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1 NHS blocked attachments The following file types are blocked on the Relay and NHSmail services File type Description avi Audio Video Interleaved animation file bas BASIC programming files bat DOS batch file chm MS compiled HTML help file cmd OS/2 or Windows NT batch file cnt Helpfile contents com 16-bit DOS executable cpl Windows Control Panel extension crt Security Certificate exe DOS or Windows 16/32 bit executable hlp Windows help files: 16-bit executable hta HTML file inf Windows installer setup file - 16-bit executable ins Internet naming service isp Internet communication settings js JavaScript file. jse JavaScript encoded script lnk Windows shortcut file Mdb Microsoft Access file format mpe MPEG Movie Clip mpeg MPEG Movie Clip mpg MPEG animation mp2 MPEG audio file Copyright 2013, Health and Social Care Information Centre. 1

2 mp3 msc msi msp mst pcd pif reg scr sct shs vbe vbs wsc wsf wsh mp3pro Audio file MS common console doc Windows installer file Windows installer patch Visual test source file Photo CD image` Program Information File Windows registry file Screen saver Windows script component Windows scrap object Visual Basic encoded script Visual Basic script Windows script component Windows script file Windows scripting host settings file Encrypted attachments Encrypted attachments cannot be virus scanned by either the Relay service or NHSmail and as such may contain malicious content or virus infected files. Encrypted attachments are permitted on NHSmail and the Relay service and it is the responsibility of the receiving organisation to ensure they have suitable risk mitigation methods in place against malicious content or virus infected files that could potentially be hidden in the encrypted file. From To Information nhs.net nhs.net Encrypted attachments can be sent. No alert is generated. However NHSmail to NHSmail is a secure route and there is no need for attachments to be encrypted. nhs.net secure domains* Encrypted attachments should not be sent and are typically silently removed. nhs.net nhs.uk Encrypted attachments can be sent. Recipient is alerted. nhs.net Any address other than those above Encrypted attachments can be sent. Recipient is alerted. Copyright 2013, Health and Social Care Information Centre. 2

3 Note: where the recipient is alerted, they will receive the attachment and the following message will be displayed in the body of the The attachment named <NameOfFile>.zip could not be scanned for viruses because it is a password protected file Compressed attachments Compressed attachments sent via NHSmail and Relay are subject to the additional rules below: Rule Decompressed file cannot exceed 100MB Decompressed file cannot contain a single file that exceeds 50MB Compressed attachments cannot contain more than 20 embedded layers Total number of files within a compressed attachment cannot exceed 1000 Information A compressed attachment cannot contain files that exceed a total of 100mb in a decompressed state. A compressed attachment cannot contain single files that exceed 50MB in size. Compressed attachments can contain other compressed attachments embedded within them. The number of embedded compressed layers cannot exceed 20. A compressed attachment cannot contain more than 1000 files within it. Note: the above rules apply to both inbound and outbound s sent with compressed attachments. Local NHS attachment blocking Some NHS organisations apply additional attachment blocking polices on their local systems that may silently remove attachments. This only applies to the *.nhs.uk domain. All NHSmail accounts, regardless of organisation, will always display the same consistent behaviour with respect to blocked attachments. Fax You can add certain types of attachment to an outgoing fax. The content of the attachment will be added to the message so that it can be read by the recipient. You can add the following attachments:.jpg /.gif /.txt /.pdf /.doc /.xls /.ppt /.docx /.xlsx /.pptx *NHSmail users can securely send sensitive information to addresses ending in the following secure domains: *.gsi.gov.uk *.gse.gov.uk *.gsx.gov.uk *.mod.uk *.pnn.police.uk *.scn.gov.uk *.cjsm.net *.gcsx.gov.uk Copyright 2013, Health and Social Care Information Centre. 3

4 Copyright 2013, Health and Social Care Information Centre. 4

5 Copyright 2013, Health and Social Care Information Centre. 5

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