Locate people nationwide. Use GBG Connexus to identify and contact the right individual.

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1 Locate people nationwide Use GBG Connexus to identify and contact the right individual.

2 Introduction Challenges Every step of the way How we help Why GBG? Find out more Contact us Locate people nationwide Businesses need data. If information is out of date or missing or obtained incorrectly it s laborious and costly to put it right. In fact, even when information is accurate, it can be a big challenge tracking it down from a variety of sources can take a great deal of time and money. GBG s support has been fantastic and the whole project has been a win-win all the way for us. Customer manager, Northumbrian Water The system has been 100% reliable, so it s been a low-maintenance relationship. Fraud Team Leader, Endsleigh

3 Challenges Picture this: You re sitting on some identity data for individuals in the UK. However, you ve recently discovered a lot of this information is incorrect; some address details are incomplete, some DOBs are missing and the phone numbers you have are no longer connecting you to the right people. You might decide to start by accessing the Royal Mail s address database, but that won t confirm if the person you are looking for is in residence. You may then need to approach Land Registry to see if that person owns the property, but what if it s rented? And suppose you need to get hold of someone s new number? That will mean accessing BT data*. Already you ve got three different avenues to pursue and that s before you think about getting hold of deceased data, establishing if the person you are looking for has gone away or obtaining other methods of contact. Suppose there were a way of accessing all this information, in one place? Suppose you could access the UK s largest single source of consumer contact data? Suppose you could: > Validate the information you have is correct > Locate almost any individual in the UK > Confirm the person you have found is indeed the person you are looking for > Connect with individuals using the most up-to-date contact details, safe in the knowledge that every search you perform is silent. That s exactly what GBG Connexus can do. *The UK Telephone Number Database (an extract from BT OSIS) can only be used within this GBG product for the purposes of teleappending or telephone A-Z listings search.

Every step of the way GBG Connexus enables you to access multiple data sources in one place, bringing together all the information you need in one simple format and offering a variety of different

4 Every step of the way GBG Connexus enables you to access multiple data sources in one place, bringing together all the information you need in one simple format and offering a variety of different delivery methods. Say goodbye to time-consuming processes or accessing a variety of different data providers, and say hello to one unified solution a solution that s comprehensive, current and intelligent. GBG Connexus is with you at every step of your customer journey: > On-Boarding & Exception Handling > Fraud Prevention and Investigation > Tailored Multi-Channel Communications > In-Depth Individual Investigation > Asset Reunification > Debtor Tracing > Data Cleansing It is a valuable weapon in our armoury and was instrumental in making forward savings in excess of 3.3 million. Head of Fraud, Transport for London

How we help GBG Connexus is a scalable solution. It suits businesses of all sizes and meets a wide range of requirements, from entry-level searches to in-depth investigations.

5 How we help GBG Connexus is a scalable solution. It suits businesses of all sizes and meets a wide range of requirements, from entry-level searches to in-depth investigations. GBG pulls information from the largest range of data sources available, many of which are unique, giving you access to over a billion records. This ensures you access the largest pool of consumer data available on the UK population to successfully Trace, Locate, Investigate and Connect more individuals than ever before. Trace and confirm a person s details You have a last known address but when you dial the landline number you were given it no longer connects. Where have they moved to? Can you get hold of a new number? Connexus has over 69 million unique name and address details. It s information you simply can t get anywhere else. You can even find information on individuals who may not have a credit footprint. We provide more than 114 million telephone numbers, giving you the confidence that the person you find is the one you are looking for. Locate People You ve located a person at a new address, but how confident are you they re living there? GBG Connexus links addresses to individuals, with up to 13 million updates every month allowing you to track a person from one property to the next. You can also use the linked address search within GBG Connexus to ensure the address you ve found is the most recent. The platform also provides access to consented telephone data so you can be sure the new landline is in the surname you're checking.

How we help Contact the right people, first time Making sure you have the most-up-to-date information for your clients is vital and can often be a factor in regulatory compliance.

6 How we help Contact the right people, first time Making sure you have the most-up-to-date information for your clients is vital and can often be a factor in regulatory compliance. GBG Connexus uses multiple data sources to give you the confidence you need in our data and validates that information, so you know how relevant and, more importantly, how accurate it is. Enhance your interactions Armed with the correct identity and contact details, you can reduce the costs involved with expensive communications and engage more effectively with your customers. Our Digital Services team can help you make the most of your relationships with bespoke interactions either as a managed service or by supporting your in-house activity. Investigate fraud Sometimes, it isn t enough just to identify potential fraud. What happens if a fraudster has already bypassed your existing processes? GBG Connexus links not only addresses but individuals so you can easily identify anything suspicious. You could also make comparisons with what an individual does both online and offline by using over 70 million addresses and these could be used to identify social media accounts too. GBG Connexus gives you the best way to spot potential fraudsters and enhance your investigations.

Why GBG? GBG Connexus brings together the broadest range of identity data all in one place: 114.

7 Why GBG? GBG Connexus brings together the broadest range of identity data all in one place: million landline and mobile numbers, including 34 million mobile numbers 132 million date of birth records 1 billion historic UK population reference sources 7 million rental property flags 70 million consented addresses 130 social networks to check for associated social IDs 10 million linked addresses, including first seen/ last seen dates 83% coverage of telephone numbers for UK properties

Why GBG? Features Reverse search: Start with a phone number or email address and trace the associated name and address.

Search tools: Use an extensive toolkit to get results even when it s tricky.

Radius searches: Find an individual who has moved within a specified distance of the current address held.

8 Why GBG? Features Reverse search: Start with a phone number or address and trace the associated name and address. Even partial addresses can be used. Identity page: Build a single saveable page of everything you know about an individual. Search tools: Use an extensive toolkit to get results even when it s tricky. Neighbour and cohabitee information: Find detailed information on people who may be connected. Radius searches: Find an individual who has moved within a specified distance of the current address held. Flexible delivery mechanisms: You can use GBG Connexus in a form that suits you whether that s a manual service offering single look-up or batch process, a hosted (on-site) or managed (remote) service or we can integrate the solution seamlessly into your existing systems. Reporting: Streamlined MI reports making reporting simpler, easy to understand and quicker to extract.

9 Introduction Challenges Every step of the way How we help Why GBG? Find out more Contact us Why GBG? Benefits Trace individuals faster from their last known address to a new one Inspire confidence be certain people are active at their current address Build a picture quickly even if you have only limited or incomplete information Confirm you ll know the very latest residency location of an individual, even if that person claims to have moved on Comply adhere to sector specific best practice guidelines The results from GBG s batch service and on-line tracing tool are outstanding and deliver great value to the business. Operations Director, 1st Credit GBG s product is an extremely powerful and indispensable tool a truly remarkable product which enables us to detect many fraudulent claims quickly, and crucially to validate and settle honest claims sooner. Claims Department, Ageas

Introduction Challenges Every step of the way How we help Why GBG? Find out more Contact us We purchased GBG Connexus and have been very pleased with the results.

10 Introduction Challenges Every step of the way How we help Why GBG? Find out more Contact us We purchased GBG Connexus and have been very pleased with the results. We have seen a reduction of 50% in the time taken to complete the order review process. This has provided efficiency savings and enabled us to widen our fraud remit within the business. In addition, we have greater confidence in the overall decisions, particularly helped by the variety of data sets. We see GBG Connexus as a worthwhile investment that has met our ROI expectations. Fraud Investigator, Waitrose GBG The Foundation, Herons Way, Chester Business Park, Chester, CH4 9GB T +44 (0) E enquiries@gbgplc.com

January How to Ensure Your Organization s Mail Process is Compliant

January How to Ensure Your Organization s Mail Process is Compliant January 2016 How to Ensure Your Organization s Mail Process is Compliant Executive Summary Executive Summary This white paper provides an overview of compliance for mail processing. It focuses on the role