ANZ TRANSACTIVE GLOBAL REPORTING USER GUIDE

Transcription

1 ANZ TRANSACTIVE GLOBAL REPORTING USER GUIDE November 2016

2 CONTENTS Introduction 3 Reporting 4 Net Position... 6 Operating Accounts... 8 Transaction Search Nostro Accounts Nostro Accounts Search Deposits Deposits Search Report Profiles Create New Report Profile Scheduled Reports Create New Scheduled Report Download Reports Enquiries Reports 55 Account Statement Report Account Summary Report Balance Summary Report Deposit Summary Report Net Position View Report Payment Audit Report Payment Detail Report Payment Summary Report Returned Items Cheque Report Returned Items Payment Report Returned Item Files Report Transaction Details Report... 67

3 INTRODUCTION About this guide This user guide contains information and procedures for the Reporting component of ANZ Transactive Global. This user guide will be updated when there is new and/or updated information. Please ensure you regularly check the available version for the most up-to-date copy. We recommend that you read this guide in conjunction with the applicable product terms and conditions. Online Help The online help in ANZ Transactive Global allows you to access screen specific help and frequently asked questions. Online Resources You can access the ANZ Transactive Global Quick Reference Guides, User Guides and other information from the Online Resources page. To access the page, click on the Help icon within the application and then the Online Resources link. Further Assistance If you require further assistance, please contact your local Customer Service Centre. Details can be found at anz.com/servicecentres. 3

4 REPORTING Reporting in ANZ Transactive Global provides access to your account balance and transaction information that you have permission to view. Reporting Menu Options The following table contains the list of menu options that are available. You may not have access to all options as some are only available in specific markets for customers that subscribe to the service. MENU REPORTS AVAILABLE Net Position Operating Accounts Transaction Search This screen provides you with information for aggregated balances across different accounts. This screen displays current account transactions and balances for all registered operating accounts. This screen provides you with the ability to perform a search for account transactions using a combination of different criteria. From the search results you can access the transaction details and run a Transaction Details Report. Net Position View Account Statement Account Summary Balance Summary Returned Items Payment 1 Returned Items Cheque 1 Returned Items File 1 Transaction Details Nostro Accounts 2 This screen provides you with details of your Nostro accounts. Account Statement Account Summary Balance Summary Nostro Accounts Search 2 Deposits 3 This screen provides you with the ability to perform a search for Nostro account transactions using a combination of different criteria. This screen provides you a comprehensive view of your term deposit details and history. You will also be able to request a Deposit Summary Report. Transaction Details Deposit Summary 3 Deposits Search 3 This screen provides you with the ability to perform a search for term deposit transactions using a combination of different criteria. Deposit Summary 3 Report Profiles This screen allows you to set up, manage and share user defined reports with other users in your organisation. These can be run on an ad-hoc basis and saved for future use. Account Statement Account Summary Balance Summary Deposit Summary 3 Net Position View Payment Audit Payment Detail Payment Summary Returned Items Payment 1 Returned Items Cheque 1 Returned Items File 1 Transaction Details 1 AUD Accounts only 2 Nostro accounts are offered in Australia and New Zealand only 3 Term Deposit reporting is only available in specific Asian markets

5 MENU REPORTS AVAILABLE Scheduled Reports Download Reports Enquiries This screen allows you to set up and manage reports that you would like to run or be ed to your registered address on a scheduled basis. Click here to access the Download Reports screen which allows you to view all reports generated from an ad-hoc request or that were scheduled for download. This screen allows you to submit and view enquiries for your Nostro 2 accounts. Account Statement Account Summary Balance Summary Deposit Summary 3 Net Position View Payment Audit Payment Detail Payment Summary Returned Items Payment 1 Returned Items Cheque 1 Returned Items File 1 Transaction Details n/a n/a 5

6 NET POSITION Menu > Reporting > Net Position The Net Position screen shows information for aggregated balances across different accounts that you are entitled to view. Actions Refresh Search Group Export You can view net positions across a number of attributes including company, country, currency and account type. Rightclick on any group of accounts to Request a Net Position View Report or View Summary Details. Clicking on a row in the Net Position Screen will allow you to view the Operating Accounts, Deposits or Nostro Accounts screens, as determined by the Account Type. By default, the view in the follow on screen will be a Net Position View and will only show the accounts under the group selected in the Net Position Screen. Use the Menu to go back to the Net Position Screen if desired. The total indicative Net Position balance for all accounts is displayed at the bottom right of the screen. The balance is shown in your selected reference currency which is set through the Actions menu. To select a different date range to display, go to the Actions > Choose Balance Date menu option. NOTE: A warning will be displayed when the balance of an account or accounts is unable to be retrieved or is not available. Net Position Control Bar NAME Group Actions Select to group accounts by: > Company > Country > Currency > Type (Account Type) Select to perform the following actions: > Request Net Position View Report - download the Net Position View Report by entering your criteria into the pop-up window. See the Net Position View Report section for further details. > Choose Balance Date - display the corresponding balances for that date. Choose from Today, Yesterday or a Specific Date. If a previous date is selected, the Total Amount column changes to Closing Total Amount. > Set Reference Currency - choose a reference currency from the drop-down list to convert the information displayed in the Exchange Rate and Equivalent Balance columns, as well as the Net Position total (displayed at the bottom right of your screen). Note that the exchange rate used to convert balances is indicative only. > Remember Settings - save the grouping and reference currency as your default settings. The saved settings 6

7 NAME will be applied when you next log on. Export Refresh Search Select to export the records on screen in a CSV format. Select to refresh the account information on your screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Company > Country > Currency > Type Net Position Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Company Country Type Number Exchange Rate Currency Total Amount Equivalent Balance The registered company name of the account. The country where the account is domiciled. Account Type, i.e. Nostro, Operating Accounts or Deposits. The number of accounts with a balance available, against the number of accounts you are entitled to access, for the relevant line item. E.g. If you can access 10 Operating Accounts but only 8 have a balance available, this would display as 8(10). The indicative rate used to consolidate your account balances into your preferred currency. Currency code of the account. The latest available ledger balance grouped by company, country, currency and type. NOTE: If a previous date has been selected from Choose Balance Date in the Actions menu, the Total Amount column name will change to Closing Total Amount. The converted total amount based on your selected reference currency. 7

8 OPERATING ACCOUNTS Menu > Reporting > Operating Accounts The Operating Accounts screen provides you with the registered operating account balances that you have permission to view. You can also access transaction details for an account via this screen. Group Actions Refresh Folders Export Search NOTE: If you have enabled the Preview mode, your screen will look different from the above image. Right-click on any account record to View Account Activity, View Balance Summary, Request Account Statement, Request Balance Summary, Request Account Summary or to move the account to a folder that you have created. Select any account to view the Account Activity or Balance History. The Total Available Balance (sum of total available balances) and the Total Ledger Balance (sum of total ledger balances) for all accounts are available at the bottom right hand of the screen. The balances are displayed in your selected reference currency which is set through the Actions menu. Operating Accounts Control Bar NAME Folders Folders allow you to create custom groupings of your accounts. Selecting a folder will display the accounts in the folder and the balances on screen will be updated accordingly. The following options are available: > All Accounts - display all accounts > Net Position View - only visible if you have been redirected from the Net Position screen and will show the accounts under the group selected in the Net Position Screen > Create Account Folders - only visible when no folders have been created. Select to start creating folders. > Your created Account Folders - displays folders that you have created > Manage Folders - create a new account folder, rename or remove existing folders Create a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Enter a folder name in the New Folder text box 4. Click on the Add button 5. Click on the OK button Rename a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Select the folder to rename 8

9 NAME Group Actions Export Refresh Search 4. Enter the new name in the text field 5. Click on the OK button to close the window Remove a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Select the X next to the folder to remove 4. Click on the OK button to close the window Add accounts to a folder: 1. Select the checkbox next to the account in the Operating Accounts list 2. Select Move To from the Actions menu OR right click on the account and select Move To 3. Select the Folder to add the account(s) to Remove accounts from a folder: 1. Select the checkbox next to the account in the Operating Accounts list 2. Select Move To > None (Remove from Folder) OR right click on the account and select Move To > None (Remove from Folder) Select to group accounts by: > Account Type > Bank Name > Company > Country > Currency > Folder Select to perform the following actions: > View Account Activity - select a date option to display results for a selected account in the Account Activity screen > View Balance Summary - select a date option to display results for a selected account in the Balance Summary screen > Request Account Statement - enter your criteria into the Request Account Statement Report pop-up window to generate the report for a selected account. See the Account Statement Report section for further details. > Request Balance Summary - enter your criteria into the Request Balance Summary Report pop-up window to generate the report for a selected account. See the Balance Summary Report section for further details. > Request Account Summary - enter your criteria into the Request Account Summary Report pop-up window to generate the report for a selected account. See the Account Summary Report section for further details. > Choose Balance Date - to display the balances on screen for a particular date, ensure no accounts are selected and choose from Today, Yesterday, Last Business Day or a Specific Date. If the date is not Today, Available Funds data is not available and the following column names will change: Last Updated > Balance Date Available Balance > Closing Available Balance Ledger Balance > Closing Ledger Balance > Move To - move a selected account to one of your previously created folders or None (Remove From Folder). You can also access Manage Folders from here. > Set Reference Currency - select a reference currency from the drop-down list to convert the balances displayed in the Total Available Balance and the Total Ledger Balance found at the bottom right of the screen. Note that the exchange rate used to convert balances is indicative only. > Remember Settings - saves the Folder, Grouping, Reference Currency and Search Item selections as your default settings. The saved settings will be applied when you next log on. Select to export the records on screen in a CSV format. Select to refresh the account information on screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Account Name 9

10 NAME > Account Number > Available Balance > Available Funds > Bank Name > Company > Country > Currency > Ledger Balance > Opening Available Balance > Opening Ledger Balance Operating Accounts Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Company The registered company name for an account. Account Number Registered account number 4. Account Name Registered account name or account short name (nickname) 4. Account Type Last Updated Currency Opening Available Balance Opening Ledger Balance Available Balance Ledger Balance Available Funds Current or Savings account. The most recent date and time the account balances are updated. NOTE: If a previous date is selected from Choose Balance Date in the Actions menu, the Last Updated column name will change to Balance Date. The currency code of the account. The closing available balance of the account from the previous day (without overdraft limit). The closing ledger balance of the account from the previous day including cleared and uncleared funds. The available balance within the current day (without overdraft limit). NOTE: If a previous date is selected from Choose Balance Date in the Actions menu, the Available Balance column name will change to Closing Available Balance. The balance of the account for the current day including cleared and uncleared funds. NOTE: If a previous date is selected from Choose Balance Date in the Actions menu, the Ledger Balance column name will change to Closing Ledger Balance. The current available funds for the account that can be used for funding payments. Includes overdraft limit if applicable. NOTE: If a previous date is selected from Choose Balance Date in the Actions menu, Available Funds data is not available. 4 Users logging into ANZ Transactive Global using only a password (non-token/smartcard/smart USB Key users) will have the Account Number and Account Name masked for accounts domiciled in restricted countries (including Singapore, Hong Kong, China, Philippines, Cambodia, Taiwan, Vietnam and Japan) due to compliance and regulatory requirements. These users are able to view these accounts provided they log in using 2 factor authentication (Tokens/Smartcards/Smart USB Keys). 10

11 COLUMN Exchange Rate Overdraft Limit Country Bank Name The indicative rate used to consolidate account balances into your preferred currency. The overdraft limit for the account. The country in which the account is domiciled. The bank where the account is registered. Operating Accounts Details Menu > Reporting > Operating Accounts > Select Account The Operating Accounts Details screen provides information for the account selected from the Operating Accounts list. The top of the screen displays the account number, currency and name. It also provides the opening, current, ledger and available balances as well as the available funds for the current day. By default, the Account Activity tab is displayed. To view balance summaries or returned items, select the Balance Summary or Returned Items (AUD accounts only) tabs. Previous/Next Back Request a Report Operating Accounts Details Control Bar NAME Back Request a Report Previous and Next Select to return to the Operating Accounts list. NOTE: If in Preview View mode, you will see a Close button. Select to request the following reports: > Account Statement - see the Account Statement Report section for further details > Balance Summary - see the Balance Summary Report section for further details > Account Summary - see the Account Summary Report section for further details > Returned Items Cheque - see the Returned Items Cheque Report section for further details > Returned Items Payment - see the Returned Items Payment Report section for further details > Returned Item Files - see the Returned Item Files Report section for further details Select these buttons to view the details of the account listed before or after the selected account in the Operating Accounts list. 11

12 Account Activity Tab The Account Activity tab provides you with a balance summary and detailed view of the transactions posted to an account. The default account activity view is current day (Today) information. Actions Refresh Date Group Export Search Account Activity Control Bar NAME Date Group Actions Export Refresh Search Select a date or date range to view corresponding transactions. Select to group transactions by: > BAI Code > Post Date > SWIFT Code > Tran Type (Transaction Type) > Value Date Select to perform the following actions: > Request Transaction Details - complete the details in the Request Transaction Details pop-up window to generate a Transaction Details Report for a selected account. For further instructions, you can follow the steps in the Transaction Details Report section. > Remember Settings - remembers the date range selected so the next time you log in or select another account, it will display details for the saved date range. Select to export the records on screen in a CSV format. Select to refresh the account information on screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > BAI Code > Bank Reference > Credits > Customer Reference > Debits > Narrative > Running Balance > SWIFT Code > Tran Type 12

13 Account Activity Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Post Date Value Date Debits Credits Running Balance 5 Narrative Tran Type Swift Code BAI Code Bank Reference Customer Reference Voucher Image SWIFT message The date the transaction is posted to an account. Value date is the payment or collection date. When value date is different from the post date, interest is calculated based on the value date. Debit amount of the transaction. Credit amount of the transaction. Balance in the account after a transaction is posted. Transaction narrative/description. Transaction short description. Swift code of the transaction. BAI code of the transaction. Bank reference of the transaction. Customer reference of the transaction. Indicates if voucher images are available for the transaction, e.g. cheque images. Indicates if an inbound SWIFT message is available for the transaction. Transaction Details You can view transaction details in a pop-up window when you click on an individual transaction in the Account Activity list or from the Transaction Search results list. The fields displayed are dependent on information available for a transaction. The previous and next buttons within the pop-up window allow you to view details for transactions listed before or after the selected transaction in the Account Activity list or the Transaction Search results list. To generate a Transaction Details Report, follow the steps in the Transaction Details Report section. If a transaction has a voucher image attached to it, you can view the image by selecting the View Images link. 5 Running Balance value will only display for certain types of foreign currency accounts. 13

14 Balance Summary Tab The Balance Summary tab provides the daily balance summary for an account. When clicking on any row, you will be directed to the Account Activity tab where transactions for the appropriate date will be displayed. Refresh Date Export Balance Summary Control Bar NAME Date Export Refresh Select a date or date range to view corresponding balances. Select to export the records on screen in a CSV format. Select to refresh the account information on screen. Balance Summary Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. COLUMN Date Opening Available Balance Available Balance Opening Ledger Balance Ledger Balance Total Debits Total Debit Amount Total Credits Total Credit Amount Debit Interest Rate Accrued Debit Interest Credit Interest Rate Accrued Credit Interest Overdraft Limit Balance date of the account. The previous day account closing available balance (without overdraft limit). The available balance within the current day (without overdraft limit). The previous day account ledger closing balance including cleared and uncleared funds. The current day account ledger balance including cleared and uncleared funds. Number of debit transactions in the account for each posting date. Sum of all debits in the account for each posting date. Number of credit transactions in the account for each posting date. Sum of all credits in the account for each posting date. If available, the debit interest rate applied to the account if the account has a debit balance. If available, the debit interest payable by the account. If available, the credit interest rate applied to the account if the account has a credit balance. If available, the credit interest payable to the account. Overdraft limit of the account. 14

15 Returned Items Tab 6 Export Search Date Group Refresh The Returned Items tab displays information for transactions that have been returned from a corresponding bank. This information includes: > Cheques deposited in the account that have not been paid by drawer s bank > Debits or credits that have been initiated electronically which could not be processed by receiving bank The transaction totals for Total Return Credits, Total Return Debits and Total Cheques are displayed at the bottom right corner of the screen. Returned Items Control Bar NAME Date Group Export Refresh Search Select a date or date range to view corresponding returned items. Select to group returned items by: > DE User ID > Date > Return Date > Return Reason > Type Select to export the records on screen in a CSV format. Select to refresh the returned item information on screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched information for: > Account Name > Account Number > Cheque Number > Credits > DE User ID > Debits > Deposit Amount > Reference > Remitter > Return Date > Return Reason > Type 6 Only available on Australian domiciled AUD accounts. 15

16 Returned Items Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Date Reference Deposit Amount Debits Return Date Credit Type Account Name Account Number Cheque Number Remitter DE User ID Return Reason Date that the item was initially submitted/lodged. Reference as initially submitted. Total amount of the original deposit. Returned debit amount. Date item was returned by Drawer s financial institution. Returned credit amount. Type of transaction, e.g. Return Credit, Return Debit or Cheque. Client account name. Client account number. Cheque serial number. Name of remitter as initially submitted. Direct Entry User Identification number under which returned item was lodged. Reason for the returned item. 16

17 TRANSACTION SEARCH Menu > Reporting > Transaction Search The Transaction Search screen allows you to perform advanced searches for account transactions using a combination of different criteria. You can also save frequently used search criteria for future use. Group Actions Save Search Saved Searches Hide/Show Search Criteria Export Transaction Search Control Bar NAME Saved Searches Group Actions Hide/Show Search Criteria Save Search Export Select to view and manage previously saved searches. The following options are available: > Select A Search - clear the screen of any saved searches that are currently displayed > Name of Saved Search - load and display your saved search criteria > Manage Saved Searches - view, rename or remove your saved searches Select to group accounts by: > Account Number > Company > Credits/Debits > Currency > Post Date Select to perform the following actions: > Request Transaction Details - complete the details in the Request Transaction Details popup window to generate a Transaction Details Report. For further instructions, follow the steps in the Transaction Details Report section. > Remember Settings - saves the Grouping and Search Item selections as your default settings. The saved settings will be applied when you next log on. > Select to hide the search criteria. Once selected or when search results are displayed, this option will change to Show Search Criteria. > To show the search criteria options again, click on Show Search Criteria After each search you have the option to save the defined search criteria for future use by clicking the Save Search button. Enter a name for your search criteria in the field provided and click Save. Saved searches will appear in the Saved Search menu. Select to export search results in a CSV format. 17

18 Transaction Search Fields Searches on fields that are left blank, will return all available data for that field. When the search results are displayed, click on any transaction to view the Transaction Details or right-click on any row to request a Transaction Details Report. NOTE: To complete any type of search, an Account or Post Date must be specified. FIELD Accounts Amount Narrative Post Date Value Date Customer Reference Bank Reference Add an account to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more accounts to add to the search > Not Equal To - enter one or more accounts to exclude from the search To add accounts, use one of the following methods: 1. Click the Search Accounts button to display the Add Accounts pop-up window. Select the accounts to include in the search criteria and click on the Add button. 2. Add accounts directly into the Accounts field by placing the mouse cursor in the field and typing any part of account name, BSB or number Add an amount or amount range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter an amount to add to the search > Not Equal To - enter an amount to exclude from the search > Greater Than - search for an amount that is greater than this amount > Less Than - search for an amount that is less than this amount > Between - search for an amount between these two amounts Add a narrative to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Like - enter any part of the narrative. The search will return results that contain the search string entered. > Equal To - enter a narrative to add to the search > Not Equal To - enter a narrative to exclude from the search Add a post date or post date range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Specific Date - choose an exact post date from a calendar to add to the search > Date Range - search for a post date that is between the "From" and "To" entered into the search fields > Rolling Dates - choose from Yesterday, Week to Yesterday, Previous Week, Month to Yesterday and Previous Month Leave this field blank to search all available dates within the last 15 months. Add a value date or value date range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Specific Date - choose an exact value date from a calendar to add to the search > Date Range - search for a value date that is between the "From" and "To" entered into the search fields > Rolling Dates - choose from Yesterday, Week to Yesterday, Previous Week, Month to Yesterday and Previous Month Add a customer reference to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Like - enter any part of the customer reference. The search will return results that contain the search string entered. > Equal To - enter a customer reference to add to the search > Not Equal To - enter a customer reference to exclude from the search Add a bank reference to your search criteria. Clicking on the search filter will enable you to choose from the following options: 18

19 FIELD Transaction Type BAI Code Swift Code Credits/Debits Reset and Search Buttons > Like - enter any part of the bank reference. The search will return results that contain the search string entered. > Equal To - enter a bank reference to add to the search > Not Equal To - enter a bank reference to exclude from the search Add a transaction type to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more transaction types to add to the search > Not Equal To - enter one or more transaction types to exclude from the search To add transaction types, use one of the following methods: 1. Click the Search Transaction Types button to display the Add Transaction Types pop-up window. Select the transaction types to include in the search criteria and click on the Add button. 2. Add transaction types directly into the Transaction Types field by placing the mouse cursor in the Transaction Types field and typing any part of the transaction type Add a BAI code to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more BAI codes to add to the search > Not Equal To - enter one or more BAI codes to exclude from the search To add BAI Codes, use one of the following methods: 1. Click the Search BAI Codes button to display the Add BAI Codes pop-up window. Select the BAI Codes to include in the search criteria and click on the Add button. 2. Add BAI Codes directly into the BAI Code field by placing the mouse cursor in the BAI Code field and typing any part of the BAI Code. Add a swift code to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more swift codes to add to the search > Not Equal To - enter one or more swift codes to exclude from the search To add swift codes, use one of the following methods: 1. Click the Search Swift Codes button to display the Add Swift Codes pop-up window. Select the Swift Codes to include in the search criteria and click on the Add button. 2. Add swift codes directly into the Swift Codes field by placing the mouse cursor in the Swift Codes field and typing any part of the swift code. Search for Credit or Debit transactions, or Both. > Click on the Reset button to clear the search criteria and results > Click on the Search button to run your search and return any matching results. When a search is run, the search criteria options will not be displayed. To view these, click on the Show Search Criteria button on the control bar. > To save a search, click on Save Search in the control bar 19

20 Transaction Search Result Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Post Date Value Date Customer Reference Swift Code BAI Code Transaction Type Narrative Company Account Number Account Name Currency Debit Amount Credit Amount The date the transaction is posted to an account. The payment or collection date. When the value date is different from the Post Date, interest is calculated based on the value date. Customer reference of the transaction. Swift code of the transaction. BAI code of the transaction. Transaction short description. Transaction narrative. Legal Entity that owns the account and to which the transaction belongs. The account number 7 to which the transaction is posted. The account name 7 to which the transaction is posted. Currency code of the transaction. Debit transaction amount. Credit transaction amount. 7 Users logging into ANZ Transactive Global using only a password (non-tokens/smartcards/smart USB Keys users) will have the Account Number and Account Name masked for accounts domiciled in restricted countries (including Singapore, Hong Kong, China, Philippines, Cambodia, Taiwan, Vietnam and Japan) due to compliance and regulatory requirements. Such users are able to view these accounts provided they log in using 2 factor authentication (Tokens/Smartcards/Smart USB Keys). 20

21 NOSTRO ACCOUNTS Menu > Reporting > Nostro Accounts The Nostro Accounts screen provides you with details of your Nostro accounts. Group Actions Refresh Folders Export Search NOTE: If you have enabled Preview mode, your screen will look different to the above image. Right-click on any account to View Account Activity, View Balance Summary, View Real Time Payments, View Liquidity Report, Request Account Statement, Request Balance Summary, Request Account Summary or to move the account to a folder. You can view the Total Opening Balance and the Total Current Balance for all accounts at the bottom right of the screen. Nostro Accounts Control Bar NAME Folders Folders allow you to create custom groupings of your accounts. Selecting a folder will display the accounts in the folder and the balances on screen will be updated accordingly. The following options are available: > All Accounts - display all accounts > Net Position View - only visible if you have been redirected from the Net Position screen and will show the accounts under the group selected in the Net Position Screen > Your created Account Folder - displays accounts folders that you have created > Create Account Folders - only visible when no folders have been created. Select to start creating folders. > Manage Folders - create a new account folder, rename or remove existing folders Create a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Enter a folder name in the New Folder text box 4. Click on the Add button 5. Click on the OK button to close the window Rename a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Select the folder to rename 4. Enter the new name in the text field 5. Click on the OK button to close the window Remove a folder: 1. Click on the Folders menu 21

22 NAME Group Actions Export Refresh Search 2. Select Manage Folders 3. Select the X next to the folder to remove 4. Click on the OK button to close the window Add accounts to a folder: 1. Select the checkbox next to the account in the Nostro Accounts list 2. Select Move To from the Actions menu OR right click on the account and select Move To 3. Select the Folder to add the account(s) to Remove accounts from a folder: 1. Select the checkbox next to the account in the Nostro Accounts list 2. Select Move To > None (Remove from Folder) OR right click on the account and select Move To > None (Remove from Folder) Select to group accounts by: > Company > Country > Currency > Folder Select to perform the following actions: > View Account Activity - select a date option to display results for a selected account in the Account Activity screen > View Balance Summary - select a date option to display results for a selected account in the Balance Summary screen > View Real Time Payments - displays results for a selected account in the Real Time Payments screen > View Liquidity Report - select a date option to display Prior Day SWIFT payment results in the Liquidity Report screen for a selected account > Request Account Statement - enter your criteria into the Request Account Statement Report pop-up window to generate the report for a selected account. See the Account Statement Report section for further details. > Request Balance Summary - enter your criteria into the Request Balance Summary Report pop-up window to generate the report for a selected account. See the Balance Summary Report section for further details. > Request Account Summary - enter your criteria into the Request Account Summary Report pop-up window to generate the report for a selected account. See the Account Summary Report section for further details. > Choose Balance Date - to display the balances on screen for a particular date, ensure no accounts are selected and choose from Today, Yesterday, Last Business Day or a Specific Date. If a previous date is selected, the Current Balance column name will change to Closing Balance. > Move To - move a selected account to one of your previously created folders or None (Remove From Folder). You can also access Manage Folders from here. > Set Reference Currency - choose a reference currency from the drop-down list to convert the balances displayed in the Total Opening Balance and Total Current Balance at the bottom right of your screen. Note that the exchange rate used to convert balances is indicative only. > Remember Settings - save your folder, grouping, reference currency and search item configuration settings. The saved settings will be applied when you next log on. Select to export the records on screen in a CSV format. Select to refresh the account information on screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Account Name > Account Number > Company > Country > Currency > Current Balance > Opening Balance 22

23 Nostro Accounts Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available if in Preview View mode. COLUMN Post Date Value Date Account Number Account Name Last Transaction Time Current Balance Balance Date & Time Currency Opening Balance Type Country Indicative Exchange Rate Company The date the transaction is posted to an account. The payment or collection date. When the value date is different from the Post Date, interest is calculated based on the value date. Registered account number. Registered account name. Date and time of last transaction for the account. Current balance available for the account. NOTE: If a previous date is selected from Choose Balance Date in the Actions menu, the Current Balance column name will change to Closing Balance. Current Balance date and time. Currency code of the account. Start of day balance of the account for the balance date. Type of Account, i.e. Nostro. Name of the country in which the account is domiciled. The indicative conversion rate between the user Set Reference Currency and the account currency. Company name to which the account belongs. 23

24 Nostro Accounts Details Menu > Reporting > Nostro Account > select account The Nostro Accounts Details screen provides information for the account selected from the Nostro Accounts list. Previous/Next Back Request a Report The top of the screen displays the account number, currency and name. It also shows the following information for the date selected: FIELD Opening Balance Current Balance Total Debits Total Credits Maximum Intra Day Liquidity Amount Maximum Intra Day Liquidity Date & Time Start of day balance of the account. If a date range has been selected, this will be the opening balance of the date range. Current balance of the account. If a date range has been selected, this will be the closing balance on the last day of the date range. Number of debits Number of credits The highest daily overdraft position Date and time in reference to when amount was generated The Nostro Accounts Details screen consists of four tabs Account Activity, Balance Summary, Real Time Payments and Liquidity Report. Nostro Accounts Details Control Bar NAME Back Button Request a Report Previous and Next Buttons Click to return to the Nostro Accounts list. NOTE: If in Preview View mode, you will see a Close button. Click to request the following reports: > Account Statement - see the Account Statement Report section for further details > Balance Summary - see the Balance Summary Report section for further details > Account Summary - see the Account Summary Report section for further details Click these buttons to view the details of the account listed before or after the selected account in the Nostro Accounts list. 24

25 Account Activity Tab The Account Activity tab provides you with a detailed view of your Nostro account transactions. Click on any transaction to view the Transaction Details. Export Search Date Group Actions Refresh NOTE: When the date selected is Today, SWIFT messages relating to transactions will not be available. To view the SWIFT messages, go to the Real Time Payments tab. Account Activity Control Bar NAME Date Group Actions Export Refresh Search Select a date or date range to view corresponding transactions. Select to group accounts by: > Post Date > Value Date Select to perform the following actions: > Request Transaction Details - complete the details in the Request Transaction Details pop-up window to generate a Transaction Details Report for the selected transaction. For further instructions, follow the steps in the Transaction Details Report section. > Create Enquiry - enter your criteria into the pop-up window to create a new enquiry for the selected transaction. Most details will be pre-populated. See the Create New Enquiry section for more details. > View Enquiries - allows you to track the status of an existing enquiry for the selected transaction. > Remember Settings - remembers the date range selected so the next time you log in or select another account, it will display details for the saved date range. Select to export the records on screen in a CSV format. Select to refresh the account information on your screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Credits > Debits > Narrative > Post Date > Reference > Running Balance (only available when Date is Today) > Time Processed (only available when Date is Today) > SWIFT MT (not available when Date is Today) > Transaction Type (not available when Date is Today) > Value Date 25

26 Account Activity Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available if in Preview View mode. COLUMN Value Date Post Date Debits Credits Reference Narrative Running Balance Time Processed SWIFT MT Transaction Type Voucher Image Payment or collection date for the transaction. The date the transaction is debited/credited. Debit amount for the transaction. Credit amount for the transaction. Transaction Reference. Transaction narrative. Balance on the account after this transaction (only available when Date is Today). Time that the transaction was processed (only available when Date is Today). Type of swift message, e.g. MT 202. Clicking on this will display transaction details and details of the underlying SWIFT message if available (not available when Date is Today). Transaction Type, i.e. MSC (not available when Date is Today). Indicates if voucher images are available for the transaction. To display the voucher, select the transaction to open the Transaction Details window and click on the Voucher Images hyperlink. Transaction Details Transaction Details will be displayed in a pop-up window when you click on a transaction listed in the Account Activity list or from the Nostro Accounts Search results list. The fields displayed are dependent on information available for a transaction. The previous and next buttons within the pop-up window allow you to view details for transactions listed before or after the selected transaction in the Account Activity list or the Nostro Accounts Search results list. From here you can Request a Transaction Details Report for transactions that are not the current date or Create an Enquiry. 26

27 Balance Summary Tab The Balance Summary tab lists the daily balance summary for an account. Date Export Refresh Balance Summary Control Bar NAME Date Export Refresh Click to select a date or date range to view corresponding balances. Click to export the records on screen in a CSV format. Click to refresh the account information on screen. Balance Summary Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available if in Preview View mode. COLUMN Date Statement Balance Adjusted Balance Total Debits Total Credits Total Debit Amount Total Credit Amount Maximum Intra Day Liquidity Maximum Intra Day Time Account balance date. Account balance as of <Date>. The balance adjusted to reflect the debits and credits moving in and out of the account. Takes into account transactions that have been back value dated or forward value dated. Number of debits in the account on a date. Number of credits in the account on a date. Sum of all debits in the account on a date. Sum of all credits in the account on a date. The highest daily overdraft position. The date and time an amount was generated. 27

28 Real Time Payments Tab The Real Time Payments tab lists the current day real time SWIFT payments made to the selected account. By clicking on a transaction you can see details of the underlying SWIFT message. Date Export Refresh Search Real Time Payments Control Bar NAME Date Export Refresh Search Displays Today as default. No other date range is available. Select to export the records on screen in a CSV format. Select to refresh the account information on your screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Credit Amount > Debit Amount > Reference > SWIFT MT > Time Processed Real Time Payments Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available if in Preview View mode. COLUMN Time Processed Reference Time the payment was processed. Transaction reference. SWIFT MT Type of swift message, e.g. MT 202. Debit Amount Credit Amount Amount debited. Amount credited. NOTE: The "Time Processed" in the Account Activity screen may differ from "Time Processed" in Real Time Payments screen because information may be sourced from different bank systems. If there is a difference, the Account Activity" time should be taken as the official time processed. The Total Debits and Total Credits in the header represent the total number of debits and credits on the account today. 28

29 Liquidity Report Tab The Liquidity Report tab displays prior day transactions made into the account detailing the time stamp and running balance. NOTE: The data retention period for the system is 70 days. Date Export Refresh Search Liquidity Report Tab Control Bar NAME Date Export Refresh Search Select to select a date or date range. Select to export the records on screen in a CSV format. Select to refresh the account information on your screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Credit Amount > Debit Amount > Running Balance > Time Processed > Transaction Detail/Reference Liquidity Report Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available if in Preview View mode. COLUMN Transaction Detail/Reference Time Processed Debit Amount Credit Amount Running Balance Transaction Reference The time the transaction was processed Debit transaction amount Credit transaction amount The balance in the account after a particular transaction 29

30 NOSTRO ACCOUNTS SEARCH Menu > Reporting > Nostro Accounts Search This screen allows you to perform a search for Nostro account transactions using a combination of different criteria. Actions Save Search Saved Searches Group Show/Hide Search Criteria Export Nostro Accounts Search Control Bar NAME Saved Searches Group Actions Hide/Show Search Criteria Save Search Export Select to view and manage previously saved searches. The following options are available: > Select A Search - clear the screen of any saved searches that are currently displayed > Name of Saved Search - load and display your saved search criteria > Manage Saved Searches - run, edit, rename or remove any of your saved searches Select to group accounts by: > Account Number > Debit Amount/Credit Amount > SWIFT MT > Transaction Type > Value Date Select to perform the following actions: > Request Transaction Details - complete the details in the Request Transaction Details pop-up window to generate a Transaction Details Report for the selected transaction. For further instructions, follow the steps in the Transaction Details Report section. > Create Enquiry - enter your criteria into the pop-up window to create a new enquiry for the selected transaction. Most details will be prepopulated. > View Enquiries - allows you to track the status of an existing enquiry for the selected transaction > Remember Settings - save your configuration settings. The saved settings will be applied when you next log on. > Select to hide the search criteria. Once selected or when search results are displayed, this option will change to Show Search Criteria. > To show the search criteria options again, click on Show Search Criteria After each search you are able to save it for future use by clicking the Save Search button. Enter a name for your search in the field provided and click Save. Saved searches will appear in the Saved Search menu. Select to export the records on screen in a CSV format. 30

31 Search Fields To complete any type of search an Account or Post Date must be specified. Searches on fields that are left blank, will return all available data for that field. When the search results are displayed, click on any row to view the Transaction Details or right-click on any row to Request Transaction Details, Create Enquiry or View the existing enquiry of the Transaction. NOTE: To complete any type of search, an Account or Post Date must be specified. FIELD Accounts Value Date Post Date Transaction Amount Reference Narrative Add an account to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more accounts to add to the search > Not Equal To - enter one or more accounts to exclude the search To add accounts, use one of the following methods: 1. Click the Search Accounts button to display the Add Accounts pop-up window. Select the accounts to include in the search criteria and click on the Add button. 2. Add accounts directly into the Accounts field by placing the cursor in the Accounts field and typing any part of the account name, BSB or number. Add a value date or value date range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Specific Date - choose an exact value date from a calendar to add to the search > Date Range - search for a value date that is between the "From" and "To" entered into the search fields > Rolling Dates - choose from Yesterday, Week to Yesterday, Previous Week, Month to Yesterday and Previous Month Add a post date or post date range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Specific Date - choose an exact post date from a calendar to add to the search > Date Range - search for a post date that is between the "From" and "To" entered into the search fields > Rolling Dates - choose from Yesterday, Week to Yesterday, Previous Week, Month to Yesterday and Previous Month. Add a transaction amount or transaction amount range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter an amount to add to the search > Not Equal To - enter an amount to exclude from the search > Greater Than - search for an amount that is greater than this amount > Less Than - search for an amount that is less than this amount > Between - search for an amount between these two amounts Add a reference to your search criteria. Clicking on the search filter will enable you to choose from one of the following options: > Like - enter any part of the reference. The search will return results that contain the search string entered. > Equal To - enter a reference to add to the search > Not Equal To - enter a reference to exclude from the search Add a narrative to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Like - enter any part of the narrative. The search will return results that contain the search string entered. > Equal To - enter a narrative to add to the search > Not Equal To - enter a narrative to exclude from the search 31

32 FIELD Transaction Type SWIFT MT Credits/Debits Reset and Search Buttons Add a transaction type to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more transaction types to add to the search > Not Equal To - enter one or more transaction types to exclude from the search. To add transaction types, use one of the following methods: 1. Click the Search Transaction Types button to display the Add Transaction Types pop-up window. Select the transaction types to include in the search criteria and click on the Add button. 2. Add transaction types directly into the Transaction Types field by placing the mouse cursor in the Transaction Types field and typing any part of the transaction type Add a Swift MT to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more Swift MT s to add to the search > Not Equal To - enter one or more Swift MT s to exclude from the search To add swift MT s, use one of the following methods: 1. Click on the Search SWIFT MT s button to display the Add Swift MT s pop-up window. Select the Swift MT s to include in the search criteria and click on the Add button. 2. Add Swift MT s directly into the Swift MT field by placing the mouse cursor in the Swift MT field and typing any part of the Swift MT. Search for Credit or Debit transactions, or Both. > Click on the Reset button to clear the search criteria and results > Click on the Search button to run your search and return any matching results. When a search is run, the search criteria options will not be displayed. To view these, click on the Show Search Criteria button on the control bar. > To save a search, click on the Save Search button in the control bar Nostro Accounts Search Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available if in Preview View mode. COLUMN Account Number Value Date Post Date Reference Narrative Registered account number. Value Date for the transaction. Post Date for the transaction. Transaction Reference. Transaction narrative. Transaction Type Transaction Type, e.g SWIFT MT Debits Credits Currency Type of swift message, e.g. MT 202. Clicking on this will display transaction details and details of the underlying SWIFT message if available (not available when Date is Today). Debit amount for the transaction. Credit amount for the transaction. Currency code of the transaction. 32

33 DEPOSITS Menu > Reporting > Deposits The Deposits screen provides you with a comprehensive view of your term deposits. Note that term deposit reporting is only available for Asia domiciled term deposits in specific Asian markets. Group Actions Refresh Search Folders Export Click on any Deposits record to access the Deposit Details screen. Right-click on any deposit to View Deposit Details, View Deposits History, Request Deposit Summary or to move the deposit to a folder that you have created. The Total Principle and Total At Maturity are applicable for outstanding deposits and are available at the bottom right hand of the screen. The balances are displayed in your selected reference currency which is set through the Actions menu. Deposits Control Bar NAME Folders Folders allow you to create custom groupings of your deposits. Selecting a folder will display the deposits in the folder and the balances on screen will be updated accordingly. The following options are available: > All - display all deposits > Net Position View - only visible is you have been redirected from the Net Position screen and will show the deposits under the group selected in the Net Position Screen > Outstanding - display all outstanding deposits > Rolled Over - display all rolled over deposits > Matured - display all matured deposits > Your created deposits Folder - display deposit folders that you have created > Create Account Folders - only visible when no folders have been created. Select to start creating folders. > Manage Folders - create a new deposit folder, rename or remove existing folders Create a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Enter a folder name in the New Folder text box 4. Click on the Add button 5. Click on the OK button to close the window 33

34 NAME Group Actions Export Refresh Search Rename a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Select the folder to rename 4. Enter the new name in the text field 5. Click on the OK button to close the window Remove a folder: 1. Click on the Folders menu 2. Select Manage Folders 3. Select the X next to the folder to remove 4. Click on the OK button to close the window Add deposits to a folder: 1. Select the checkbox next to the deposit in the Deposits list 2. Select Move To from the Actions menu OR right click on the deposit and select Move To 3. Select the Folder to add the deposit(s) to Remove deposits from a folder: 1. Select the checkbox next to the deposit in the Deposits list 2. Select Move To > None (Remove from Folder) OR right click on the deposit and select Move To > None (Remove from Folder) Select to group deposits by: > Bank > Company > Country > Currency > Deposit Name > Folder > Status Select to perform the following actions: > View Deposit Details - select to view the deposit details for a selected deposit > View Deposits History - select a date option to display results for a selected deposit in the Balance Summary screen > Request Deposit Summary - enter your criteria into the Request Deposit Summary Report pop-up window for generating the report for a selected deposit. For further instructions, see the Deposit Summary Report section. > Move To - move a selected deposit to one of your previously created folders or None (Remove From Folder). You can also access Manage Folders from here. > Set Reference Currency - choose a reference currency from the drop-down list to convert the information displayed in the Exchange Rate column, as well as the totals displayed at the bottom right corner of your screen. Note that the exchange rate used to convert balances is indicative only. NOTE: Totals are only shown for Outstanding deposits. > Remember Settings - saves the Folder, Grouping, Reference Currency and Search Item selections as your default settings. The saved settings will be applied when you next log on. Select to export the records on screen in a CSV format. Select to refresh the deposit information on your screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Balance Date > Bank > Company > Country > Currency 34

35 NAME > Deposit Date > Deposit Name > Deposit Number > Maturity Amount > Maturity Date > Principal Amount > Status Deposits Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Deposit Name Deposit Number Currency Balance Date Deposit Date Principal Amount Interest Rate Maturity Date Maturity Amount Exchange Rate Status Company Country Bank Registered deposit name. Deposit number. Currency code of the term deposit. The last updated date for the deposit. The date on which the deposit was made. The initial sum used to open the deposit. The interest rate at which the deposit is held. The date the deposit is due to mature. Total amount yielded by the deposit at the end of the term. The indicative rate of the account currency to your preferred currency as set under Set Reference Currency. The status of the deposit - Outstanding, Rolled Over or Matured. The company the deposit is registered to. The country in which the deposit is domiciled. The name of the bank holding the term deposit. 35

36 Deposit Details Menu > Reporting > Deposits > select Deposit The Deposit Details screen provides you with a detailed summary and history of a deposit. The Deposit Details screen contains Deposit Details and Deposit History tabs. Request Deposit Summary Previous/Next Back NOTE: If you have enabled Preview View mode, your screen will look different to the above image. Deposit Details Control Bar NAME Back Button Request Deposit Summary Previous and Next Buttons Select to return to the Deposits list. NOTE: If in Preview View mode, you will see a Close button. Select to open the Request Deposit Summary Report in a pop-up window. Select these buttons to view the details of the deposits listed before or after the selected deposit in the Deposits list. Deposit Details Tab This gives you a detailed view of a deposit. The fields that are visible are based on the country your account is domiciled in. FIELD Interest Rate Interest at Maturity Interest Payout Account Interest rate at which the deposit is held. Interest amount yielded at the end of the term. Account to which the interest is paid out. 36

37 FIELD Interest Payout Frequency Interest Method of Calculation Withholding Tax Applicable Last Withholding Tax Maturity Details Frequency at which the interest from the deposit is paid. Interest calculation method, either 360 or 365 days. Yes (Y) or No (N). Latest withholding tax amount deducted. Instructions to bank on maturity of the deposit. Deposit History Tab This gives you the history of your deposit. Date Export Deposit History Control Bar NAME Date Export Specify the period for which you would like to view deposit history. The options are: > Today > Yesterday > Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week) > Previous Week (Mon-Sun of previous week) > Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2) > Previous Month > Specific Date > Date Range Click to export the records on screen in a CSV format. Deposit History Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Date Balance Interest Paid to Date Withholding Tax Date of the deposit. Principal balance of the deposit on a date. Interest paid for the deposit. Withholding Tax deducted. 37

38 DEPOSITS SEARCH Menu > Reporting > Deposits Search The Deposits Search screen allows you to perform advanced searches for deposits using a combination of different criteria. You can also save frequently used search criteria for future use. NOTE: Term deposit reporting is only available for Asia domiciled term deposits in specific Asian markets. Group Actions Save Search Export Saved Searches Hide/Show Search Criteria Deposits Search Control Bar NAME Saved Searches Group Actions Hide/Show Search Criteria Save Search Export Select to view and manage previously saved searches. The following options are available: > Select A Search - clear the screen of any saved searches that are currently displayed > Name of Saved Search - load and display your saved search criteria > Manage Saved Searches - run, rename or remove any of your saved searches Select to group deposits by: > Company > Currency > Deposit Date > Maturity Date > Status Select to perform the following actions: > Request Deposit Summary - enter your criteria into the Request Deposit Summary Report popup window to generate the report for a selected deposit. For further instructions, follow the steps in the Deposit Summary Report section. > Remember Settings - saves the Grouping and Search Item selections as your default settings. The saved settings will be applied when you next log on. > Select to hide the search criteria. Once selected or when search results are displayed, this option will change to Show Search Criteria. > To show the search criteria options again, click on Show Search Criteria After each search you have the option to save the defined search criteria for future use by clicking the Save Search button. Enter a name for your search in the field provided and click Save. Saved searches will appear in the Saved Searches menu. Select to export the records on screen in a CSV format. 38

39 Deposits Search Fields To run a deposits search, enter your search criteria into the search fields and then click on the Search button. The search results will be displayed. You can right-click on any row to request a Deposit Summary Report. NOTES: > To complete any type of search, a Deposit Number or Deposit Date must be specified > Searches on fields that are left blank will return all available data for that field FIELD Deposit Number Deposit Date Principal Amount Currency Maturity Date Maturity Amount Add a deposit number to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter one or more deposit numbers to add to the search > Not Equal To - enter one or more deposit numbers to exclude from the search Search by deposit number. To add a deposit, use one of the following methods: 1. Click the Search Deposit Number button to display the Add Deposits pop-up window. Select the deposits to include in the search criteria and click on the Add button. 2. Add deposits directly into the Deposit Number field by placing the mouse cursor in the Deposit Number field and typing any part of the deposit number. Add a deposit date or deposit date range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Specific Date - choose an exact deposit date from a calendar to add to the search > Date Range - search for a deposit date that is between the "From" and "To" entered into the search fields > Rolling Dates - choose from Yesterday, Week to Yesterday, Previous Week, Month to Yesterday and Previous Month Add a principal amount or principal amount range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter an amount to add to the search > Not Equal To - enter an amount to exclude from the search > Greater Than - search for an amount that is greater than this amount > Less Than - search for an amount that is less than this amount > Between - search for an amount between these two amounts Add a currency to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter a currency to add to the search > Not Equal To - enter a currency to exclude from the search > In - search for multiple currencies. If you add more than one currency to this field, this option will automatically be set. Add a maturity date or maturity date range to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Specific Date - choose an exact maturity date from a calendar to add to the search > Date Range - search for a maturity date that is between the "From" and "To" entered into the search fields > Rolling Dates - choose from Yesterday, Week to Yesterday, Previous Week, Month to Yesterday and Previous Month Add a maturity amount to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Equal To - enter an amount to add to the search > Not Equal To - enter an amount to exclude from the search > Greater Than - search for an amount that is greater than this amount > Less Than - search for an amount that is less than this amount > Between - search for an amount between these two amounts 39

40 FIELD Status Reset and Search Buttons Add a deposit status to your search criteria. Clicking on the search filter will enable you to choose from the following options: > Outstanding > Rolled Over > Matured > Click on the Reset button to clear the search criteria and results > Click on the Search button to run your search and return any matching results. When a search is run, the search criteria options will not be displayed. To view these, click on the Show Search Criteria button on the control bar. > To save a search, click on the Save Search button in the control bar Deposits Search Result Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Deposit Number Deposit Date Maturity Date Principal Amount Maturity Amount Currency Company Status Interest Rate Bank Term deposit number. The date on which the deposit was made. The date on which the deposit is due to mature. The starting balance of the deposit. Total balance yielded by the deposit at the end of the term. Currency code of the deposit. Company to which the deposit belongs. Deposit status: Outstanding, Rolled Over or Matured. Interest rate at which the deposit is held. Name of the bank holding the deposit. 40

41 REPORT PROFILES Menu > Reporting > Report Profiles The Report Profiles screen allows you to setup, manage and share with other users different types of reports to suit your needs. Reports can be run on an ad-hoc basis and saved for future use. Group Actions New Report Profile Search Folders NOTE: If you have enabled Preview View mode, your screen will look different to the above image. Click on a report profile from the list to view the details and Edit, Delete or Run the Profile Report. Alternatively you can right-click on a report profile in the list to Run, View, Edit or Delete a Report Profile. There are four default reports that are available: 1. Daily Account Statement Report (shows data for yesterday) 2. Monthly Account Statement Report (shows data for last month) 3. Daily Account Summary Report (shows data for yesterday) 4. Monthly Balance Summary Report (shows data for last month) 41

42 Report Profiles Control Bar NAME Folders Group Actions New Report Profile Search Folders allow you to create custom groupings of your report profiles. Click to switch between your own Report Profiles and those that have been shared within your organisation. The options are: > My Report Profile - select to view previously created and saved report profiles > Shared Report Profile - select to view any shared report profiles Select to group reports by: > Report Type > Shared By Select to perform the following action: > Run - run the selected Report Profile. The report will be available at the bottom of your screen, in the Download Centre or in Reporting > Download Reports. > View - view the details of the selected Report Profile (not available if in Preview View mode) > Edit - edit the details of the selected Report Profile > Delete - delete the selected Report Profile > Remember Settings - save your configuration settings. The saved settings will be applied when you next log on. Select to create a new Report Profile. See Create New Report Profile for more details. NOTE: If in Preview View mode, you will see a New button. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Report Description > Report Name > Report Type Report Profile Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available if in Preview View mode. COLUMN Report Name Report Type Report Description Shared Shared By Name of the report. Type of report, e.g. Account Statement, Balance Summary. Description of the report. Indicates if the report is shared. Indicates the user who shared the report. 42

43 Create New Report Profile To create a new Report Profile, follow the steps below: STEP ACTION 1 Click on the New Report Profile button (or New button if in Preview View mode) in the Report Profiles screen. RESULT: The New Report Profile screen will be displayed. 2 Enter the Report Information: FIELD Report Type* Report Format* Report Language Report Encoding Report Name Share This Report Report Description *Mandatory fields 3 Enter the Report Filters: Select the report type from the following options: > Account Statement Report > Account Summary Report > Balance Summary Report > Deposits Summary Report > Net Position Report > Payment Audit Report > Payment Detail Report > Payment Summary Report > Returned Item Files > Returned Items Cheque Report > Returned Items Payment Report > Transaction Details NOTE: Options available are dependent on the applications you are entitled to access. Choose from CSV, XLSX, PDF, MT940, BAI2, Multicash, Statement Files, NZ Statement Files or TXT. > The Account Summary, Balance Summary, Deposits Summary, Net Position, Returned Items Cheque, Returned Items Payment and Transaction Details Reports are available in CSV, PDF or XLSX > Account Statement Reports are available in all formats except TXT > The Payment Audit Report, Payment Detail Report and Payment Summary Reports are available in CSV or PDF > Returned Item Files are only available in TXT Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese. NOTE: The Payment Audit Report, Payment Detail Report and Payment Summary Reports are available in English and Simplified Chinese only. Only applicable for some report formats. The encoding options are based on your language selection. For English, UTF-8 is available as the default pre-selection. Choose from: > English: UTF-8, US-ASCII > Traditional Chinese: Big5, UTF-8 > Japanese: Shift-JIS, 1byte Kana, UTF-8 > Vietnamese: Windows, UTF-8 > Khmer: UTF-8 > Simplified Chinese: GB2312, UTF-8 Enter a name for the report (up to 20 characters). Select this to share this report with all other users in your organisation. Enter a brief description for the report (up to 100 characters). FILTER REPORT TYPE (applicable to) Account Type Net Position Report Choose to filter by Operating Accounts, Deposits or All. Show Data For All Specify the period for which you would like to 43

44 STEP ACTION NOTE: For payment reports, filter is: Show Data for Value Date Account Statement Header Transaction Code Multilingual Narrative Value Date Required Filter By* Select Currencies Account Statement Report in a XLSX or PDF format. Account Statement Report in a MT940 format Account Statement Report in either a MT940, BAI2 or MultiCash format. Account Statement Report in a BAI2 format. Account Statement Report Account Summary Report Balance Summary Report Returned Items Cheque Report Returned Items Payment Report Account Statement Report Account Summary Report Balance Summary Report Returned Items Cheque Report Returned Items Payment Report view the report. The options are: > Yesterday > Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week) > Previous Week (Mon-Sun of previous week) > Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2) > Previous Month > Last Business Day Choose to show the statement header for: > One Per Day > One Per Date Range Choose to filter by SWIFT Code or BAI Code. Select this checkbox if you wish to enable multilingual narratives (where non-latin characters are allowed. Select the checkbox to include a Value Date. Choose to filter report data by Currency or by Accounts. Available if you select Currency from Filter By. > Click on the Add button to add currency types to your report filter. Select available currencies from the pop-up and click the Add Selected Currencies button. > Remove a currency from the report filter by selecting the currency and clicking the Remove button Select Accounts All Available if you select Accounts from Filter By or if you select a Division for payment reports. > Click on the Add button to add accounts to your report filter. Select accounts from the popup and click the Add Selected Accounts button. > Remove an account from the report filter by selecting an account and clicking the Remove button Status Deposits Summary Report Choose to filter by All, Matured, Outstanding and Rolled Over. Selected Deposits Deposits Summary Report > Click on the Add button to add deposits to your report filter. Select deposits from the popup and click the Add Selected Deposits button. > Remove an deposit from the report filter by selecting a deposit and clicking the Remove button Debit/Credit Transaction Details Report Choose to filter by Credit, Debit or Both. 44

45 STEP ACTION BAI Code Transaction Details Report Enter the BAI Code to add to your report criteria. Tran Type Transaction Details Enter the Tran Types to add to your report criteria. Note that the Tran Type is case sensitive. Select Payments From Payment ID Payment Reference Division* Payment Type Amount Payment Purpose Currency *Mandatory fields 4 Click on the Save button. Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Choose to filter by: > Current Payments: Payments that have not yet been sent for processing > Past Payments: Payments that are in a Completed, Completed with Errors or a Bank Rejected status Enter part or all of a Payment ID to add to your report criteria. Enter a payment reference to add to your report criteria. Add a division to your report criteria. Add Account Transfers, Domestic Payments or International Payments to your report criteria. Enter an amount or amount range to add to your report criteria. Choose to filter by Normal (non-salary) or Salary. Select a payment currency to your report criteria. RESULT: The profile will be created and available from within the Report Profiles screen. Run Report Profile To run a report profile from the Report Profiles screen either: a) Select a report from the list and select Run from the Actions menu b) Right click on a report in the list and select Run c) Click on a report in the list to view the report details and press the Run button at the top of the screen The report will be available at the bottom of your screen, in the Download Centre or in Reporting > Download Reports. 45

46 SCHEDULED REPORTS Menu > Reporting > Scheduled Reports From the Scheduled Reports screen you can setup and manage reports that you would like to run or ed to you at regular intervals. Actions New Report Search Group NOTE: If you have enabled the Preview View mode, your screen will look different to the above image. Click on any report in the list to access the Scheduled Reports details or right-click on any report to edit or delete a report. Scheduled Reports Control Bar NAME Group Actions New Report Search Select to group scheduled reports by: > Frequency > Report Type > Status Select to perform the following actions: > Edit Report Schedule - edit a selected scheduled report > Delete Report Schedule - delete a selected scheduled report > Remember Settings - saves the Grouping and Search Item selections as your default settings. The saved settings will be applied when you next log on. Select to create a new Scheduled Report. See the Create New Scheduled Report section for more details. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Frequency > Report Type > Schedule Name 46

47 Scheduled Reports Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. NOTE: Columns are not available in the Preview View mode. COLUMN Schedule Name Report Type Status Frequency Last Run Date Next Run Date Start Date End Date Name of scheduled report. Type of report, e.g. Account Statement, Balance Summary. Status of the scheduled report, e.g. Active or Inactive. Frequency of the scheduled report. Last date the report was generated. Next date the report will be generated. Date the scheduled report started. Date the scheduled report will end. Create New Scheduled Report To create a new Scheduled Report, follow the steps below: STEP ACTION 1 Click on the New Report button in the Scheduled Reports screen. RESULT: The New Scheduled Report screen will be displayed. 2 Enter the Schedule Information and Report Information: FIELD Schedule Name* Time Zone Schedule Period* Frequency Run On Run Time Report Type* Enter a name for the scheduled report. Select a time zone for the report schedule from the drop-down menu. This will automatically default to the time zone setting of your ANZ Transactive Global login. Change the default in Settings & Preferences. Select the period you would like the scheduled report to run from the calendar. Your start date can be any date from the current date onwards. When editing a scheduled report that began in the past you will need to change the date to a future date. Select the scheduled report frequency by: > Daily > Weekly > Monthly Available if you select Weekly or Monthly in the Frequency field. You can choose your preferred day of the week or day of the month in this field. NOTE: A warning message will be displayed if you select 29, 30 or 31 as your preferred day of the month as no report will be generated for the months that do not have this number of days. Choose what time of day (using Hours and Minutes) from the relevant drop-down menus in this field. If you require a report for today, ensure the Run Time is not in the past. Select the report type from the following options: > Account Statement Report > Account Summary Report > Balance Summary Report > Deposit Summary Report 47

48 STEP ACTION Report Format* Report Language Report Encoding Report Name Report Description Deliver by *Mandatory fields > Net Position View Report > Payment Audit Report > Payment Detail Report > Payment Summary Report > Returned Item Files > Returned Items Cheque Report > Returned Items Payment Report > Transaction Details NOTE: Options available are dependent on your entitled applications. Choose from CSV, XLSX, PDF, MT940, BAI2, Multicash, Statement Files, NZ Statement Files or TXT. > The Account Summary, Balance Summary, Deposits Summary, Net Position, Returned Items Cheque, Returned Items Payment and Transaction Details Reports are available in CSV, PDF or XLSX > Account Statement Reports are available in all formats except TXT > The Payment Audit Report, Payment Detail Report and Payment Summary Reports are available in CSV or PDF > Returned Item Files are only available in TXT Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese. NOTE: The Payment Audit Report, Payment Detail Report and Payment Summary Reports are available in English and Simplified Chinese only. Only applicable for some report formats. The encoding options are based on your language selection. For English, UTF-8 is available as the default pre-selection. Choose from: > English: UTF-8, US-ASCII > Traditional Chinese: Big5, UTF-8 > Japanese: Shift-JIS, 1byte Kana, UTF-8 > Vietnamese: Windows, UTF-8 > Khmer: UTF-8 > Simplified Chinese: GB2312,UTF-8 Enter a name for your report (can be up to 20 characters). NOTE: All spaces will be replaced with a "+" in the file name. Enter a brief description for your report (up to 100 characters). Select this checkbox if you would like the scheduled report to be delivered to you via . NOTES: 1. The address used will be taken from your user profile information. To register or change your address with ANZ, contact the Customer Service Centre if you are a security device user, or your Administrator if you are a password user. 2. To access your report you must have set up a Report Retrieval Code (password) in Manage my preferences 3 Enter the Report Filters: FILTER REPORT TYPE (applicable to) Account Type Net Position Report Choose to filter by Operating Accounts, Deposits or All. Show Data For NOTE: For payment reports, filter is: Show Data for Value All Specify the period for which you would like to view the report. The options are: > Yesterday > Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data 48

49 STEP ACTION Date Account Statement Header Transaction Code Multilingual Narrative Value Date Required Filter By* Select Currencies Account Statement Report in a XLSX or PDF format. Account Statement Report in a MT940 format. Account Statement Report in either a MT940, BAI2 or MultiCash format. Account Statement Report in a BAI2 format. Account Statement Report Account Summary Report Balance Summary Report Returned Items Cheque Report Returned Items Payment Report Account Statement Report Account Summary Report Balance Summary Report Returned Items Cheque Report Returned Items Payment Report 49 will include Mon, Tues of current week) > Previous Week (Mon-Sun of previous week) > Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2) > Previous Month > Last Business Day Choose to show the statement header for: > One Per Day > One Per Date Range Choose to filter by SWIFT Code or BAI Code. Select this checkbox if you wish to enable multilingual narratives (where non-latin characters are allowed. Select the checkbox to include a Value Date. Choose to filter report data by Currency or by Accounts. Available if you select Currency from Filter By. > Click on the Add button to add currency types to your report filter. Select available currencies from the pop-up and click the Add Selected Currencies button. > Remove a currency from the report filter by selecting the currency and clicking the Remove button Select Accounts All Available if you select Accounts from Filter By or if you select a Division for payment reports. > Click on the Add button to add accounts to your report filter. Select accounts from the popup and click the Add Selected Accounts button. > Remove an account from the report filter by selecting an account and clicking the Remove button Status Deposits Summary Report Choose to filter by All, Matured, Outstanding and Rolled Over. Selected Deposits Deposits Summary Report > Click on the Add button to add deposits to your report filter. Select deposits from the popup and click the Add Selected Deposits button. > Remove an deposit from the report filter by selecting a deposit and clicking the Remove button Debit/Credit Transaction Details Report Choose to filter by Credit, Debit or Both. BAI Code Transaction Details Report Enter the BAI Code to add to your report criteria. Tran Type Transaction Details Enter the Tran Types to add to your report criteria. Note that the Tran Type is case sensitive. Select Payments Payment Audit Report Choose to filter by:

50 STEP ACTION From Payment ID Payment Reference Division* Payment Type Amount Payment Purpose Currency *Mandatory fields Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report Payment Audit Report Payment Detail Report Payment Summary Report > Current Payments: Payments that have not yet been sent for processing > Past Payments: Payments that are in a Completed, Completed with Errors or a Bank Rejected status Enter part or all of a Payment ID to add to your report criteria. Enter a payment reference to add to your report criteria. Add a division to your report criteria. Add Account Transfer, Domestic Payment or International Payment to your report criteria. Enter an amount or amount range to add to your report criteria. Choose to filter by Normal (non-salary) or Salary. Select a payment currency to your report criteria. 4 Click on the Save button or the Save and Create Another button. RESULT: The scheduled report will be created and available from within the Scheduled Report screen. 50

51 DOWNLOAD REPORTS Menu > Reporting > Download Reports From the Download Reports screen, view all reports that have been generated on an ad-hoc request or from a report schedule. From the list, you can select one or more reports in the list and right-click to download or delete them. Group Actions Refresh Search Date NOTES: > If you have requested a report that contains a large amount of data, it may not be available straight away. Simply click the Refresh button to update the downloads available. > Reports are held in the system for 45 days Download Reports Control Bar NAME Date Group Actions Refresh Search Select to specify the period for which you would like to view reports. NOTE: you can only select a date or date range within the last 45 days. Select to group reports by: > Report Date > Report Format > Report Status > Report Type > Run Type Select to perform the following actions: > Download Selected Files - initiate the download for the files you have selected > Delete Selected Files - delete the files you have selected > Remember Settings - save the Grouping and Search Item selections as your default settings. The saved settings will be applied when you next log on. Select to refresh the Download Reports view on your screen. Select your search criteria. Enter your search parameter in the field provided and the screen will dynamically display matched results for: > Report Description > Report Format > Report Type 51

52 Download Reports Columns To customise the column order, click on the column you want to move then drag and drop the column to your preferred order. To hide columns, right-click on any column heading and un-check the checkboxes that appear next to the column name in the pop-up. To sort columns click on the column heading. The column will reorder in ascending order. Click again to order in descending order. The application will remember these changes. COLUMN Report Date and Time Report Type Report Name Report Format Report Status File Size Run Type Report Description Date and time when the report was created. Type of report, e.g. Account Statement, Balance Summary. Name of the report. Format of the report, e.g. CSV, XLSX etc. The download status of the report, i.e. Ready for download, Download pending or Not available for download. File size of the report. Type of download: User Requested or Scheduled. Description of the report. 52

53 ENQUIRIES Menu > Reporting > Enquiries This screen allows you to submit and view enquiries for your Nostro accounts. Group Create Enquiry Hide/Show Search Criteria Export Search Saved Searches Save Refresh Enquiries Control Bar NAME Saved Searches Group Create Enquiry Hide/Show Search Criteria Save Search Export Select to view and manage previously saved searches. The following options are available: > Select A Search - clear the screen of any saved searches that are currently displayed > Name of Saved Search - load and display your saved search criteria > Manage Saved Searches - run, edit, rename or remove any of your saved searches Select to group enquiries by: > Account Number > Account Owner > Channel > Closed Date > Created By > Created Date > Currency > Enquiry Status > Enquiry Type > Reopened Date Select to create a new Enquiry. See Create New Enquiry for specific details. > Select to hide the search criteria. Once selected or when search results are displayed, this option will change to Show Search Criteria. > To show the search criteria options again, click on Show Search Criteria. After each search you are able to save it for future use by clicking the Save Search button. Enter a name for your search in the field provided and click Save. Saved searches will appear in the Saved Search menu. Select to export the records on screen in a CSV format. 53