Go Membership User Guide

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1 2017 Go Membership User Guide Contact Details Badminton Scotland Tel: GUIDE FOR MEMBERS

2 Contents Badminton Scotland Online Membership System New Members Instructions for a new member to join Club Member How to Access your Account if you are already on the system (Club set you up on the system or Badminton Scotland set up) Existing Members How do I login How to buy membership (for Individual and Coach Registration) How to update your personal details... 8 To Change Profile Details... 8 Emergency Contact... 9 Equality (Private information)... 9 Credentials / Qualifications To amend Member Details Membership Category How do I change my password How to Change Primary Club For Group Conveners... Error! Bookmark not defined. 1

3 Badminton Scotland Online Membership System Badminton Scotland have moved to a new online membership database called Go Membership with Azolve. This database holds information for all Clubs and their members (players and non - players), coaches and individual members (non-attached). This guide has been created to ensure the process for clubs and members is as easy as possible. Members can also contact Badminton Scotland for support. Badminton Scotland will now be paperless and all affiliations must be entered onto the new system. With the introduction of public liability insurance included in Club Affiliations fees, all clubs now must keep all their member information up to date, by providing a minimum of name, date of birth and address. If clubs don t do this, they will not be fully covered. This also helps give accurate information on how many people are playing badminton in Scotland which will help to raise the profile of the sport and attract new funding. Club members can be added at no extra cost and clubs can then use the system as their own club database. 1. New Members If you are not a current member and have never been before, you need to first register with the system by following these instructions. (to ensure you are not already on the system, you can input your address as your user name and click forgot Password. If you are not on the system, you will not be able to progress further. If you are on the system, you will receive password recovery instructions. Please do this instead of potentially having 2 memberships on the system) Visit page where you will see this page. Select New Member : Sign Up 2

4 Join today - fill in the blank fields. Make sure you remember your Account Details as you will need these when you log back into your account. You are now ready to update your details, register as a club member, register as an individual or Coach. Please note: this is only the first stage, registration. To complete, you must purchase the membership you would like and checkout. Steps below on how to do this. 2. Instructions for a new member to join Club Member When you join a club as a new member, there is a choice either the club secretary can add your details onto the database, or you may be asked by your club secretary to sign up to the system yourself. Before you can register with a Badminton Scotland affiliated club, you must have permission from your affiliated Club. Your club may already have registered you on the system, or you may have already joined in the past and are returning to Badminton Scotland. We request that you do not register twice on our system to avoid confusion to check if you are already a registered member on the system, you can input your address as your user name and click forgot Password. If you are not on the system, you will not be able to progress further. You can then follow steps 1 above to register on the system. If you are on the system, you will receive password recovery instructions. Please do this instead of potentially having 2 memberships on the system. To select which club you are a member of, go to My Membership You must select a club, or the club will not see you have registered as a member. o Click on - My Clubs - Select Club 3

5 o To find the club in Club Finder - type in the Club, click Search and select the List view. Alternatively, you can search within a distance of your postcode to find your club. Once you have selected, your club will receive a notification that you wish to join and will approve the membership. You should then update all your personal details to ensure the Badminton Scotland database is accurate and that clubs have the correct details for you. (see instructions on the following pages) 3. How to Access your Account if you are already on the system (Club set you up on the system or Badminton Scotland set up) To access the system, first go to You then need to enter your username (you address) and click forgot password An will be sent to you, asking you to re-set your password (this could go to your junk/spam folder). Then you can enter the system and proceed to updating your personal details. 4

6 4. Existing Members How do I login If you know your user name and password. Go to the login page:- In the Member Login section type in your User Name and password in the appropriate fields and click Login If you know your user name but not your password? o o Type your User Name into the username field and click on Forgot password. An (check Junk folder) will be sent to the address held on your member/user record containing a password reset link. Your username is normally your Address or Membership Number Click the link in the and you will be able to reset your password Note Badminton Scotland cannot see your password so cannot tell you what your password is, but your password can be reset by Badminton Scotland. Once you have logged in as an existing member, please check that your personal details are all entered on your profile. To find information on how to update your information see next page. 5. How to buy membership (for Individual and Coach Registration) Please note, club members do not have to purchase membership, this is free through your affiliated club. Log in to your account. 5

7 Click My Profile Click on membership and add Membership You will then see this screen where you can select your membership 6

8 Click on the membership you would like to purchase For Individual Membership Once you have selected adult or junior, you can then click Please note: you will need to complete the equality part of you profile before you can finish (instructions in section 6 on how to do this.) You can then click on your cart to checkout Menu, Cart. Click Check out. You will be asked to confirm details and review order. You can either pay via card or pay via bank This will be the view for pay with card. Once card details entered, click pay amount 7

9 6. How to update your personal details We ask all members to login and update their personal details. This means that Badminton Scotland and Clubs hold the most accurate information on each member. It only takes a few minutes. Log on to your account for help logging on click here There is an easy way to check what information is outstanding on your record. From your home page click on My profile. On the left-hand side of the page there are check boxes. Items with a green tick are completed. Items in yellow still require your information. To Change Profile Details Select Profile - Basic Details Click on Update Details Review and Update your personal details and select 8

10 Emergency Contact Add Emergency Contact details and select Equality (Private information) This information is for Badminton Scotland records only, you will never be identified by the information that you supply, and this information is not accessible to clubs. The information is only used for tracking our equality within sport so we really appreciate you taking the time to complete this section so we can continue to improve our equality performance. All individual members will have to complete this section before checking out. Review and update your equality settings and remember to click 9

11 Credentials / Qualifications If you have a qualification or credential you can add this to your record Badminton Scotland will then receive notification for approval To amend Member Details Update tournament ID details (if appropriate) and select Membership Category Please ensure you are registered in the correct Membership category. To buy an individual or coach registration, click here for guide. 10

12 As a new member your details are all complete thankyou! 11

13 7. How do I change my password 1. At the top right of the screen is a setting button (beside your name). Click the settings button to see a short menu. 2. The first item on this menu is Change Password A pop up form will be displayed, enter Current Password, New Password and then Confirm Password. Click Save to save your new password. 12

14 How to Change Primary Club Login to the system (for help logging click here). Your username is usually either your membership number or your address Click on My Profile. On the right-hand side of the page is the My Clubs area. The club with the white filled in star is your current primary club. To make the other club primary, hover over the 3 dots and make primary is at the bottom of the list. Select make primary 13

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