FCC Form 463 Invoicing for Service Providers

Transcription

1 Healthcare Connect Fund Program FCC Form 463 Invoicing for Service Providers 1

2 Housekeeping Use the Audio section of your control panel to select an audio source and connect to sound Turn on your computer s speakers, or Use the call-in instructions in your confirmation All participants are on mute Welcome Submit questions at any time using the Questions box Slides will be posted to the training archive web page 2

3 Welcome Important Caveat This is just a general overview and starting point for applicants. Every applicant s situation is different The presentation does not cover every program requirement The presentation does not cover requirements for service providers and consultants It is essential to read the following documents carefully as you proceed through the planning and application process: Healthcare Connect Fund Order (FCC ), located at The Rural Health Care Program rules, 47 C.F.R.Section , located at and The Healthcare Connect Fund Program forms and instructions (FCC Forms ), located at Consult the FCC and USAC websites for additional resources. 3

4 Welcome Today s Presenters Paloma Costa Manager, Customer Service and Outreach Amy Kavelman Analyst, HCF Program Invoicing Team 4

5 Welcome Agenda FCC Form 463 Process Updating the FCC Form 498 Reviewing and Certifying an FCC Form 463 Disbursement Cycle Contacting the RHC team 5

6 Service Provider Webinar FCC Form 463 Process 6

7 Overview HCP creates FCC Form 463 from an approved FCC Form 462 FCC Form 463 automatically routed to service provider Service provider reviews the form Approve or reject Approved: routed to USAC FCC Form 463 Process Rejected: routed back to HCP for corrections USAC final review before payment to service provider 7

8 Service Provider Webinar Updating the FCC Form 498 8

9 Updating the FCC Form 498 Common cause for inability to find FCC Form 463 Block 15 of FCC Form 498 must be selected 9

10 Updating the FCC Form 498 Steps to update online 10

11 Select Service Provider forms Updating the FCC Form

12 Updating the FCC Form 498 Select File Online Update form 2 day system turnaround 12

13 Questions? Use the Questions box in your control panel to submit questions. 13

14 Service Provider Webinar FCC Form 463 Review 14

15 Step 1: Log in Enter your user ID and password. FCC Form 463 Review 15

16 Step 2: Select Form 463 FCC Form 463 Review Select Form 463 under the Rural Health Care category in the menu on the left side of the page. 16

17 FCC Form 463 Review Step 3: Select Service Provider Identification Number (SPIN) Select the SPIN that corresponds with your Notification of HCP Submission of Form Click on the link to access all associated FCC Forms 463 ready for review for that SPIN. Tip: Try using the Search By SPIN or Search By SP Name to find the SPIN you re looking for. 17

18 Step 4: Select Invoice Number FCC Form 463 Review In the Service Provider Review tab, click on a link in the left column to access that FCC Form 463. Tip: Try sorting by any of the columns by clicking on that column header. 18

19 Step 5: Review General Information FCC Form 463 Review 19

20 FCC Form 463 Review Step 6: Open FCC Form 463 Excel document 20

21 FCC Form 463 Review Step 7: Review Supporting Documentation 21

22 FCC Form 463 Review Step 8: Upload Supporting Documentation Uploading supporting documentation is optional, but may be helpful in cases where you feel additional documentation would be useful to the applicant or USAC. 22

23 Step 9A: Review, Certify, and Accept Form FCC Form 463 Review 23

24 Certify FCC Form 463 Review You will then be brought to the Signature screen. Fill out all of the required fields and click the Certify button. This button will be disabled until all required fields are completed. 24

25 Step 9B: Review and Reject Form FCC Form 463 Review 25

26 Questions? Use the Questions box in your control panel to submit questions. 26

27 Service Provider Webinar Disbursement Cycle 27

28 Disbursements Processed twice a month Usually around the 6th and the 21st Disbursement Cycle As a contributor, the disbursement could be held for FCC Red Light status, USAC netting, or ACH problems 28

29 Service Provider Webinar Contacting RHC 29

30 Contacting RHC For questions or assistance, contact the Rural Health Care Program Help Desk at (800) between 9:30 AM and 4:30 PM ET Monday - Friday at rhc-assist@usac.org We will respond to your as soon as possible (most s same day or next day, but may take up to two days) 30

31 Questions? Use the Questions box in your control panel to submit questions. 31

32 Thank You! Thank you for joining us at today s webinar Sign up for the RHC Circuit for program updates and events: Go to and click subscribe in the upper-right corner See the FCC Form 463 Service Provider Guide on the HCF Program Forms page for more information about invoicing For questions about the RHC Program, RHC- Assist@usac.org or call (800)