MaaS360 Secure Productivity Suite

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1 MaaS360 Secure Productivity Suite Frequently Asked Questions (FAQs) What is MaaS360 Secure Productivity Suite? MaaS360 Secure Productivity Suite integrates a set of comprehensive mobile security and productivity solutions with granular level policy management and strong data protection. Through a secure environment on smartphones and tablets, MaaS360 provides a dual persona style approach to contain corporate data with a full set of business apps for users. MaaS360 Secure Productivity Suite gives IT the ability to secure and manage mobile content across , apps, documents, and the web. What new features does it include? MaaS360 Secure Mail - A secure office productivity app with , calendar, and contacts: Controls s and attachments to prevent data leakage Conducts on-line and off-line compliance checks prior accessing Includes FIPS compliant, AES-256 encryption for both ios and Android Restricts forwarding, moving to other applications, and screen captures Provides authentication, cut and paste restrictions, and view-only mode Allows users to store attachments, make revisions and send documents MaaS360 App Security - A mobile application container with full operational and security management: Enables authentication, authorization, device compliance checks Provides data protection such as blocking cut, copy and paste and limiting backups Delivers real-time alerting of compliance violations and automated enforcement actions Available as an easy to use app wrapper or SDK for integration Secure access to corporate data through app level VPN MaaS360 Secure Document Sharing - An extension of the MaaS360 Doc Catalog into a fully integrated and protected suite of office productivity tools with expanded user support to edit content: Works with MaaS360 Secure Mail for attachments Allows users to securely view, create and edit content Includes DLP controls to protect documents from unauthorized distribution Files can be added, synchronized, or removed Supports Word, Excel, PowerPoint, text, and PDF formats MaaS360 Secure Browser - A fully functional web browser for ios and Android devices to enforce compliance: Define URL filters and security policies based on categories Block known malicious websites using a scanning engine and reputation database Detailed reporting of policy violations with audit trial of blocked domains accessed 1

2 Restrict cookies, downloads, copy, paste, and print features to prevent data leaks Allow access to data on corporate intranet sites Disable native and third-party Web browsers through app policy or blacklisting How does it integrate with other MaaS360 products? These new capabilities work together seamlessly on the MaaS360 platform to support the full breadth of an enterprise s mobility reach and support requirements. This allows customers to enroll and configure devices over the air, tie into enterprise systems, check device posture, enforce security policies, provide help desk support, manage expenses, and protect corporate data through a combination of native device functionality and our own proprietary technology. The various ownership and security use cases present unique challenges that can only be solved by this fully integrated approach to enterprise mobility management that MaaS360 provides. And because it s delivered with the simplicity and trust of the MaaS360 cloud platform, customers can scale their deployments quickly throughout their organization. Why do companies need a container solution? Boosting productivity and mitigating risk are top of mind for companies as they expand employee access to corporate , apps and documents from mobile devices they do not own. For BYOD programs, containers are an efficient way to provide a completely separate sandbox area for work and control the movement of data. Privacy is also a top concern for companies because most employees use their mobile devices for both personal and business purposes. MaaS360 Secure Productivity Suite provides this separate area for all work related activities with full control and protection over all corporate data and apps. With MaaS360 Secure Productivity Suite, IT has the option to manage only the container and does not need to control the entire device or gain any visibility into the rest of the data on the device. This preserves user privacy, drives user adoption, and protects the organization. What are the common use cases? MaaS360 provides IT teams a wider range of mobile security options to separate corporate and personal information across different categories of users, devices, content, and apps, all within the context of their business. This gives customers the flexibility to offer tiered or layered mobile security to address their varied end user needs and IT security requirements, from advanced MDM security to more strict lockdown of corporate data for specific users in a managed enterprise workplace environment. 2

3 For businesses that need stringent security policy and compliance controls, such as those in the highly regulated healthcare and financial services industries, containerization can be especially helpful in making the BYOD experience more palatable for users. With MaaS360, organizations can phase in BYOD and right size their mobile security investments for different classes of users, departments, geographies, devices and applications, and apply the technology approach that best meets the need of those use cases, all from a unified platform. Does this impact the user experience? No. MaaS360 provides consistent functionality and security across all variants of ios and Android devices. All work related activities occur within one familiar interface. For example, , attachments, and document viewing and editing have a streamlined and consistent user experience. An employee s device no longer needs to be on a list of approved smartphones or tablets that have been certified and tested by IT, because corporate apps and data reside inside a secure container. For IT, this provides a consistent set of controls and polices to secure work related data and allowing support for a diverse set of devices for the business. How does MaaS360 differ from MobileIron and AirWatch? Solutions from MobileIron and AirWatch comingle work and personal activities in the native client with separate control over attachments only. Their approach utilizes on-site appliances that intercept all corporate streams, strip out the content, and make it available for viewing and/or manipulation in a separate application. The user would receive an with no text or attachments and be required to launch another application to securely access that content. This can have negative impacts on the user experience and significant scaling issues as all s flow through their appliance. MaaS360 provides a separate and secure area for all work related activities with complete policy-based control over cut/copy/paste, forwarding, and attachments. connections are distributed across the customer existing Exchange environment, including Office 365, so there are no scaling or point of failure issues. MobileIron and AirWatch lack integrated editing tools for common content such as Word documents, spreadsheets and presentations. MaaS360 delivers a seamless user experience for reading s, viewing attachments, editing content and sharing content with colleagues. AirWatch Secure Browser does not provide critical features such as URL filtering based on categories, malware protection from malicious websites using a scanning engine and reputation database, secure access to data on corporate intranet sites or detailed reporting of policy violations. It provides blacklisting of URLs that the administrator needs to manually set up and has minimal DLP features. MobileIron s secure browser named is an incomplete solution without any URL filtering based on categories or specific URLs, malware protection from malicious websites using a scanning engine and reputation 3

4 database, or detailed reporting of policy violations. It basically provides only secure access to data on corporate intranet sites. MaaS360 Secure Browser is the superior solution to control access to the Web. It reduces the vulnerability your mobile devices have to risky websites that may contain malware, violate HR policies, or simply waste users precious time. It also allows access to corporate intranet sites and networks with no device VPN required. How does MaaS360 differ from Good Technologies? Good does not provide an integrated platform for mobile device management, application management, and container support. Good needs to partner with other vendors to provide the complete set of capabilities. MaaS360 is a single unified mobility management platform that spans across devices, apps, documents, and expenses. Good customers have reported poor end user experience and deployments can be challenging and complex requiring a significant amount of hardware and software. MaaS360 s cloud based delivery model makes it easy and fast to trial, set up and deploy into production. With Good, all messaging communication travels through the Good NOC (Network Operations Center), creating a point of failure along with potential message delays and service interruptions for users. With MaaS360, customers leverage all of their existing messaging infrastructure, including Office 365, and connections are distributed across the customer Exchange environment so there are no scaling issues. Good s secure browser named Good Mobile Access is an incomplete solution without any URL filtering based on categories or specific URLs, malware protection from malicious websites using a scanning engine and reputation database, or detailed reporting of policy violations. It provides only secure access to data on corporate intranet sites. Good also has relatively high licensing fees and may charge for an expensive bundle of offerings that customers may not even want, along with numerous add-on fees, including technical support, professional services, training and startup. How is the MaaS360 solution priced? As a true cloud-based mobility solution, Maas360 is offered as a subscription service that includes on-demand access to the MaaS360 platform, upgrades, maintenance, and 24x7 support. Subscriptions are priced based on the functionality licensed and the number of devices or users managed on MaaS360. Each product can be licensed individually. Any component or the full bundle requires the purchase of MaaS360 Mobile Device Management subscription licenses. 4

5 Can a customer have 500 devices on MDM and 200 on the Secure Productivity Suite? Yes, you can mix and match in your customer base. We expect that this will become a common use case more and more. Is the MaaS360 Secure Productivity Suite cross platform? Yes, this is currently supported for Android and ios. Windows Phone 8 and other platforms are being considered. Is the user experience the same on an Android device as it is for ios? The overall user experience will be the same as it is for all of MaaS360, and will look and feel like the native user experience on each platform. Is there a separate encryption layer for the MaaS360 Secure Productivity Suite? Yes. FIPS compliant, AES-256 encryption is additional security provided by MaaS360. If the device is compromised, the data will not be. Is MaaS360 Secure Mail an inline proxy? No, MaaS360 Secure Mail is not inline. Just like our Cloud Extender, it is not inline and that s been a key selling, scaling and operational success point for our customers. We have the same approach with our MaaS360 Secure Mail security. Does MaaS360 Secure Productivity Suite change how we handle customer data? No, we are not holding on to any customer data, s or attachments on the back end. This won t change how we handle personal information. We haven t changed how things work on the device or added infrastructure. We have the best cloud solution, and we re appropriately sensitive to personal information. None of our competition can say this, especially those doing stripping like AirWatch and MobileIron. How does MaaS360 Secure Productivity Suite change how we integrate with SharePoint now? The integration is essentially the same, but improved as there are more security policies that can be applied and documents from SharePoint can be edited in our container and securely shared back. 5

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