Juniper Networks Certification Program

Transcription

1 Juniper Networks Certification Program ecertificate Download and Print Instructions OVERVIEW Your JNCP ecertificates are now available in your user account on the Juniper Networks Learning Portal. Please follow the simple instructions below to download your JNCIA, JNCIS, JNCIP or your JNCIE ecertificates. Instructions in Brief Detailed instructions below Step 1: To access your ecertificate you must have an account in the Juniper Learning Portal. This account must have your CertManager ID and use the same first and last name and address as your CertManager account. Retrieve your CertManager I.D. and primary address from CertManager or the notification you received from CertManager. Step 2: Create or update your Juniper Networks Learning Portal User Account To create a new user account on the Juniper Networks Learning Portal, go to Step 2A below. To update your existing user account on the Juniper Networks Learning Portal, go Step 2B below. Step 3: View your active ecertificates in your user account My History. Step 4: Download and print your ecertifcates. Juniper Networks, Inc. 1

2 DETAILED ecertifcates DOWNLOAD AND PRINT INSTRUCTIONS Please allow 5 to 7 business days from the date of your exam at Prometric for your ecertificates to become available in your Juniper Networks Learning Portal user account. Step 1: Go to CertManager and login to your account. Make note of the following because you ll need to enter this information into your Juniper Networks Learning Portal user account exactly how it is represented in your CertManager account: First Name and Last Name CertManager I.D. (This is different from your Prometric I.D.) Your primary address registered to your CertManager Account. Note: To access your ecertificate the address in your CertManager account must be the same as the address in your Juniper Learning Portal account. You may choose to change your CertManager address to be the same as in the Juniper Learning Portal. If you choose to do that it will take 24 hours after you change your CertManager address for your ecertificates to appear in the Juniper Learning Portal. Note: This is a good opportunity to update your personal information by accessing Update Personal Info. NOTE: If you are unable to access your CertManager Account, us at certmanager@juniper.net and include your Prometric I.D. for account recovery assistance. Juniper Networks, Inc. 2

3 Step 2: Go to the Juniper Networks Learning Portal Home page at: to create or update your Juniper Networks Learning Portal user account. Step 2A: If you are a new user to the Juniper Networks Learning Portal, click on New Users Register here under the login window on the right side of the Learning Portal home page. During the registration process you will create a user profile. In order to access your ecertificates you must enter the following information when creating your account: o Enter your CertManager I.D. o Enter the same as your CertManager Primary o Hit Register NOTE: It may take up to 24 hours to receive the to activate your account. If you do not receive this activation within 24 hours please us at training-req@juniper.net. Juniper Networks, Inc. 3

4 Step 2B: If you are an existing user to the Juniper Networks Learning Portal, please login to the portal using your login credentials. Then, go to My Profile Then, go to Edit My Contact Information and do the following: o o o Enter your CertManager I.D. Enter the same as your CertManager Primary Hit Update Step 3: To Access your ecertificates From any page in the Learning Portal, on the top right of your screen, do the following: Click on My History Juniper Networks, Inc. 4

5 Then, In the Display Drop Down List, click on JNCP Certificates You ll see all your active ecertificates names listed. o NOTE: If you have a credential that has expired, you will not see it appear as an option for you to print. Only active certifications are available to you. Step 4: To Download and Print your ecertificates Under each ecertificate credential name, you click on View Certificate Open the certificate and either print it directly from the portal or you can download it and print it from your computer. Juniper Networks, Inc. 5

6 Notes: If you are having issues viewing and printing your certificate, try the following: o Temporarily disable pop-up blockers as this can sometimes prevent the download o Check that you have the most recent versions of Internet Explorer or Firefox If you are still experiencing issues, please contact us at e-certs@juniper.net. Corporate and Sales Headquarters Juniper Networks, Inc North Mathilda Avenue Sunnyvale, CA USA Phone: 888.JUNIPER ( ) or Fax: APAC Headquarters Juniper Networks (Hong Kong) 26/F, Cityplaza One 1111 King s Road Taikoo Shing, Hong Kong Phone: Fax: EMEA Headquarters Juniper Networks Ireland Airside Business Park Swords, County Dublin, Ireland Phone: EMEA Sales: Fax: Copyright 2009 Juniper Networks, Inc. All rights reserved. Juniper Networks, the Juniper Networks logo, Junos, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Oct 2009 Juniper Networks, Inc. 6