EXIMBANK - INTERNET BANKING NEW VERSION

Transcription

1 EXIMBANK - INTERNET BANKING NEW VERSION SECURE - CONVENIENT With Internet Banking service, Eximbank would like to offer our valued customers safe facilities as followings: Account information inquiry. Money transfer in and out of Eximbank network (through accounts, domestic cards and individual documentation). Bill payment, loan payment, card statement repayment, etc. Registration: - Open / Close time deposit accounts. - Transfer interest from time account to demand one. - Transfer some amount to time deposit account on the maturity date. - Card services: Lock / Unlock card, PIN re-issue, statement address modification, SMS, e-commerce by domestic cards, card issuance, etc. 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn

2 HƯỚNG DẪN SỬ DỤNG INDEX I. LOGIN LOGIN FORGOT PASSWORD II. ACOUNT INFORMATION ACCOUNT SUMMARY INTERNATIONAL CARD STATEMENT III. MONEY TRANSFER MONEY TRANSFER WITH EXIMBANK MONEY TRANSFER OUT OF EXIMBANK MONEY TRANSFER TO MULTIACCOUNT LIST OF BENEFICIARIES IV. PAYMENT BILL PAYMENT VNTOPUP STATEMENT BALANCE REPAYMENT FOR CREDIT CARD V. PRODUCTS SERVICES OPEN TERM DEPOSITS CLOSE TERM DEPOSITS REGISTRATION OF INTEREST TRANSFER FROM TERM DEPOSITS TO TRANSACTION ACCOUNT MONEY TRANSFER TO TERM DEPOSITS ON THE MATURITY DATE LOAN REPAYMENT REGISTRATION OF CARD ISSUANCE REGISTRATION OF CARD FACILITIES REQUESTS TO THE BANK VI. CUSTOMER PROFILE CHANGE PASSWORD CHANGE AND MOBILE PHONE REGARDING OTP CHANGE DEFAULT ACCOUNT CHANGE TRANSACTION LIMIT VII. INTRUCTIONS ABOUT OTP AUTHENTICATION SMS AUTHENTICATION PKI AUTHENTICATION MOBILE OTP AUTHENTICATION th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn

3 LOGIN LOGIN Step 1: At link Step 3: Click Login FORGOT PASSWORD Please contact Eximbank s nearest banking unit. Login screen ACCOUNT SUMMARY - After successful login, the Account summary screen shows all accounts such as current accounts, term deposits, international card accounts, loan contracts, etc. - For account details, please click every required account. INTERNATIONAL CARD STATEMENT The screen shows the latest statement.moreover, you can view the statement of each card as belows: Step 1: Choose Card No. and Month / Year Step 2: Click View details to show the statement Acount information screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 03

4 USER MANUAL MONEY TRANSFER MONEY TRANSFER WITH EXIMBANK - In case you choose to transfer via Account Number - In case you choose to transfer via Card Number - In case you choose to transfer via ID Number Money transfer with Eximbank screen Step 3: Choose time of process - In case you choose Right now - In case you choose On date - In case you choose Recurring transfer Step 4: After required information finished, click Confirm 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 04

5 MONEY TRANSFER MONEY TRANSFER OUT OF EXIMBANK - In case you choose to transfer via Account Number - In case you choose to transfer via Card Number - In case you choose to transfer via ID Number Money transfer out of Eximbank screen Step 3: Choose time of process - In case you choose Right now - In case you choose On date - In case you choose Recurring transfer Step 4: After required information finished, click Confirm 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 05

6 MONEY TRANSFER MONEY TRANSFER TO MULTIACCOUNT Step 3: After required information of each transaction finished, click Add transaction to move the information into the below table. In case you want to delete some transaction, please click (Cancel) Step 4: After required information finished, click Confirm Money transfer to multiaccount screen LIST OF BENEFICIARIES - The screen shows beneficiary accounts as registered before. - Moreover, you can search beneficiary accounts following Beneficiary Name or Kinds of transactions, click Search - You click Add to input beneficiary information into the list. List of beneficiaries screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 06

7 PAYMENT BILL PAYMENT Step 2: Choose Bill Type and input required information Step 3: Input Customer code / Bill code and click Get information to check payment information Bill payment screen Step 4: After required information finished, click Confirm VNTOPUP Step 2: Choose Value and input top-up mobile phone VNTOPUP screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 07

8 PAYMENT STATEMENT BALANCE REPAYMENT FOR CREDIT CARD Step 2: Choose Card No. to repay the balance Step 3: Choose Payment rate and input required information Step 4: After required information finished, click Confirm Statement balance repayment for credit card screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 08

9 PRODUCTS SERVICES OPEN TERM DEPOSITS - Choose Product to open term deposit - Input Amount Open term deposits screen CLOSE TERM DEPOSITS Step 1: Choose Account No. to close - Choose Kinds of transactions. You can choose Close the term deposit or Withdraw a part of balance as expected. - Choose Account No. as beneficiary Close term deposits screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 09

10 PRODUCTS SERVICES REGISTRATION OF INTEREST TRANSFER FROM TERM DEPOSITS TO TRANSACTION ACCOUNT Step 2: Choose Account No. as beneficiary Registration of interest transfer from term deposits to transaction account screen MONEY TRANSFER TO TERM DEPOSITS ON THE MATURITY DATE Step 2: Choose Account No. as term deposit Money transfer to term deposits on the maturity date screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 10

11 USER MANUAL PRODUCTS SERVICES LOAN REPAYMENT Step 1: Choose Loan contract No. to repay the principal Step 2: Choose Account No. as debit account Step 3: Input Amount You can click Loan repayment schedule to view information about principal and due date Bước 3: Xác nhận và thực hiện (Xem hướng dẫn xác nhận giao dịch có yêu cầu OTP) Loan repayment screen Step 4: After required information finished, click Confirm REGISTRATION OF CARD ISSUANCE Step 1: Choose Kinds of cards as you required and click Agree after reading terms and conditions governing the use of card Registration of card issuance screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 11

12 PRODUCTS SERVICES REGISTRATION OF CARD FACILITIES Step 1: Choose Card No. and view facilities registered for the card in the below table Step 2: Click Register for another facilities on the card Step 3: Choose Facilities and input required information Registration of card facilities screen Step 4: After required information finished, click Confirm REQUESTS TO THE BANK Step 1: Choose Card No. and click Proposed information Requests to the bank screen 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 12

13 USER MANUAL CUSTOMER PROFILE CHANGE PASSWORD Step 1: Click Modify CHANGE AND MOBILE PHONE REGARDING OTP Step 1: Click Modify Customer profile screen CHANGE DEFAULT ACCOUNT Step 1: Click Modify CHANGE TRANSACTION LIMIT Step 1: Click Modify 8th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 13

14 INTRUCTIONS ABOUT OTP AUTHENTICATION SMS AUTHENTICATION Step 1: Choose SMS and click Get OTP Step 2: Input OTP sent via your mobile phone Step 3: Click Submit to finish the transaction PKI AUTHENTICATION Step 1: Choose PKI and click Submit Step 2: Choose the right PKI as registered Choose PKI to certify transaction Step 3: Input PIN of PKI and click Login to finish the transaction MOBILE OTP AUTHENTICATION Step 1: Choose Mobile OTP Step 2: Input OTP from Mobile OTP application on your phone Step 3: Click Submit to finish the transaction th Floor - Vincom Center, 72 Le Thanh Ton and 45A Ly Tu Trong Street, District 1, HCMC - Tel: Fax: (84-8) ebanking@eximbank.com.vn 14