Attorney Access to Court Records

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1 Attorney Access to Court Records Pinellas County is currently making improvements to its justice information systems. Foremost among these changes is the implementation of the final phase of a new case management system, Tyler Odyssey. This system is already in use in the Civil and Probate court divisions and we will be bringing Criminal, Traffic and Juvenile court divisions online on July 14, This new system lays the groundwork for improved internet access to records and increased self-service options for the legal community and public. In addition to case data access already available through Civil and Probate court, we will be able to provide online image access to attorneys of record on criminal cases within a short time of this transition. Providing subscriber accounts for attorneys is the first step in this process. An account is highly recommended for those who do not already have one and there are benefits for early access. Civil and Probate court documents and records are already available. It will also provide you the ability to become familiar with the new system layout and general capabilities in advance of the implementation. Do you need a new account? If you are an attorney and have had access to court records in the past with a User ID beginning with DUPA, then you do not need a new account. We can transfer the old account to the new system. Please contact our support desk at to complete the process. If you have never had access to Pinellas County court online records then yes, you will need to sign up using the instructions below. What to know up front: In the weeks preceding July 14, 2014, Pinellas County justice agencies will be transitioning to Odyssey. The current system will still be accessible for viewing records for court areas not yet moved over (Criminal and Traffic) and the new website will be available for those which have completed the move (Civil and Probate).

2 The User ID between both systems is the same. However, there is no automatic synchronization of passwords between the two sites. You may make the password the same, but that does not happen automatically. How to create a new attorney account: Click on the following link to open the form for account setup creation: It looks like this: Please complete the form and within a few minutes of submitting, you will receive a response at the address you entered informing you of the new User ID. Forward that and add the attorney s name and bar number to: PublicRecords@pinellascounty.org A representative will contact you once document access has been set up. You may then proceed with the instructions below.

3 The website for Probate and Civil court records is located at: When you see the login screen that looks like this: Enter the User ID and Temporary Password and press enter. The account management system will prompt you to reset the password after you log in. Please do so. The list of cases available for access to documents can be found by selecting My Cases in the upper left after logging into the system. Documents will be available on each case. For Civil and Family, documents should be available from January 2013 forward. For Probate records, we have been imaging documents since 1998.

4 Each line of the docket that has an image available will show as a blue underlined hyperlink. Select the document you want and then confirm on the next page and the document should open for you. (Select open if the system asks). Problems opening images sometimes occur primarily because there is no default viewer (pdf, tiff, etc) until the user installs and identifies the viewer. There are multiple free and commercial software applications which handle the default file type and while we cannot be responsible for end user choice of which application to use for these purposes, the free viewer at the following website works for many of our customers:

5 The software owner provides a variety of versions of their application that they indicate are appropriate for working with Internet Explorer, Google Chrome or Mozilla Firefox browsers. Again, our office provides no warranty or endorsement of this or any third party software. Consult with your technical staff and please read any licensing or limitation agreement carefully before choosing the software that you feel is right for you.

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