Hosting with Eduphoria

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1 Hosting with Eduphoria Hosted Migration Process What does my district need to do? How will this migration effect my district? Eduphoria's Hosted Environment Hosted vs Self hosted features User Account Management Option 1: Active Directory Remote Authentication for Account Management Eduphoria Remote Authentication Server Requirements Option 2: SchoolObjects Authentication for Account Management Remote Roster Integration Remote Roster Integration Requirements Customer Action Items Hosted Migration Process We offer the option to use Eduphoria on our hosted infrastructure at no cost. Included below are details regarding; an overview of the migration process, what changes to expect, what new features are available, and how you can schedule a move to the hosted solution. What does my district need to do? 1. Read through the details below 2. support@eduphoria.net a. Include contact information for district technical staff b. Several options for proposed migration date c. Subject line: Moving Hosted District ISD 3. Select your preferred user account management option a. Active Directory Remote Authentication tool i. Requires a Remote Authentication Server b. SchoolObjects Authentication tool i. With Active Directory integration ii. Without Active Directory integration 4. Set up direct server access for Eduphoria technical team to: a. Current Eduphoria Applications server b. Remote Authentication Server (if using Active Directory Remote Authentication tool) 5. Setup Remote Roster Integration

2 How will this migration e ect my district? Downtime during the move Moving an average size district (10 30 campuses) to our hosted servers typically takes anywhere from 6 12 hours. Larger and heavy use districts can take considerably longer. Your Eduphoria software will be inaccessible to users during the migration. We can schedule the migration at night or on a weekend to minimize downtime for your district. What is different about being hosted? Impersonation becomes a right, no longer a specific account Remote Roster Tool will need to be installed on a server inside district (Aware users only) to sync roster data Depending on account management preference (see Options for Account Management ) URL for your district may change Application specific password for initial setup on ios / Android apps and Aware Plain Paper Scanning Applications Login screen will now have an orange background instead of blue Eduphoria's Hosted Environment Eduphoria does not charge any extra fees for hosting. Our technical team can move you hosted for free, there is no charge for migration. This process takes less than a day, for most districts. The hosted solution now supports Active Directory passwords. Hosted customers receive updates as soon as they are available. Scalability, redundancy, and performance exceeds self hosted solution. More than 90% of all Eduphoria customers are hosted.

3 Hosted vs Self-hosted features Hosted with Eduphoria Self hosted/onsite Cost additional cost Server: License Fees, Hardware cost Staff expense: IT management and maintenance work Eduphoria services to repair customer servers: $400+ per/hour, 3/hr minimum Maintenance & Disaster Recovery Application Scaling Database Scaling Maintained on AWS Infrastructure with disaster recovery at no cost All servers and data are duplicated across no less than 3 geographically independent data centers Point in time data backups going back 30 days Monthly snapshot data backups going back 1 year Automatically scaled pool of servers, running in 3 geographically independent locations, maintained at no more than 35% CPU utilization Data split between 11 master databases. One read replica is available with each master and more can be added within minutes depending on load Automatic database failover, typically in less than 1 minute Server redundancy and recovery requires district configuration Disaster recovery assistance by Eduphoria staff on the district s server: $400 per/hr Pool of servers is possible, but load balancing must be configured by district. Auto scaling not supported Only a single master database is supported failover available Uptime +99.8% Depends on the network configuration, services are stopped for nightly updates and processes

4 Hosted with Eduphoria Self hosted/onsite % of Eduphoria Districts 97% 3% Update Schedule Daily, no downtime Monthly releases installed after hours Database Backups Eduphoria maintains 30 days of point in time and a year of monthly backups Backups stored in 5 geographically independent locations Backups performed and maintained by district File Storage Duplicated across 10 geographically independent locations, with multiple copies in each location Stored only on the Eduphoria web server, unless backed up by the district Error Monitoring Performance Monitoring Equipment requirements All exceptions are captured and stored for review 24/7 monitoring of services, with alerts to infrastructure staff if performance is degraded ne for Eduphoria's built in SchoolObjects Authentication for Account Management Active directory integration see: Eduphoria Remote Authentication Server Requirements Stored on the application server, not reported to Eduphoria ne Windows Server 2016 or Windows Server 2012 R2 X64 is required User Account Management Our hosted solution provides 2 main options for account management: 1. Eduphoria's Active Directory Remote Authentication tool Use district s Active Directory accounts for login 2. Eduphoria's built in SchoolObjects Authentication

5 User accounts match active directory? Passwords match active directory? Server requirements Onsite installed tools District URL Aware Plain Paper Scanning and ios / Android apps Active Directory Remote Authentication Tool Yes Yes Yes see Eduphoria Remote Authentication Server Requirements Yes Active Directory Remote Authentication tool District can choose URL, it can be the same as current onsite server URL Application specific password for initial setup SchoolObjects Authentication district.schoolobjects.com User Address Option 1: Active Directory Remote Authentication Account Management Overview of the Active Directory Remote Authentication Tool Eduphoria Remote Authentication Server Requirements Districts must provide a web server that meets the following minimum requirements: Windows Server 2016 or Windows Server 2012 R2 X64 Server Grade Intel Processor 8GB of RAM 80GB HDD Space on C HTTP (80) and HTTPS(443) access from the internet Public DNS entry (ex. eduphoria. districtisd.org) Valid SSL certificate Access on 443 for SSL Member of Active Directory Domain AD Group or Groups that will be allowed to login AD Accounts that will be logging in must have address defined in Active Directory

6 Option 2: SchoolObjects Authentication Account Management When using SchoolObjects Authentication for account management users login with their address. You have 2 options for user passwords: Set a default password for all users and require a password change at first login Have the system every user a unique alphanumeric password and require a password change at first login Users can change their password at any time. Clicking forgot password link on the login screen will them a temporary password. System Admins can reset passwords for any user in Management > Manage Users. Remote Roster Integration The last step in the installation process is the remote roster setup This is the process that imports your roster data from your student information system into our hosted organization for Aware If you are using a student information system that is exporting data files for this integration you will need to redirect that export to the server on which the remote roster tool is being installed. Remote Roster Integration Requirements This client must be installed on a server where it can access the data files being exported from your SIS or the local SIS database in the case of a direct to database connection. te : Remote Roster tool can be installed on the same server as the AD Authentication client Customer Action Items 1. support@eduphoria.net of intent to move hosted a. Include technical contact information and desired move date b. Subject line: Moving Hosted District ISD 2. Provide Eduphoria remote access to your current Eduphoria server(s). te: Must begin at least 2 weeks prior to your desired move date. 3. Determine account Management a. Option 1: Active Directory Remote Authentication i. Begin building server and Provide access to Eduphoria b. Option 2: SchoolObjects Authentication i. Decide whether users should have 1 default password or if you want us to each user a unique password. 4. Work with Eduphoria Tech support to install and activate Remote Roster Integration