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1 BASICS 1
2 Web location for this presentation: Click on Meeting Notes 2
3 SUMMARY There are two ways to access your "Webmail" by means of an Internet-connected Web browser and "Client Program" by means of a local app 3
4 TOPICS Path of Messages from Sender to Receiver Generic Appearance of Free Training for Fundamentals " Client Program" Versus "Webmail" Receiving An Message that has a File Attachment(s) Attaching a File(s) to an Message That You Are Sending 4
5 TOPICS (continued) Ctrl -, Ctrl +, Ctrl 0 for "Webmail" 5
6 PATH OF MESSAGES THAT YOU SEND: 6
7 Servers of your service Internet Cloud Servers of your friend's service Your computer, tablet, or cell phone Your Your friend's computer, tablet, or cell phone Your friend's
8 PATH OF MESSAGES THAT YOU RECEIVE: 8
9 Servers of your service Internet Cloud Servers of your friend's service Your computer, tablet, or cell phone Your Your friend's computer, tablet, or cell phone Your friend's
10 GENERIC APPEARANCE OF 10
11 11
12 Generic Appearance.. (continued) Inbox Outbox Sent Spam Drafts Trash Contacts 12
13 Generic Appearance.. (continued) Inbox: Incoming messages Outbox (not all systems have one): Messages you send if something went wrong after you click on the "Send" button Sent or Sent Mail (box or folder): Messages that you have sent successfully 13
14 Generic Appearance.. (continued) Inbox: Incoming messages Outbox (not all systems have one): Messages you send if something went wrong after you click on the "Send" button Sent or Sent Mail (box or folder): Messages that you have sent successfully 14
15 Generic Appearance.. (continued) Spam or Junk (box or folder): Incoming messages that you probably do not want to read Drafts (box or folder): New messages that you start composing by save for later sending Trash (box or folder): messages that you have marked for deletion 15
16 Generic Appearance.. (continued) Contacts list: List of addresses that you plan to or have already sent messages to or received messages from. 16
17 FREE TRAINING FOR FUNDAMENTALS cs 17
18 DETAILS OF THE VARIOUS PARTS OF THE SYSTEM: 18
19 Servers of your service Internet Cloud Servers of your friend's service Your computer, tablet, or cell phone Your Your friend's computer, tablet, or cell phone Your friend's
20 Servers of your service Your Computer, Tablet, or Cell Phone You use a Web Browser or client software to access your Internet Connection
21 From your "end-user" point of view, the system has three parts: 1) provider 2)Hardware device 3) Software app or program 21
22 1) provider 2) Hardware device (computer, tablet, or cell phone) 3) Software app or program used to access ( client program/app or your Web browser) Internet Connection
23 THREE CLOUD- BASED SERVERS FOR THE TYPICAL SERVICE 23
24 THREE CLOUD-BASED SERVERS... (continued) For more information about server farms located in the Internet cloud, see g/ / -server-farms.pdf 24
25 Server Farms Operated by a Webbased Cloud Storage Service such as Gmail or Outlook.com 25
26 SMTP SERVER OR EXCHANGE/ ACTIVESYNC SERVER FOR SENDING POP3 SERVER, EXCHANGE/ ACTIVESYNC SERVER OR IMAP SERVER FOR RECEIVING WEB SERVER 26
27 TWO WAYS TO ACCESS Use a Web Browser Use an " Client Program" (= Use an "app") 27
28 USING A WEB BROWSER TO ACCESS YOUR 28
29 Server farms of an service such as Gmail or Outlook.com Internet Connection Computer, Tablet, or Cell Phone Web Browser to access Ethernet or WiFi or Cell Data Plan
30 "WEBMAIL" PROBLEM WORKAROUNDS When you use a Web browser to access , strange things sometimes happen: buttons or controls disappear or text is too small to read: Use keyboard key sequences to resolve these types of problems Ctrl + and Ctrl - and Ctrl 0 30
31 USING AN " CLIENT PROGRAM" TO ACCESS YOUR 31
32 Server farms of an service such as Gmail or Outlook.com Internet Connection Computer, Tablet, or Cell Phone Client Apps such as Outlook 2016, Thunderbird, "Mail" in Windows.., or "Mail" in MacOS Ethernet or WiFi Adapter or Cell Data Plan
33 YOU CAN USE BOTH A "WEB BROWSER" AND AN " CLIENT" SOFTWARE PROGRAM TO ACCESS YOUR AT THE SAME TIME!: 33
34 Server farms of an service such as Gmail or Outlook.com Internet Connection Computer, Tablet, or Cell Phone Web Browser to access Client Programs such as "Outlook 2013", or Windows "Mail" or "Thunderbird" Ethernet or WiFi Adapter or Cell Data Plan
35 WHEN YOU USE A "WEB BROWSER" TO ACCESS YOUR , IT COMMUNICATES WITH THE WEB SERVER THAT YOUR SERVICE PROVIDES: 35
36 THEN THE WEB SERVICE PROVIDER'S WEB SERVER COMMUNICATES WITH THEIR SENDING AND RECEIVING SERVERS: 36
37 SMTP SERVER OR EXCHANGE/ ACTIVESYNC SERVER FOR SENDING POP3 SERVER OR EXCHANGE/ ACTIVESYNC SERVER OR IMAP SERVER FOR RECEIVING WEB BROWSER IN YOUR COMPUTER WEB SERVER 37 Internet Connection
38 WHEN YOU USE AN " CLIENT PROGRAM" TO ACCESS YOUR , THE SENDING AND RECEIVING SERVERS THAT YOUR SERVICE PROVIDES COMMUNICATE DIRECTLY WITH YOUR " CLIENT PROGRAM": 38
39 SMTP SERVER OR EXCHANGE/ ACTIVESYNC SERVER FOR SENDING POP3 SERVER OR EXCHANGE/ ACTIVESYNC SERVER OR IMAP SERVER FOR RECEIVING Internet Connection CLIENT PROGRAM IN YOUR COMPUTER WEB SERVER 39
40 WHEN YOU USE AN " CLIENT PROGRAM", IT IGNORES THE WEB SERVER THAT YOUR SERVICE PROVIDES AND ACTS AS IF THEY ARE NOT THERE: 40
41 SMTP SERVER OR EXCHANGE/ EXCHANGE ACTIVESYNC SERVER FOR SENDING POP3 SERVER OR EXCHANGE/ ACTIVESYNC OR IMAP SERVER FOR RECEIVING Internet Connection CLIENT PROGRAM IN YOUR COMPUTER 41
42 "WEBMAIL" VERSUS "CLIENT PROGRAM" To set up a new account at an service provider, you usually have to use "Webmail" with a Web browser: With the exception of the "Mail" app in Windows 10 (which has a wizard that can get you an *@outlook.com address), you should not attempt to use an client program to get a new address from an provider. 42
43 "WEBMAIL" VERSUS "CLIENT PROGRAM" (continued) When you are using the Internet services hotels or public WiFi locations such as Starbucks', you sometimes will be unable to send from a "Client Program" in a laptop computer. When this happens, you will find that "Webmail" by means of a Web browser still works. The other option that still works will be tethering to a cell phone's data plan 43
44 "WEBMAIL" VERSUS "CLIENT PROGRAM" (continued) If you cannot send or receive from a "client program", you can use "Webmail" with a Web browser to determine whether the problem is a problem up at the provider's server farm(s) or a problem with the configuration settings or the lack of an update for your "client program". 44
45 "WEBMAIL" VERSUS "CLIENT PROGRAM" (continued) If you run out of storage space up for your account and you usually use "Webmail" to access your , you can temporarily use a "client program" to save your messages to your local hard drive. Then you can resume using a Web browser to access your . 45
46 "WEBMAIL" VERSUS "CLIENT PROGRAM" (continued) "Remote content" inside received messages: Safer when viewed from a Webpage as Webmail relative to downloading into an " client program" and making your computer deal with it. 46
47 "OUTLOOK" VERSUS "OUTLOOK.COM" "Outlook.." is a Microsoft " client program" that is part of "Microsoft Office.." ("Outlook" resides on the hard drive of your Windows or MacOS computer.) "Outlook.com" is the current name for Microsoft's service. (Outlook.com consists of servers up in Microsoft' server farms.) 47
48 "OUTLOOK" VERSUS "OUTLOOK.COM" (continue) When someone says "Outlook", you have to determine whether they mean the "Outlook" client program or the "Outlook.com" service 48
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