MyEnroll Employee User Guide Open Enrollment - Plan Year 2013

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1 MyEnroll Employee User Guide Open Enrollment - Plan Year 2013 The RCAB Lay Benefits Office is pleased to launch our new secure online enrollment system, MyEnroll, hosted by Benefit Allocation Systems (BAS). The site can be accessed through MyEnroll allows employees eligible for coverage under the RCAB Benefit Plans (i.e., those working at least 1,000 hours per year at participating locations) to enroll in benefits upon hire or a change to benefit-eligible status through a self-service module using a secure site hosted by BAS. Employees already enrolled in RCAB Benefit Plans may log in to view their current benefit enrollments, update life insurance beneficiaries, and update coverage elections or dependent statuses. All eligible employees are strongly encouraged to log in and confirm personal benefit information during Open Enrollment even if they are not planning to make any enrollment changes. The Open Enrollment Wizard in MyEnroll will be accessible from August 26 through September 20, Each employee who logs in to MyEnroll during Open Enrollment will entered to win one of five (5) $100 American Express gift cards. Winners will be announced by October 1, Any changes to benefit elections made during Open Enrollment will be set for the entire upcoming Plan Year, which begins on October 1, 2013 and ends on September 30, 2014, and these elections generally cannot be changed unless a life event recognized under Plan rules occurs during the year. Employees who do not go online to MyEnroll and/or who do not elect any new or changed benefits during the Open Enrollment period will continue with their current benefit elections unchanged, adjusted for any changes in premiums. Getting Started - Obtaining a User ID and Password for New Users You may access MyEnroll to create your unique User ID and Password by following the steps on the following pages. BAS MyEnroll - Employee User Guide Page 1

2 Navigate to and click Request User ID or Password. This will take you to the MyEnroll secure site. Click Request User ID and Password from the MyEnroll site. BAS MyEnroll - Employee User Guide Page 2

3 Click Begin, located next to View User ID Online. Enter your personal information and click Submit. This step must be completed for security purposes and the data entered must match the information in MyEnroll. The MyEnroll system will verify your information and ask you to enter an address into the next screen. If you do not have an address on file in BAS (for IOI Payroll locations, addresses have been downloaded from IOI), the following screen will appear, asking you to add an address. You will also be able to decline to enter an address, which will then route your Login and Password information to you via U.S. Mail. We encourage entry of an address for the most direct and BAS MyEnroll - Employee User Guide Page 3

4 timely communications from the RCAB Benefits Office and MyEnroll about your employee benefits. To protect the privacy of the information contained in MyEnroll, you will be sent an to complete an validation process. The validation will come from MyEnroll Services. Once you have validated your address, MyEnroll will immediately send you two additional separate s. The first will contain your Temporary User ID; the second will contain your Temporary Password. After you receive both your Temporary User ID and Password, return to and enter your Temporary User ID and Password. Once logged in, you will have the opportunity to re-set your Temporary User ID and/or Password to information you find easier to remember. Important Please save your permanent User ID and Password in a secure place and do not share it with others. For security reasons, neither your location nor the BAS Client Service Department can provide you with your Password over the telephone. In the event that you forget or lose Your User ID or Password, you must use the self-service Request User ID and Password link at to access this information. BAS MyEnroll - Employee User Guide Page 4

5 Login/Password Assistance If you require assistance with obtaining a Temporary User ID and Password, call the BAS Client Service Department toll free at from 8:30 AM to 5:00 PM Eastern Time, Monday through Friday, or send an to Service@BASusa.com. Accessing the Open Enrollment Wizard Once you have logged in to MyEnroll, you will be defaulted to the Employee Home Page. Review the information located on the Home Page and in the various tabs at the top of the screen. (If any information is incorrect, contact your location s benefits administrator.) To make changes or review all of your enrollment information in detail, click Go in the Annual Open Enrollment pink bar above your personal information. Follow the enrollment steps by clicking Save & Next on each page. If you need to go back and make changes, you may do so as long as it is within the Open Enrollment period. Please contact the RCAB Benefits Office at (617) with questions about MyEnroll or your benefit elections. Thank you for participating in our new initiative to make your benefits information clearer and more accessible to you. BAS MyEnroll - Employee User Guide Page 5