PORTAL REGISTRATION & ACCESS USER S AID

Transcription

1 PORTAL REGISTRATION & ACCESS USER S AID These instructions will assist you registering for myrewadseveryday.com, changing your password, secret question or address, and recovering your password and user name if you forget them. Registering for myrewardseveryday.com When you visit myrewardseveryday.com, you will see this login page. Click on Register your account to access and begin. Click here to begin. Important Registration Notes and Tips Be sure to pick an account, username and password that you will remember. Your password must be at least 7 characters in length made up of numbers and/or letters, and must have at least one non-alphanumeric character, like!, #, or $. If your last name is unrecognized or showing as invalid, consider what might be in the system s database (e.g., an older last name, a suffix). For example, a suffix of Jr. or Sr. may be included but a suffix of II or III may not be, and/or a comma between your last name and the suffix may not be included. If trouble persists, please contact the Rewards Every Day Support Center at , and speak to someone who will support you with your registration. Your address cannot begin with a number (e.g., 4). If you have an address that begins with a number, you will not be able to register you will need to use an alternative address. See page 12 if you need to set up an account. You will be asked to provide a secret question and answer. This will be used in the event that you need to reset your account. Please be sure you can remember you secret answer. If you cannot remember the secret answer when trying to reset your account, please contact the Rewards Every Day Support Center.

2 To register for the site, complete all sections of this page. User name can be anything you choose. There are no parameters or character limits for this field. Your User Name is case sensitive. Password must be at least 7 characters made up of numbers and/or letters, and must have at least one non-alphanumeric character, like!, #, or $. Your Password is case sensitive. Your last name*. Your year of birth (e.g., 1974). Your Company Global ID, which is printed on your paystubs. address can be your Companyprovided address or your personal address. It must be a valid account. See page 12 if you need to set up an account. Choose your own secret question (such as: What is your pet s name?) and corresponding answer. There are no parameters or character limits. Tip: Choose a user name, password, secret question and secret answer you will remember. Be sure to register an address you regularly use. *If your last name includes a suffix, such as Jr. or II, but the system does not recognize your last name try entering with or without the suffix. 2

3 Here is an example of this information filled out. Once you have filled out the information, click on Register to be automatically taken to the site. Click here to register. 3

4 Changing a Password, Secret Question or Address Click your name in the top right hand corner of the site to change your password, secret question or address, click. Click on your name to change your password, secret question and/or address. 4

5 Fill out the information on this page to change your password, secret question or address. Only fill out the information you wish to change. For example, if you want to change your password, you only need to fill out that section. Click Update to complete the process. Click Update to complete the process. 5

6 You will see confirmation on the page that the change has been made in the applicable section. Confirmation the change has been made. 6

7 Forgotten Password If you forget your password, from the login screen click on Forgot Password after entering your username. Click here to begin the password reset process. 7

8 You will be taken to this page and asked to enter your user name and click Submit. Enter user name and then click Submit to continue. 8

9 Confirm your identity by answering your secret question and then click Submit to continue. Answer your secret question and then click Submit to continue. After answering the secret question correctly, you will receive an to the account you provided during registration. This contains a new password. Important Password Reset Notes and Tips If you haven t received the within a few minutes, be sure to check your Spam or Junk folder. When you receive the password reset , carefully copy and paste the password to be sure you do not add an extra space at the end. If you type in the password, do it VERY carefully. If you put in the password incorrectly, you will need to go through the process again and get a new reset password. 9

10 Forgotten User Name If you forget your user name, from the login screen click on Forgot User Name. Click on Forgot User Name. 10

11 You will be asked to fill in your last name, year of birth and Global ID. After that information is entered, click on Get My User Name. Your user name will then appear on your screen. Input all information and click on Get My User Name. You can then return to the login page. 11

12 Setting Up an Account You will be required to enter a valid account when registering on myrewardseveryday.com. If you do not have a Company-provided address or personal address, you can easily set up a free personal account in just a few minutes. Below are just a few of the free, web-based account providers that are available. You may be able to find another one that suits your needs. Gmail by Google ( Outlook by Microsoft ( Yahoo Mail by Yahoo! ( Simply click Create an account or Sign up from the home page. Then you can pick an address/user name and password, and enter some minimal personal information to create your own account. You can then log in and access your from any computer, tablet or smartphone with internet access. 12