Sending SMS using PEPJOY INFOTECH platform

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1 Sending SMS using PEPJOY INFOTECH platform 1. You can send messages to: a. just one person using the Single SMS feature b. To a large number of people - using the Bulk SMS feature c. To a group of people in the address book - using the Group SMS feature 2. The Bulk SMS feature allows you: a. To send the same message to a larger number of people or b. To personalise the message for each recipient (only the Bulk SMS feature allows you to personalise messages) 3. The process of sending Single SMS is very intuitive Sending Single SMS 1. Go to 2. Enter your username and password a. Username: xxxxxxxxxx b. Password: xxxxxxxxxxx (See sent to you) c. Contact pepjoy@gmail.com if you do not have a username and password 3. Click on Login [Type text] Page 1

2 4. Click on Send SMS see red arrow 5. In the Number field (see red arrow) enter the cell phone number of the recipient, it should be in this format In the Sender field (see yellow arrow) enter the ID you want the recipient to see, for example, I will enter HAPASIS if I am sending messages to HAPASIS customers. 7. Please note that: a. the ID you enter should not be more that 11 characters if it is only alphabets or a mixture of alphabets and numbers b. You can also enter a phone number in the format ; although this is more than 11 characters, it will work 8. From the Selected Message Type, select Text see green arrow 9. In the Message area, enter the message you want to send see red arrow [Type text] Page 2

3 10. The Characters area (see yellow arrow) show the number of character used in your message. a. 160 characters form 1 SMS message b. If you go beyond 160 characters, you will be notified that you are sending 2 messages. c. beyond 320 character is 3 messages and so on 11. Tick the Schedule box only if you want to schedule the message to be sent at a particular time see green arrow. 12. Click on the Send button (see red arrow) to send the message 13. Click on the Reset button (see yellow arrow) clear everything you have entered [Type text] Page 3

4 Sending Bulk SMS 14. First you need to prepare your numbers using a notepad file (recommend) or a CSV file a. For Notepad, enter each recipients numbers on one line per number as shown in the image below b. For csv, enter each recipients numbers on one row per number as shown in the image below c. We suggest you use Notepad file instead of a CSV file. [Type text] Page 4

5 15. Click on Bulk SMS see red arrow 16. Under Message type see red arrow, select Text see yellow arrow 17. Click on Browse button see red arrow [Type text] Page 5

6 18. A new window appears, find your saved notepad or CSV file that has the list of numbers see red arrow 19. Click on the Open button see yellow arrow 20. In the Sender area see red arrow, type the name you want the message to go with, this should be up to 11 characters 21. In the Message see red arrow, type your message 22. The number of characters you have typed will be counted under at the Character area. If the number of characters exceed 160, the message will become 2 message and will take two units of your balance 23. Do not click the Schedule box if you want to send the message immediately [Type text] Page 6

7 24. Click on the Send button to send the message see red arrow 25. When the message are sent you should see the success message see red arrow 26. Depending on amount of numbers you have it will take a few minutes for the messages to be sent [Type text] Page 7

8 Sending Personalised Messages 27. Bulk SMS also provides facility to send personalised SMS by selecting comma separated (.csv) file such as text created with Notepad or a CSV file created with Excel as shown in the two images below. 28. Note that the mobile numbers including country code must always be the first column followed by the rest of the column, as shown below: 29. Click on Send SMS see red arrow [Type text] Page 8

9 30. Click on Bulk SMS see red arrow 31. For sending Personalised Bulk SMS check the Personalise checkbox and enter sender, select message type and select the tags to compose the personalised message. Using personalised bulk sms, you can send sms to a maximum of mobile numbers at a time. If you face any problems contact us Contact Person Alfred Oduro Kwarteng pepjoy@gmail.com Phone: [Type text] Page 9

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