The objective of this document is to provide you with instructions on some basic IP Office administrative tasks

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IP OFFICE ADMINISTRATION WEB MANAGER OBJECTIVE The objective of this document is to provide you with instructions on some basic IP Office administrative tasks Pre-requisites: You

TOPICS A. Log Into and Out of the IP Office Manager B. Shutdown the System C. Create a User D. Create an IP Extension E. Edit a User F. Change a Voicemail Password G.

1 IP OFFICE ADMINISTRATION WEB MANAGER OBJECTIVE The objective of this document is to provide you with instructions on some basic IP Office administrative tasks Pre-requisites: You must have the Administrative user account information to log into IP Office Manager You must have your computer connected to the same network as your IP Office system LEARNING TOPICS A. Log Into and Out of the IP Office Manager B. Shutdown the System C. Create a User D. Create an IP Extension E. Edit a User F. Change a Voic Password G. Setup Voic to H. Enable Mobile Twinning for a User I. Button Programming J. Logging In and Out of a Phone Version Revised By Revision Date 1.0 Tammy-Anne Mifsud Document creation 13/09/2016 pg. 1

2 Table of Contents IP Office Web Manager... 3 Importing a Certificate Into the Firefox Browser... 3 Importing a Certificate Into Internet Explorer... 3 Log into the IP Office Web Manager... 6 Log Out of the IP Office Manager... 7 Shutting Down the IP Office System... 8 Create a User... 8 Create an IP Extension Edit a User Change a Voic Password Setup Voic to Enable Mobile Twinning for a User Button Programming Logging In & Out of a Phone pg. 2

IP Office Web Manager IP Office Web Manager will give you web access to administer your IP Office system. IP Office Web Manager can only be used on IP Office system release 8.0 or higher.

3 IP Office Web Manager IP Office Web Manager will give you web access to administer your IP Office system. IP Office Web Manager can only be used on IP Office system release 8.0 or higher. IP Office Web Manager is supported on Internet Explorer 10 or 11, Firefox, Chrome and Safari 7. Importing a Certificate Into the Firefox Browser Importing a common certificate into the browser s trusted store provides additional security. If you do not install a certificate, you receive a message that the site is not trusted when logging in to Web Manager. Web Manager is supported on Firefox 16+. This procedure only needs to be preformed once. When you open IP Office Manager in Firefox a page will open stating This connection is untrusted or Your connection is not secure Click I understand the risks Or Click Add Exception Ensure that Permanently store this exception is checked Click Confirm Security Exception Continue to log into IP Office Web Manager Importing a Certificate Into Internet Explorer Importing a common certificate into the browser s trusted store provides additional security. If you do not install a certificate, you receive a message that the site is not trusted when logging in to Web Manager. Web Manager is supported on Internet Explorer (IE) 10 and higher. This procedure only needs to be preformed once. pg. 3

html Click on IP Office Web Manager Click on Continue to this website (not recommended) In

4 Open Internet Explorer and enter the IP address of the IP Office system as Click on IP Office Web Manager Click on Continue to this website (not recommended) In the browser window, on the menu bar in the upper right corner, click Tools Click Internet Options Click the Advanced tab Uncheck Warn about certificate address mismatch pg. 4

Click on the Security tab Click on the Trusted Sites icon Click on the Sites

Click Close Click OK Open Internet Explorer and enter the IP address of the IP

html Click on IP Office Web Manager At the top of the browser, the right hand

5 Click on the Security tab Click on the Trusted Sites icon Click on the Sites button Verify that the IP address of your IP Office system is shown Click Add Click Close Click OK Open Internet Explorer and enter the IP address of the IP Office system as Click on IP Office Web Manager At the top of the browser, the right hand side of the address field contains a Certificate Error button Click on Certificate Error to open the security report pg. 5

At the bottom of the security report, click View Certificates Click Install Certificate Click Next Click Place all certificates in the following store Click

address of the IP Office system as http://ipaddress/index.

6 At the bottom of the security report, click View Certificates Click Install Certificate Click Next Click Place all certificates in the following store Click Browse Click Trusted Root Certification Authorities Click Next Click Finish Click OK to close the certificate window Open Internet Explorer and enter the IP address of the IP Office system as Click on IP Office Web Manager Log into the IP Office Web Manager The first time you log in to an IP Office Server Edition server using Web Manager, the system displays the Ignition menu. Use the ignition menu to configure the initial settings for the server. pg. 6

Open a web browser and enter the IP address of

html Click on IP Office Web Manager On the

Click Login Log Out of the IP Office Manager

7 Open a web browser and enter the IP address of the IP Office system as Click on IP Office Web Manager On the login page, enter your username and password Click Login Log Out of the IP Office Manager In the upper right corner, click Logout Click OK pg. 7

Shutdown Click OK Wait for the lights on the control unit to turn red/orange before unplugging the control

8 Shutting Down the IP Office System To shutdown the IP Office control unit, do not just pull the power plug! This can damage the information stored on the SD card Click Advanced in the top left corner Click System Shutdown Click OK Wait for the lights on the control unit to turn red/orange before unplugging the control unit. Create a User Click on Call Management from the top menu In the top right corner, click Add User pg. 8

9 In the Name field, enter the name (max. 16 characters) In the Full Name, enter the full name From the Profile field, elect the profile In the Extension field, enter the extension From the Locale field, select the locale In the Hunt Group Membership field, select the hunt group Select the User Rights View Select the Working hours Time Profile Select the Working hours User Rights Select the Out of hours User Rights Click OK Click on Edit to edit the user and continue the user setup On the right you can click On to select one of the following options for the user: Receptionist Enable Softphone Enable one-x Portal Services Enable one-x TeleCommuter Enable Remote Worker Enable Mobile VoIP Client Ex Directory Click Save to save the changes pg. 9

10 Click on the Voic tab In the Voic Code field, enter the voic password In the Confirm Voic Code, enter the voic password again In the Voic field, enter the address if the user is to have voic to In the Voic Mode, select the mode you wish to use: Copy copies the voic to the Forward forwards the voic to Alert sends an notification only Click Save to save your changes Create an IP Extension Click on Call Management from the top menu In the top right corner, click Add User pg. 10

extension From the Locale field, select the locale In the Hunt Group Membership field, select the hunt group Select the User Rights View

11 In the Name field, enter the name (max. 16 characters) In the Full Name, enter the full name From the Profile field, elect the profile In the Extension field, enter the extension From the Locale field, select the locale In the Hunt Group Membership field, select the hunt group Select the User Rights View Select the Working hours Time Profile Select the Working hours User Rights Select the Out of hours User Rights Click OK Select either H323 Extension or SIP Extension Click OK Click on Edit to edit the user and continue the user setup pg. 11

12 On the right you can click On to select one of the following options for the user: Receptionist Enable Softphone Enable one-x Portal Services Enable one-x TeleCommuter Enable Remote Worker Enable Mobile VoIP Client Ex Directory Click Save to save the changes Click on the Voic tab In the Voic Code field, enter the voic password In the Confirm Voic Code, enter the voic password again In the Voic field, enter the address if the user is to have voic to In the Voic Mode, select the mode you wish to use: Copy copies the voic to the Forward forwards the voic to Alert sends an notification only Click Save to save your changes Edit a User Click on Edit to edit the user pg. 12

Make the necessary changes Click Save Change a Voicemail Password Click on Edit to edit the user Click on the Voicemail tab In the Voicemail Email field, enter the email address if the user is to

13 Make the necessary changes Click Save Change a Voic Password Click on Edit to edit the user Click on the Voic tab In the Voic field, enter the address if the user is to have voic to In the Voic Mode, select the mode you wish to use: Copy copies the voic to the Forward forwards the voic to Alert sends an notification only Click Save to save your changes pg. 13

Setup Voicemail to Email Click on Edit to edit the user Click on the Voicemail tab In the Voicemail Code field, enter the voicemail password In the Confirm Voicemail Code, enter the

14 Setup Voic to Click on Edit to edit the user Click on the Voic tab In the Voic Code field, enter the voic password In the Confirm Voic Code, enter the voic password again Click Save to save your changes Enable Mobile Twinning for a User Click on Edit to edit the user In the Profile field, select the Mobile user Click Save pg. 14

managed by user or by membership to a user rights template.

15 At the top select the Mobility tab Scroll down to Mobility Features For Mobility Features, click On For Mobile Twinning, click On In the Twinned Mobile Number field, enter the cell number beginning with 9 1 area code phone number Click Save Button Programming User rights in IP Office can be managed by user or by membership to a user rights template. The user rights template allows you to create the button programming for a group of users once instead of creating the programming user by user. Click on Edit to edit the user Click on the Button Programming tab Double click an available button pg. 15

uired, enter the data for the action in the Data field i.e. if the Action is Dial, the Data field contains the extension or phone number that should

16 Click in the Action field On the right select the drop down list for the feature you want In the Label field, enter a label (this shows on the phone s display) If required, enter the data for the action in the Data field i.e. if the Action is Dial, the Data field contains the extension or phone number that should be dialed when the button is pressed Click OK Click Save Logging In & Out of a Phone To log into a phone, go to the phone and dial *35 Enter the extension number and press * Enter the login code for the extension and press # To log out of a phone, go to the phone and dial *36 pg. 16

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