January ONLINE ENROLLMENT Melaleuca s enrollment process is easier, faster, and mobile!

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1 January 2017 ONLINE ENROLLMENT Melaleuca s enrollment process is easier, faster, and mobile!

2 Online Enrollment Guide 2 Enroller: Start a New Enrollment 1 Enrollers can easily initiate a new enrollment Enrollers can track the status of previous invitations sent and remind new customers to complete the process if needed.

3 Online Enrollment Guide Enroller: Send an Invitation To start a new enrollment, an Enroller can or text an invitation to a new customer. The Enroller selects the country and language for the new customer. This selection determines what the new customer will see when the new customer shopping account is created. Note: The Enroller must enter who presented the Melaleuca Overview so presentation points are awarded correctly. 4 A confirmation notice will be displayed when the invitation is sent. The link that was sent to the new customer is displayed for your convenience. 4 When the new customer follows the link in the invitation, he/she can enter the necessary information to setup a shopping account.

4 Online Enrollment Guide 4 Enroller: Send an Invitation 5 When a link is sent to the new customer, he/she will receive a message to complete their membership. Note: Once an invitation has been sent, the Enroller can send a reminder to the new customer to create the shopping account. Reminders can be sent from the Enrollment Dashboard.

5 Online Enrollment Guide New Customer: Create an Account 5 6 Using the link they received from the enroller, each new customer will begin the process by selecting their customer type. 6 The customer will make a selection to become a Preferred Member and receive exclusive Preferred Member Benefits or become a Regular Customer and shop at regular prices.

6 Online Enrollment Guide 6 New Customer: Account Information 7 7 Entering customer information is private and secure. The following information is required to create a shopping account with Melaleuca. - Username - Password - First Name - Last Name - Address - One Phone Number For convenience, and phone number will be prepopulated with the information previously entered by the enroller.

7 Online Enrollment Guide 7 New Customer: Account Information After clicking Continue, the page drops down and the new member continues to enter their information. 8 For just $19 annually, new Preferred Members can maintain a Melaleuca Shopping Club Membership. 8 9 Address and payment information is private and secure A link to the Customer Agreement is provided for Preferred Members to review. 10

8 Online Enrollment Guide 8 New Customer: Set up Preferred Membership Pack 11 New Preferred Members must select a Preferred Membership Pack. This ensures the new member will always have Melaleuca products when needed. It also protects all of the benefits of membership like the 30-50% discount! Preferred Membership Packs can be updated any time on Melaleuca.com.

9 Online Enrollment Guide 9 New Customer: Set up Customized Membership Pack 12 When creating a Customized Membership Pack, new members can easily select products to fit any lifestyle.

10 Online Enrollment Guide 10 New Customer: Start Shopping or Continue 13 Once the new Preferred Member completes their shopping account, he/she can start shopping or they can also choose to be eligible to earn commissions and bonuses.

11 Online Enrollment Guide 11 New Customer: Independent Marketing Executive Agreement If the new member proceeds to become eligible to earn commissions and bonuses, a little more information is needed to complete the Independent Marketing Executive Agreement Your new member must check at least one of the check boxes in Personal Production Account section. If they will be designating other households to satisfy the 29 Product Point requirement, they must provide the name of least one of them. They can change names at any time. Note: Most new members completing this form will check the first box indicating they will meet the Personal Production Acccount requirement using their own household s purchases Once a member reviews the terms and conditions, they will be required to provide a digital signature by typing their name EXACTLY as it appears on the screen.

12 Online Enrollment Guide 12 New Customer: Start Shopping or Continue 17 Once the new Preferred Member completes agreement, he/she can start shopping and get started on their journey.

13 Online Enrollment Guide 13 New Customer: Welcome 18 When the enrollment is complete, a welcome is sent to the new member. The is a great opportunity to remind the new Preferred Member of the great benefits of Melaleuca Membership along with providing the new member with important information about his/her new account.

14 Online Enrollment Guide 14 Enroller: Finish Enrollment 19 Once the enrollment is complete, the Enroller will be notified. The Enroller can confirm the Presenter and Support Team Marketing Executive information to ensure the correct assignments have been made. Note: The Enroller can change the name of Presenter at this stage. 20 After confirming the new enrollment details, a notification is provided to the enroller with helpful next steps.

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