Internet Ordering System. User Guide

Transcription

1 Internet Ordering System User Guide

2 2 Copyright 2014 WaiveStar Group Commercial in Confidence All rights reserved. This document contains confidential and commercially sensitive information of WaiveStar Group and except with written permission of WaiveStar Group, such information shall not be published or disclosed to others, or used for any other purpose and the document shall not be duplicated in whole or in part. WaiveStar Group Chifley Drive Preston, VIC 3072 Phone Number: DOCUMENT VERSION and ACCEPTANCE When this template is completed, it then becomes a controlled document. Changes to this document must be recorded in version control. Recipients should remove superseded versions from circulation. The document is authorised for release and use only when all appropriate signatures have been obtained.

3 CONTENTS Introduction Considerations Conventions Assistance Getting Started Logging on to Auto istore Dashboard/Welcome Creating Orders FinDING PRODUCTS Finding Products Via The Search Field [3.1a] Finding Products Via Category Navigation [3.1b] Adding products to YOUR order CART Entering Quantities Delivery Details Delivery Details Screen Check Order Order Check Out Personalised Stationery Navigating To Personalised Stationery Adding Personalised Stationery to YOUR CART Adding a Product Entering Quantities Creating YOUR Personalised Stationery Inserting Text Into Your Personalised Stationery Generating a Proof Delivery Details Delivery Details Screen Check Order Order Check Out 17

4 1.0 Introduction 4 This manual is designed as a step-by-step guide for s Auto istore. 1.1 Considerations It is assumed that all Auto istore users will have a basic knowledge of web browsing including risks involved and associated precautions to take in order to avoid these risks. Auto istore will run on any web browser provided that it: Has Java script enabled. 1.2 Conventions Conventions used in this user guide to aid readability are as follows: Indicates a tip or hint 1.3 Assistance If you have any queries, please forward these to the IT Helpdesk. Contact by: E smparcevski@waivestar.com.au or T

5 2.0 Getting Started Logging on to Auto istore Launch your internet browser and navigate to: Enter your username and password into the highlighted text boxes. Step 1 Step 2 Step 3 Enter Username Enter Password Click the Login Button to enter. First time users will need to create an account by registering first. Step 1 Step 2 Step 3

6 6 2.2 Dashboard/Welcome Once you have logged in, the Dashboard/ Welcome screen will appear.

7 3.0 Creating Orders 7 To begin placing an order, click on the Shop button at the top of the page. 3.1 FinDING PRODUCTS Finding products to add to your order can be done by using the search field [3.1a] or by navigating through the category lists [3.1b] FINDING Products Via The Search Field [3.1a] 3.1.a This field searches the Product ID and the Product Name of the product list. You can search by entering whole or part of the Product ID or Product Name into the Search field and clicking Search. the search field is not case-sensitive FINDING Products Via Category Navigation [3.1b] If you know the Category of the product you wish to order, click the Category button [3.1b]. 3.1.b Search results can be viewed in a grid or list view.

8 8 3.2 adding products to YOUR order CART Entering Quantities Simply enter the quantity required into the QTY field next to the desired product. For more information about a product click on click on the thumbnail image in either the grid or list view. The Order Cart window in the top right corner automatically updates to reflect the products ordered. Once you have ordered all you require, click the Checkout button to place your order.

9 9 3.3 delivery Details Once you click Checkout the Order Details screen will appear Delivery Details Screen Recipient and Delivery details will be pre-filled as per your default details. Delivery Address The Delivery Address field will automatically populate with your details you can manually overide this by typing new details into the address fields. If you have any specific delivery requirements you can type them in here At this point you can choose to Cancel the order or Save it and come back to it later. To continue with this order click on the Continue button.

10 Check Order At this point you can review your order and check that all details are correct. If all the order details are correct, fill out your credit card details and click Order Checkout to continue. If you would like to UPDATE any of the order details, save your order by clicking the Save Order button. Saved orders can be retrieved from the Saved Orders section on the Home screen.

11 Order Check Out You will be provided with an Order Number to assist with any tracking enquiries and you will recieve a confirmation to the address which was entered in the Delivery Details Screen. Your order will be now been sent to the WaiveStar warehouse for processing.

12 4.0 Personalised Stationery navigating To Personalised Stationery Your Personalised Stationery order is placed in much the same way as a normal order. To begin placing an order, click on the Order button at the top of the page. Click on the Personalised Stationery Button in the Categories section [4.1a]. 4.1a 4.2 adding Personalised Stationery to YOUR CART ADDING A PRODUCT Select the Options button next to the desired product.

13 entering quantities A pop up window will appear allowing you to select the option of Personalised Stationery [4.2a] Once Personalised Stationery is selected you will be prompted to enter your desired quantity. [4.2b] 4.2a 4.2b

14 creating YOUR Personalised Stationery INSERTING TEXT INTO YOUR Personalised Stationery Once you have selected your desired quantity a new window will appear. 4.3a Filling out your Personalised Stationery is as easy as typing your text directly into the available text fields GENERATING A PROOF Once you are happy with the text, it s time to generate a proof. Do this be clicking on the Generate Proof button. [4.3a] there is no way to continue the order process until you have generated your proof. You will be prompted to download your proof as a pdf version for checking. [4.3b] 4.3b If you have further changes you can update the Personalised Stationery and keep clicking Generate Proof until you are satisfied. If you are happy with this version you will now be able to continue to the checkout by clicking the Add to Cart in the bottom right hand corner.

15 15 The Order Cart window in the top right corner automatically updates to reflect the products ordered. Once you have ordered all you require, click the Checkout button to place your order. 4.4 delivery Details Once you click Checkout the Order Details screen will appear Delivery Details Screen Recipient and Delivery details will be pre-filled as per your default details. Delivery Address The Delivery Address field will automatically populate with your details you can manually overide this by typing new details into the address fields. If you have any specific delivery requirements you can type them in here To continue with this order click on the Continue button. At this point you can choose to Cancel the order or Save it and come back to it later.

16 Check Order At this point you can review your order and check that all details are correct. If all the order details are correct, fill out your credit card details and click Order Checkout to continue. If you would like to UPDATE any of the order details, save your order by clicking the Save Order button. Saved orders can be retrieved from the Saved Orders section on the Home screen.

17 Order Check Out You will be provided with an Order Number to assist with any tracking enquiries and you will recieve a confirmation to the address which was entered in the Delivery Details Screen. Your order will be now been sent to the WaiveStar warehouse for processing.