einvoicing Customer Web r s Web Custome Portal Portal User guide V5.1 March 2009 Page 1 of 12

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Rose Dixon
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1 r Web User guide V5.1 March 2009 Page 1 of 12

2 Table of Contents V5.1 March 2009 Page 2 of 12

3 1.0 Summary Overview Welcome to TNT International s einvoicing system This document provides guidelines for a TNT customer to use the einvoicing system. It is an overview of how you will access and use the system The benefits to you of this system include: The receipt of invoicing and credit note information more promptly and efficiently. The ability to view an invoice as a PDF and to download the invoicing data. More secure method of receiving data. Access to your last 26 weeks invoices / credits. Access to the e-invoicing information is via the TNT Web site which will be provided as a link that will be included in s notifications that will be sent directly to your nominated address each time an invoice or credit appears on your account. A user ID and password will be created for you to allow access to this site and it will be forwarded to you in advance of going Live. You will continue to receive the primary invoices via the current channels, either hard copy or but it will be your responsibility to download the supporting data files via the web-link. V5.1 March 2009 Page 3 of 12

4 2.0 Notification When an invoice or credit note is produced an notification will automatically be sent from the TNT einvoicing system to the customer (example below). This is notification that a new invoice/credit note from TNT is now available for you to download via the attached web link. To access the e-invoicing web-site click on the web-link that will be enclosed within the , this will automatically take you to the Login and Password screen. V5.1 March 2009 Page 4 of 12

3.0 Login Screen The Login and Password will be provided by TNT prior to you commencing on the e-invoicing system. If you forget your login you need to contact the Administrator of the system.

5 3.0 Login Screen The Login and Password will be provided by TNT prior to you commencing on the e-invoicing system. If you forget your login you need to contact the Administrator of the system. The user can retrieve a forgotten password by selecting Retrieve Password on the login screen: an will be sent containing the password of the account. To access the e-invoicing system type the Login Name and Password and click on the Login button. V5.1 March 2009 Page 5 of 12

4.0 Invoices Screen The TNT einvoicing system enables access to the invoices and credit notes and the ability to view the PDF images or down load the data files.

6 4.0 Invoices Screen The TNT einvoicing system enables access to the invoices and credit notes and the ability to view the PDF images or down load the data files. When entering the system after login the New invoices are displayed This screen lists any invoices that have not been downloaded previously. You can view or download a single PDF or data file or make multiple selections to download a zip file containing multiple files. To view a PDF, click on the PDF link. V5.1 March 2009 Page 6 of 12

7 To download, select the files you wish to download and the select Download selected link. Once an invoice has been downloaded or viewed the system will change the status on the invoice to viewed or downloaded and the invoice will be moved from the New to All category when the screen is refreshed. To change the view from New to All select the All radio button and press the Search/Refresh button You can select a select number of PDFs / CSV files for display. The maximum is set by the system. After selection, the data will be displayed on the screen for you to save or open. V5.1 March 2009 Page 7 of 12

displayed: An e-mail will be sent that provides a link to access

8 There is a system set maximum number of files. If this number is exceeded, the following screen will be displayed: An will be sent that provides a link to access the selected files as a zip archive. An example is shown below: V5.1 March 2009 Page 8 of 12

details and a further link will be shown, through which the

9 On selection, the hyperlink will navigate to the e-invoicing logon screen (see section 3), enter in your details and a further link will be shown, through which the selected files can be downloaded and viewed. V5.1 March 2009 Page 9 of 12

5.0 Invoice Searching and sorting The user has the ability to search by: Account Number Invoice Number Invoice Date In addition to the above search facilities the user can sort invoices by column by

10 5.0 Invoice Searching and sorting The user has the ability to search by: Account Number Invoice Number Invoice Date In addition to the above search facilities the user can sort invoices by column by pressing the up/down arrow heads: Account Number Invoice Number Invoice Date Amount Payment Due Please note that invoices are only retained for a period of 26 weeks within this screen whether the invoice is paid or not by that time. When there are more invoices than can be displayed on one screen a slider bar allows access the additional invoices. Search Sort V5.1 March 2009 Page 10 of 12

6.0 Preferences Screen This screen enables the user to change password and email addresses linked to their account,

11 6.0 Preferences Screen This screen enables the user to change password and addresses linked to their account, which receives notification s when a new invoice/data file is ready for viewing. V5.1 March 2009 Page 11 of 12

12 7.0 PC Specifications The following are the minimum requirements for this system Must Have Minimum System requirements Minimum Software requirements Web Browser: Microsoft Internet Explorer 5.5 SP2 (service pack 2) or later Adobe Acrobat v5.0 or later to view invoices in PDF format Windows 95, NT4, 98, Me, 2000 or XP Professional Processor 500 MHz RAM 64 Mbytes Display 800x600 screen resolution and 16-bit colour Microsoft Excel 97 to enable the download of the invoice data to the customer system V5.1 March 2009 Page 12 of 12

e-invoicing Online Billing

e-invoicing Online Billing For any assistance please contact Email: Tel: Contents Welcome to Online Billing 3 Registering for Online Billing 4 einvoicing and epayment 10 Logging in 11 Accessing your new