APPLICATION FORMS WILL BE AVAILABLE FROM APRIL 10TH 2017

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1 APPLICATION PROCESS APPLICATION FORMS WILL BE AVAILABLE FROM APRIL 10TH 2017 Customers wishing to attend Wireless Festival with accessibility are instructed to purchase any standard event ticket for however long they wish to attend. We then ask for you to complete our online Access Requirements form for all access requirements and any PA/Carer ticket requests alongside your proof of disability documentation for validation of your request. Supporting documents which we accept are: DLA/PIP letter or equivalent we do not accept Christmas bonus letters. Letter from medical professional confirming your requirements stated on your registration form. Blue Badge this alone is not sufficient if applying for a PA ticket. The Access Card Before we can review your request for disabled access we need a copy of both your completed Access Requirements form and supporting document. These need to be sent to us at the same time. Please feel free to cross out any details, such as reference number and financial amounts that are not directly relevant to your application. We will keep these documents secure and once we have reviewed your application in full, we will securely destroy them. Once you have sent the form please be patient in waiting to hear from us, if you have not heard from us within four weeks of sending in your application, please us at the below address. Once completed, you can return you form to us using any of the following methods. Post: Access Team, Festival Republic, Access Team, Argyll Street, London, W1F 7TS Fax: 0870 (for attention of Access Team) access@wirelessfestival.co.uk ACCESS REQUIREMENTS FORM

2 CLOSING DATE FOR ALL APPLICATIONS ARE JUNE 16TH ACCESS REQUIREMENTS FORM The Closing date for all applications are June 16th Welcome to Festival Republic s Access Scheme for If you require use of our accessible facilities or wish to apply for a free PA/Carer ticket, please purchase your own event ticket, complete and submit this form alongside your supporting evidence documentation. There are no separate tickets for access customers and you may purchase your ticket via any authorised agent. Once all documentation has been received and processed, you will receive final confirmation by . DOCUMENTATION Unless you are on the Festival Republic access database, we require supporting documentation as evidence of your requirements. This information helps us plan to meet your access requirements and is mandatory. Please include one of the following with your completed form; DLA/PIP or equivalent Medical professional s letter Blue badge not sufficient if applying for a PA/Carer ticket but adequate for parking only D/deaf or blind registration The Access Card. Please submit your documentation with your application form. All documentation is kept secure and destroyed securely after processing. If you wish to join Festival Republic s access database, then please indicate it on your application. The database means for 3 years, you do not need to submit further supporting evidence with any application for a Festival Republic show as you will be pre-approved for all festivals. We only hold your name and details and never share your information. If you are unable to include your documentation, please state in Additional Notes that it has been forwarded either by fax, or post. CONTACT US In all correspondence, please mark which festival you are applying for.

3 Post: Access Team, Festival Republic, Access Team, Argyll Street, London, W1F 7TS Fax: 0870 (for attention of Access Team) Phone: Fax: APPLICATION DEADLINE All supporting evidence must be submitted before the application deadline at 6pm on the below date. If nothing is received within the time, then the application will be cancelled. Wireless Festival Deadline, Friday June 16th at 6pm. BUYING DISABLED ACCESS TICKETS There are no separate tickets for disabled customers, please purchase any standard event ticket for however long they wish to attend. Please add your ticket reference number to your Disabled Access Application Form. PA/CARER TICKET APPLICATION FORMS WILL BE AVAILABLE FROM APRIL 10TH 2017 Wireless Festival offers a free PA/Carer ticket if someone is unable to attend the festival without the support from a PA/Carer. Once you've bought your ticket, you'll need to apply for your PA/Carer ticket alongside your Access requirements, Please do not buy a ticket for your PA as this will NOT be refunded if you are approved a PA ticket through our application process. ACCESSIBLE TRAVEL INFORMATION

4 PARKING Blue badge parking will not be available at this event. We have exhausted all possible areas and unfortunately there are no options available to us. There is very limited Blue badge parking in the local area. Finsbury Park does have excellent transport links and is next to Finsbury Park and Manor House tube and train stations. There will be a black cab rank located outside the road closure on Stroud Green Road. PUBLIC TRANSPORT This information will be added when available. DISTANCES Finsbury Park is a public park made up of mainly level grassed areas connected by tarmac paths. In extremely wet weather conditions wood chip or straw may be laid to assist access. We will be able to confirm the distances across the site and from local transport points soon. ACCESSIBLE FACILITIES ENTRANCE We have a dedicated accessible customer entrance. The location of this entrance will be confirmed closer to the event. VIEWING PLATFORMS/ARENAS The viewing platforms and areas are available for those who are unable to view the concert in any other way. We give all disabled customers priority in accessing this facility. If this applies to you, you can take your PA/Carer with you. In extremely busy periods, we may ask your PA/Carer to move to the back of the

5 platform if you do not need direct one-to-one support. Children must be accompanied by an adult at all times and do not have to leave their parents if the platform becomes full. The platforms operate on a first come first served basis and we cannot guarantee access to platforms in extremely busy periods. If the platforms are full, we will operate a one in one out process. SEATING Seating will be provided on each platform for anyone who is not a wheelchair user. This includes seating for PA/Carers. Folding chairs are NOT permitted into the event. TOILETS There are accessible toilets located throughout the event but are mainly by the viewing platforms. Locations of wheelchair accessible toilets will be shared before the event. WHEELCHAIR CHARGING Power points are available on some of the viewing platforms for customers who may need to charge their wheelchair, scooter or medical equipment. DEAF CUSTOMERS We have yet to confirm arrangements for an induction loop facility at this year s event. SPECIAL EFFECTS Flicker, laser, strobe lights, fireworks and other lighting effects may be used during some performances. MEDICATION If you need to bring medication with you, we recommend bringing a doctor s note or a prescription for it if it is not easily recognizable. Please contact the Access team for more advice. SECURITY

6 Please be advised that we are using airport style metal detectors on entry to this event. Anyone with a heart condition or similar, which could be affected by the metal detector should seek medical advice before entering. TEMPORARY IMPAIRMENTS Please note that our disabled customer facilities cannot cater to people with temporary impairments such as broken bones, healing wounds and women that are pregnant. These facilities are for the specific use of disabled customers and we kindly ask that you respect this. We have these facilities in place so that we can have more disabled customers attend the event. Medical facilities are available to everyone with a number of first aid points across the arena. Stewards and security are also on hand and where possible can offer you help and support if you are unwell or require assistance. CONTACT CLOSING DATE FOR ALL APPLICATIONS ARE JUNE 16TH If you need to speak to us or if you have any questions, please feel free to access@wirelessfestival.co.uk or call us on Our office opening hours are 10am 6pm Monday to Friday. We use the contact number above for all of our outdoor events and it is extremely busy all year round. If you cannot get through, please leave a message with your name, number, festival and nature of your enquiry and we will call you back as soon as it is possible for us to do so. Please do not leave multiple messages as this will only slow the process down.