Campus Online User Guide

Transcription

1 Campus Online User Guide

2 Content Page 1) How to access Campus Online 3 2) How to view account balance 5 3) How to set notification to parents 7 4) How to set low balance notification limit 9 5) How to set spend limit (daily) 11 6) How to top up card via Credit card or PayPal 13 7) How to do new meal order 19 8) How to cancel meal order 29 9) How to set/cancel banned items 31 10) How to restrict card usage 33 11) How to view reports 35 12) How to do translation to your preferred language 44

3 How to access Campus Online 3

4 Logging in to Campus Online Click User Login

5 Enter User Name and password Enter your Veracross User Name And Password and press login (this login is currently set to only the head of the household -which is currently set to the male parent/guardian. If that login does not work, please try the other parental login). Please note login format!

6 How to view account balance 5

7 Campus Account Page Navigation Menu. Use these menus to browse the site modules described in this user guide. Current Campus Account Balance Edit Account Rules opens the Set Spend Limit Page to set your child's daily spend limits.

8 How to set notification to parents 7

9 Campus Profile Page The landing page shows your contact details and low balance notification setting. You will receive an to this address nightly once you account falls below the notification limit set here

10 How to set low balance notification limit 9

11 Edit Profile Page To change the preferred recipient for the low balance alert choose from the available selections here. Low Balance trigger amount

12 How to set spend limit (daily) 11

13 Set Spend Limit Page Set Spend Limit allows you to set individual spend limits for your child by location. A school may have various locations, Cafeteria, Supply Shop, Snack Vending machine for example

14 How to top up card via Credit Card or PayPal 13

15 Smart Card Top Up Page 1 Smart Card Top-up provides a convenient credit card payment option. Choose from the pre set amounts and click Top-up to maneuver through the payment process.

16 Smart Card Top-up Page 2 To Campus Account Online Payment Charge Transaction Fee The Top-up amount you have selected is shown along with a small administration fee charged for using the service. Billed to Credit Card If you agree with the Refund Policy Click the checkbox & Accept to proceed

17 Smart Card top-up Page 3 (Credit Card, enter card details) Enter your Credit Card details on this page Or choose Pay with my PayPal account if you have a PayPal account. After entering your card details click the Review and Continue. Check your order summary here.

18 Smart Card top-up Page 4 (Transaction review and finalise transaction) Review the transaction details and click Proceed

19 Smart Card top-up Page 5 (Online Payment Transaction Confirmation page) Check the E-Account Report from the Report menu to confirm the transaction details & history. If you wish to print a receipt click Print receipt, otherwise click close.

20 How to do new meal orders 19

21 New Meal Order Tips Meals May be ordered up to 1 month in advance Cancellations must be done before the daily cut off time. Campus Online is a pre paid system. You must have paid the Elementary Semester Plan to receive meals via the online ordering service, ask the cafeteria manager for details. You may leave items in the meal cart and browse away for top-up for example, then come back and save the orders. The meals will be retained until midnight before being cleared out of the temporary meal cart. Don t forget to SAVE the Meal Orders after adding to the temporary meal cart. Always check the Meal Order Report for confirmation your order has been saved.

22 New Meal Order Page 1 The New Meal Order page is for placing online meal orders. From the selection boxes, select the student you are ordering for, the meal type and the month\year. The available menu items will then be displayed.

23 New Meal Order Page 2 Click on the week you wish to order for. These dates will now be represented as days of the week to select from. Click on the day of the week to display those meals.

24 New Meal Order Page 3 Select the Quantity of items to add the items to the temporary cart. The cumulative item price will be shown in the Menu Items Total box (Meal Plans are not charged online). Click the Save to Food Cart modal once you have completed the order.

25 New Meal Order Page 4 Once you have selected all the items for the day, week or month click Save to Food Cart The total of all your meal orders will be shown in a pop up window. Click Continue to save the meal orders to the temporary meal cart or cancel to cancel the order.

26 New Meal Order Page 5 Meals are not saved and charged (if charges apply) until finalizing the order in the Food Cart Items menu.

27 New Meal Order - Page 6 Click the Modify option to change the order or the Delete option to remove the order from the cart. Click the Save Meal Order to finalize the order and debit the account

28 New Meal Order - Page 7 After Clicking the Save the Meal Order button you are presented with a pop up windows that allows you to Continue to finalize the order or Cancel to cancel the order.

29 New Meal Order - Page 8 Meal Order Confirmation message! Please check the Meal Order Report in the Reports menu for confirmation of all orders.

30 How to cancel meal orders 29

31 Cancel Meal Order - Page 1 Daily Meal Order cancellation times The Cancel meal order page allows you to cancel a meal and receive an automated refund to your Campus Online account if applicable. To cancel a meal first select the child's name and meal type. Any saved orders will appear. Select the check box of the items to be cancelled and proceed to click the Cancel Meals(s) button

32 How to set/cancel banned items 31

33 Set / Cancel Banned Items page Set/Cancel banned Items page allows a parent to restrict certain items from purchase by their child's smartcard at the cafeteria. Department Item You can set different items to restrict per child. Select the child s name from the drop menu. To restrict a complete department of items check the top level Department Name and all items in that department will be restricted. To restrict an item in a department click on the department name and then select the item from the expanded list.

34 How to do restriction on card usage 33

35 Restrict Card Usage page The Restrict Card Usage page allows a parent to block the card from use on certain days of the week. In this example the child selected cannot use the card on Monday & Tuesday as those days are checked.

36 How to view E-Account Report 35

37 E-Account Report Page The E-Account report shows all account activity including top up s, spending and adjustments. Set the date range to report on, then Show Results. The Report can be printed if required.

38 E-Account Report Output

39 How to view Card Activity Report 38

40 Card Activity Report Page The Card Activity Reports details all Campus Online smartcard spending and can be generated for any date range. Select the user to report on or ALL then Show Results. The report can be printed if desired.

41 Card Activity Page Output

42 How to view Meal Order Report 41

43 Meal Order Report Page The Meal Order Report shows past, present and future meal orders saved and billed to account. Select future dates to search for future meals. Select the user to report on then Show Results. The report may be printed if desired.

44 Meal Order Report Output

45 How to do translation to your preferred language 44

46 Translation Service Select the Translate button a the bottom of the page to translate the web page text Click undo to return to English Click the More Languages option if your preferred language is not shown