All messages are color-coded to display messages as New, Seen, Answered, Flagged or Deleted.

Transcription

1 Using Academic STUDENTS: are automatically provided with a Student Academic account, whenever you receive your NetID network account at CCAC. Your address will be NetIDusername@acd.ccac.edu. Inbox Your Inbox will show all the messages currently in your mailbox. On the top banner, you will see buttons for actions and navigation. You can New Messages, view Folders, Search, Options, Forwards and access Help. You can navigate to your Address Book, Calendar or Logout here as well. All messages are color-coded to display messages as New, Seen, Answered, Flagged or Deleted. Messages also have small icons in the first column to indicate whether they are unread, replied to, important, deleted or they have attachments. Selecting Items You may select items to view by clicking on the Select: box and clicking on one of the categories. To select specific items for performing an action, simply click on the check box under the first column. Page 1 of 8

2 Marking Items To mark an item, select the messages that you wish to mark; use one of the two methods described above to mark them. Mark the selected items by clicking on the Mark as: box and clicking on one of the categories. Those selected messages will now be marked as selected. Moving or Copying Messages To move or copy a message, select the message(s) as described above. Click on the New Folder box, and choose the folder to which you wish to move or copy the message(s). Then click on the Move or Copy link to the left of this box. If you choose to send the message(s) to a New Folder, you will be prompted to name the new folder. Type the name you wish to give to this folder and click OK. The message(s) will then appear in the selected folder. If you choose to copy them, they will still appear in the Inbox. If you chose to move them, they would no longer be in your Inbox, and would be moved to the other folder. Page 2 of 8

3 Sorting Messages You can sort your Inbox using by click on either Number, Date, From, Subject, or Size. The sort option will either sort, by ascending or descending order. The arrow will point up for Ascending, or down for Descending. Note: the section selected will highlight Deleting Messages To delete message(s), mark the message(s) as described above. Click on the Delete link at the top of the Inbox. The message will now appear with gray shading and strike-through over the text. You can then choose to Hide Deleted or Purge Deleted on the top right corner of the Inbox. To undelete a deleted message, mark the deleted message (as described above) and click the Undelete link Note: Also unless you purge the mail box the deleted items will count towards the mailbox size. Page 3 of 8

4 Composing a New Message To compose a new message, click New Message on the top of your Inbox. A message window will appear, in which you can develop your message. Fill in the addresses for To:, Cc:, Bcc:, or click on Address Book to choose contacts for these fields. Enter a Subject, and type your message in the body of the . Use the Send Message, Save Draft, or Cancel Message box located at the top or bottom of the message composition window to send, save or cancel the message. Page 4 of 8

5 Special Characters Feature lets you add letters that might need a tilde or accent mark. Note: Remember to click on spell check before sending. If there is a spelling mistake, the mistake will appear in read and options for correction will appear below. Page 5 of 8

6 Sending Attachments To send an attachment with an that you are sending, click on the Browse button at the bottom of the , or the Attachments button after Options. Browse your computer to find the file. Note: Your file name should contain a hint of what the file contains. When you return to the message window, don't forget to click on the Attach button to actually attach the file to the message. The attached file will display under the attachment lookup. To remove the attachment, select the attachment by clicking on its box, then click the Remove Selected link. Receiving Attachments Open a message that has an attachment. Attachments will display after Part(s) below the Subject line. The title of the file, the file type and size will also display. You can choose to either View, Open or Save the file: To view only, click on the file name itself. Choose Open in the File Download window. A browser window will appear to display the file's contents. The file will remain in html format. To open the file, click on the Save button to the RIGHT of the file name. Choose Open in the File Download window. Your computer will open the file using the application designated by the file extension. (Example, Word will be used for a.docx file.) To save the file to your hard disk or floppy, click on the Save button to the RIGHT of the file name. Choose Save in the File Download window. Specify the folder where you wish to save Page 6 of 8

7 Replying to Messages To reply to messages, open the message. Click the arrow next Reply. Click to Sender to reply just to the sender or to All link to reply to the sender as well as all users listed under Cc: and Bcc: Notice that these links appear both in the top and bottom portion of the message box for your convenience. Forwarding Messages To forward a message, open the message. Click on the arrow next to Forward. There are several choices select the option you desire to use. Redirecting Messages You can also choose to Redirect a message. Click on the Redirect link. You will be prompted to insert a new address. The original will be sent to this person. It will appear just as it did in your Inbox, without any reference to you as a sender. Page 7 of 8

8 Searching Messages You can search your Inbox for messages that match a wide variety of criteria. Click on the Search link on top of your Inbox. Use the Search window to enter text for Message fields, or Message flags, or Message folders to tell the system what you are searching for. The example below will search for the text "Attachments" in the subject for all messages in the Inbox. After you have entered your search criteria, click on the Search button. The messages that match your Search will appear in your box. When done reviewing these messages, click on the Inbox button to return to the complete Inbox. Page 8 of 8