Automatic Receipts Reversal Processing

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1 ERP CLOUD Automatic Receipts Reversal Processing Oracle Receivables Table of Contents 1. Purpose of the document Assumptions and Prerequisites Feature Specific Setup... 3 Receivables Lookups... 3 Reversal Reason to Category Mappings Flow diagram Reversal Status Report Automatic Receipts Reversal Relevant fields in the Customer Payment Status Report (pain message) An example scenario Transaction entry Automatic Receipts Creation Remittance Batch Creation Settlement Batch Creation Acknowledgement file upload Acknowledgement message processing Automatic Receipts Reversal

2 1. Purpose of the document This document explains the implementation and usage guidelines for the Automatic Receipts Reversal processing for ISO Direct Debits. Oracle Payments supports processing of the ISO Customer Payment Status Report (pain message) for ISO Direct Debits. The Retrieve Funds Capture Acknowledgements process processes the ISO Customer Payment Status Report (pain message) which contains information on rejected settlements, if any. Automatic Receipts Reversal processing provides the ability to automatically reverse the receipts for rejected settlements. It covers the following: Automatic Receipts Reversal process Run the Automatic Receipts Reversal process to reverse receipts, not reversed by the Retrieve Funds Capture Acknowledgements process. Reversal Status Report - The Reversal Status Report shows receipts that are automatically reversed and receipts that are not reversed either when the Payments Retrieve Funds Capture Acknowledgements process or the Automatic Receipts Reversal process runs. The Payments Retrieve Funds Capture Acknowledgements process or the Automatic Receipts Reversal process automatically submits the Reversal Status Report. It also supports manual submission. 2. Assumptions and Prerequisites In this document, the following entities are assumed to have already been set up : Data Security Refer to the Fusion Security topical essay available on cloud.oracle.com Geographies Enterprise Structure Customers Procurement Business Function Common Options for Oracle Receivables Document Sequencing Receipt Classes and Methods Bank accounts ISO Direct Debits setup It is recommended that the Implementation Project is complete for your organization before commencing the Feature Specific Setup outlined below. If you require further details, refer to the Analyze and Report section of Oracle Financials Cloud (Get Started) web site. 2

3 3. Feature Specific Setup Receivables Lookups Task name: Manage Receivables Lookups Navigation : Navigator > Setup and Maintenance -> Manage Receivables Lookups Set up the ISO rejection codes in the pain message as Reversal Reason lookup codes. The following table shows examples of ISO rejection codes. Map the lookup codes to Reversal Categories. Automatic Receipts Reversal derives the Reversal Reason and Reversal Category which are mandatory for reversing a receipt, from this mapping. Code Name Definition 1 AC01 IncorrectAccountNumber Account number is invalid or missing. Formerly: Format of the account number specified is not correct. 2 AC04 ClosedAccountNumber Account number specified has been closed on the bank of account's books. 3 AC06 BlockedAccount Account specified is blocked, prohibiting posting of transactions against it. Search for the Lookup Type CKAJST_REASON in the Manage Receivables Lookups page. Create new lookup codes for the ISO rejection codes. Once set up as a lookup code, map it to a Reversal Category as shown in the next section. This information is mandatory for reversing a receipt. 3

4 Reversal Reason to Category Mappings Task name: Manage Receivables Reversal Reason to Category Mappings Navigation : Navigator > Setup and Maintenance -> Manage Reversal Reason to Category Mappings The pain message contains the ISO rejection codes for rejected settlements. Map the ISO rejection code set up as a Reversal Reason to a Reversal Category using the Manage Reversal Reason to Category Mappings page. During automatic receipt reversal, the mapping supplies the Reversal Reason derived from the ISO rejection code from the pain message and Reversal Category which is mandatory to reverse a receipt. Disable the mapping if you want to disable automatic receipt reversal for a particular rejection code. 4

5 5

6 4. Flow diagram 6

7 5. Reversal Status Report Use the Reversal Status Report to view information on receipts that are reversed and on receipts that are not reversed when the Payments Retrieve Funds Capture Acknowledgements process or the Automatic Receipts Reversal process is run. The Payments Retrieve Funds Capture Acknowledgements process or the Automatic Receipts Reversal process automatically submits the Reversal Status Report. It also supports manual submission. You can run the report using the Scheduled Processes page for a Settlement Batch Reference or Settlement Batch Creation Date range. 7

8 6. Automatic Receipts Reversal The Payments Retrieve Funds Capture Acknowledgements process is run only once for the pain message. The process sets the receipt status to Confirmed for rejected settlements if the setup is incomplete or if the Reversal Reason to Category Mapping is disabled. Use the Automatic Receipts Reversal process to reverse such receipts automatically. Complete the missing setup prior to running the process. 8

9 7. Relevant fields in the Customer Payment Status Report (pain message) Rejected settlements have status as RJCT in the <TxSts> tag of the Customer Payment Status Report (pain message). The <Cd> tag has the rejection code. It is this rejection code that that is set up as a Reversal Reason and mapped to a Reversal Category in the Manage Reversal Reason to Category Mappings page. The <AddtlInf> tag has more information on the rejection reason. 9

10 8. An example scenario The example scenario is as follows: 1. Create two Receivables transactions. 2. Create automatic receipts for the two transactions. 3. Create a remittance batch and include the two receipts. Approve the remittance batch. 4. Create a settlement batch. 5. Prepare and upload the acknowledgement message file. Both the settlements are rejected with rejection codes AC01 and AC04. The example assumes that the rejection code AC01 is set up as a Reversal Reason and mapped to a Reversal Category. The rejection code AC04 is not setup as a Reversal Reason. 6. Run the Retrieve Funds Capture Acknowledgements process for the settlement batch. Verify the receipt for the rejected settlement with code AC01 is reversed and the status of the receipt for the rejected settlement with code AC04 is set to Confirmed. 7. Complete the missing setup for code AC04 and run the Automatic Receipts Reversal process. Verify the receipt for the rejected settlement with code AC04 is now reversed. Check the Reversal Status Report output to see the receipt status. Transaction entry Task name: Create Transaction Navigation : Navigator > Receivables Billing -> Create Transaction Create Receivables transactions. Select the appropriate automatic receipt method on the transactions for ISO Direct Debits. Create two Receivables transactions trx_1 and trx_2 as shown. Choose the appropriate receipt method. 10

11 Automatic Receipts Creation Task name: Create Automatic Receipts Navigation : Navigator > Receivables Balances -> Create Automatic Receipts Run the Create Automatic Receipts process with suitable selection criteria to select the transactions created in the previous step. Create Automatic Receipts for the two transactions. 11

12 Remittance Batch Creation Task name: Create Receipt Remittance Batch Navigation : Navigator > Receivables Balances -> Create Receipt Remittance Batch Run the Create Receipt Remittance Batch process for the automatic receipts created in the previous step. Create a remittance batch and include both the receipts. Approve the remittance batch. Settlement Batch Creation Task name: Create Settlement Batches Navigation : Navigator > Funds Capture -> Create Settlement Batches 12

13 Run the Create Settlement Batches process to create a settlement batch for the receipts 13

14 Acknowledgement file upload Task name: File Import and Export Navigation : Navigator > Tools -> File Import and Export Upload the acknowledgement file. For details on the acknowledgement file, refer the section on Relevant fields in the Customer Payment Status Report (pain message) Prepare the acknowledgement message. Both the settlements are rejected with codes AC01 and AC04. The example assumes the code AC01 is already set up as a Reversal Reason and mapped to a Reversal Category. Refer to the attached sample acknowledgement message _1_test.xml Upload the acknowledgement message. Acknowledgement message processing Task name: Retrieve Funds Capture Acknowledgements Navigation : Navigator > Funds Capture -> Manage Settlement Batches Run the Payments Retrieve Funds Capture Acknowledgements process for the settlement batch. Verify the receipt for the rejected settlement with code AC01 is reversed and the status of the receipt for the rejected settlement with code AC04 is set to Confirmed. 14

15 Automatic Receipts Reversal Navigation : Navigator > Tools -> Scheduled Processes Run the Automatic Receipts Reversal process to reverse receipts that are not reversed by the Retrieve Funds Capture Acknowledgements process. Complete the missing setup for code AC04 and run the Automatic Receipts Reversal process. Verify the receipt for the rejected settlement with code AC04 is now reversed. Check the Reversal Status Report output to see the receipt status. 15

16 16

17 Oracle Corporation, World Headquarters Worldwide Inquiries 500 Oracle Parkway Phone: Redwood Shores, CA 94065, USA Fax: C O N N E C T W I T H U S blogs.oracle.com/oracle facebook.com/oracle twitter.com/oracle oracle.com Copyright 2017, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group White Paper Title October

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