Hotel Accommodation Reservation Procedure EXECUTIVE PROGRAMS MEMBERS

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Tracey McDaniel
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Hotel Accommodation Reservation Procedure EXECUTIVE PROGRAMS MEMBERS To reserve your hotel accommodation, you must be registered for the Gartner EMEA Symposium/ITxpo 2015 by your executive client

1 Hotel Accommodation Reservation Procedure EXECUTIVE PROGRAMS MEMBERS To reserve your hotel accommodation, you must be registered for the Gartner EMEA Symposium/ITxpo 2015 by your executive client manager. If no registration record exists, you will not be able to access hotel booking functions. Please note that we cannot hold/reserve rooms for nonregistered Symposium/ITxpo attendees. Your hotel reservation is tied to your gartner.com client account and will require gartner.com login details. Please consider printing these instructions for reference as you follow the steps outlined below. 1. To access the hotel booking function, please click here. Due to security restrictions, we would like to discourage you from booking your accommodation via phone, as credit card information cannot be protected and cancellation policies are more open to miscommunication and misinterpretation. 2. If you are not signed into gartner.com, please click on the SIGN IN button.

and password links. 4. If you are already signed into gartner.

2 3. Enter your Username and Password. You can request forgotten Username and/or Password by clicking on Forgot your username and password links. 4. If you are already signed into gartner.com, click on the REGISTER button. This will not generate duplicate registration, as you have already been registered for the event by your executive client manager.

3 5. Click on REGISTER ONLINE button. 6. Once you are logged into your registration, should you need to make any updates to your gartner.com profile (personal information, organization information, address, etc.), click on the EDIT button at the bottom of the page. If you are satisfied with the stored information, then click on CONTINUE.

4 7a 7b. You may be taken to a page containing your personal and event specific information. If so, please complete any questions on the following page, accept terms by ticking the relevant box and then click on CONTINUE. 8. Select the option to MAKE YOUR HOTEL RESERVATION and follow the online reservation process as prompted.

5 9. Select your required check-in and check-out dates and click on CONTINUE.

6 10. As an Executive Program s member, your first choice has been set to view member preferred hotels. If you re happy to reserve one of the Executive Program s member s hotels, please click on SELECT/MORE DETAILS button. Should you wish to check other available hotels, please click on the link Click here to view other hotel options.

11. If you have chosen to view other Hotel options, then you will be able to reserve any other available Hotel by clicking on SELECT/MORE DETAILS button.

7 11. If you have chosen to view other Hotel options, then you will be able to reserve any other available Hotel by clicking on SELECT/MORE DETAILS button. Should you wish to go back and reserve one of the Executive Program s member preferred hotel, please click on CLICK HERE TO RETURN TO YOUR PREFERRED HOTELS and the previous page will display again.

8 12. There are several room categories available in some hotels, so please select BOOK NOW next to your preferred room type at the hotel of your choice.

9 13. Please check your dates and Select your Room Occupancy. You can also request next day early check-in if required, late check-out if required, add special requirements or a hotel loyalty membership number, if applicable. Review your reservation details, including related cancellation policies. Please note: You will have to accept the cancellation policy and provide valid credit card information to secure your booking.

10 12. Please read and I agree to the Cancellation Policy; enter your credit card details to submit your booking. These details will be securely communicated to the hotel and will be charged for the duration of your stay from 23 rd October 2015 at 5pm GMT. Once all required fields (denoted by *) are completed, please select PROCESS HOTEL RESERVATION. NB.: Credit Cards valid at the time of booking, but expiring before the end of October2015 can be used to reserve via Gartner Registration Portal, however new credit card details must be provided to ensure the reservation remains valid. An reminder to all attendees with expired credit card details will be sent at the end of each month preceding the Event dates.

11 13. The reservation will be instantly confirmed on the screen. Your Hotel Confirmation including all reservation details as well as information on how to amend/change, update credit card details or cancel your current reservation will be sent to the address used for the registration. Should you wish to change your reservation straight away, you can also click on RETURN TO MY REGISTRATION and edit/change/amend any details of your reservation.

HOW TO CREATE A BOOKING USING E-DIRECT / GROUP E-DIRECT

HOW TO CREATE A BOOKING USING E-DIRECT / GROUP E-DIRECT An E-direct link shall be emailed to you. Clicking on this link will direct you to the landing page specific to your company s negotiated rate or