MyTeleMed iphone User Guide

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "MyTeleMed iphone User Guide"

Transcription

1 Table of Contents Log In 2 Incorrect Login Information 2 Registering your iphone 2 Main Menu 3 Messages 3 Compose a New Message 4 Message Recipients 4 Archiving Messages 4 Message Detail 5 Add Comments to a Message 5 Comments on MyTeleMed.com Administrative Portal 6 Return Call 7 Contact TeleMed Regarding a Message 7 Message Forwarding 8 Message Recipients 8 Message History and Event Types 9 Archive Message 9 Sent Messages 10 Sent Message Detail 10 Archives 11 Archives Filter 11 Secure Chat 12 Compose a New Secure Chat 12 Deleting Secure Chats 13 Secure Chat Detail 13 On Call Schedule 14 On Call Schedule Continued 14 Contact TeleMed 15 Settings and Session Timeout 15 Notification Settings 16 Change Password 17 Preferred Account 17 Help 18

2 Log In After obtaining the application from the App Store, you must log in using the username and password provided by TeleMed or a MyTeleMed administrator. You may change your credentials using the portal or by contacting customer service at MyTeleMed requires passwords to contain at least 8 characters & at least 3 of the following 4 types of characters: Upper Case A-Z Lower Case a-z Number 0-9 Special Character Incorrect Login Information If you have trouble logging in, please call customer service at or us at To reset your password, go to click on the Forgot Password? link, enter your username, and answer your security question. Registering your iphone After successfully entering your username and password, be sure to press Allow to accept push notifications in your iphone settings. Next your cell phone number will be requested in order to register the iphone with TeleMed s system. Enter the area code and telephone number for the mobile device. Removing or uninstalling the application from an iphone will unregister the device with TeleMed. Downloading and reinstalling the application will require the device to be registered again with TeleMed. 2

3 Main Menu The MyTeleMed mobile app opens with the Messages menu by default. To access the Main Menu press the icon in the top-left corner, or swipe from the left edge of your screen to the right edge. The Main Menu is where to access Messages, Sent Messages, Archives, Secure Chat, On Call Schedule, Contact TeleMed, Settings, Log Out and Help. Swipe from right to left to hide the main menu., or select an option Messages Messages can be accessed from the main menu. The Messages button also indicates the number of unread and total messages in the format Unread/Total. The Messages screen displays previews of the messages in your inbox. The envelope icon on the left side of the message preview displays the status of the message as read or unread. = Read = Unread Tapping on a message will access the message details and notify TeleMed that the individual message has been viewed. The envelope icon will change from a closed to an open envelope, which indicates that the message has been read. 3

4 Compose a New Message To compose a message, tap the icon in the bottom-right corner. To select recipient(s) for your message, tap the icon and select one or more individuals from the list. Tap the message body to add text, and press Send to deliver your message. Message Recipients The following users will not appear in the message recipient list: Users not in your group. Group members who have not installed the application Your own name *Note: Users with only next to their name are not registered app users and therefore will not be able to receive an app message. Archiving Messages To archive one or more messages simultaneously from your inbox, press the Edit button in the top-right corner. Select the messages you want to archive and then press Archive at the bottom of the screen. 4

5 Message Detail Tapping on a message will display the Message Detail screen and automatically change the status of the message to read. The comments section is below the message detail. Comments can be seen by other healthcare providers or individuals within your practice. Add Comments to a Message To add a comment to the message, press the icon located in the bottom right corner. Comments from the mobile app are labeled as Notes on MyTeleMed.com. The following section explains where to access comments on the website. TeleMed cannot see any comments added to a message. This feature is only a space to keep your own notes. It is not a way to communicate with the TeleMed call center. 5

6 Comments on MyTeleMed.com Administrative Portal Navigate to the Inbox page, and then open the message by clicking on the date and time of the message. Then click on the Notes tab to view any comments entered by MyTeleMed mobile app users, or add additional comments. 6

7 Return Call Pressing Return Call will present you with three options: Return Call, Return & Record Call, and Cancel. If Return Call or Return & Record call is chosen, the TeleMed system simultaneously calls you and the caller to connect both parties together. Calls received using this feature will show the caller ID of the main office phone number. Your personal phone number will not be visible. If the caller disconnects from the call you will be prompted to press 1 if the call was successful or 2 if it failed. The according success or failure of the call and its length will be logged in the Message Detail section. Contact TeleMed Regarding a Message The TeleMed button in an open message allows you to directly contact the TeleMed call center and securely forward a message with your questions or comments about that message. 7

8 Message Forwarding Press Forward to forward a message to one or more recipients. Then press the icon to select the recipient(s) from a list of providers in your account(s) who have registered their smart phones with TeleMed. Text that is added to a forwarded message is associated with the message as a comment. After adding an optional comment to the forwarded message, press Send to forward the message to the intended recipient(s). When a user comments on a message forwarded to them, the person who forwarded it will receive a notification that a comment was added to a message (if the user has enabled notifications for Comments on the Settings screen) Message Recipients The following users will not appear in the message recipient list: Users not in your group Group members who have not installed the application Your own name Users who have already received the message *Note: Users with only next to their name are not registered app users and therefore will not be able to receive an app message. 8

9 Message History and Event Types The history tab describes interactions with a particular message. TeleMed refers to interactions with messages as Message Events. All message events can be viewed in the All filter by scrolling down. A TeleMed Event describes the actions of TeleMed. An Office Event describes the actions of the individuals associated with the healthcare organization. The message was created and sent at 4:19PM as a Office Event. The TeleMed Event indicates that the message was successfully sent through the app, as noted by the web service which closed out the message and stops further notifications. At 11:17AM the Office Event indicates that the message was forwarded to Angie Deckard. At 11:19AM the message was opened by Angie and changed status from Unread to Read. A comment was added to the message at 11:23AM. Archive Message To archive a message, press the Archive button. You will be prompted to confirm the archive request, and then the message will be moved to Archives. Archived messages can be accessed from the Main Menu. 9

10 Sent Messages Open the main menu to navigate to your Sent Messages. The Sent Messages screen displays previews of your sent messages. Tapping on a sent message will access the Sent Message Detail screen. Sent Message Detail The Sent Message Detail screen is where you can Forward, Contact TeleMed or view the full History for the sent message. Tapping on a message will display Sent Message Detail. The comments section is below the message detail. Comments can be seen by other healthcare providers or individuals within your practice. For more information on the features on this screen, see the corresponding sections above. 10

11 Archives Open the main menu to navigate to the Archives. The current filter setting is displayed under the Archives heading. To change the current filter setting press the icon, which is located in the top right corner. Archives Filter You can filter Archived Messages by Date Range and the Account with which the message is associated by pressing the highlighted regions. Be sure to press Done to apply changes to the filter. 11

12 Secure Chat Open the main menu to navigate to the Secure Chat screen. The Secure Chat button also indicates the number of unread and total secure chats in the format Unread/Total. Secure chats are private, off the record messages for securely communicating with other doctors and medical practitioners. Tapping on a secure chat from this screen will access the full chat history where you can reply to the last secure chat in that thread. Compose a New Secure Chat To compose a new Secure Chat, tap the icon in the bottom-right corner. To select recipient(s) for your secure chat, tap the icon and select one or more individuals from the list. Tap the Enter Message field to add text, and press the icon to deliver your secure chat. 12

13 Deleting Secure Chats To delete one or more secure chats simultaneously from your Secure Chat list, press the Edit button in the top-right corner. Select the secure chats you want to delete and then press Delete at the bottom of the screen. Secure Chat Detail Tapping on a secure chat will display the Secure Chat Detail screen, and change the status of the chat to read. Chats are displayed in ascending order from time received. To reply to a secure chat tap the Enter Message field to add text, and press the icon to deliver your reply. 13

14 On Call Schedule You can access your On Call Schedule from the main menu. The name of the menu item will change depending whether you are currently on call and will either be Currently On Call or Next On Call. All accounts for which you are currently on call are displayed by pressing the Current tab. If you are not currently on call, You are currently not on call, will be displayed under the Current tab. On Call Schedule Continued Press the Next tab to view a list of dates and times for which you are scheduled to be on call. 14

15 Contact TeleMed To contact TeleMed by phone or online message select Contact TeleMed in the main menu. Pressing Call will initiate a call to customer service after prompting for confirmation. Selecting Message will open a new screen for you to compose a new online message addressed to TeleMed. Press Send to deliver your message. Settings and Session Timeout The Settings menu is accessed through the main menu. The Session Timeout feature prevents access to privileged information should your device were to be lost or left unattended. If the Timeout Enabled switch is green, then the feature is enabled and you will be required to enter your login information after 30 minutes of inactivity in the MyTeleMed app. If the Session Timeout feature is disabled, the switch is gray, and you will remain logged in as long as your login credentials are valid. 15

16 Notification Settings After receiving a message you will be notified that you have an unread message at regular intervals until you open it, or you are reached by other means. The Notifications section within the Settings menu is where to choose the type of sound and duration of time for repeated notifications about unread messages and comments. There is a distinct notification setting for both message priority types, secure chat messages and comments. Select one of these options to edit its notification settings. The Reminders switch determines if you will receive reminder notifications at all. Verify that the switch is green for each priority level to ensure that repeat notifications are enabled. You can change the sound your device emits by pressing Alert Sound and choosing your desired alert. You can change the interval of time for recurring notifications in minutes by selecting Repeat Alert Increment. Intervals available are 1, 5, 10, 15, or 20 minutes. 16

17 Change Password If you wish to update your password, you can do so by selecting Change Password from the My Profile section of the Settings menu. MyTeleMed requires passwords to contain at least 8 characters & at least 3 of the following 4 types of characters: Upper Case A-Z Lower Case a-z Number 0-9 Special Characters Preferred Account If you wish to update your preferred account, you can do so by selecting Preferred Account from the My Profile section of the Settings menu. If you have multiple accounts, your preferred account will be used as the pre-selected account when composing a new message. 17

18 Help The Help button on the bottom right of the Main Menu will open the Help screen where you can view this User Guide on your mobile device and watch a short Demo Video. 18

Zultys Mobile Communicator for iphone 4.0

Zultys Mobile Communicator for iphone 4.0 December 14 Zultys Mobile Communicator for iphone 4.0 Author: Zultys Technical Support Department This document covers basic use of the Zultys Mobile Communicator for iphone application. The Zultys Mobile

More information

Contents Welcome to Halo... 3 Secure Sign-In... 4 Forgot Password... 4 Messages... 5 Create and Send a Message... 5 Message Enhancements...

Contents Welcome to Halo... 3 Secure Sign-In... 4 Forgot Password... 4 Messages... 5 Create and Send a Message... 5 Message Enhancements... Halo Web App GUIDE Contents Welcome to Halo... 3 Secure Sign-In... 4 Forgot Password... 4 Messages... 5 Create and Send a Message... 5 Message Enhancements... 6 Quick Note... 6 Mark as Urgent... 6 Add

More information

Using the FollowMyHealth Mobile App for Apple to Access the MyUHCare Personal Health Record

Using the FollowMyHealth Mobile App for Apple to Access the MyUHCare Personal Health Record Using the FollowMyHealth Mobile App for Apple to Access the MyUHCare Personal Health Record Follow the steps below to access and view your MyUHCare Personal Health Record (PHR) directly from the free FollowMyHealth

More information

SchoolMessenger Communicate for iphone

SchoolMessenger Communicate for iphone COMMUNICATE SchoolMessenger Communicate for iphone SchoolMessenger 100 Enterprise Way, Suite A-300 Scotts Valley, CA 95066 800-920-3897 www.schoolmessenger.com Contents SchoolMessenger for iphone... 3

More information

Texas Division How to Login and Register for My IT Support and ServiceNow

Texas Division How to Login and Register for My IT Support and ServiceNow Texas Division How to Login and Register for My IT Support and ServiceNow Go to texas.mychiitsuppport.org. You'll see the screen below. My IT Support/ServiceNow is a national system and utilizes national

More information

Zultys Mobile Communicator for iphone 8.0

Zultys Mobile Communicator for iphone 8.0 July 18 Zultys Mobile Communicator for iphone 8.0 Author: Zultys Technical Support Department This document covers basic use of the Zultys Mobile Communicator for iphone application. The Zultys Mobile

More information

Table of Contents Table of Contents... 1 App Set-Up... 2 Login... 2 Conference Schedule... 3 Connect Using the App... 4 Activity Feed...

Table of Contents Table of Contents... 1 App Set-Up... 2 Login... 2 Conference Schedule... 3 Connect Using the App... 4 Activity Feed... The ACGME 2019 Conference Mobile App Available for iphone, Android, and the web Table of Contents Table of Contents... 1 App Set-Up... 2 Login... 2 Conference Schedule... 3 Connect Using the App... 4 Activity

More information

Patient Portal- Instructions Overview

Patient Portal- Instructions Overview Patient Portal- Instructions Overview Your Healthcare Provider will now be able to send you results and other health information via our secure Patient Portal. When your Provider has sent something to

More information

CHI Easy Access: Register From on the CHI Network

CHI Easy Access: Register From on the CHI Network CHI Easy Access: Register From on the CHI Network Go to chieasyaccess.org and click "Register Now." You'll see the screen below. Your CHI Easy Access account is configured to use the same password you

More information

Halo Mobile App Guide. ios

Halo Mobile App Guide. ios Halo Mobile App Guide ios Contents Getting Started... 4 Invitation, Registration and Activation... 4 Sign-In... 4 Messages... 5 Generating a Secure Message... 5 Message Status... 5 Quick Group Message...

More information

Quick Reference Guide WebEx on an ipad

Quick Reference Guide WebEx on an ipad Quick Reference Guide WebEx on an ipad Install WebEx Meetings for ipad In order to schedule and attend WebEx meetings from your ipad you need to download, install and activate the Cisco WebEx Meetings

More information

Table of Contents Tutorials for Faculty... 3 Creating a News Item... 3 Syllabus... 3 Uploading Your Syllabus... 3 Update Your Syllabus

Table of Contents Tutorials for Faculty... 3 Creating a News Item... 3 Syllabus... 3 Uploading Your Syllabus... 3 Update Your Syllabus Table of Contents Tutorials for Faculty... 3 Creating a News Item... 3 Syllabus... 3 Uploading Your Syllabus... 3 Update Your Syllabus... 3 Email... 4 Send an Email to the Entire Class... 4 Send Email

More information

Welcome to the. Patient Portal!

Welcome to the. Patient Portal! Welcome to the Patient Portal! You re about to find out just how easy it can be to communicate with your healthcare provider, schedule and request appointments, take control of your medical information,

More information

CANVAS BY INSTRUCTURE IOS GUIDE

CANVAS BY INSTRUCTURE IOS GUIDE CANVAS BY INSTRUCTURE IOS GUIDE This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike License Table of Contents All Users...5 What do Canvas text (SMS) message notifications

More information

CANVAS BY INSTRUCTURE IOS GUIDE

CANVAS BY INSTRUCTURE IOS GUIDE CANVAS BY INSTRUCTURE IOS GUIDE This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike License Table of Contents All Users...5 What do Canvas text (SMS) message notifications

More information

Welcome to the. Patient Portal!

Welcome to the. Patient Portal! Welcome to the Patient Portal! You re about to find out just how easy it can be to communicate with your healthcare provider and take control of your medical information. Using this quick reference guide,

More information

QUICK REFERENCE GUIDE

QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE Table of Contents Welcome to the Ezra Medical Center Patient Portal! Using this quick reference guide, find out how simple it is to start using the Portal. If you have specific questions

More information

User Manual for ios. m-identity Protection Demo App v 2.5. Trusted Login, Trusted Message Sign and Trusted Web View

User Manual for ios. m-identity Protection Demo App v 2.5. Trusted Login, Trusted Message Sign and Trusted Web View m-identity Protection Demo App v 2.5 Trusted Login, Trusted Message Sign and Trusted Web View User Manual for ios (Powered by App Security Technology) Table of Contents Requirements... 3 1 Getting Started...

More information

Solutions Reference Guide. IP TalkSM. Voic & Navigator Web Portal

Solutions Reference Guide. IP TalkSM. Voic & Navigator Web Portal IP Talk SM Solutions Reference Guide IP TalkSM Voicemail & Navigator Web Portal Table of Contents Voicemail Accessing Your Voicemail................... 1 Voicemail Main Menu........................ 2

More information

Quick Guide 0005C: Installing and Using e-bridge (Secure Messaging) on a Windows PC

Quick Guide 0005C: Installing and Using e-bridge (Secure Messaging) on a Windows PC Quick Guide 0005C: Installing and Using e-bridge (Secure Messaging) on a Windows PC (This guide only covers the Secure Messaging function of e-bridge) I. Downloading and Installing e-bridge for Windows

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions 1. I forgot my BlueStar password. Please help! 2. Select Forgot Password. 3. Enter your BlueStar username. 4. Choose the way you want to get a new BlueStar password: a. Text

More information

Using Your Voic V

Using Your Voic V Using Your Voicemail V04.27.10 Voicemail Message Waiting Indication A stutter dial tone and/or visual indicator (depending upon the capabilities of your phone) indicates that there are unread messages

More information

Android User Guide. for version 5.3

Android User Guide. for version 5.3 Android User Guide for version 5.3 Contents 1. Installation... 3 1.1. How to install Babelnet... 3 1.2. Enter Babelnet in the search field.... 3 1.3. Safety precautions when using Babelnet on your Android...

More information

Patient Portal: Policies and Procedures & User Reference Guide Patient Portal Version 5.8.1

Patient Portal: Policies and Procedures & User Reference Guide Patient Portal Version 5.8.1 Patient Portal: Policies and Procedures & User Reference Guide Patient Portal Version 5.8.1 1 Welcome to the Patient Portal We would like to welcome you to the Patient Portal. The Patient Portal is a secure

More information

This Job Aid will assist setting up the Outlook Application for use on iphones and Android phones.

This Job Aid will assist setting up the Outlook Application for use on iphones and Android phones. Purpose Outlook App Setup for iphones and Android Job Aid This Job Aid will assist setting up the Outlook Application for use on iphones and Android phones. Contents iphone Device Setup... 2 Account Setup...

More information

Applications. View All Applications. People. Contact Details

Applications. View All Applications. People. Contact Details View All, page 1 People, page 1 Email, page 7 Jabber, page 13 Meetings, page 17 WebEx, page 20 More, page 24 View All Tap to display all installed applications. People Use the People application to store,

More information

Applications. View All Applications. . Inbox

Applications. View All Applications.  . Inbox View All, page 1 Email, page 1 Jabber, page 7 Meetings, page 11 People, page 14 WebEx, page 20 More, page 23 View All Tap to display all installed applications. Email The Email application allows you to

More information

Applications. View All Applications. People. Contact Details

Applications. View All Applications. People. Contact Details View All, page 1 People, page 1 Email, page 7 Jabber, page 13 Meetings, page 17 WebEx, page 20 More, page 24 View All Tap to display all installed applications. People Use the People application to store,

More information

Note: To record with the ios App your Panopto server must be 4.3 or higher.

Note: To record with the ios App your Panopto server must be 4.3 or higher. ipad App Overview This documentation will show you how to use the Panopto ios application on an ipad To view the iphone specific documentation click here. Note: To record with the ios App your Panopto

More information

MARK5 IPHONE APP User guide

MARK5 IPHONE APP User guide R EIN V E N TIN G B U S I N E S S I L E M A MARK5 IPHONE APP User guide 0.0 Welcome This user guide will teach you how to use the MARK5 iphone app. The app gives you the opportunity to do business at any

More information

ClassHub for Teachers. A User Guide for the Classroom

ClassHub for Teachers. A User Guide for the Classroom ClassHub for Teachers A User Guide for the Classroom Table of Contents CLASSHUB TEACHER... My Class Settings... Class List... Using Views and Screen Peek... Actions... MIRRORING... Mirroring Actions...

More information

NextMD Patient Portal Guide

NextMD Patient Portal Guide Internet Security Below are some suggestions to help keep your health information secure: Use a password that is easy to remember but difficult for others to guess. Some web browsers will ask you to save

More information

NextMD Patient Portal

NextMD Patient Portal NextMD Patient Portal TideLine Clinic Quick Start Guide About the Patient Portal NextMD is a consumer-oriented healthcare website that provides you with a reliable and easy-to-use method of communicating

More information

WCB Online A User Guide for Tiered Service Providers

WCB Online A User Guide for Tiered Service Providers WCB Online User Guide for Tiered Service Providers WCB Online A User Guide for Tiered Service Providers A Nova Scotians safe and secure from workplace injury Table of Contents WCB Online 1 Profile Creation

More information

Work with the Outreach App. Schoolwires Centricity2

Work with the Outreach App. Schoolwires Centricity2 Work with the Centricity2 Trademark Notice, the logos, and the unique trade dress of are the trademarks, service marks, trade dress and logos of, Inc. All other trademarks, service marks, trade dress and

More information

User Guide for Consumer & Business Clients

User Guide for Consumer & Business Clients Online Banking from Capital City Bank User Guide for Consumer & Business Clients Revised September 2015 www.ccbg.com/upgrade Contents Overview... 4 Exploring the Home Page... 5 Menu... 6 Accounts... 7

More information

Halo Administrator GUIDE

Halo Administrator GUIDE Halo Administrator GUIDE Contents Welcome to Halo... 3 Secure Sign-In... 4 Forgot Password... 4 Messages... 5 Create and Send a Message... 5 Message Enhancements... 6 Quick Note... 6 Mark as Urgent...

More information

Presentation Details: Slides: 32 Duration: 00:10:05 Description:

Presentation Details: Slides: 32 Duration: 00:10:05 Description: Presentation Details: Slides: 32 Duration: 00:10:05 Description: Slide 1 Patient Portal Education Duration: 00:00:06 Slide 2 Logon Instructions Duration: 00:00:41 Slide 3 Logon Instructions Duration: 00:00:15

More information

Contact: Wealth Passport Help Center

Contact: Wealth Passport Help Center Wealth Passport Mobile Version 1.0 Getting Started Guide Contact: Wealth Passport Help Center 888-635-5350 1 DOWNLOADING THE WEALTH PASSPORT APP iphone Download 1. Open the Apple App Store app on your

More information

OUTLOOK WEB APP (OWA): MAIL

OUTLOOK WEB APP (OWA): MAIL Office 365 Navigation Pane: Navigating in Office 365 Click the App Launcher and then choose the application (i.e. Outlook, Calendar, People, etc.). To modify your personal account settings, click the Logon

More information

CCC 2014 App Frequently Asked Questions

CCC 2014 App Frequently Asked Questions CCC 2014 App Frequently Asked Questions The CCC 2014 App is a comprehensive guide to the Canadian Cardiovascular Congress meeting. It includes access to the schedule, session content, speaker and presenters

More information

Behavior Health Consumer Portal User Guide

Behavior Health Consumer Portal User Guide Behavior Health Consumer Portal User Guide Updated: 11-20-2016 Contents Introduction to the Consumer Portal... 3 Portal Navigation... 4 My Chart... 7 Portal setup and customization... 9 Widgets on your

More information

IPMobility IPedge/VIPedge Feature Description 3/25/14

IPMobility IPedge/VIPedge Feature Description 3/25/14 IPMobility IPedge/VIPedge Feature Description 3/25/14 OVERVIEW The Toshiba IPMobility App allows a mobile device to act as an IPedge or Strata CIX system extension and provides users with the access to

More information

Premier SMS Quick User Guide PREMIER SMS QUICK USER GUIDE. 24/7 Support

Premier SMS Quick User Guide PREMIER SMS QUICK USER GUIDE. 24/7 Support PREMIER SMS QUICK USER GUIDE Premier SMS Quick User Guide 1 CONTENTS SMS... 2 Getting Started... 2 System Requirements... 2 Installation... 2 - For SmartPhones... 2 - Web Browers... 2 - Sign In... 3 Messaging

More information

Sacred Heart University Office 365 Multi-Factor Authentication (MFA)

Sacred Heart University Office 365 Multi-Factor Authentication (MFA) Sacred Heart University Office 365 Multi-Factor Authentication (MFA) 1. INITIAL INSTALLATION AND SETUP OF MICROSOFT AUTHENTICATOR FOR OFFICE 365 ACCESS PLEASE NOTE: It is the recommended and supported

More information

SSC-Navigate Guide for Kansas State University Advisors

SSC-Navigate Guide for Kansas State University Advisors SSC-Navigate Guide for Kansas State University Advisors Prepared by Brad Cunningham University Academic Services Coordinator bradc@ksu.edu Updated July 2018 Table of Contents Introduction... 3 Appointments...

More information

First Interstate Bank s Business Online Banking

First Interstate Bank s Business Online Banking New Clients from Bank of the Cascades First Interstate Bank s Business Online Banking CLIENT CONVERSION GUIDE Important Dates and Times Your Bank of the Cascades business online banking access will continue

More information

NMC Surveillance System (Android App) NMC Surveillance System (Android App) Page 01

NMC Surveillance System (Android App) NMC Surveillance System (Android App) Page 01 Page 01 Table of Contents Content Page Glossary 03 Register New User 04 Sign In to App for 1st time 05 Navigation 06-07 Inbox 08 New Case 09-10 View Case 11-12 Edit Case 13-14 Profile 15 Profile Link Facilities

More information

ENROLLING FOR YOUR SYKES HOME TRAINING

ENROLLING FOR YOUR SYKES HOME TRAINING ENROLLING FOR YOUR SYKES HOME TRAINING Upon the completion of ALL your preemployment requirements, your employee profile will be finalized and you will be pushed into WebCenter and allowed to enroll for

More information

Table of Contents. How to Set Up Your FMH Account 2. How to Download FMHmobile.. 3. How to Sign In.6. Forgot Your Password?.. 7

Table of Contents. How to Set Up Your FMH Account 2. How to Download FMHmobile.. 3. How to Sign In.6. Forgot Your Password?.. 7 Mobile Guidebook Table of Contents How to Set Up Your FMH Account 2 How to Download FMHmobile.. 3 How to Sign In.6 Forgot Your Password?.. 7 Resetting Your Password..8 How to Request an Appointment. 10

More information

MOBILE APP ATTENDEE TRAINING MANUAL

MOBILE APP ATTENDEE TRAINING MANUAL MOBILE APP ATTENDEE TRAINING MANUAL May 20, 2015 Version 1.3.000 Page 1 of 23 TABLE OF CONTENTS DOWNLOAD THE JIGSAW MOBILE APP... 3 LOGIN... 4 VIRTUAL CLASSROOM MOBILE APP (Presenters and Attendees)...

More information

MicroBloggingMD (MBMD) Support Documentation

MicroBloggingMD (MBMD) Support Documentation MicroBloggingMD (MBMD) Support Documentation Contents Index MBMD Mobile Device Installation 2 ios 2 Android 5 MBMD Configuration and Setup 8 MBMD Home Screen 11 MBMD Troubleshooting Matrix 12 Mobile Device

More information

ARPA-E Energy Innovation Summit. A user guide for the official networking platform

ARPA-E Energy Innovation Summit. A user guide for the official networking platform ARPA-E Energy Innovation Summit A user guide for the official networking platform GETTING STARTED Welcome to the ARPA-E Energy Innovation Summit, a members only networking application. This powerful app

More information

NIAS2018 The Crowd Compass Attendee Hub Mobile App FAQ

NIAS2018 The Crowd Compass Attendee Hub Mobile App FAQ NIAS2018 The Crowd Compass Attendee Hub Mobile App FAQ NIAS Events Team T: +32 65 44 3496 / 5112 T: +31 70 374 3021 M: events@ncia.nato.int Where can I download the events app? Go to the correct store

More information

The CrowdCompassAttendeeHub Mobile App - FAQ

The CrowdCompassAttendeeHub Mobile App - FAQ The CrowdCompassAttendeeHub Mobile App - FAQ Where can I download the mobile app? Go to the correct store for your device type. Access the App Store on ios devices and the Play Store on Android. Install

More information

WolkAbout IoT Tool Mobile Application v2.2. User Manual

WolkAbout IoT Tool Mobile Application v2.2. User Manual WolkAbout IoT Tool Mobile Application v2.2 User Manual 1 Table of Contents: Introduction 3 Account Registration 3 Mobile registration 3 Web registration 4 Mobile Application Installation and Configuration

More information

MAIN MENU. Access to the main sections of the app 3 different parts : Views and sharing Health record sections Menu bar

MAIN MENU. Access to the main sections of the app 3 different parts : Views and sharing Health record sections Menu bar (EN) MAIN MENU 1 1 2 3 Access to the main sections of the app 3 different parts : 1. 2. 3. Views and sharing Health record sections Menu bar MAIN MENU- Views and sharing 1 1 The section view displays sections

More information

Description. Table of Contents. Effective Date. System Requirements

Description. Table of Contents. Effective Date. System Requirements Description The VoiceEdge for Skype for Business Companion App connects your Comcast Business VoiceEdge service to your Skype for Business account. Using click-to-dial, you can initiate phone calls directly

More information

eschooldata Mobile Parent User Guide v

eschooldata Mobile Parent User Guide v eschooldata Mobile Parent User Guide v. 5.5.0 Copyright 2002-2017 eschooldata, LLC All rights reserved. TABLE OF CONTENTS Overview... 3 Logging In... 3 Mobile App: Login Credentials...3 Mobile Web: Login

More information

hand-e-pix ios Client

hand-e-pix ios Client hand-e-pix ios Client User Guide July 2012 Issue 3 hand-e-pix user guide for ios Issue 3 Page 1 Table of Contents Table of Contents... 2 General... 3 Getting Started... 3 1. Installation... 3 2. Loading

More information

Welcome to Maestro. Your Quick Guide for Getting Started and Using Key Features. Maestro. Save time. Easily communicate with colleagues

Welcome to Maestro. Your Quick Guide for Getting Started and Using Key Features. Maestro. Save time. Easily communicate with colleagues Welcome to Your Quick Guide for Getting Started and Using Key Features Save time Easily communicate with colleagues Get need-to-know clinical information How to Download and Get Started with 1. Search

More information

DME completely secures the business data on your device so if you lose it or it is stolen, you can be certain that nobody can get to your data.

DME completely secures the business data on your device so if you lose it or it is stolen, you can be certain that nobody can get to your data. WELCOME TO DME BY EXCITOR! DME helps you stay connected with your corporate e-mail, calendar, and contacts any time. What you see on your ios device is what you have on your desktop or laptop computer

More information

MOBILE APP PRESENTER TRAINING MANUAL

MOBILE APP PRESENTER TRAINING MANUAL MOBILE APP PRESENTER TRAINING MANUAL TABLE OF CONTENTS DOWNLOAD THE JIGSAW MOBILE APP... 3 LOGIN... 4 VIRTUAL MOBILE APP... 6 Participant Window... 7 Chat options... 8 Resize Options... 8 Maximize Pane

More information

SKYPE FOR BUSINESS INTEGRATION FOR COMCAST BUSINESS VOICEEDGE

SKYPE FOR BUSINESS INTEGRATION FOR COMCAST BUSINESS VOICEEDGE SKYPE FOR BUSINESS INTEGRATION FOR COMCAST BUSINESS VOICEEDGE USING THE SKYPE FOR BUSINESS INTEGRATION FOR BUSINESS VOICEEDGE The Skype Integration connects your Comcast Business VoiceEdge service to your

More information

8x8 Virtual Office Online with Softphone User Guide

8x8 Virtual Office Online with Softphone User Guide User Guide Version 2.0, February 2011 Contents Introduction...4 System Requirements...4 Supported Operating Systems...4 Supported Browsers...4 Required ports...4 VoIP...4 Operating System Requirements...4

More information

Dell OpenManage Mobile Version 1.4 User s Guide (ios)

Dell OpenManage Mobile Version 1.4 User s Guide (ios) Dell OpenManage Mobile Version 1.4 User s Guide (ios) Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates

More information

My Rules. Overview. Log into My Phone portal. My Rules - Schedule. My Rules

My Rules. Overview. Log into My Phone portal. My Rules - Schedule. My Rules My Rules Overview There are many different ways people want to treat incoming calls. For example an individual may want to make sure they don t miss a call from a certain number, whether they are in the

More information

Table of Contents. The Home and More screens... 14

Table of Contents. The Home and More screens... 14 Table of Contents SmartMeet Overview...1 From SmartMeet, you can:...1 Setup... 2 System requirements... 2 Downloading SmartMeet....3 Starting SmartMeet for the first time... 4 Add user details...5 To add

More information

NextGen Patient Portal. User Guide.

NextGen Patient Portal. User Guide. 2.4.3 NextGen Patient Portal User Guide www.nextgen.com Copyright 2014-2017 QSI Management, LLC. All Rights Reserved. The registered trademarks listed at http://www.qsii.com/legal_notices.shtml are the

More information

The CrowdCompassAttendeeHub Mobile App - FAQ

The CrowdCompassAttendeeHub Mobile App - FAQ The CrowdCompassAttendeeHub Mobile App - FAQ I have the 2017 Annual Meeting mobile app AMA Events still on my device. Can I use it? Our previous 2017 Annual Meeting app ( AMA Events ) is no longer supported

More information

User Manual. Helios PTT for Android

User Manual. Helios PTT for Android User Manual Helios PTT for Android Technical Support: Tel.: 1 250 762 7540 (8 a.m. to 5 p.m. Pacific time) E-Mail: support@heliosglobaltech.com Version 1.0 Table of contents: 1 Technical Support... 3 2

More information

My SmartCare Online Portal

My SmartCare Online Portal My SmartCare Online Portal Your reimbursement management portal from Benefit Coordinators Corporation (BCC). Customer Service Call Center: 800-685-6100 M-Thurs: 8:00am - 8:00pm ET / F: 8:00am - 6:00pm

More information

Zultys Mobile Communicator for iphone

Zultys Mobile Communicator for iphone October 11 Zultys Mobile Communicator for iphone Author: Zultys Technical Support Department This document covers basic use of your Zultys Mobile Communicator for iphone application. The Zultys Mobile

More information

Privileged Access Management Android Access Console 2.2.2

Privileged Access Management Android Access Console 2.2.2 Privileged Access Management Android Access Console 2.2.2 2015 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown

More information

Prepared by. John Brittian Associate Director, Advising Center

Prepared by. John Brittian Associate Director, Advising Center Prepared by John Brittian Associate Director, Advising Center jbrittian@westga.edu Updated July 2016 Table of Contents Introduction... 3 Appointments... 4 Appointments Step 1: Setting Availability... 4

More information

SelfServe WebTIME. Employee User Manual

SelfServe WebTIME. Employee User Manual SelfServe WebTIME SelfServe is your one stop portal Employee related activities. From logging hours, updating contact information, keeping track of upcoming assignments to reprinting copies of your Check

More information

https://larkinhospital.yourcarecommunity.com

https://larkinhospital.yourcarecommunity.com Contents https://larkinhospital.yourcarecommunity.com What is YourCareCommunity?... 1 How do I get started?... 1 How do I navigate YourCareCommunity?... 2 How do I manage representatives?... 4 How do I

More information

SAFETY TRAINING APP INSTRUCTION GUIDE Powered by. For Apple (ios) Mobile Devices

SAFETY TRAINING APP INSTRUCTION GUIDE Powered by. For Apple (ios) Mobile Devices For Apple (ios) Mobile Devices 1 For Apple (ios) Products 1. Download App page 3 2. Create Account page 4-5 3. Login to App page 6-7 4. Create Attendees page 8-9 5. Create Training Event page 10-13 6.

More information

Ignitia. v2.32 Messaging System Guide

Ignitia. v2.32 Messaging System Guide Ignitia v2.32 Messaging System Guide Released 06/2017 Ignitia v2.32 Messaging System Guide Released 06/2017 2017 Ignitia, Alpha Omega Publications, a division of Glynlyon, Inc. All rights reserved. Confidential

More information

X2 1:1 Meeting Scheduler Quick Start Guide

X2 1:1 Meeting Scheduler Quick Start Guide X2 1:1 Meeting Scheduler Quick Start Guide This document will provide the necessary information to begin making 1:1 Meeting bookings for the 5th Annual X2 Conference 2018. Remember, 1:1 Meetings are an

More information

How to Set Up and Customize Accounts in Windows 10 Mail Application

How to Set Up and Customize  Accounts in Windows 10 Mail Application How to Set Up and Customize Email Accounts in Windows 10 Mail Application Windows 10 comes with a built-in Mail app, from which you can access all your different email accounts (including Outlook.com,

More information

DDRD. PLMS Navigation Basics

DDRD. PLMS Navigation Basics DDRD PLMS Navigation Basics 1 1 Enter your User ID and Password and click Submit.. Click on this link if your forgot your Password. 1 1 Follow recovery instructions. Click Submit. If the information entered

More information

Online Banking User Guide

Online Banking User Guide Online Banking User Guide If you need assistance, please call 315.477.2200 or 800.462.5000 M-F 7:30am - 6:00pm Sat 9:00am - 1:00pm empowerfcu.com 315.477.2200 800.462.5000 Table of Contents Online Banking

More information

Patient Portal. Existing Patient Request. Patient Appointment Request. Patient Medication Refill Request. Patient Lab Order Request

Patient Portal. Existing Patient Request. Patient Appointment Request. Patient Medication Refill Request. Patient Lab Order Request Patient Portal 1) Log In to the Patient Portal For a New patient Already a User Already a patient 2) Accessing the portal from doctorspartner Front desk Patient portal workbench New Patient Existing Patient

More information

LCNB National Bank mymobilemoneyaccess Quick Reference Guide. Getting Set Up

LCNB National Bank mymobilemoneyaccess Quick Reference Guide. Getting Set Up Getting Set Up If you have an Android or an iphone, please visit your app store and search for My Mobile Money Access. Download the app to your phone. Then follow these simple steps: Open the app and have

More information

Telepo for Mobile. Copyright Mitel Communications AB

Telepo for Mobile. Copyright Mitel Communications AB Telepo for Mobile Table of Contents Copyright 2014-2016 Mitel Communications AB 1. Application Overview... 1 1.1. Supported devices... 1 2. To get started with Telepo for Mobile... 2 3. Overview... 2 4.

More information

Bomgar Connect ios Rep Console 2.2.7

Bomgar Connect ios Rep Console 2.2.7 Bomgar Connect ios Rep Console 2.2.7 2016 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of

More information

Welcome to the Opus Bank Mobile Banking App User Guide

Welcome to the Opus Bank Mobile Banking App User Guide Welcome to the Opus Bank Mobile Banking App User Guide 1.855.678.7226 servicecenter@opusbank.com www.opusbank.com Table of Contents Enroll in Mobile Banking & Install App... 3 Login to Personal Online

More information

Quick Guide PUC Android Tablet

Quick Guide PUC Android Tablet Quick Guide PUC Android Tablet Login Screen Instructions 1. Select your Provider 2. Enter your Username 3. Enter your Password 4. Click Login to start using PUC! 1. Select Provider 2. Enter your Username

More information

Cisco Voice Services Self-Care Portal User Guide

Cisco Voice Services Self-Care Portal User Guide Cisco Voice Services Self-Care Portal User Guide OVERVIEW What Is It? The Self Care Portal can be used to manage your telephone settings, including changing and updating settings without contacting the

More information

VA DAP App ios Users Guide

VA DAP App ios Users Guide VA DAP App ios Users Guide Table of Contents Getting Started with the VA DAP App... 1 Installing the VA DAP App... 1 Logging into the App and Opening Components... 1 Logging out of the VA DAP App... 2

More information

Medallia Mobile 2 App

Medallia Mobile 2 App Medallia Mobile 2 App March 2016 Logging in Download: Click the Try our Mobile App icon in the sidebar to find the link to download the Medallia Mobile application in the Android or Apple App Store. Please

More information

InfraGard User Guide

InfraGard User Guide InfraGard User Guide Table of Contents I. Logging into InfraGard....... pg. 3 II. User Account Functions a. Change Password... pg. 5 b. View and Update Profile Information... pg. 7 c. Update Privacy Settings.

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800)

/ 1. Online Banking User Guide SouthStateBank.com / (800) / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 06132017 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will

More information

Outlook Guide. Microsoft Outlook User Guide. Desktop App. Enterprise Application Systems INFORMATION TECHNOLOGY

Outlook Guide. Microsoft Outlook User Guide. Desktop App. Enterprise Application Systems INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Enterprise Application Systems Microsoft Outlook User Guide Outlook Guide Desktop App Mt. San Antonio College Information Technology 1100 North Grand Avenue Building 23 Walnut, CA

More information

CDK Communicator for iphone Quick Reference Card

CDK Communicator for iphone Quick Reference Card Quick Reference Card This document highlights the use of CDK Communicator as both a softphone and an instant messenger & presence application on an iphone. What is CDK Communicator? Download & First-time

More information

Canvas Student Guide. The Office of Online Learning Massasoit Community College

Canvas Student Guide. The Office of Online Learning Massasoit Community College Canvas Student Guide The Office of Online Learning Massasoit Community College www.massasoit.edu TABLE OF CONTENTS What is Canvas?... 1 Computer and Browser Requirements... 1 Mobile Support... 1 Accessing

More information

CUSTOMER PORTAL. Introduction and Guide

CUSTOMER PORTAL. Introduction and Guide CUSTOMER PORTAL Introduction and Guide CUSTOMER PORTAL The portal was built with you in mind - through it, you have 24/7 access to manage your account. This guide will help you get started. Using the portal,

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800)

/ 1. Online Banking User Guide SouthStateBank.com / (800) / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 01242018 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will

More information

Skype for Business Softphone FAQ

Skype for Business Softphone FAQ Skype for Business Softphone FAQ Page 1 Q: How do I make my speakers ring while using headphones? 1. Click the Headset icon in the bottom left corner of your Skype contact list window > Select Audio Device

More information