Frequently Asked Questions

Size: px
Start display at page:

Download "Frequently Asked Questions"

Transcription

1 Frequently Asked Questions Site Access Where do I go to access the online store? Access to the official PartyLite Business Supplies website is offered in two ways. First, Consultants can access the storefront by logging into the my.partylite.com intranet site. Navigating to the Resource Center and the Business Associates header will allow you to click on the Business Supplies link and access the site. Second, you can go directly to the site by entering into your internet browser. I am trying to log in to the site but I don t have a user account. How can I gain access? If you have not previously registered for the site, follow the First time users click here to register link and complete the online form to setup an account. Your address will be your user ID and you will set your password during registration. At this time, you will also be prompted to set a security question which you can use later in the event that you can t remember your password. I have registered previously, but I can t remember my login information. Now what? If you have previously registered but can t remember your User ID or Password, click the link Forgot my Password. You will be prompted to enter your user ID, which will be the address you supplied when you registered. The next screen will ask you to answer your preset security question. If you can answer the security question correctly, you will be prompted to reset your password. Please note: customer support cannot retrieve your password but can reset it in the event you can t answer your security question. If you need your password reset, please contact customer support. Using the Site I have successfully logged into the site, but I don t know where to start. Once you access the site, you will be linked to the Home Page, which will offer you informational updates and Featured Products. If you are ready to place an order, click one of the quick links at the bottom of the page or click the Catalog tab at the top of the page to see all catalog items. In the Catalog tab, you will be guided to the appropriate folder for the type of item you are looking for. Click the item you wish to order to continue. What types of products are available on the site? You can order many types of products through the site. First, you can order items that help you run your PartyLite business, like stationery and communication tools. If you are just getting started with PartyLite, browse the stationery product to see your options for business cards, letterhead and envelopes, or address labels. It is important to advertise your business, and there are always new items being added to help you showcase your contact information. You can also order static inventoried items produced in large quantities in order to offer you the best possible unit price. Inventory items may be special items created for ordering through the site or additional quantities of items that are part of your monthly mailing. You can also order personalized marketing tools, which allow you to access approved templates and input your customized information. These items allow you to create and view customized PDF proofs in real time. Depending on your needs, you may want to add your contact information to marketing products or customize your show materials. Check back often as new items are being developed frequently. How does the ordering process work? When ordering, first choose and customize your products, if applicable, and add them to your shopping cart. When you are finished shopping, click the Checkout button at the bottom of the shopping cart page. You will then be prompted to enter your shipping information and select a delivery option based on when you need your products to arrive. Click Continue. Enter your billing information and click Continue. Enter your credit card information. Review the Terms and Conditions and check the box denoting you have read and agree to the stated Terms and Conditions. Review your order carefully. If everything meets with your approval. Click Complete Order button to submit your order. On the confirmation page your will be given an order number for your records (I.E. PLG-PO1234). Once your order is submitted and accepted, an will be sent to your user ID / address letting you know your order has been processed. After your order ships, another will alert you to the tracking number of your shipment. I want to order a custom product. How does that work? Customized items, like business cards, begin with a product template in the Catalog folders. Choose the template you prefer and input your information in the fields on the left side of the screen. Once you have entered your custom information, click the Refresh/Preview button to merge your data with the template. After a moment, you will see a thumbnail view of your custom product. Click the View PDF button to see a high resolution PDF proof of your design. Once your product order is submitted, your files are not adjusted, so it is important to proofread the file to be sure you are happy with it before continuing. Add the product to your shopping cart and checkout as normal. If you want to view a previously approved design, find the order in the Order Manager and click the magnifying glass to see the artwork supplied for print. I am trying to order a kit product, and there are multiple items to create and approve. How do I do that? Kit products consist of multiple items. Once you choose to order a kit item, you will be prompted to add it to your cart. Once in your cart, you

2 will need to personalize each item individually before you can process your order. Next to each custom item, you will see a Version arrow. Click the Version button to proceed to the individual item template and finalize your products. After all version arrows have been completed, you can proceed to checkout. I have created my custom products but I want to make sure the text I have entered fits the design correctly, how can I ensure it will look right? Custom items are built according to preset formatting rules, so that information you enter will format to fit the allotted spacing. In the event you have a long or website address, you will see the type font will shrink to fit the allotted space. Since you are entering this information in real time, we cannot be held responsible for the content of your design. Before you approve your design for print, be sure to view the PDF at 100% so you can accurately judge the legibility of your design. Some products have been designed specifically for longer names and address information, so be sure to choose the template that best fits your contact information. Shipping Questions How long will take for my order to reach me? At PartyLiteBusinessSupplies.com, you are free to choose your delivery date based on your individual delivery needs. Standard service orders will arrive within 10 business days (two weeks). For those needing quicker delivery, upgrade to Expedited service (orders arrive within 5 business days) or Rush service (orders arrive within 3 business days). Please note that Rush service may not be available for all products. Given the opportunity to plan well ahead, choose Standard service for the lowest rates available. For shipments to military bases or outside the continental United States, choose the Alaska, Hawaii, APO/FPO option. Your order will ship via the Unites States Postal Service and may take longer to arrive. Orders placed by 12am EST will begin production on the next business day. Once your order has shipped, an will be sent to the address on file with the tracking number link so you can monitor the progress of your shipment. While delivery cannot be guaranteed due to carrier transit delays, we can assure you your order will ship in time to meet your designated service level. Please note some items may ship separately due to production considerations and your packing slip will detail the items arriving separately. SERVICE LEVELS STANDARD Arrives within 10 business days* EXPEDITED Arrives within 5 business days* RUSH Arrives within 4 business days* USPS ALASKA/HAWAII/APO/FPO Ships within 5 business days** *Not all products may be available for Rush service. This service is only available for physical addresses within the continental United States, excluding PO boxes, APO and FPO locations. All delivery dates are subject to the Shipping Terms and Conditions. **This service is designated for all PO boxes, shipments outside the continental United States, and military bases and utilizes USPS service. Transit times are not guaranteed and may vary. Once I have placed my order, how do I know where it stands? Once your order is placed, you will receive an notifying you that your order has been accepted. You will receive another once your order ships notifying you of the tracking information. You can also check the dates of past orders by clicking onto the Order Manager tab. In the Order Manager, you can specify the search parameters and will need to display the results by item. Once you find your previous order, the results will show you the status of each individual item. Clicking on the status will detail the dates of each step of the process. Can I reorder items that I have ordered in the past without entering my information again? Yes. Locate your order in the Order Manager and view the details of the order. In the results area, you can check the boxes of the items you wish to reorder and skip right to a new shopping cart. What else can I do to save time entering data? Once logged into your account, you can update the contact information related to your account. Frequently used shipping and billing addresses, account profiles, and profile information can all be saved to make future orders easier to process. When ordering a customized product, you will be prompted to enter your custom information, which can then be saved as a Autofill. At the bottom of the form, click Save Autofill Content enter a Autofill name and click the Save button. On future visits, you can search for saved Autofill and import them into the template. To set default shipping or billing information, select a saved address from your Address Book and click the default shipping and/or billing address button to make the address a default. The address will appear as your default for future orders.

3 Billing Questions What credit cards do you accept? We accept VISA, Mastercard, and Discover. When will my order be charged to my credit card? Once you submit your order the total bill amount will be pre-authorized on your credit card and the funds will be held aside. Your credit card will be charged after your order has shipped. I am hesitant to give my credit card information without knowing the site is secure. How can I check to see if it is encrypted? Depending on the browser you use (Internet Explorer, Mozilla Firefox, Safari), there are different ways of checking the security encryption for the billing page on the site. By opening the billing page in its own window and right clicking to display the properties, you will see that the page entails an RC4 128 bit high grade encryption. I just checked my credit card statement and noticed I was charged twice. How did this happen and how do I resolve it? It is very unlikely you were actually charged twice, but there may be open authorizations on your account if you entered invalid information and your card was denied. Most frequently, users enter incorrect billing address information or card verification numbers. When you process your order online, the card verification process checks with your credit card company to ensure that the amount you wish to charge is available for future settlement. The credit card account holds the amount you are seeking to process for a specific number of days (generally 30 days) as your order is not settled until your order has shipped. In the event that you enter incorrect billing address or credit card number information, the funds will remain authorized by your credit card company but will never process through for settlement since the order was rejected. We have no ability to cancel this authorization and we cannot settle the charges. You can either contact your credit card company to cancel the authorization or just wait for the authorization to expire, at which point it will disappear from your credit card statement. I am getting and error message when I attempt to complete my order. How do I resolve this? To resolve the issue, take a moment and review your billing address and credit card information to ensure they are correct and entered into the appropriate fields, as well as, confirm the billing address matches the address associated with the credit card being used. Subscription Manager How do I enroll in a Subscription? To enroll, go to PartyLiteBusinessSupplies.com and log-in to the site. For information on accessing the site please refer the previous questions and answers. Business Supplies masthead. There you will find an overview of the new and improved subscription service. Click the Subscription Manager button at the bottom the page to begin. Enter your user profile information in the provided fields. Please note all flier shipments and confirmations will go to the addresses provided here. Once complete, click the Submit button, print your receipt and click the Home button to continue. Next, click the Manage Subscription button. For security reasons, you will be prompted to enter your Consultant ID to continue. Review the pricing and start date of your subscription. Refer to the Subscription Enrollment & Adjustments chart for more details. Enter in the quantity field the number of packages of 10 fliers you wish to receive each month, submit your order and print the confirmation page for your records. The cost of your subscription will be deducted from your consultant account each month. Click the Log-Out link at the top of the page. I currently have 6-Month Subscription, Will I need to enroll the new Subscription service? Yes, you will need to enroll via the Subscription Manager in order to continue to receive monthly shipments of the Host and Guest Fliers after your 6-Month Subscription has ended. The subscription service available via the Subscription Manager on PartyLiteBusinessSupplies.com is a new service separate from the 6-Month Subscriptions previously offered on our site. This new subscription service has features that differ from the 6-Month Subscriptions and therefore requires users to set up a separate profile and set the number of fliers they wish to receive each month. I currently have 6-Month Subscription, when do I enroll to avoid any lapse in Flier shipments? In order to avoid any lapse or overlap in your flier shipments consult the monthly statement included in your 6-Month Subscription Flier shipment. The monthly statement will explain the number of shipments you have left and when to enroll via Subscription Manager for uninterrupted service. What is cost of a Subscription? The cost of a subscription starts at only $4.00 monthly for a package of 10 Fliers. Shipping and handling is included in the price. The chart below shows the pricing for additional packages of fliers. PRICING QTY PRODUCT MONTHLY PRICE* 1-2 Packages of 10 Fliers $4.00 each 3-4 Packages of 10 Fliers $3.50 each 5+ Packages of 10 Fliers $3.00 each

4 New enrollment or changes to current subscriptions take effect in the following month s shipment. Use the chart below to determine which issue of fliers will reflect your new subscription or subscription adjustment. SUBSCRIPTION ENROLLMENT & ADJUSTMENTS MONTH OF ENROLLMENT OR ADJUSTMENT* Enrollment or adjustments made any day during the month of... ISSUE MONTH...will be reflected in the shipment of... January April Fliers February May Fliers March June Fliers April July Fliers May August Fliers June September Fliers July October Fliers August November Fliers September December Fliers October January Fliers November February Fliers December March Fliers * An adjustment constitutes an edit to a Subscription Manager Profile; a change in the quantity or Subscription Fliers ordered; and/or the cancelation of a Subscription. The date of the subscription mailing is determined by PartyLite and varies from month to month. This information is subject to change without notice. * Pricing includes all shipping charges. Please Note: The cost of your subscription will be automatically deducted from your Consultant account each month How will I be billed for my subscription? Each month, PartyLite will automatically deduct the cost of your subscription from your Consultant Account. All billing inquiries should be directed to PartyLite Customer Support at After I enroll, can I change how many packages of fliers I receive each month? Yes, you may increase or decrease the number of packages of fliers in your subscription. To make a quantity adjustment log-in to PartyLiteBusinessSupplies.com. Business Supplies masthead, then click the Subscription Manager button at the bottom the page. On the Home page of the Subscription Manager, click the Manage Subscription button. For security reasons, you will be prompted to enter your Consultant ID to continue. On the Current Active Subscription(s) page click the Edit Subscription button. Then enter in the quantity field the number of packages of 10 fliers you wish to receive each month. Once complete click the Save Changes button and print the confirmation page for your records. For more information on which flier shipment an adjustment to your subscription will be reflected in, please refer to the Subscription Enrollment & Adjustments chart. How do I edit my Profile or change the mailing address my Subscriptions fliers are sent to? To edit your profile information and mailing address, log-in to PartyLiteBusinessSupplies.com. Click on the Subscription Manager Overview link below the PartyLite Business Supplies masthead, then click the Subscription Manager button at the bottom the page. On the Home page of the Subscription Manager click the Manage Profile button. For security reasons, you will be prompted to enter your Consultant ID to continue. Edit your user profile information in the provided fields. Please note all flier shipments and confirmations will go to the addresses provided here. Once complete click the Save Changes button and print the confirmation page for your records. For more information on which flier shipment an adjustment to your Profile will be reflected in, please refer to the Subscription Enrollment & Adjustments chart. When will I receive my fliers? It is our goal to ship your flier subscription to you by the first of the preceding month for each issue. For example, we plan to deliver your February fliers by January 1st. However, the development of the fliers is out of our control so we cannot guarantee delivery on a set schedule. In the rare case where a subscription is significantly delayed, you will be notified at the address on file.

5 For more information on which flier shipment an enrollment or an adjustment to your subscription will be reflected in, please refer to the Subscription Enrollment & Adjustments chart. What if I need extra fliers on a given month? Once completed, each month s Host and Guest Rewards Fliers will be available for à la carte orders at PartyLiteBusinessSupplies.com. Can I cancel my Subscription? You may cancel your Subscription at any time. To cancel your Subscription login to PartyLiteBusinessSupplies.com. Business Supplies masthead, then click the Subscription Manager button at the bottom the page. On the Home page of the Subscription Manager, click the Manage Subscription button. For security reasons, you will be prompted to enter your Consultant ID to continue. Return Policy PartyLiteBusinessSupplies.com is committed to Consultant satisfaction and will reprint or refund any product that fails to meet quality expectations. Items that are not personalized can be returned within 30 days of receipt at the user s expense and will incur a 10% restocking fee. Customized and personalized items cannot be returned. It remains the user s responsibility to proofread and approve all final designs during the ordering process, and returns cannot be accepted for design, typing or imaging errors as a result of that process. Although every effort is made to identify ordering errors, in an effort to keep product pricing to a minimum, custom print orders are not reviewed or proofread upon submission. If you are not satisfied with the quality of your product or have additional questions, please contact customer support within 30 days or order receipt. Customer Support Customer Support is available weekdays, 8am to 5pm EST at or via at at It is our goal to respond to all questions within one business day of submission, however periods of high volume may result in short response delays. If you are submitting a question please be sure to include your order number (I.E. PLG-PO1234) and your PartyLite Business Supplies User ID, which is typically your address. GENERAL FAQ_

Is your website secure? Yes. When the browser opens a secured website, https can be seen in the URL instead of just http.

Is your website secure? Yes. When the browser opens a secured website, https can be seen in the URL instead of just http. Patient FAQ Placing Orders Is your website secure? Yes. When the browser opens a secured website, https can be seen in the URL instead of just http. How do I place an order? 1. Select your brand from the

More information

New BoundTree.com User Guide Fall Version 6

New BoundTree.com User Guide Fall Version 6 New BoundTree.com User Guide Fall 2016 Version 6 Table of Contents Overview Navigating the Home Page Creating an Account Logging into an Existing Account Forgot Your Password? Reviewing Your Account Editing

More information

How to Order a Four Panel Brochure through Print Services. Go to the Print Services Web Page and select the Online Store link.

How to Order a Four Panel Brochure through Print Services. Go to the Print Services Web Page and select the Online Store link. How to Order a Four Panel Brochure through Print Services Go to the Print Services Web Page and select the Online Store link. 1 Enter your Username and Password on the Print Services Online Ordering home

More information

Step 1: Register as a New User

Step 1: Register as a New User Login Page A link is provided on this page allowing new users to register. Step 1: Register as a New User Returning Users can simply enter their Email Address and Password to enter the site. If you are

More information

STLCC Print Shop. user guide version 2.0

STLCC Print Shop. user guide version 2.0 STLCC Print Shop user guide version 2.0 SUPPORT Contact our support team with any questions express.support@modernlitho.com 573-644-6245 Monday-Friday 7am-5pm CST GETTING STARTED Go to www.modernlithoonline.com

More information

ecommerce Solutions Electronic Ordering Instructions bsd.officedepot.com

ecommerce Solutions Electronic Ordering Instructions bsd.officedepot.com ecommerce Solutions Electronic Ordering Instructions bsd.officedepot.com Logging In 2. Open your Internet browser to access the Internet. In the address field, type the URL http://bsd.officedepot.com At

More information

Guidebook ONLINE ORDERING MADE EASY!

Guidebook ONLINE ORDERING MADE EASY! www.boltsupply.com Guidebook ONLINE ORDERING MADE EASY! ONLINE ORDERING MADE EASY! www.boltsupply.com Guidebook Here are some of the highlights of the new boltsupply.com New Home Page It s now easier than

More information

Amazon Business End User FAQ Library

Amazon Business End User FAQ Library Amazon Business End User FAQ Library Getting Started How do I register as part of the Campus Marketplace Amazon Business account? Please read the following instructions prior to accessing Amazon Business.

More information

The Beer Store On-line Ordering System User Guide

The Beer Store On-line Ordering System User Guide Registration Customers must register with The Beer Store to obtain a username and password required to use the Internet ordering facility. If you are a customer with multiple licenses/locations you must

More information

Alamo Ag Customer Service Interface Guide

Alamo Ag Customer Service Interface Guide Alamo Ag Customer Service Interface Guide - Rev 12/2014 2 Contents Logging On...4 Request Access 5 Opening Screen.6 What s New Screen.8 Edit Profile.10 E-Parts Look-up.12 Navigation Tree.14 Product Line/Printable

More information

CheckNet Users Manual

CheckNet Users Manual CheckNet Users Manual Table of Contents Chapter 1: Logging In Logging In... 3 Forgot Password... 4 Remembering Password Using Hint... 4 Forgot Password Using E-Mail... 4 Initial Log In - Updating User

More information

Imagine Customer Support:

Imagine Customer Support: As the chosen inventory and fulfillment vendor, Imagine! Print Solutions is here to provide customer satisfaction through innovative techniques and superior service. We will strive to fully understand

More information

Table of Contents. Buyer Functions Buyer Responsibilities: Create and submit orders for approval and manage personal profile and preferences.

Table of Contents. Buyer Functions Buyer Responsibilities: Create and submit orders for approval and manage personal profile and preferences. Table of Contents Buyer Functions Buyer Responsibilities: Create and submit orders for approval and manage personal profile and preferences. Web site Login Page # Login Process 3 Reset Password 4 Authorize

More information

Welcome to Shopfront. Your distributor will supply your user name, password, and the website address for your login page.

Welcome to Shopfront. Your distributor will supply your user name, password, and the website address for your login page. User Guide Table of Contents Login... 3 Choose a Location... 4 Home Page... 5 Header Bar... 6 My Catalog... 6 Menu Bar... 7 My Profile... 8 Contact Us... 9 Change Location... 10 Shopping Lists... 11 Quick

More information

FULFILLMENT PROGRAM How to Order Membership Invitation Materials

FULFILLMENT PROGRAM How to Order Membership Invitation Materials FULFILLMENT PROGRAM How to Order Membership Invitation Materials FULFILLMENT Yes, I want to order invitation materials. Yes, I want to customize a membership invitation letter and have invitation packets

More information

SPS Online Store User Tutorial

SPS Online Store User Tutorial SPS Online Store User Tutorial New Improvements 2018 The following improvements were made to the SPS Online Store based on criteria extracted from your feedback and user data. Our goal is to continue to

More information

Welcome to the easy step-by-step instructions on how to register for the Energy Generation Conference.

Welcome to the easy step-by-step instructions on how to register for the Energy Generation Conference. Welcome to the easy step-by-step instructions on how to register for the Energy Generation Conference. If you have not created a profile account on our registration site before, you must do so before you

More information

Your step-by-step instructions to getting started on ipage. Includes:

Your step-by-step instructions to getting started on ipage. Includes: Your step-by-step instructions to getting started on ipage. Includes: Ordering Setting up Selection Lists What's on ipage Managing Your Relationship with Spring Arbor Through ipage Welcome to ipage, Spring

More information

Online Media Ordering System User Guide CATERPILLAR ONLINE MEDIA ORDERING SYSTEM USER GUIDE 10/16/2014

Online Media Ordering System User Guide CATERPILLAR ONLINE MEDIA ORDERING SYSTEM USER GUIDE 10/16/2014 CATERPILLAR ONLINE MEDIA ORDERING SYSTEM USER GUIDE 10/16/2014 1 Table of Contents Requesting an Account Page 3 Logging In Page 5 Help & Contact Us Page 6 Navigation Menu Bar Page 7 Product Search Page

More information

Online Presentment and Payment FAQ s

Online Presentment and Payment FAQ s General Online Presentment and Payment FAQ s What are some of the benefits of receiving my bill electronically? It is convenient, saves time, reduces errors, allows you to receive bills anywhere at any

More information

Ordering Instructions

Ordering Instructions Ordering Instructions Document Overview This document contains information about how to order PreACT test materials. Contents Document Overview 1 Who Orders Test Materials and Reporting Packages? 1 When

More information

FedEx Office Print Online Corporate

FedEx Office Print Online Corporate Quick Reference Guide DocStore Catalog Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to: https://printonline.fedex.com/nextgen/wu 2. Input User ID and Password and click

More information

Enhanced new user experience with simple to use navigation and better buying experience. Trade accounts will see current order status, and history

Enhanced new user experience with simple to use navigation and better buying experience. Trade accounts will see current order status, and history NEW FEATURES AT ATLANTIC.REXEL.CA What s New? Enhanced new user experience with simple to use navigation and better buying experience Updated search functionality Trade accounts will see current order

More information

CUBuyplusR. Browser s Guide

CUBuyplusR. Browser s Guide CUBuyplusR Browser s Guide This guide will review how to search for products and add them to your cart. In addition, the procedure for generating a purchase request will be outlined as well as tracking

More information

Store User Guide Updated: November 26, 2010

Store User Guide Updated: November 26, 2010 Store User Guide Updated: November 26, 2010 Table of Contents Overview... 3 Landing Page... 3 Shop as a Guest... 3 Create an Account... 4 Login with an Active Account... 5 Contact Us... 6 ASCENT Store...

More information

Design Gallery User Guide

Design Gallery User Guide Design Gallery User Guide Table of Contents Placing an Order... 3 For Stock and Print on Demand Items... 4 For Customizable Items... 5 Advanced Location Search in Shopping... 7 Your Shopping Cart... 8

More information

USER GUIDE. Boston Medical Center HealthNet Plan Collateral Ordering Site

USER GUIDE. Boston Medical Center HealthNet Plan Collateral Ordering Site USER GUIDE Boston Medical Center HealthNet Plan Collateral Ordering Site TABLE OF CONTENTS Store access...3 Catalog...6 Personalize product(s) & ordering...7 Shopping cart and checkout...10 Order manager

More information

ShopRedHeart.com. Home page: Ordering yarn. The Home page is where you find: - New Free Patterns or featured new items.

ShopRedHeart.com. Home page: Ordering yarn. The Home page is where you find: - New Free Patterns or featured new items. ShopRedHeart.com Categories: Yarn (all of our available yarn can be located under this category) Crochet (All of our available Crochet Threads can be found under this category) Needles & Hooks (All Crochet

More information

A Distributor Services Site Features and FAQ s

A Distributor Services Site Features and FAQ s A Distributor Services Site Features and FAQ s October 2015 Rev 2.12 Table of Contents Registering/Logging in Page 3 Services Available after Logging In Page 4-5 Frequently Asked Questions Page 6 Log In

More information

RSA WebCRD Getting Started

RSA WebCRD Getting Started RSA WebCRD Getting Started User Guide Getting Started With WebCRD Document Version: V9.2.2-1 Software Version: WebCRD V9.2.2 April 2013 2001-2013 Rochester Software Associates, Inc. All Rights Reserved.

More information

Probate Court E File System User Guide

Probate Court E File System User Guide Probate Court E File System User Guide Honorable Anthony J. Russo Presiding Judge Honorable Laura J. Gallagher Judge Introduction This document will assist users in the electronic registration and submission

More information

SRS How To TABLE OF CONTENTS GENERAL 2

SRS How To TABLE OF CONTENTS GENERAL 2 SRS How To TABLE OF CONTENTS GENERAL 2 BEFORE YOU BEGIN 2 HOW TO PLACE YOUR ORDER IN THE INSTITUTIONAL STORE 2 HOW TO PLACE YOUR ORDER IN THE PERSONAL STORE 5 HOW TO VIEW ORDER STATUS 8 HOW ENTER AN ESTIMATE

More information

OLLI Online Registration Training

OLLI Online Registration Training OLLI Online Registration Training 1 Locating New OLLI at UK Online Registration Website There are two ways to find the OLLI at UK new online registration website: 1. Type the web address directly into

More information

RSA WebCRD Getting Started

RSA WebCRD Getting Started RSA WebCRD Getting Started User Guide Getting Started with WebCRD Document Version: V8.1-3 Software Version: WebCRD V8.1.3 June 2011 2001-2011 Rochester Software Associates, Inc. All Rights Reserved. AutoFlow,

More information

PTP Registration: Credit Card

PTP Registration: Credit Card Page 1/7 PTP Registration: Credit Card 1. Visit www.aatcc.org/test/proficiency/#register. 2. To register and pay for AATCC Proficiency Testing Programs by credit card, click Register online. To pay by

More information

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: (903)

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: (903) TABLE OF CONTENTS Select the appropriate link below for the action you wish to perform. 1. LOG IN 2. FORGOT PASSWORD 3. HOME PAGE 4. VIEW PAYMENT/CHARGE HISTORY 5. VIEW CONSUMPTION HISTORY 6. CURRENT STATEMENT

More information

FedEx Office Print Online Corporate

FedEx Office Print Online Corporate FedEx Office Print Online Corporate Quick Reference Guide Upload and Print Log in to FedEx Office Print Online Corporate 1. FedEx Office Print Online Corporate is accessible to University Faculty and Staff

More information

Wake Forest University Transcript Request Parchment User Guide

Wake Forest University Transcript Request Parchment User Guide Wake Forest University Transcript Request Parchment User Guide Revised February 2016 Table of Contents Introduction.... 3 Content Intentions...... 3 What is a Transcript?..... 3 College, Graduate School

More information

* IMPORTANT* Welcome to QVCC s Non Credit Online/Flexible Registration

* IMPORTANT* Welcome to QVCC s Non Credit Online/Flexible Registration Welcome to QVCC s Non Credit Online/Flexible Registration For Non Credit Courses * IMPORTANT* Do not use your internet browser s BACK button while in Flexible Registration. Press OK to any security popups

More information

User Guide. Customer Self Service (CSS) Web Application Progress Software Corporation. All rights reserved.

User Guide. Customer Self Service (CSS) Web Application Progress Software Corporation. All rights reserved. User Guide Customer Self Service (CSS) Web Application 1993-2017 Progress Software Corporation. Version 2.1 March 2017 Table of Contents Welcome... 3 Accessing the Customer Self Service (CSS) Web Application...

More information

Long Term Disability Online Payment Instructions

Long Term Disability Online Payment Instructions If you are paying for Medical ONLY: Long Term Disability Online Payment Instructions 1. On the Insurance Payments home screen, select Long Term Disability. 2. Enter the payment amount for Medical only

More information

FedEx Office Print Online Corporate

FedEx Office Print Online Corporate Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to: https://printonline.fedex.com/nextgen/sprint_wl 2. Input User ID and Password and click Log in. 3. Click the From DocStore

More information

USER GUIDE for Simon Malls On-Line Resource Center. SimonResourceCenter.com

USER GUIDE for Simon Malls On-Line Resource Center. SimonResourceCenter.com USER GUIDE for Simon Malls On-Line Resource Center SimonResourceCenter.com Welcome to the Online Resource Center for printing and fulfillment. You have access to this site 24 hours a day, 7 days a week.

More information

efiletexas.gov Individual Filer User Guide Release

efiletexas.gov Individual Filer User Guide Release efiletexas.gov Individual Filer User Guide Release 2017.1 EFS-TF-200-4071 v.1 October 2017 Copyright and Confidentiality Copyright 2017 Tyler Technologies, Inc. All rights reserved Use of these materials

More information

Online Print Procurement System Quick Start Guide

Online Print Procurement System Quick Start Guide Online Print Procurement System Quick Start Guide TOPIC: Logging In To begin using the netezprintx system you must login into the online catalog. To login, simply enter your full company e-mail address

More information

Business Card Ordering Instructions

Business Card Ordering Instructions Business Card Ordering Instructions 1. Step by step to order a business card 1.1. Select a business card Select the category of product you would like to order. Click once or click on the white arrow next

More information

QuickGifts Merchant Gift Card Program User Guide Updated: March 12, 2013

QuickGifts Merchant Gift Card Program User Guide Updated: March 12, 2013 QuickGifts Merchant Gift Card Program User Guide Updated: March 12, 2013 The purpose of this user guide is to provide our Merchant Partners with general information and instructions related to QuickGifts

More information

ORDERING FROM TEMPLATES Click on the My Accounts tab at the top of the screen, and then select Templates.

ORDERING FROM TEMPLATES Click on the My Accounts tab at the top of the screen, and then select Templates. ONLINE ORDERING INSTRUCTIONS LOGGING IN Visit the All Med Website at www.amms.net LOG-IN with your User Name and Password User Name: Password (case-sensitive): ORDERING FROM TEMPLATES Click on the My Accounts

More information

WEBSITE TRAINING GUIDE MY OFFICE PRODUCTS. Office Supplies & Business Print

WEBSITE TRAINING GUIDE MY OFFICE PRODUCTS. Office Supplies & Business Print WEBSITE TRAINING GUIDE MY OFFICE PRODUCTS Office Supplies & Business Print Table of Contents Log In... 2 Updating My User Information... 4 Creating Favorites List... 6 Viewing Saved Carts... 9 Creating

More information

Online Returns Information Guide

Online Returns Information Guide Online Returns Information Guide Online Return Benefits Online magazine return processing-go online to declare your return, title by title Automatic discount calculations- Eliminates the need to manually

More information

YourStore A GUIDE TO

YourStore A GUIDE TO A GUIDE TO YourStore 3.0 Selling contact lenses online has never been easier! This is the homepage of YourStore 3.0. 1. The header displays just your company name as its default. The rectangular space

More information

FedEx Office Print Online Corporate

FedEx Office Print Online Corporate Quick Reference Guide Getting Started Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to: https://printonline.fedex.com/nextgen/abbott-amo 2. Input User ID and Password

More information

Overview of HoundMart eprocurement Module and Benefits

Overview of HoundMart eprocurement Module and Benefits Contents Overview of HoundMart eprocurement Module and Benefits... 1 Purpose of this Guide... 1 Access HoundMart Application... 2 HoundMart Home Page Overview... 3 Shop using Hosted Catalog... 4 Notification

More information

Odyssey File & Serve. Firm Administrator User Guide Release 3.10

Odyssey File & Serve. Firm Administrator User Guide Release 3.10 Odyssey File & Serve Firm Administrator User Guide Release 3.10 OFS-FS-220-3324 v.1 April 2015 Copyright and Confidentiality Copyright 2015 Tyler Technologies, Inc. All rights reserved. All documentation,

More information

Stationery and Promotional Items. User Documentation

Stationery and Promotional Items. User Documentation Stationery and Promotional Items User Documentation Willis Towers Watson Stationery Items Initial screen provided when accessing the site: http://orders.cgintl.com/cgforce/converge/willis_towers_watson/redirect.htm

More information

Using The HomeTechOnLine.net Web Site To Manage Your Account

Using The HomeTechOnLine.net Web Site To Manage Your Account APPENDIX B Using The HomeTechOnLine.net Web Site To Manage Your Account HomeTech ADVANTAGE Cost Estimator Version 4.1 This document provides details for the added program features of HomeTech ADVANTAGE

More information

Publisher Onboarding Kit

Publisher Onboarding Kit Publisher Onboarding Kit Smart content. Smart business. Publishing, Supporting & Selling HotDocs Market Templates A HotDocs Market publisher s guide for loading templates, answering customer questions

More information

How to order uniforms through Corporate Recognition

How to order uniforms through Corporate Recognition How to order uniforms through Corporate Recognition Store Links: The link for the Viafield Online Store is the following: www.corporaterecognition.com/stores/viafielduniformstore Signing in: ---You will

More information

Personalized Prospecting Folders

Personalized Prospecting Folders Personalized Prospecting Folders User Guide Login existing users Existing users can login and proceed to the product catalogue Click here to re-set your password if you forget Login new users New users

More information

1. Use the website navigation at the top of the page (eg. Power Booty, Classes, Shop) to locate items you are looking for.

1. Use the website navigation at the top of the page (eg. Power Booty, Classes, Shop) to locate items you are looking for. FAQ FREQUENTLY ASKED QUESTIONS HOW TO ORDER 1. Use the website navigation at the top of the page (eg. Power Booty, Classes, Shop) to locate items you are looking for. 2. Once you find an item click the

More information

Incarcerated Student Online Ordering Procedures INTRODUCTION

Incarcerated Student Online Ordering Procedures INTRODUCTION INTRODUCTION This ordering guide gives step by step instructions on placing online orders for purchasing required and recommended materials for Incarcerated students enrolled in the Distance Learning Program.

More information

User's Guide Canadian Cancer Society Community Events Program

User's Guide Canadian Cancer Society Community Events Program User's Guide Canadian Cancer Society Community Events Program Accessing the Community Events site Before you can order merchandise from the Canadian Cancer Society Community Events store you will need

More information

.WELCOME TO OFFICE DEPOT ONLINE

.WELCOME TO OFFICE DEPOT ONLINE .WELCOME TO OFFICE DEPOT ONLINE This user guide is designed to show you how to use the Office Depot Online to its full potential. Its aim is to give you detailed instructions from logging in, to placing

More information

Contents GENERAL OVERVIEW 3. User Profile and Permissions... 3 Regional Manager... 3 Manager... 3 User... 4 Security... 4

Contents GENERAL OVERVIEW 3. User Profile and Permissions... 3 Regional Manager... 3 Manager... 3 User... 4 Security... 4 SYNERGY USER GUIDE Contents GENERAL OVERVIEW 3 User Profile and Permissions... 3 Regional Manager... 3 Manager... 3 User... 4 Security... 4 Budgets... 4 Spending Limits... 5 PO Hold Review... 5 Regional

More information

HOKIEMART PUNCHOUT CATALOG

HOKIEMART PUNCHOUT CATALOG HOKIEMART PUNCHOUT CATALOG Functional Overview Including Helpful Hints Last Updated April 12, 2018 pg. 1 Amazon PunchOut Catalog Location in HokieMart Remember! The HokieMart Amazon PunchOut Catalog is

More information

WebPrint Quick Start User Guide

WebPrint Quick Start User Guide WebPrint Quick Start User Guide Getting Started Accessing Print Center Navigate your Web browser to Print Center Log in page. If you do not have an acocunt, you will need to create a new User account.

More information

Odyssey File & Serve. Firm Administrator User Guide Release 3.14

Odyssey File & Serve. Firm Administrator User Guide Release 3.14 Odyssey File & Serve Firm Administrator User Guide Release 3.14 OFS-FS-220-3680 v.1 April 2016 COPYRIGHT AND CONFIDENTIALITY Copyright 2016 Tyler Technologies, Inc. All rights reserved. Use of these materials

More information

User s Guide. (Virtual Terminal Edition)

User s Guide. (Virtual Terminal Edition) User s Guide (Virtual Terminal Edition) Table of Contents Home Page... 4 Receivables Summary... 4 Past 30 Day Payment Summary... 4 Last 10 Customer Transactions... 4 View Payment Information... 4 Customers

More information

User Training Guide Version 2.0 December

User Training Guide Version 2.0 December User Training Guide Version 2.0 December 2016 1 Table of Contents Helpful Hints... 3 General Site Overview & Navigation... 4 Logging In... 4 Top Navigation... 5 Secondary Navigation... 7 Navigating Categories

More information

Main Login Screen Enter user name and password. New users can call or customer service using the information provided. If you have forgotten

Main Login Screen Enter user name and password. New users can call or  customer service using the information provided. If you have forgotten Main Login Screen Enter user name and password. New users can call or email customer service using the information provided. If you have forgotten your password, enter your email address in the box provided

More information

HP University Self Help

HP University Self Help HP University Self Help VERSION 1.1 Popular Topics How do I register in the HP Partner First Portal? How do I find my HP Learner ID? How do I find my user ID? How do I find a sales skills course and sign

More information

EMPLOYEE STORE ORDERING INSTRUCTIONS

EMPLOYEE STORE ORDERING INSTRUCTIONS STEP 1: Create an Account/Log-In STEP 2: Place an Order STEP 3: Enter delivery/shipping information STEP4: Payment EMPLOYEE STORE ORDERING INSTRUCTIONS STEP 1: CREATE AN ACCOUNT/LOG-IN Once you have clicked

More information

AgencyExpress 3 User Guide

AgencyExpress 3 User Guide AgencyExpress 3 User Guide Updated for Winter Release 2010 2 Table of Contents AgencyExpress User Guide Welcome to AgencyExpress 3!... 4 Browser Requirements... 5 Logon to AgencyExpress... 6 Forgot Your

More information

How to Register and Pay for BEST Center Classes Online

How to Register and Pay for BEST Center Classes Online How to Register and Pay for BEST Center Classes Online Welcome to our new online registration system for The BEST Center at Genesee Community College! All of our scheduled noncredit classes are listed

More information

Step 1: Click on Purchasing, Payment & Reimbursement (Concur/Ariba/eRequest)

Step 1: Click on Purchasing, Payment & Reimbursement (Concur/Ariba/eRequest) Flagscape Employees can access the stationery ordering site through Flagscape by clicking on Purchasing, Payment & Reimbursement (Concur/Ariba/eRequest) within the Essential Links. Step 1: Click on Purchasing,

More information

Online Ordering Guide

Online Ordering Guide Online Ordering Guide Ordering ( Order by Phone You can order your materials via phone from 8:00 a.m. to 5:30 p.m. (CST), Monday through Friday. Before you call, please be sure that you have all the relevant

More information

Frequently Asked Questions

Frequently Asked Questions Click on any of the frequently asked questions below to display the answer. If you cannot find the answer to your question, please contact Member Services on 08 8154 0200, 9.00 am to 5.00 pm Adelaide time,

More information

How to Register for Courses (Second Phase: Open Enrollment Registration)

How to Register for Courses (Second Phase: Open Enrollment Registration) How to Register for Courses (Second Phase: Open Enrollment Registration) During Open Enrollment you may register for any course that is not yet full, or be put onto a waitlist for a course that is full.

More information

TXSMARTBUY ONLINE ORDERING SYSTEM

TXSMARTBUY ONLINE ORDERING SYSTEM TEXAS COMPTROLLER OF PUBLIC ACCOUNTS TXSMARTBUY ONLINE ORDERING SYSTEM USER GUIDE May 2015 1 Page TxSmartBuy.com User Guide Table of Contents WHO CAN USE THIS SYSTEM?... 4 SYSTEM REQUIREMENTS AND BROWSER

More information

Higher Reach Online Registration

Higher Reach Online Registration Higher Reach Online Registration July 12, 2013 (Version 1) kc This procedure guide contains information for students and administration. QUICK ADMIT Define three roles that someone can use to log in to

More information

Landlord Registration U s e r G u i d e

Landlord Registration U s e r G u i d e Landlord Registration U s e r G u i d e Department of Code Enforcement Applicant s User Guide December 2015 TABLE OF CONTENTS CREATING A CITIZEN S ACCESS ACCOUNT Creating an Account Email Confirmation

More information

Check for Expired Credit Cards 2 Setup Products / Subscription 2 Setup Shipping Templates 2

Check for Expired Credit Cards 2 Setup Products / Subscription 2 Setup Shipping Templates 2 Wine Direct 4.1 Wine Club Fulfillment Quick Steps Wine Club Preparation Page Check for Expired Credit Cards 2 Setup Products / Subscription 2 Setup Shipping Templates 2 Fulfillment Processing Verify Wine

More information

K12PaymentCenter.com Parent User Manual

K12PaymentCenter.com Parent User Manual K12PaymentCenter.com Parent User Manual Education Management Systems, Inc. 4110 Shipyard Blvd, Wilmington, NC 28403 www.mealsplus.com or (800) 541-8999 Table of Contents 1.0 Welcome to K12PaymentCenter.com...

More information

Login Page. A link is provided on this page allowing new users to register.

Login Page. A link is provided on this page allowing new users to register. Login Page A link is provided on this page allowing new users to register. Returning Users can simply enter their Username and Password to enter the site. If you are a returning user and have forgotten

More information

HELPDESK: CUSTOMER SERVICE: and push 0 for assistance or

HELPDESK: CUSTOMER SERVICE: and push 0 for assistance or Online User Guide HELPDESK: helpdesk@prograde.com CUSTOMER SERVICE: 888-273-1617 and push 0 for assistance or csr@prograde.com COPYRIGHT 2015 Glatfelter. All Rights Reserved. Table of Contents Login...

More information

Storefront Ordering System Demonstration Guide. Powered by

Storefront Ordering System Demonstration Guide. Powered by Storefront Ordering System Demonstration Guide Powered by Welcome to CMYK s Storefront Ordering System (SOS) The following pages will guide you through our Demo Site. We will show you many options available

More information

Using McKesson Specialty Care Solutions US Oncology Order Center

Using McKesson Specialty Care Solutions US Oncology Order Center Using Specialty Care Solutions US Oncology Order The, mscs.mckesson.com, is an online destination that provides easy access to everything you need to manage your purchasing relationship with Specialty

More information

Long Term Disability Online Payment Instructions

Long Term Disability Online Payment Instructions If you are paying for Medical AND Dental: Long Term Disability Online Payment Instructions 1. On the Insurance Payments home screen, select Long Term Disability. 1 2. You will enter your Medical payment

More information

PayKings iprocess Setup Guide for Android Devices

PayKings iprocess Setup Guide for Android Devices PayKings iprocess Setup Guide for Android Devices Contents: iprocess account setup 2 Installing iprocess on your Android device 3 Configuring the iprocess app 8 Attaching the iprocess card reader 10 Processing

More information

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: ext. 10

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: ext. 10 TABLE OF CONTENTS Select the appropriate link below for the action you wish to perform. 1. LOG IN 2. FORGOT PASSWORD 3. MANAGE YOUR ACCOUNT 4. CHANGE PASSWORD 5. MAKE A ONE-TIME PAYMENT 6. HOME PAGE 7.

More information

ROBERT MORRIS / ALLEGRA DIRECT 3 ONLINE ORDERING AND FULFILLMENT SYSTEM

ROBERT MORRIS / ALLEGRA DIRECT 3 ONLINE ORDERING AND FULFILLMENT SYSTEM ROBERT MORRIS / ALLEGRA DIRECT 3 ONLINE ORDERING AND FULFILLMENT SYSTEM 18 W A 15205 www Allegra Direct 3 Welcome to the Allegra Direct 3 online ordering and fulfillment system. AD3 is another exciting

More information

HELP.

HELP. HELP www.amway.com.au www.amway.co.nz Welcome Welcome to the Amway Website Help Booklet. Whatever your challenge may be we have you covered. Please use this book to find answers to the most frequently

More information

Order a Paper Transcript

Order a Paper Transcript Order a Paper Transcript Transcript requests will not be processed for those with holds for financial or other obligations to the University. All University holds must be cleared before requesting a transcript.

More information

Website Update & Frequently Asked Questions

Website Update & Frequently Asked Questions www.mannatech.com Website Update & Frequently Asked Questions This is a live document and will be updated as needed. If this guide does not address your needs, or you have suggestions for additional sections,

More information

People. Processes. Integrating Globally.

People. Processes. Integrating Globally. People. Processes. Integrating Globally. Course: isupplier for Suppliers Table of Contents Table of Contents Course Introduction...4 L1: Vendor Registration... 6 Register for isupplier using SteelTrack

More information

What actions do I need to take to prepare for the new USP NF Online product in 2018?

What actions do I need to take to prepare for the new USP NF Online product in 2018? FAQs for USP NF Online Product Users What actions do I need to take to prepare for the new USP NF Online product in 2018? January Receive communications on progress of the new USP NF Online product including

More information

What actions do I need to take to prepare for the new USP NF Online product in 2018?

What actions do I need to take to prepare for the new USP NF Online product in 2018? FAQs for USP NF Online Product Users What actions do I need to take to prepare for the new USP NF Online product in 2018? January Receive communications on progress of the new USP NF Online product including

More information

Symphony Online Print Center

Symphony Online Print Center Symphony Online Print Center *** User Manual *** Effective Date: March 15, 2008 Revision 01 Table of Contents Introduction... 3 I. Create an Account... 4 II. Request an Estimate... 6 III. Upload a File...

More information

Jefferson Stationery Automation https://jeffstationery.nowdocs.com

Jefferson Stationery Automation https://jeffstationery.nowdocs.com Contents Self Registration...2 Place an Order...4 Approval Process...13 Reprint an Order...19 Track an Order...22 Questions/Contact Info...23 1 Self Registration 1. Open browser (Internet Explorer/Firefox,

More information

Marketing Portal User s Guide. Buy A List Orders

Marketing Portal User s Guide. Buy A List Orders Marketing Portal User s Guide Buy A List Orders page 1 Marketing Portal User s Guide 1. Welcome to AdVestors Marketing Portal User s Guide! Please enter: hvamarketing.com into your browser s URL address

More information