At a glance. snom 821 Quick Start Guide. Call LED Blinking fast: Incoming call Steady light: In call Blinking slowly: Missed call. Press to turn off.
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1 E snom 8 Quick tart uide At a glance Outgoing identity: Call ED Blinking fast: ncoming call teady light: n call Blinking slowly: Missed call. to turn off. Display - idle screen how virtual keys on the display: key for seconds Alphanumeric keypad PQR a A 4 7 ABC JK TUV 8 DEF MO WXYZ # ED keys Default setting: ine Fast-blinking ED: ncoming call. key or to accept teadily lit ED: n call low-blinking ED: Call on hold Con acti From Red Audio control keys Adjust volume Mute microphone peakerphone on/off eadset on/off Dedic custo functi 8
2 snom 8 Quick tart uide Context-sensitive, programmable function symbols and function keys elect outgoing identity, incl. inactive identities Call lists (missed, received, dialled calls) Forwarding all calls (on/off) P address & address of snom Wiki E the function key to activate the function, open the list etc. depicted by the symbol above the key Using the virtual keys: the alphanumeric key. Examples: Call pickup (green key): MO 6 Dial extension: Confi guring the keys: ee page after next # Confi rming, saving actions & input From idle screen: Redial electing identity for outgoing calls Received calls Canceling actions & input Turning off call ED after missed call Missed calls ff Dedicated, customizable function keys: MW (ED key) - if supported by PBX it when message is waiting on mailbox to listen to message(s) Turn DD (do not disturb) on/off Directory ettings menu Transfer call old/unhold call 9
3 E snom 8 Quick tart uide Using the phone Making calls Enter the number on the alphanumeric keypad and pick up the handset or pick up the handset, enter the number, or, enter the number, peed Dial Type the speed dial number or character on the alphanumeric keypad and press P. etting the speed dial numbers: Web interface > peed Dial. Type each phone number with any necessary area code and/or country code etc. without spaces, hyphens, etc. into one of the textboxes of the table. Do not add any names or other data. Example: To enter (9) -4, type 94. Emergency umbers These numbers can be called even when the keyboard is locked. The numbers "9", "", "0", and "999" are preset. Change/add numbers: Web interface > Preferences > ock Keyboard > Emergency umbers (space separated). Type each number without spaces, hyphens, etc. between the digits, separate the individual numbers with one empty space between them. Example: Accepting calls With handset: Pick up the handset With a headset: or blinking line key With the speakerphone: Putting calls on hold. The ED starts to blink slowly. again to resume the call. With more than one call on hold, select call with, then press to resume the call. Conference (up to parties, including you). Your phone number: 7. Put first party (Jane Doe) on hold.. Call second party (8). Put on hold. Call third party (4). to start conference.. to stop conference and put parties on hold. Talking to one of the parties alone: elect party with > press. 4. Resume conference:.
4 snom 8 Quick tart uide Call transfer Attended transfer Put the call on hold > Dial the number that you wish to transfer the call to > f the third party wishes to accept the call, press and. Blind transfer With call ringing or on the line: > dial the phone number the call is to be transferred to > press. E Call forwarding. All incoming calls. Turning on: > Target when forwarding > enter number >. Turning off:. When busy. Turning on: > Call Features > Call Forwarding > Forward when busy > Target when Forwarding > enter number > > Enable Forwarding [o: Yes] > Turning off: > Call Features > Call Forwarding > Forward rd when busy > Enable Forwarding [Yes: o] >. When call is not picked up. Turning on: > Call Features > Call Forwarding > Forward after Timeout > Target when Forwarding > enter number > > Call Forwarding time > enter number of seconds > > Enable Forwarding [o: Yes] > Turning off: > Call Features > Call Forwarding > Forward after Timeout > Enable Forwarding [Yes: o] > Forwarding all calls: Forwarding when busy or after timeout: Call lists... elect list of missed, received, dialed calls with >.. croll through list with. to dial, press to show call details, press to delete.
5 E snom 8 Quick tart uide Directory Opening list of names: hortcut to <ew tem> at the end of the list: p. croll with pq. Dial:. Details:, edit detail:. Delete: 4
6 etvanta Unified Communications erver Quick Reference heet Welcome to etvanta Unified Communications erver, the software that allows you to manage your voice, fax, and e mail messages from a single location, using your desktop or any telephone. Please note, depending on your system configuration, some features on this sheet may not be available. Accessing your messages From your office extension. Call the UC erver telephone number. Enter your password followed by # From somebody else's office extension. Call the UC erver telephone number. f the extension has a mailbox then press. Enter your mailbox number 4. Enter your password followed by # * Main Menu Messages End of Message Options Forward a message Manage messages isten to A messages isten to all EW messages isten to EW voice messages isten to EW messages Forward message Replay message Play message envelope 4 Delete message 7 Reply or Callback to message 8 to include annotation Record voice annotation to skip annotation Enter recipients Mailbox number Dial by name, press ave message 9 elp 0 Main menu * kip to next message # to add more recipients to send message * Forward any message type contact address (requires contact integration and sending to be enabled) Message Playback Options Keypad while listening Rewind Begin of Msg. Pause/Resume Forward End of Msg. 4 6 Message nfo ouder ormal Volume ofter Delete Msg. Reply or Callback ave Msg. * 0 # Top level kip ingle digit Double digit Rewind seconds Rewind to start of message Pause/resume playback Forward seconds Forward to end of message low down voice msg playback 4 peed up voice msg playback 6 Decrease volume Delete message Reset to normal volume 8 Reply or Callback to message 8 8 ncrease volume 9 ave message 9 9 elp Main menu 0 * kip to next message # Reply or Callback Voice message Message from subscriber Record voice annotation or to call back Call back to: number in message alternate contact number search personal contacts Message from non-subscriber one of the following number in message alternate contact number search personal contacts message Record voice annotation Enter recipients Mailbox number Dial by contact, press end a message end a message Record annotation # to finish recording End of record options Enter recipients Mailbox number Dial by name, press Add more recipients end message Change personal greetings External greeting nternal greeting Mailbox identifier (your name) Out of office greeting 4 Record greeting # to finish recording End of record options Manage reetings reeting status is heard Record greeting isten to current greeting Turn greeting on or off Message summary options 4 Personal Options Change mailbox options Personal greetings Mailbox password tatus options (msg envelope) Change notification options 4 Message sorting Manage distribution lists 6 Mailbox status options Toggle message information on/off Change message summary Message sorting options isten to voice messages only Manage mailbox message count Disable message summary Quick message summary Verbose message summary otification options Turn message waiting light on Turn message waiting light off isten to voice first then isten to all in order received Create personal distribution list Personal distribution lists Create personal distribution lists Edit personal distribution lists Delete personal distribution list ist personal distribution lists 4. Enter Distribution list (D) number to confirm D creation. Record distribution list audio identifier. Managing D recipients Add recipient Remove recipient ist recipients Contact earch Contact nformation Connect to telephone number <umber> Dial by contact isten to contact information Transfer to contact name. Enter DMTF digits of contacts last name. f multiple contacts match then choose from the list of contacts to confirm contact. f multiple telephone numbers then choose from the list telephone numbers Your call will be transferred to that telephone number Edit personal distribution list. Enter Distribution list (D) number to confirm and edit D. Managing D recipients Add recipient Remove recipient ist recipients Delete personal distribution list Contact name information. Enter DMTF digits of contacts last name. f multiple contacts match then choose from the list of contacts to confirm contact. Choose type of information to listen to to listen to phone numbers Enter Distribution list (D) number to delete ist all distribution lists. isten to the number of distribution lists. isten to each D identifier and number # to skip through quickly to listen to address info to listen to info
7 istening to Messages [] isten to messages isten to all messages [] isten to new messages []-[] isten to new voice messages []-[] isten to new messages []-[] ome of these features may not be available depending on the system configuration. Forward messages. At end of message []. Voice annotation selection nclude annotation []-[] Without annotation []-[]. Choose recipients Enter recipient s mailbox number Or press [] to dial by name Reply or callback to messages. At end of message [8]. Record voice annotation. Call back to: The number in message [] Different contact number [] Contact match must be made to allow dialing a different contact number. earch personal contacts [] Contact integration must be configured Commands while listening to a message Delete a message [7]-[7] Reply to a message [8]-[8] ave a message [9]-[9] Commands at the end of a message Delete a message [7] ave a message [9] Personalizing your Mailbox Change greetings over the telephone External greeting [4]-[]-[] nternal greeting [4]-[]-[] Your name [4]-[]-[] Out of office [4]-[]-[4] When a greeting is selected, the system will tell you the status (on or off) of your greeting. You can then choose to: Record greeting [] isten to current greeting [] Toggle greeting (on or off) [] Change password From main menu [4]-[] Message options Message information isten to the caller and time subject information (on/off) Toggle msg information [4]-[]-[] Message summary options The count of messages after mailbox logon Disable message summary [4]-[]-[]-[] Quick message summary [4]-[]-[]-[] Verbose message summary [4]-[]-[]-[] Message notification options Turn on or off the message waiting light Turn message waiting on [4]-[4]-[] Turn message waiting off [4]-[4]-[] Message sorting order Priority of message when listening over the telephone Voice messages only [4]-[]-[] Voice first then [4]-[]-[] isten in order received [4]-[]-[] Entering the ystem From your office extension:. Call the UC server telephone number. Enter your password followed by # From somebody else s office extension:. Call the UC server telephone number. f the extension has a mailbox then press *. Enter your mailbox number 4. Enter your password followed by # eave a message directly into a mailbox From your office extension:. Call the UC server telephone number. #. At the prompt, enter the destination mailbox The destination mailbox greeting will be played. Transfer a caller directly into a mailbox (Without ringing a telephone) To transfer a caller who wishes to be transferred directly into a mailbox:. nitiate a transfer with the caller on consultation hold. Call the UC server telephone number. # 4. At the prompt, enter the destination mailbox. The destination mailbox greeting will be played.. Complete the transfer All contents copyright ADTRA nc. All rights reserved. ADTRA and etvanta UC erver are trademarks of ADTRA nc. etvanta Unified Communications erver Quick Reference heet Telephone User nterface
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