MyClinic. Password Reset Guide

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1 MyClinic Password Reset Guide

2 Content Retrieving your username Retrieving your password using security question Retrieving your password without remembering login credentials Retrieving your password using a reset token Retrieving your password using a reset token and Forgot Password Link from

3 Retrieving your username 1. Access 2. Click Need help with your username and password? 3. Select I forgot my Username 4. Enter your Last Name, address and Date of Birth and click Submit 5. You will receive an with your username - 3 -

4 Retrieving your password using security question 1. Access 2. Click Need help with your username and password? 3. Select I forgot my Password 4. Enter Username and click Submit - 4 -

5 5. Enter the answer to your forgotten password security question. 6. Click Submit 7. An will be sent to you with a URL to reset your password 8. Access your and click the Forgot Password Link 9. Enter new login credentials and click Submit - 5 -

6 Retrieving your password without remembering login credentials 1. Access 2. Click Need help with your username and password? 3. Select I do not remember any of my login credentials 4. Enter your First Name, Last Name, address, Date of Birth, and Zip Code 5. Click Submit 6. An will be sent to you with a URL to reset your password 7. Access your and click the Forgot Password Link 8. Enter new login credentials and click Submit - 6 -

7 Retrieving your password using a reset token If you are having difficulty resetting the password, you can the request the practice to provide you a password reset link and token. To retrieve your password using a reset token: 1. Access 2. Click Need help with your username and password? 3. Select I have my password reset token - 7 -

8 4. Enter your Reset token, address and Date of Birth 5. Click Submit 6. An will be sent to you with a URL to reset your password 7. Access your and click the Forgot Password Link 8. Enter new login credentials and click Submit - 8 -

9 Retrieving your password using a reset token and Forgot Password Link from If you are having difficulty resetting the password, you can the request the practice to provide you a password reset link and token. You will receive an containing the password reset link. You can reset the password using the link and the password reset token. To retrieve your password using a reset token: 1. Open NextMD.com Password Reset and click Forgot Password Link The Submit your password reset validation page displays 2. Enter the provided password reset token 3. Click Submit The Reset login credentials page displays 4. Enter the provided password reset token 5. Click Submit 6. The Reset login credentials page displays 7. Enter new login credentials and click Submit - 9 -

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