Transfer Payment Common Registration System. Access Transfer Payment Common Registration System (TPCR)

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1 Transfer Payment Common Registration System Access Transfer Payment Common Registration System (TPCR) Version Date: November 2017

2 Table of Contents Table of Contents Introduction... 1 Overview... 1 Purpose of this Manual... 1 Getting More Information... 1 User Roles... 2 Admin User... 2 Associate User... 2 Access TPCR via ONe-key... 3 What is ONe-key?... 3 Access TPCR with an existing ONe-key Account... 3 Create Your ONe-key Account... 3 Forgot your ONe-key Password? Forgot your ONe-key ID OR forgot both your ONe-key ID and Password? Access TPCR via GO-Secure What is GO Secure? Access TPCR via GO Secure Forgot your GO Secure Password? View/ Update GO Secure Profile and/or Security Questions Transfer Payment Common Registration System Access Transfer Payment Common Registration i

3 Introduction Introduction Overview The Transfer Payment Common Registration (TPCR) system makes registering your organization with the Ontario government easy and secure. With TPCR, organizations submit their profile information once accessible to all funding ministries. TPCR connects organizations to other government funding systems like Grants Ontario. In summary, the TPCR is a system that enables: Organizations to submit, update and maintain organization profile information; and Ontario ministries to access organization profile information from a centralized system. The Grants Ontario system enables organizations to apply for grants and view the status of their applications. Together, the Grants Ontario System and TPCR offer an easy and secure way for Ontarians to apply for and receive funding from the government. This is part of the Government of Ontario s commitment to modernize transfer payment administration. ONe-key and GO Secure provide secure access to Ontario government programs and services including TPCR. Note: If you do not have a ONe-key account or an existing GO Secure profile, you will need to create a ONe-key account to access TPCR. Purpose of this Manual This manual provides step-by-step instructions on how to: Access TPCR via ONe-key Reset a ONe-key password Retrieve a ONe-key ID Access TPCR via GO Secure Reset a GO Secure password Manage a GO Secure profile Getting More Information For more information contact the Customer Service team: Phone: or GrantsOntarioCS@Ontario.ca Transfer Payment Common Registration System Access Transfer Payment Common Registration 1

4 User Roles User Roles Admin User Associate User The admin user has the ability to: Manage (own) transfer payment account including user profiles for the organization Manage profiles of other users associated with the given organization Review and approve / deny requests for access to the organization registration Create new organization registrations Merge existing registrations View and manage organization registration details Enrol and receive access to the Grants Ontario System in order to apply for funding, if applicable An associate user has at least one approved access to an organization profile, and can: Manage (own) transfer payment account, including their user profile under the organization registration View all the organization information (read-only access) Enrol and receive access to the Grants Ontario System in order to apply for funding. Note: The first person to register an organization automatically becomes the Admin User for that organization. All other accounts for the same organization will be an Associate User. Transfer Payment Common Registration System Access Transfer Payment Common Registration 2

5 Access TPCR via ONe-key Access TPCR via ONe-key What is ONe-key? A ONe-key account is a single point of access to multiple services in the Government of Ontario. Creating a ONe-key account allows you to create a Transfer Payment Account and access Transfer Payment Common Registration, Grants Ontario and other services. Access TPCR with an existing ONe-key Account 1. Follow steps 1 to 4 in section Create Your ONe-Key Account below. 2. From the ONe-Key Login window, enter your ID and password. 3. From the My Services window, click on the Transfer Payment Account link. Create Your ONe-key Account 1. Open your Internet browser. Note: ONe-key does not work with all browsers. The following browsers work best: Google Chrome 27 or higher Mozilla Firefox 19 or higher Microsoft Internet Explorer 7 or higher 2. Go to: The language window appears. Select the language you wish to continue in. 3. The TPCR window appears. Click. Transfer Payment Common Registration System Access Transfer Payment Common Registration 3

6 Access TPCR via ONe-key 4. The How to Access TPCR window appears. Click to sign up for a ONekey account. 5. The ONe-key Login window appears. To create a ONe-key account, click Sign up now! 6. The ONe-key Account Registration window appears. On this page, you will be required to create your ID and password, provide responses to three security questions and an optional recovery address. Click. Transfer Payment Common Registration System Access Transfer Payment Common Registration 4

7 Access TPCR via ONe-key Note: Fields with an asterisk * beside them are mandatory and must be filled out in order to proceed to the next step. Tip: Follow the recommended guidelines for creating a ONe-key ID: The ID is limited to a minimum of 8 characters and a maximum of 100 characters You must include a letter (a z) Your ID is not case sensitive. Training1 is the same as TRAINING1 You can include numbers You can include an underscore (_) Follow the recommended guidelines for creating a password: The password is limited to a minimum of 8 characters and a maximum of 16 characters Your password cannot be the same as your ONe-key ID Passwords are case-sensitive. Training1@ is not the same as TRAINING1@ It must include at least one UPPER CASE letter (A-Z) It must include at least one lower case letter (a-z) It must contain at least one number It must contain at least one symbol such # Transfer Payment Common Registration System Access Transfer Payment Common Registration 5

8 X No spaces are allowed. Access TPCR via ONe-key 6.1. Confirm your password by retyping it again Read the Terms and Conditions of Use and Notice of Collection Click the checkbox beside I accept the Terms and Conditions of Use and Scroll down to the Password Recovery Info section Click the security question drop-down arrow. A list of questions appear Select one of the questions Type the answer to the question. 7. A ONe-key Account Registration Confirmation window appears. Click. 8. You will receive a confirmation and be redirected to an All Services from A to Z window. Click on the Transfer Payment Account link. Transfer Payment Common Registration System Access Transfer Payment Common Registration 6

9 Access TPCR via ONe-key 9. An Enrolment for Transfer Payment Account window appears. Click on the Request Enrolment Number link. 10. The Transfer Payment Account window appears. Enter the required information and click. Transfer Payment Common Registration System Access Transfer Payment Common Registration 7

10 Access TPCR via ONe-key 11. Click to access services such as Transfer Payment Common Registration and Grants Ontario. 12. You will receive two separate s with your Enrolment and PIN numbers and be redirected to the Enrolment for Transfer Payment Account window. Sample #1: Enrolment number Sample #2: PIN number Transfer Payment Common Registration System Access Transfer Payment Common Registration 8

11 Access TPCR via ONe-key 13. On the Enrolment for Transfer Payment Account window, enter the enrolment number you received by and click. 14. Enter the PIN number you received by and click. 15. A Terms and Conditions of Access window appears. Read the terms and conditions and click. Note: You may also wish to print this page for your records. 16. The My Services window appears. Click on the Transfer Payment Account link. Transfer Payment Common Registration System Access Transfer Payment Common Registration 9

12 Access TPCR via ONe-key 17. TPCR s Main Menu window appears. You will have the option to create a new registration, request access to a registration and view/update an existing registration. Forgot your ONe-key Password? If you have a ONe-key ID and forgot your ONe-key password, you are able to reset your password by following the steps below. You will be required to provide answers to your security questions. 1. Go to: Click on the Can t access your account link. 2. Select I forgot my password and click. Transfer Payment Common Registration System Access Transfer Payment Common Registration 10

13 Access TPCR via ONe-key 3. The ONe-key Password Assistance window appears. Enter your ONe-key ID, and click. 4. Enter the answers to the security questions and click. 5. The Reset Password window appears. Enter a new password and re-enter your new password. Click. Transfer Payment Common Registration System Access Transfer Payment Common Registration 11

14 Access TPCR via ONe-key 6. The Password Saved window appears. You may now use your new password to sign into ONe-key. Forgot your ONe-key ID OR forgot both your ONe-key ID and Password? If you have a ONe-key account and forgot your ONe-key ID OR forgot both your One-key ID and password, you are able to retrieve your ID and password by following the steps below. 1. Go to: Click on the Can t access your account link. 2. The Sign in help window appears. Select either I forgot my ONe-key ID or I forgot both my ONe-key ID and Password. Click. 3. A ONe-key ID Assistance window appears. Enter the address you provided when you created your ONe-key account and click. Your ONe-key ID will be ed shortly. If you need help with your password, instructions for password reset are provided in the . Transfer Payment Common Registration System Access Transfer Payment Common Registration 12

15 Access TPCR via GO-Secure Access TPCR via GO-Secure What is GO Secure? GO Secure provides secure access to Government of Ontario programs and services including the Transfer Payment Common Registration (TPCR) system. It is used specifically by individuals within the Ontario government and the broader public sector. Access TPCR via GO Secure Note: In order to access the TPCR via GO Secure, you will need your GO Secure ID and Password. 1. Go to: The language window appears. Select the language you wish to continue in. 2. The following window appears. Click. 3. The How to Access TPCR window appears. Click. Transfer Payment Common Registration System Access Transfer Payment Common Registration 13

16 Access TPCR via GO-Secure 4. Enter your GO Secure ID/password and click. Forgot your password? See section Forgot your GO Secure Password? 5. The Welcome window appears. Enter: in the administrator s fields. Click. 6. A confirmation page will appear. Note: You will receive a Welcome from the Administrator within two (2) business days. 7. The Welcome will contain a link. Click on the link. The GO Secure Sign In page appears. Enter your GO Secure ID/Password and click Sign In. 8. Once signed in, the Transfer Payment Account window appears. Enter the required information and click. Transfer Payment Common Registration System Access Transfer Payment Common Registration 14

17 Access TPCR via GO-Secure 9. The TPCR Main Menu window appears. You will have the option to create a new registration, request access to registration and/or view/update any existing information. Forgot your GO Secure Password? Note: If you have a GO Secure profile and forgot your GO Secure Password, you are able to reset your password by following the steps below. You will be required to provide answers to your security questions. 1. Go to: Click the Forgot your ID or Password? link. Transfer Payment Common Registration System Access Transfer Payment Common Registration 15

18 Access TPCR via GO-Secure 2. Enter your GO Secure Login ID and click. 3. The Password Recovery window appears. Enter the answers to the security questions, choose a new password and confirm your new password. Click. A message will appear confirming that you may now use your new password. View/ Update GO Secure Profile and/or Security Questions You are able to view and/or update your profile, change your password and/or modify your security questions and answers through the self-manage GO Secure profile link. 1. Go to: Click the GO Secure Profile link. Transfer Payment Common Registration System Access Transfer Payment Common Registration 16

19 Access TPCR via GO-Secure 2. A new GO Secure Sign In page appears. Enter your GO Secure ID and Password and click. 3. Your Profile window appears. Click to save your changes. Transfer Payment Common Registration System Access Transfer Payment Common Registration 17

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