Ordering from r-pac International Corp.- General Information

Transcription

1 Table of Contents Ordering from r-pac International Corp.- General Information Overview: r-pac... 2 r-pac Website... 2 r-pac Support... 2 Glossary... 3 Setting Up an Account with r-pac... 4 New Vendors Must Set Up an Account... 4 Credit Application Form... 5 Combine Accounts Form... 6 Credit Card Payment Form

2 Ordering Price Tickets and Labels from r-pac Overview: r-pac r-pac Website r-pac International Corp. services The Men s Wearhouse, Jos. A. Bank, K&G, Moores and International price ticketing programs. All ordering is done online. The r-pac website allows all the parties (Tailored Brands, vendors and r-pac offices) to access information required to produce, deliver and monitor the flow of orders for price tickets and joker tags, as well as woven labels, hangtags and care labels -- from order inception through shipping. r-pac Support See below. Location United States Hong Kong Hong Kong Hong Kong Hong Kong Hong Kong Hong Kong Contact Sharon Horwitz Sharon.Horwitz@r-pac.com Agnes Cheung Agnes.Cheung@r-pac.com Sandi Kwok Sandi.Kwok@r-pac.com Linda Lin Linda.Lin@r-pac.com.cn Ella Xu EllaXu@r-pac.com.cn Susie Liu Susie.Liu@r-pac.com.cn JoJo Zhou JoJo.Zhou@r-pac.com Continued on next page 2

3 Glossary See table below. Term Definition Order Master order number generated by TMW-Jos. A. Bank- K&G- Moores Status Local Office Created Finalized Vendor P.O. Type Where the order is in the system Location of print shop Date order was transmitted Actual ship date from r-pac Internal P.O.( if vendor requires it for their recordsnot mandatory) Price tickets, jokers, woven labels, hangtags, care labels 3

4 Setting Up an Account with r-pac New Vendors/Suppliers Must Set Up an Account New vendors need to set up an account with r-pac. To do this, vendors must complete and sign a credit application and send the application form(s) -- along with the vendor ID number that your buyer assigned to you -- to Evelyn Cortes (Evelyn.Cortes@r-pac.com). For more information, see the table below. r-pac will set up the vendor s account as soon as they receive the Credit Application Form and other associated submissions. What to Provide to r-pac If you are a(n): Send the following to Evelyn.Cortes@rpac.com U.S. vendors Credit Application Form (see page 5) EXCEPTION: You do not need this form if you already do business with a Tailored Brands company (e.g. TMW, JAB, K&G, Moores) under exactly the same name you only need to submit a Combine Accounts form indicating both vendor ID # and indicating which will be the main vendor ID# (see page 6). Your vendor number Credit Card Payment Form (see page 7) - OPTIONAL, only if you want to make payment immediately. Otherwise, you will have 30 days to make the first payment. International suppliers Credit Application Form (see page 5). See also EXCEPTION above. Your vendor number* Credit Card Payment Form (see page 7) - For international vendors, terms are CBD Cash Before Delivery * Your vendor number becomes your login and password Continued on next page 4

5 Credit Application Form See below for the Credit Application Form. Continued on next page 5

6 Combine Accounts Form See below for the Combine Accounts Form. Continued on next page 6

7 Credit Card Payment Form See below for the Credit Card Payment Form. 7

8 Ordering Price Tickets, Jokers, Woven Labels, Hangtags and Care Labels from r-pac Table of Contents Process...2 Process... 2 Login, Navigation...3 Log into r-pac... 3 r-pac Main Menu... 4 Order by Purchase Order Number...5 Procedure... 5 Order by Excel File Upload...9 Procedure... 9 Check Order Status Procedure

9 Process Process Here is the high-level process for ordering price tickets. Stage Description 1 Buyers: Issue the order to the vendor. Transmit orders to the r-pac ftp site. 2 Vendors: Log onto the r-pac site and RELEASE the order (and edit the Bill to and Ship to addresses, if necessary). 3 r-pac System: Release the order to an r-pac print shop. 4 r-pac Print Shop: Print, package and ship ticket orders to requesters. 2

10 Login, Navigation Log into r-pac Use this procedure to log into r-pac. Step Action Open your internet browser and go to: Enter your username and password on the screen. (Password = the vendor ID that was sent to you) NOTE: After your first login, be sure to change your password for security purposes. Click Login. RESULT: r-pac Main Menu opens. Continued on next page 3

11 r-pac Main Menu The r-pac Main Menu looks like this: Tab Main Address Book Reports Order Catalog Items Order by Purchase Order Order by Excel file Check Order Status Home Page Function Access to addresses for shipping and billing information Access to shipped order history details. Product Listing for Woven Labels /Hangtags/Stickers Access to orders uploaded by TMW/K&G/JAB/Moores Order individual tickets Lists orders and current standing r-pac website Logout Exit the Web-Ordering System 4

12 Order by Purchase Order Number Procedure Step Action 1 From the Main Menu, click Order by Purchase Order Number. 2 Search for orders. You can enter search criteria in any of these fields and click Search. 5

13 Step Action 3 Click on a Client PO number in the list. RESULT: Variable information of the order is shown line by line. 6

14 Step Action 4 Click on the lines needed and adjust quantity as necessary. Totals are shown at the top of the screen. 5 Click Add to Cart. RESULT: Orders in your cart display. 6 Click PO orders shopping cart. 7 Edit Bill/Ship to information. This information will be saved to the address book. 7

15 Step Action 8 Click Confirm or Continue Shopping. 9 After you click Confirm: You will receive a confirmation with a pdf and a link to the order. Quantities cannot be changed after the order is confirmed. 8

16 Order by Excel File Upload Procedure Step Action 1 From the Main Menu, click Order by Excel file upload. 2 Verify Ship to And Bill to information. 3 Click Download Template and the fields will be filled in. 9

17 Check Order Status Procedure Step Action 1 From the Main Menu, click Check Order Status. 2 Enter search criteria (PO#, Shipped, etc.). RESULT: Data appears with tracking information. 10

18 01/26/2018 Item Code Image Brand Product Type Price per thousand HK Price per thousand NJ 1 TMW Ticket $ $ TMW Sticker $ $ TMW Sticker $ 5.00 $ C TMW Ticket $ 8.07 $ TMW Ticket $ 5.00 $ TMW Sticker $ 4.50 $ TMW Ticket $ 5.00 $ TMW Ticket $ 7.07 $ TMW Sticker $ $ TMW Sticker $ 5.00 $ TMW Ticket $ $ 15.75

19 15 TMW Sticker $ 4.50 $ TMW Sticker $ 5.00 $ TMW Ticket $ 5.00 $ 7.40

20 9 K&G Ticket $ $ K&G Sticker $ 5.00 $ K&G Ticket $ $ B Moores Ticket $ $ C Moores Sticker $ $ D Moores Sticker $ 9.75 $ E Moores Ticket $ 5.60 $ 8.00 F Moores Sticker $ 4.50 $ 6.00 H Moores Ticket $ 8.07 $ J Moores Ticket $ $ 15.75

21 K Moores Sticker $ 4.50 $ 6.00 L Moores Sticker $ 4.50 $ 6.00 M Moores Ticket $ $ N Moores Ticket $ $ JoS A Bank Ticket $ $ JoS A Bank Sticker $ $ JoS A Bank Sticker $ 5.00 $ C JoS A Bank Ticket $ 8.07 $ JoS A Bank Sticker $ 4.50 $ 6.00

22 36 JoS A Bank Ticket $ 5.00 $ JoS A Bank Sticker $ 5.00 $ JoS A Bank Ticket $ 5.00 $ JoS A Bank Ticket $ 7.07 $ JoS A Bank Sticker $ $ jos A Bank Ticket $ $ JoS A Bank Sticker $ 5.00 $ JoS A Bank Sticker $ 5.00 $ JoS A Bank Ticket $ $ Joseph Abboud Ticket $ $ Joseph Abboud Sticker $ $ Joseph Abboud Sticker $ 5.00 $ 7.40

23 84 Joseph Abboud Ticket $ 8.07 $ Joseph Abboud Sticker $ 4.50 $ Joseph Abboud Ticket $ 5.00 $ Joseph Abboud Ticket $ $ Joseph Abboud Sticker $ 5.00 $ 7.40

24 Ordering from Jakin Group LTD Table of Contents Logging In... 2 Main Menu: Tabs... 4 Main Menu: Search Setting... 5 Making a Purchase... 6 My Account...17 Order History...17 Export an Order...18 Label Master

25 Logging In Follow the steps below to log into Jakin Group s web ordering system. Before You Begin To obtain a user name and password, fill out Jakin Web Account Form. Step Action 1 Go to and then click on Ordering. NOTE: * Recommended browsers are Internet Explorer for PC or Safari for Mac. OR Go directly to 2

26 Step Action 2 Login with your Username and Password. Continued on next page 3

27 Ordering from Jakin Group LTD, Continued Main Menu: Tabs The Main Menu on the Jakin Group s web ordering system looks like this. About the Tab Headings Tab Name Function For more info see page: Home Search Setting and Product Listing - My Account Order History User information: Edit password, Time Zone and Address Book A list of previous order(s) and items Label Master PDF files of all brands. 19 News Logout All announcements from Jakin Group Ltd. Exit the Web-Ordering System

28 Main Menu: Search Setting Click Search Setting (on the left side of the screen) to filter the Product Listing by: Brand Product type Item code 5

29 Making a Purchase Use this procedure to make a purchase through the Jakin Group web ordering system. Step Action 1 There are two ways to select and view an item: 1. Under the Product Listing heading, click on the desired Item code link. OR 2. Input the Item code directly from the Search Setting box. RESULT: Product Item page displays with detailed product information, blank fields for variable information, and Add to Cart button. 6

30 Step Action 2 On the Product Item page: 1) Fill in all requested variable information [e.g., Size, Content (Cont.), Country of Origin (COO), RN# / CA# Number, Quantity, etc.]. 2) When finished, click the Add to Cart button. Example 1: Example 2: RESULT: The shopping cart is automatically updated to reflect the correct item number and total price of item(s) added. 7

31 Step Action 3 Do you need to place a new quantity with different sizes of the same Content / Country of Origin / RN or CA number? If YES, click the symbol next to the Size field and go to Step 4. If NO, then you can do one of the following: Do This: Click View Cart and go to Step 5 Click Checkout and go to Step 6 Press Reset button (on left side of screen) and go back to Step 1 If you want to do this: View cart contents and maybe adjust quantity or delete items. View cart contents and complete final sections (without making adjustments). Enter a new item code in Search Setting. 8

32 Step Action 4 The resulting screen is the same screen that was just added to the cart (with all information intact). This is an input screen for the next sizes you want to purchase. 1) Select new size and quantity from the dropdown menu next to each field. 2) When finished, click Add to Cart. Repeat Step 3. 9

33 Examples: Care Code Labels Continued on next page 10

34 Ordering from Jakin Group LTD, Continued Making a Purchase (continued) Step Action 5 At the Shopping Cart screen, do the following: 1) Review purchased products and amounts in the shopping cart. To do this: Amend final quantity Delete an item Do this: Use and + buttons Use the Remove button 2) Press Update Cart to update the basket for all changes. 3) Click Checkout. RESULT: The Checkout screen displays (with multiple sections). Continued on next page 11

35 Ordering from Jakin Group LTD, Continued Making a Purchase (continued) Step Action 6 On the Checkout screen, under the PO Number section, you can assign your own PO number (this is optional). NOTE: The system also generates a reference number automatically. Continued on next page 12

36 Ordering from Jakin Group LTD, Continued Making a Purchase (continued) Step Action 7 Under the Ship To section: Fill in all the fields with Ship To information. If you have ordered once before, you can select your previous address using the Addresses on File dropdown. Continued on next page 13

37 Ordering from Jakin Group LTD, Continued Making a Purchase (continued) Step Action 8 Under the Bill To section: If your billing address and shipping address are different, deselect the default box and fill in all the fields for billing. Press the Continue to next step button. Continued on next page 14

38 Ordering from Jakin Group LTD, Continued Making a Purchase (continued) Step Action 9 Agree to Terms and Conditions and review your order. a) Checkmark I Agree With The Terms Of Service. Then click Continue to the next step. b) Review the order. Continued on next page 15

39 Ordering from Jakin Group LTD, Continued Making a Purchase (continued) Step 9 cont. Action c) Under the Payment section, review the different payment methods and corresponding bank charges. The Proforma Invoice is sent by as confirmation after the order is submitted. If you paid by TT, check or credit card, please e- mail the payment proof, bank receipt to order@jakingroup.com d) Click Continue to next step. RESULT: System displays Checkout Completed message, along with order number. You will receive an e- mail confirming your order. Continued on next page 16

40 Ordering from Jakin Group LTD, Continued My Account Under the My Account tab, you can: change your Password change your Time Zone and work with your Address Book Order History Under the Order History tab, you will find the My Order screen Here, you can review all your previous orders. Continued on next page 17

41 Ordering from Jakin Group LTD, Continued Export an Order You can print out or save a specific order by: a) Selecting the order s reference number link under the Order History tab. AND THEN b) Pressing Export Order on the resulting screen. Continued on next page 18

42 Ordering from Jakin Group LTD, Continued Label Master Under the Label Master tab, you will find: a PDF file for each brand containing label codes, images and selling prices. 19

43 CUSTOMER INFORMATION Company Name : Address : Contact Person : Tel. No.: Address : BILL TO Company Name : Address : Contact Person : Tel. No.: Address : SHIP TO Company Name : Address : Contact Person : Tel. No.: Address : Please give us 48 hours to respond with you user name and password. HEAD OFFICE: UNIT B, 16/F., BOLD WIN INDUSTRIAL BUILDING, WAH SING STREET, KWAI CHUNG, N.T., HONG KONG TEL: (852) FAX: (852) ORDER@JAKINGROUP.CON WEBSITE: US OFFICE: 31 WEST 34TH STREET, STE. 8064, NEW YORK, NEW YORK MKELSEY@JAKINGROUP.COM OFFICE: (973) CELL: (646)