online Banking Update

Getting Started with Our Progressive Bank CONSUMER Online Banking Update Getting Started with Our Progressive Bank CONSUMER Online Banking Update October 21, 2015 MEMBER FDIC FIRST TIME LOG IN -- BEGINNING 10/21/2015 When you access our new Online Banking website for the first

More information

ELECTRONIC SERVICES QUICK REFERENCE GUIDES

ELECTRONIC SERVICES QUICK REFERENCE GUIDES ELECTRONIC SERVICES QUICK REFERENCE GUIDES Make your banking life easier Use these guides to set yourself up for convenient banking at Signal» How to Set Up a Password Reset Question» How to Set Up Account

More information

GETTING STARTED DOWNLOAD THE APP

GETTING STARTED DOWNLOAD THE APP MOBILE BANKING WITH MOBILE DEPOSIT CAPTURE STEP-BY-STEP GETTING STARTED The Educational Systems FCU Mobile Banking App is compatible with an Apple iphone running ios 5.0 or later and an Android smartphone

More information

Mobile App User Guide

Mobile App User Guide Mobile App User Guide Updated: July 28, 2015 Introduction The Farmers Trust & Savings Bank Mobile Banking App is a downloadable application that is compatible with numerous mobile devices. These devices

More information

Mobile Banking App User s Guide

Mobile Banking App User s Guide Mobile Banking App User s Guide Enrollment Enroll Using Online Banking 1. Log in to your Online Banking account at easternmichiganbank.com. 2. Go to Options > Mobile Settings > Web Mobile Settings. 3.

More information

Business Online Banking User Guide

Business Online Banking User Guide Business Online Banking User Guide Table of Contents Contents Overview... 2 Logging In... 2 Additional Login Information... 5 Home/Dashboard... 6 Top Line Tool Bar... 6 Bulletins... 7 Dashboard... 8 Accounts...

More information

Mobile App User Guide

Mobile App User Guide Mobile App User Guide Everything you need to know about LGE Community Credit Union s Mobile App Experience Learn more at lgeccu.org/digital-banking-conversion.html Welcome. LGE s digital banking experience

More information

Frequently Asked Questions for NEW Bill Pay System

Frequently Asked Questions for NEW Bill Pay System What is happening to the current Bill Pay system? We are upgrading the current system in an effort to provide you with a richer online experience. The new Bill Pay will feature enhanced, one-click functionality

More information

When will the change take place? The new Bill Pay will be live on June 9, Payments you have scheduled to post will be paid as scheduled.

When will the change take place? The new Bill Pay will be live on June 9, Payments you have scheduled to post will be paid as scheduled. Frequently Asked Questions What is happening to the current Bill Pay system? We are upgrading the current system in an effort to provide you with a richer online experience. The new Bill Pay will feature

More information

ipad Frequently Asked Questions Page 1

ipad Frequently Asked Questions Page 1 ipad Frequently Asked Questions Q: What is Mobile Banking? A: In short, Mobile Banking is a way to access your Verity accounts on the go. From your phone or tablet, you can check balances, pay bills, deposit

More information

Online Banking User Guide

Online Banking User Guide Online Banking User Guide Contents Login... 1 Passcode... 1 Online Agreement... 2 Online Banking ID Change... 2 Watermark Selection... 3 Multi-Factor Authentication Security Question Collection... 3 Update

More information

Transaction Types. Moving Money Overview

Transaction Types. Moving Money Overview Transaction Types Moving Money Overview The heart of Online Banking is the ability to transfer funds on the go. Whether you are transferring money between your accounts or sending money to someone outside

More information

Online Banking Experience Guide

Online Banking Experience Guide Online Banking Experience Guide TABLE OF CONTENTS GETTING STARTED WITH ONLINE BANKING Enroll in online banking... 2 First-time login for online banking users... 2 PERSONALIZE YOUR DASHBOARD Create a new

More information

Bill Pay Upgrade Scheduled July 14!

Bill Pay Upgrade Scheduled July 14! Bill Pay Upgrade Scheduled July 14! We are pleased to bring you the upgraded Bill Pay user interface. Although the new interface features much of the same functionality, we hope you enjoy the more streamlined,

More information

Navigate our app like a pro. How-to s, guides and more. Certified by J.D. Power* for providing An Outstanding Mobile Banking Experience.

Navigate our app like a pro. How-to s, guides and more. Certified by J.D. Power* for providing An Outstanding Mobile Banking Experience. Navigate our app like a pro How-to s, guides and more Certified by J.D. Power* for providing An Outstanding Mobile Banking Experience. Smart phone. Safe banking. Secure access We make keeping your money

More information

How to Use My NetTeller

How to Use My NetTeller How to Use My NetTeller Whether you re someone who prefers taking advantage of the latest technology or you re committed to traditional, face-to-face banking, First National Bank of Michigan is here to

More information

First Interstate Bank s Business Online Banking

First Interstate Bank s Business Online Banking New Clients from Bank of the Cascades First Interstate Bank s Business Online Banking CLIENT CONVERSION GUIDE Important Dates and Times Your Bank of the Cascades business online banking access will continue

More information

CONTENTS INTERNET BANKING GUIDE

CONTENTS INTERNET BANKING GUIDE CONTENTS Getting Started 3 1. Register for Internet Banking 3 2. Log in 3 3. Logging in for the first time 4 4. Using Internet Banking 5 Accounts... 6 1. Balances 6 2. History 7 3. Interest Details 7 Transfer/Pay

More information

Mobile Banking Online Banking Features Dashboard Pending Transactions Account Export Bill Pay Online Bill Pay

Mobile Banking Online Banking Features Dashboard Pending Transactions Account Export Bill Pay Online Bill Pay 3 5 6 6 7 8 Desktop need to use the last 4 digits of their social security number or Telephone banking/dial PIN as their password. If help is needed logging on, please call Member Services and a representative

More information

FIRST ONLINE BUSINESS ONLINE BANKING REVISED MARCH 2017

FIRST ONLINE BUSINESS ONLINE BANKING REVISED MARCH 2017 FIRST ONLINE BUSINESS ONLINE BANKING REVISED MARCH 2017 Table of content LOG ON INSTRUCTIONS 1-6 HOME SCREEN 7 ACCOUNT GROUPINGS 8-14 ASSET SUMMARY 15-16 QUICK TRANSFER 17-18 ACCOUNT ACTIVITY 19-22 CONVERSATION

More information

GETTING STARTED ONLINE

GETTING STARTED ONLINE GETTING STARTED ONLINE Logging into Direct Business Internet Banking is easy. Just open your web browser and type calbanktrust.com in the address line. * You ll be able to view your account information,

More information

Personal Online Banking External Transfers

Personal Online Banking External Transfers Personal Online Banking External Transfers Quick Reference Guide www.solvaybank.com 315-484-2201 General Questions about External Transfers Q. Do I have to be enrolled in Bill Pay before I can use External

More information

PSCUnow Mobile App Guide

PSCUnow Mobile App Guide PSCUnow Mobile App Guide Home Page and Setup... 2 Log In..2 My Account.3 Account History.3 Pending Transactions 3 Make a Transfer...4 P2P (Person to Person) Transfer...4-5 Request a Check...6 Bill Pay..

More information

Mobile Banking and Mobile Deposit

Mobile Banking and Mobile Deposit BAC Community Bank Mobile Banking and Mobile Deposit September 29, 2015 TABLE OF CONTENTS MOBILE BANKING OVERVIEW... 4 ENROLLMENT... 5 STEPS TO ENROLL IN MOBILE BANKING... 5 DOWNLOADABLE APP SETUP...

More information

Personal Online Banking Reference Guide

Personal Online Banking Reference Guide Personal Online Banking Reference Guide Table of Contents Getting Started Logging into your Account... Changing your Password... SecureEntry Challenge Question... Home Tab My Bank... 4 Message Center...

More information

P2P Instructions. 4. Select Person to Person

P2P Instructions. 4. Select Person to Person P2P Instructions 1. To utilize P2P, you need to first be enrolled in digital banking. Sign up at www.ucbankmn.com or enroll directly through our mobile app. (To learn more about digital banking see https://www.ucbankmn.com/eservices/online-banking.)

More information

POPA MOBILE BANKING USER GUIDE

POPA MOBILE BANKING USER GUIDE POPA MOBILE BANKING USER GUIDE 2 P OPA Federal Credit Union Safely Access your POPA Accounts At Your Fingertips. POPA Mobile Banking (MB) gives you the power to manage your accounts right from the palm

More information

Fiserv, Inc. or its affiliates. All rights reserved. This work is confidential and its use is strictly limited. Use is permitted only in

Fiserv, Inc. or its affiliates. All rights reserved. This work is confidential and its use is strictly limited. Use is permitted only in Mobiliti User Guide 2 2011-2013 Fiserv, Inc. or its affiliates. All rights reserved. This work is confidential and its use is strictly limited. Use is permitted only in accordance with the terms of the

More information

Online Banking & Bill Pay

Online Banking & Bill Pay Visit Our Website www.mjbtrc.com Customer Service 877.80.86 Toll Free 877.80.86 A Quick and Easy Guide to Online Banking & Bill Pay Member FDIC Table of Contents Security... Enrollment for New Users...

More information

business banking: online banking user guide

business banking: online banking user guide business banking: online banking user guide. Member FDIC. 3 BUSINESS ONLINE BANKING/ CASH MANAGEMENT LIVE 3/12/2018 March 9, 2018 At approximately 3:00 pm on 3/9/18 your business online banking/cash management

More information

Online Banking User Guide

Online Banking User Guide TABLE OF CONTENTS TABLE OF CONTENTS... 1 INTRODUCTION... 4 QUICK REFERENCE... 4 LOG ON... 4 SECURITY PROFILE... 4 LOG ON... 5 ENTER YOUR USER ID... 5 REVIEW SECURE IMAGE & PHRASE, ENTER PASSWORD... 6 FIRST

More information

Business Bill Pay User Guide

Business Bill Pay User Guide Business Bill Pay User Guide Convenience doesn t just happen 9 to 5, it works overtime. Business Bill Pay is designed to help small businesses manage their bills and account information. This user guide

More information

ONLINE BANKING USER GUIDE GuarantyBankCO.com

ONLINE BANKING USER GUIDE GuarantyBankCO.com ONLINE BANKING USER GUIDE 303.293.5500 877.609.5500 GuarantyBankCO.com Welcome to Guaranty Bank Online and Mobile Banking Please see the details below for the actions you ll need to take to get started

More information

Consumer Banking User Guide. Getting Started

Consumer Banking User Guide. Getting Started Consumer Banking User Guide Getting Started Contents About the platform... 3 Installing the mobile banking app... 4 Opening mobile banking... 4 Accessing the online banking site... 4 Browser requirements...

More information

Cargills Bank Mobile Banking Frequently Asked Questions (FAQs) pg. 0

Cargills Bank Mobile Banking Frequently Asked Questions (FAQs) pg. 0 Cargills Bank Mobile Banking Frequently Asked Questions (FAQs) pg. 0 Frequently Asked Questions (FAQs) FAQs Registration / Activation 1. What is Cargills Bank Mobile Banking facility? Cargills Bank Mobile

More information

Local. Responsive. Reliable.

Local. Responsive. Reliable. Local. Responsive. Reliable. FAQs WHAT IS myvrb? myvrb is the new name of your online and mobile banking experience at Valley Republic Bank. While you will continue to access online and mobile banking

More information

Welcome to First Security Mobile

Welcome to First Security Mobile Welcome to First Security Mobile Frequently Asked Questions Questions General How much does this service cost? Is it secure? Which wireless carriers are supported? Do I need a data plan? I'm not enrolled

More information

OMNI BANK S ONLINE BANKING GUIDE

OMNI BANK S ONLINE BANKING GUIDE OMNI BANK S ONLINE BANKING GUIDE Member FDIC Page 1 of 17 TABLE OF CONTENTS LOGGING IN TO ONLINE BANKING..... Page 3 SETTING UP PASSMARK Page 4 ACCOUNT SUMMARY... Page 5 ACCOUNT DETAIL... Page 6 EXPORTING

More information

Century Bank Mobile. Android and iphone Application Guide

Century Bank Mobile. Android and iphone Application Guide Century Bank Mobile Android and iphone Application Guide October 19, 2018 Contents Mobile Web Banking Enrollment... 4 Enrolling through Online Banking... 4 Accessing the Mobile App... 5 Enrolling through

More information

Internet Banking. Member Guide.

Internet Banking. Member Guide. Internet Banking Member Guide. Contents Introduction Register for Internet Banking 3 Log in to Internet Banking 4 Setting up your Internet Banking password 5 Resetting your Internet Banking password 6

More information

BANKVIC APP FREQUENTLY ASKED QUESTIONS

BANKVIC APP FREQUENTLY ASKED QUESTIONS BANKVIC APP FREQUENTLY ASKED QUESTIONS TABLE OF CONTENTS TABLE OF CONTENTS... 1 ABOUT THE BANKVIC APP... 2 GETTING STARTED... 3 SECURITY... 4 FEATURES & FUNCTIONALITY... 5 PAYMENTS & TRANSFERS... 6 CARD

More information

HSA Bank MEMBER GUIDEEMBER GUIDE CUSTOMER WEBSITE GUIDE. Table of Contents

HSA Bank MEMBER GUIDEEMBER GUIDE CUSTOMER WEBSITE GUIDE. Table of Contents MEMBER GUIDEEMBER GUIDE Table of Contents Member Website Overview... 4 Navigate from the Home Page... 7 Message Center... 9 Healthcare Savings Goal... 10 I want to Pay Bill/Contribute (Withdrawal/Contribution)...

More information

BUSINESS ADVANTAGE USER GUIDE

BUSINESS ADVANTAGE USER GUIDE Table of Contents Getting Started... Account Summary...5 Navigation Tools...6 Account History...8 Quick Reference Guide...9 Frequently Asked Questions... Need Help?... Getting Started. Visit.. In the Online

More information

Welcome to VyStar Credit Union Online

Welcome to VyStar Credit Union Online Welcome to VyStar Credit Union Online VyStar Credit Union invites you to experience its vast array of online services. Whether you are at home, work, or on the road, VyStar s Internet & Mobile Banking

More information

Updates To The Reliance Bank Mobile Banking App

Updates To The Reliance Bank Mobile Banking App Updates To The Reliance Bank Mobile Banking App February 2018 Table of Contents: (Click on a section to navigate there.) Add a Biller in BillPay (Person) page 2 Add a Biller in BillPay (Company) page 4

More information

Business Bill Pay User Guide

Business Bill Pay User Guide Business Bill Pay User Guide The screens you will see in this guide were made for demo purposes only, and may contain unrealistic payment and payee information. If you have questions that are not addressed

More information

Mobile Banking App Guide (ios and Android Apps) Mobile Banking App Guide (ios and Android)

Mobile Banking App Guide (ios and Android Apps) Mobile Banking App Guide (ios and Android) Mobile Banking App Guide (ios and Android) Page 1 A safe and efficient way of accessing your People s Choice Credit Union accounts, paying bills Contents. 1. Mobile Banking using the People s Choice iphone

More information

mobile banking user guide

mobile banking user guide mobile banking user guide table of contents 2011 Fiserv, Inc. or its affiliates. Mobile Banking Overview 1 SMS Text Messaging Service 1 Mobile Browser Service 1 Downloadable Application 1 Frequently Asked

More information

What is Mobile Deposit? What items can be deposited via Mobile Deposit? What items cannot

What is Mobile Deposit? What items can be deposited via Mobile Deposit? What items cannot Mobile Deposit FAQ s What is Mobile Deposit? What items can be deposited via Mobile Deposit? What items cannot be deposited through Mobile Deposit? Are Mobile Banking and Mobile Deposit secure? What are

More information

Online & Mobile Banking Pilot

Online & Mobile Banking Pilot Online & Mobile Banking Pilot Welcome! Thank you for being a part of this important pilot program. As a participant, you will be an important part of test driving the experience before we release it to

More information

Bank Better with Market USA s New Online Banking & Mobile App!

Bank Better with Market USA s New Online Banking & Mobile App! Bank Better with Market USA s New Online Banking & Mobile App! What s New Real-time posting of approved* Mobile Deposits. View all joint accounts with a single login. Enhanced user-friendly experience

More information

(Toll-Free) # IMPORTANT DATES AND CRITICAL INFORMATION

(Toll-Free) # IMPORTANT DATES AND CRITICAL INFORMATION MERGER GUIDE We re excited that you are becoming a member of Baylands Family Credit Union. Please use this booklet to help guide you through the merger activities as Spruance Cellophane Credit Union becomes

More information

Mountain Credit Union MCU Online Banking

Mountain Credit Union MCU Online Banking Mountain Credit Union MCU Online Banking End-User Guide 2011.11a Contents Login... 1 Login Screen... 1 Online Agreement... 2 Password Change... 2 Watermark Selection... 2 Multi Factor Authentication Security

More information

MOBILE BANKING USER GUIDE. ftrst Ctty BanK lwgb)( S,mb. Colfflt1111l)'

MOBILE BANKING USER GUIDE. ftrst Ctty BanK lwgb)( S,mb. Colfflt1111l)' MOBILE BANKING USER GUIDE ~ ftrst Ctty BanK lwgb)( S,mb. Colfflt1111l)' Table of Contents Mobile Banking Overview 1 SMS Text Messaging Service 1 Mobile Browser Service 1 Downloadable Application 1 Frequently

More information

Getting Started with Employee Access

Getting Started with Employee Access Getting Started with Employee Access Using Employee Access, you can view your pay statements online at your convenience, safely and securely. Depending on the features offered by your company, you may

More information

Online Banking Guide Commercial Banking Business Banking Government Banking

Online Banking Guide Commercial Banking Business Banking Government Banking Online Banking Guide Commercial Banking Business Banking Government Banking Effective April 16, 2013 1 Login Users may login directly from www.unibank.com Select Online Banking. Enter your existing login

More information

INBUSINESS BANKING SYSTEM

INBUSINESS BANKING SYSTEM Introducing your new INBUSINESS BANKING SYSTEM Companion Guide to Business Banking Video Tutorials Updated 0.09.8 WELCOME TO THE INBUSINESS SYSTEM The InBusiness System will help you efficiently and securely

More information

Online Banking Overview

Online Banking Overview Online Banking Overview Online Banking Services Check you account balances, make a transfer, and view recent activity View, download, or print your monthly statements Set-up and manage custom alerts for

More information

User Guide #PeopleFirst

User Guide #PeopleFirst ADVANCED BUSINESS ONLINE BANKING User Guide #PeopleFirst TABLE OF CONTENTS LOGIN Login Instructions 3 ACCOUNT BALANCES AND TRANSACTION DETAILS Balance Snapshot 4 Important Account Balances 4 Recent Transactions

More information

Your New ANBTX Online Banking > Important Information

Your New ANBTX Online Banking > Important Information Your New ANBTX Online Banking > Important Information If you ve used FSB Internet Banking as of January 1, 2016, you should automatically convert to ANBTX Online Banking and can access starting on September

More information

SAMSUNG PAY FNB CONNECT WITH US. X Y a [ Your Hometown Bank

SAMSUNG PAY FNB CONNECT WITH US. X Y a [ Your Hometown Bank SAMSUNG PAY FNB Your Hometown Bank CONNECT WITH US X Y a [ SAMSUNG PAY Samsung Pay lets you enjoy the great features, benefits, and rewards of your FNB Visa Debit card. Use almost anywhere you can swipe

More information

Business Mobile Banking

Business Mobile Banking Business Mobile Banking User Guide MEMBER FDIC MKT4171/0318 Table of Contents Downloading the App... 3 Requirements... 3 Log In... 3 User ID and Password... 3 Security Token... 4 Apple Touch ID... 5 Viewing

More information

SimpliPay User Guide

SimpliPay User Guide SimpliPay User Guide Payments Tab Please note: The screens you see in this guide are subject to change. 1 Messages The secure message center displays communications regarding your bill pay account. Support

More information

Portal User Guide Member Features

Portal User Guide Member Features Portal User Guide Member Features Updated: 04/22/2017 Accessing your claims just got easier WorkAbility Absence Management System Our WorkAbility website makes it easy to access your claims. You get online

More information

ONLINE AND MOBILE BANKING RE-ENROLLMENT GUIDE. Retain this guide for easy reference.

ONLINE AND MOBILE BANKING RE-ENROLLMENT GUIDE. Retain this guide for easy reference. ONLINE AND MOBILE BANKING RE-ENROLLMENT GUIDE Retain this guide for easy reference. Contents Important dates... 3 Welcome! We are pleased to deliver enhanced online and mobile banking services to you,

More information

Mint Getting Started Guide for Financial Institutions. Financial Institution Support OFX Connectivity Group

Mint Getting Started Guide for Financial Institutions. Financial Institution Support OFX Connectivity Group Mint Getting Started Guide for Financial Institutions Financial Institution Support OFX Connectivity Group Table of Contents MINT GETTING STARTED GUIDE... 3 ABOUT THIS GUIDE... 3 ABOUT MINT... 4 WHAT IS

More information

FORUM Business Online Banking

FORUM Business Online Banking FORUM Business Online Banking FORUM Business Online Banking has a new look but still offers the same level of service and security. Complete privacy, controlled through encryption and passwords, ensures

More information