1 CONTENTS Accessing VXView 3 Checking Messages 4 Folder Tabs/Toolbar 5 Message Area 6 Almost Full Warning 7 Managing Address Books 8 Adding a Contact 9 Modifying a Contact 10 Importing Contacts 11 Exporting Contacts 12 Creating a Distribution List 13 Importing Contact or Distribution List Name Prompts 14 Setting up Notifications 15 Setting Notification Options 17 Changing Mailbox Preferences 19 Setting Up Account Names 21 Specifying Time Zones 21 Changing the Time Format 21 Setting Up Prompt Languages 21 Changing Call Transfer Settings 22 Changing Directory Listing Status 22 Changing Message Playback Order 22 Changing Your Fax Delivery Phone Number 23 Changing Message Playback Fast Forward/Rewind Speed 23 Changing Message Date and Time Playback 23 Setting Find Me Follow Me Options 24 Managing Custom Greetings 25 Changing Your PIN 26 2
2 ACCESSING VXVIEW You can use the VXView Web interface (GUI) to change your mailbox settings and preferences, create address books and contact lists, and view your messages. Note: Greeting only accounts do not have access to VXView. Logging On to VXView Your account is your mailbox number and your PIN is the same PIN you use to access your mailbox by telephone. Please set up your voic account by telephone before using VXView. To log on to VXView: 1. Launch a Web browser and enter 2. In the Account and PIN fi elds, enter the mailbox number and password that you use to access your voic box via the telephone. Note: Access your account via telephone fi rst to record your name and greetings, then use VXView to manage your account. 3. Click Login. 3
3 Checking Messages with VXView You can use the VXView GUI to view information about voic and fax messages in your mailbox. You can view the number of new and saved messages of each message type, as well as the number of unread, private, and urgent messages. From VXView, you can also play back voic messages. Note: In order to listen to voic messages through VXView, make sure that you have an audio application (such as Microsoft Windows Media Player or Apple QuickTime) to play the WAV fi les. Folder tabs Toolbar Click the icons in the column headers to toggle the sort order. Click links to navigate through messages in the selected folder. Use the Select check boxes and the Select and Deselect buttons to perform actions on messages. Message Area 4
4 Folder Tabs Depending on the options set up for your account, the Mailbox page may contain Inbox, Outbox, Sent, and Trash folder tabs. Clicking on a tab displays messages in the selected folder. The Inbox tab appears for all subscribers that have Voic and/ or Fax enabled. The Outbox tab appears for subscribers that have the Scheduled Delivery service enabled, as shown in the following: Toolbar The toolbar contains the following options: Option Icon Action Unread Marks selected messages as unread. The page re-displays with the selected messages marked with the unread icon and the Sender/Recipient field in bold. Deletes selected messages. Delete Re-save Check If the selected messages are not in the Trash folder, they are moved into the Trash folder without confirmation. If the selected messages are in the Trash folder, they are permanently deleted with a confirmation dialog. If you select a message that is flagged to be deleted soon, you can select Re-save to prevent the message from being deleted. The system resets the number of days remaining to the current value. Refreshes the screen with messages from the server. 5
5 Message Area The message area displays one page of messages for the selected (Inbox, Outbox, Sent, Trash) folder. Message information is provided in the following columns: Option Select Priority Status Sender/To Subject Date & Time Days Remaining Length Open Description Use the Select column and the Select All and Deselect All buttons to perform actions on messages. Messages in the column marked with! are high priority. Message has not been read Message has been read. Private message has not been read. Private message has been read. Displays the associated phone number. If the current folder is the Sent Items folder, the column title is Recipient and the information is the recipient s address. If the message has not been read, the Sender and Recipient fields are bold. If the current folder is the Outbox folder, the column title is To. Provides information about the message. Values include: VOICE Undelivered Message to recipient: This occurs if you send an outdial message to a recipient who does not answer and does not have a forwarding address. You have a new fax message from <sender> Date/time , voic , or fax was sent, received or scheduled. Number of days before the system deletes the message. When the number of days remaining is less than or equal to 5, the message appears in red to show that it will be deleted soon. Playback duration of voic (min:sec) or # of pages for a fax Play voice mail and view fax messages by clicking the Play Show Fax icons in this column. Voic messages. When you click : - The selected voice mail messages are marked read. - The web page redirects to the associated WAV file URL. The browser launches the audio file player. Only the first WAV attachment associated with a message plays. Fax messages. When you click : The selected fax messages are marked read. The web page redirects to the image file URL and displays the fax as a TIFF (even if you designate PDF as your delivery option). If a fax message has been forwarded, any audio files attached to the forwarded message are merged into one file for playback. or 6
6 Almost Full and Full Warnings Your administrator may set up the VXView system to set a point at which to notify you if your mailbox is full or almost full. If your mailbox reaches a warning threshold, the Mailbox page displays a message that your mailbox is almost full. You can still send and receive messages if your mailbox is almost full, but TelePacific recommends that you delete old messages to free up space and avoid reaching the maximum storage limit. Once your mailbox reaches the maximum storage limit, the Mailbox page displays a message that your mailbox is full. Callers will not be able to leave you messages if your mailbox is full. 7
7 MANAGING ADDRESS BOOKS WITH VXVIEW If the Personal Address Book service is available for your account, you can address a message in VXView to contacts in a personal address book. The address book can store names, addresses, phone numbers and an VXView voic number for a contact. You create and manage an address book using the VXView GUI. Once you set up an address book, you can send and forward messages to address book contacts. In order to send a voice message to a distribution list, make sure a recording of the contact name or distribution list name already exists. If a contact name or distribution list name is not recorded a generic unrecorded name prompt will be played. You can import an existing contact name or distribution list name prompt into an address book. The imported prompt must be a WAV file in the audio format CCITT u-law (8 bit, 8 khz, Mono). The following sections describe how to: Add an address book contact Modify an address book contact Import contacts into an address book Export contacts from an address book Create a distribution list Import contact name or distribution list name prompts 8
8 Adding a Contact to an Address Book 1. Log on to the VXView GUI. 2. Select Address Book from the navigation bar. The Address Book page opens. If there are no contacts to display, the following message appears: 3. Click New Contact. The Create Contact page opens the following: 4. Fill in the personal information fi elds for the contact, noting the following: Make sure Voic Number contains the VXView voic number assigned to the contact (ask your administrator for the correct value if you are unsure). Make sure Address contains an external account. In order for a contact to receive voice messages, at least one of these fi elds must contain a valid value. The system checks if the value in the Voic Number fi eld matches the voic number confi gured for a subscriber on the VXView system. If the value in the fi eld is a valid subscriber, the system deposits the message in their VXView mailbox. If there is no value for Voic Number then the system checks the Address fi eld assuming that the value is an external address and sends the message to that address using SMTP. 5. Select/Deselect the Enable Contact check box to include/exclude the contact in dial-by-name searches. Click Save. 9
9 Modifying an Address Book Contact To modify an existing contact: 1. Log on to the VXView GUI. 2. Select Address Book from the navigation bar. 3. Click an existing contact to display the Modify Contact page: 4. Modify the fi elds as required. Select the Enable Contact check box to include the contact in dial-by-name searches, to send messages to this contacts when it is a member of a distribution list, or to send an message to the contact. If the check box is cleared, the system does not include this contact in any Address Book searches. 5. Click Save. 10
10 Importing Address Book Contacts To populate your address book with multiple contacts at one time, you can import contacts from an external comma-separated values (CSV) fi le. For example, you can export the contacts from your client software (such as Outlook) to a CSV fi le and import the fi le into VXView. Make sure the CSV fi le contains values that map only to the fi elds displayed for each contact: First Name, Last Name, Nick Name, Work Phone, Home Phone, Mobile Phone, Pager Number, Fax Number, Voic Number and Address. Note that for backwards compatibility Voic Number will be read from column labeled Address and Address will be read from column labeled 2 Address. If you export additional fi elds to the CSV fi le, VXView may import the wrong number of contacts and does not populate the address book fi elds correctly. Note: All phone and fax numbers must consist only of digits; do not include special characters such as (, ), -, or + in phone and fax numbers. To import contacts stored in a CSV file: 1. Log on to the VXView GUI. 2. Select Address Book from the navigation bar. 3. Click Import Contacts. 4. Click Browse and select the CSV fi le to import. 5. Click Import Now. 6. After the import completes, a message notifi es you the number of contacts that were imported. 11
11 7. Click to view the address book with the newly imported contacts. To locate contacts, enter search criteria here. Click a link to sort the Name column display. To remove a contact, select a check box and click Delete. 8. To include a contact in dial-by-name searches, click the contact name to display the Modify Contact page, and select the Enable Contact check box. If the check box is not selected, the system does not include the contact in the search. Exporting Contacts You can export your VXView address book to a comma separated values (CSV) fi le that can be opened using a spreadsheet application, such as Microsoft Excel. You can also import the CSV fi le into your client, such as Outlook. To export contacts: 1. Log on to VXView. 2. Select Address Book from the navigation bar. 3. Click Export Contacts. A File Download dialog box prompts you whether to open or save the fi le. 4. Click Save. 5. Specify the location for the MyContacts.csv fi le, and click Save. 12
12 Creating a Distribution List You can create a distribution list (also called a VIP list) to send messages to a group of contacts in your address book. Once you create a list, you can set up your account to receive notifi cations when you receive a message from someone on the selected distribution list. To create a distribution list: 1. Log on to the VXView GUI. 2. Select Address Book from the navigation bar. The Address Book page displays contacts currently available for your account. 3. Click New List. 4. In the List Name fi eld, enter a descriptive name to remind you that these are the people to receive notifi cations from. For example, Workgroup. 5. Select names in the left column, and click Add to move the selected names to the right column. 6. When you fi nish adding items, click Save. The Address Book page opens. The name of the distribution list appears in the address book. 13
13 Importing Contact or Distribution List Name Prompts When you send or forward a message to a contact or distribution list name with the TUI, you use the telephone keypad to spell the contact or distribution list name. When the system finds a match, it plays the contact name prompt or distribution list name prompt. In order to hear the match, the WAV file prompt must exist for the contact name, distribution list name, or both. If a contact name or distribution list name is not recorded, a generic unrecorded name prompt will be played. While in the address book, you can import the prompts from the Create Contact page or Create Distribution List page. 1. Click Import Prompt to import an existing contact name prompt fi le. 2. Enter the name of a G.711 WAV fi le to import, or click Browse and navigate to it. 3. Click Import Now. 14
14 SETTING UP NOTIFICATIONS WITH VXVIEW The Notifi cation feature allows the voic system to inform you of new messages, based on preferences, by calling a phone or pager, or by creating and sending a text message to a text pager or an address. The VXView administrator confi gures the types of messages for which notifi cations can be sent. If notification services are available for your account, you can use the VXView GUI to specify where you want to receive notifications, as well as turn , out-dial, and message waiting indicator (MWI) notifications on and off. The active notification services for your account determine which notification types you can set up in the GUI. Selecting Notification Types To specify where you want to receive notifications: 1. Log on to the VXView GUI. 2. Select Notification in the navigation bar. 15
15 3. Select Set Up Notification. 4. If the Notifi cation service is active for your account, the Notifi cation section appears on the page. Enter the following: To send notifi cations without an attachment, enter a valid address in the Address fi eld and click Add. The Address box updates. To send notifications with a voic or fax attachment, enter a subject and (optional) message body for the attachment, enter a valid address in the Address field, and click Add Attachment. The Address box updates. Note: If a private message triggers an notifi cation, the message is not sent as an attachment with the notifi cation. 5. To remove addresses from the Address box, use your mouse to select one or more addresses and click Remove. 16
16 6. If your account includes outdial notifi cation services, in the Telephone Notification fi eld, enter the phone number or SIP address of the phone or pager where you want VXView notifi cations to call. Do not include special characters, such as dashes or parentheses, in the phone number. Setting Notification Options You can select the type of notifi cations to send, enable and disable notifi cations at any time, and pause and resume notifi cations when you receive voice or fax messages. You can also specify whether you want to be notifi ed when you receive a message that is classifi ed as urgent or when you receive a message from a distribution list. To set notification options and suspend or resume notifications: 1. Select Notification in the navigation bar. 2. Select Activate Notification. 17
17 The notification choices displayed on the Activate Notification page (previous page) depend on the type of notifications you specify on the Setup Notification page. 3. Optionally, click Pause All to suspend , voic , MWI, and fax notifications. 4. Select Notification for Voic or Fax. By default, Voic is selected. 5. Under My Notification Choices, specify whether you want to be notified via telephone, message waiting indicator, or Off (You will not receive this type of notification) If message meets my Notification Rule Every time I receive a message 6. Under My Notification Rule, specify when you want VXView to notify you that a message has arrived: An urgent message arrives. When the message is from a member of a specified distribution list. You can select an existing distribution list name from the drop-down list, or click New List to create a new distribution list. 7. Click Save. 18
18 CHANGING MAILBOX PREFERENCES WITH VXVIEW With VXView, you can modify personal options for your account. Some options appear only if your administrator has enabled that service or feature. For example, the Manage Sub-Mailboxes option appears only if the Sub-mailboxes service is active for your account. Check with your administrator for information about the preferences that are available for your account. The following sections describe how to: Access the Preferences page to change mailbox options Set up account names Specify the time zone for your account Change the time format for message time stamps Set up prompt languages Change call transfer settings Change directory listing status Control sub-mailbox access Change message playback order Change your fax delivery number Change date and time playback Change message playback forward/rewind speed Set Find Me Follow Me options Accessing Preferences To change your mailbox preferences: 1. Log on to the VXView GUI. 2. Select Settings on the navigation bar. 19
19 3. Select Preferences. 4. Modify your settings as described in the following sections, and click Save when you have fi nished. The Result of Change Preference page displays a message to indicate that the settings changed. 5. Click the preference settings link to return to the Settings page. 20
20 Setting Up Your Account Names In the First Name and Last Name fields, enter the first name and last name to associate with your VXView account. These names are used to identify your account and to narrow searches. The first and last names also appear in the Submailboxes drop-down list on the Mailbox page. In the Alternate First Name and Alternate Last Name fields, enter alternate first and last names to associate with your account. Setting up an alternate name helps callers reach you successfully when using the dial by name feature, such as if your name is hard to pronounce. Specifying the Time Zone for Your Account You can specify the time zone for your account. Message announcements played in the TUI and message displayed in the GUI reflect the specified time zone. In the Timezone field, select the time zone for your account from the drop-down menu. Changing the Time Format for Message Time Stamps You can select the time format for the message time stamps that you hear when you listen to messages. By default, the 24 Hour Clock check box is cleared; message times play in the 12 hour time format. For example, you hear 1:00 p.m. when listening to the time stamp for a message deposited at 1:00 p.m. If you select the check box, you will hear message times in the 24-hour format. For example, subscribers hear 1300 when listening to the time stamp for a message deposited at 1:00 p.m. Setting Up Prompt Languages If prompts for multiple languages are installed on your system, you can set up your account to select the language in which you hear VXView greetings. In the Default Language field, select the language of the recorded prompt set that plays for your account. If you change the language, the default language list changes. You cannot delete the default language from the list. In the Language List field, add, remove, or re-order the list of available languages on the system. The Installed Languages list includes the languages for which there are recorded prompts for VXView. The order of the list determines the order in which a caller selects the language. 21
21 Changing Call Transfer Settings Call transfer options allows you to choose to have calls ring at your extension or ring another phone number or extension that you specify. For example, you may want to set your calls to ring a conference room or cell phone where you can be reached when you are not at your desk. VXView does not automatically transfer calls to the transfer number you specify. The caller must press a key on the phone keypad to initiate the transfer. Make sure your greeting gives callers the option to leave a message or press a key to transfer to the number you specify. See Chapter 8, Changing Greeting Settings for information on modifying greetings. Select the Subscriber Defined Transfer check box to indicate that that the subscriber defined transfer option is available. This allows callers to transfer directly to the Subscriber s Transfer Number when they reach your mailbox. In the Subscriber s Transfer Number field, enter the phone number that a caller transfers to when they transfer to your account if the Subscriber Defined Transfer option is turned on. Changing Directory Listing Status If the Subscriber Auto-Attendant service is available for your account, you can specify whether to be listed in the dial by name directory. When you are listed in the directory, callers who do not know your extension can reach you by finding your name in directory assistance. Make sure to record your name announcement in order to be listed in the directory. See Chapter 7, Changing Personal Options by Phone for information. Select the Include me in the company directory check box to include your name in the Auto-Attendant dial by name directory. Callers can access your account by entering your last name. Changing Message Playback Order VXView plays messages according to the time that they are sent either the newest messages first or the oldest messages first as specified in VXView. The default order for all new messages, regardless of type, is oldest messages first. The default order for all saved messages, regardless of type, is newest messages first. Urgent messages are always played before regular messages for each message type. You can specify the order that VXView plays your messages from the VXView GUI or TUI. In the Message Playback Order field, select Most Recent First or Oldest First from the drop-down menu. 22
22 Changing Your Fax Delivery Phone Number If the Fax service is available on your system, you can have your fax messages delivered to a fax machine when you check messages by phone. You can also change the phone number to which faxes are delivered. Depending on how VXView is set up at your organization, you may not be able to enter certain phone numbers. To specify a fax delivery number, use digits 0 through 9. Do not use spaces, dashes, or parentheses between digits. Begin with any access code needed to make an external call (for example, 9). In the Default Fax Number field, specify the phone number where you want your faxes sent. The valid format is a string of numbers without special characters such as -,_,#. Changing Message Playback Fast Forward/Rewind Speed While playing messages back using the TUI, you can advance or rewind a message a specified number of seconds. In VXView, you can specify the number of seconds to skip forward or rewind the message during playback. In the VCR FF/RW Duration (in seconds) field, enter the number of seconds that message advances or rewinds during playback. Changing Message Date and Time Playback You can choose whether or not VXView plays envelope information when playing back each message. Envelope information includes time, date, and sender information. Select the Present Envelope Information check box if you want the system to play envelope information when playing back each message. Clear the check box if you do not want the system to play envelope information. Setting Find Me Follow Me Options If the Find Me Follow Me service is available, you can set up VXView to try dialing you at up to four phone numbers if you do not answer calls to your main number. For example, you can have the system dial your cell phone number and then a pager if someone calls and you do not answer. You can specify whether the system dials the specified numbers simultaneously or in the order you list them. You can also indicate whether you want VXView to play the recorded name of the caller who is trying to reach you. If you do not answer the call, the VXView transfers the caller to your voic box. 23
23 In the FMFM Number List field, enter a list of up to four phone numbers that you want the system to dial when you receive an incoming phone call. Separate each phone number with a semi-colon ( ; ). In the Outdial Calling Order field, select Simultaneous or Sequential from the drop-down list. If you select Simultaneous, the system dials all of the numbers in the FMFM Number List field at the same time. If you select Sequential, the system dials the numbers in the order they appear in the FMFM Number List field. Select the FMFM Plays Caller Name check box if you want the system to prompt the caller to record their name so you can identify the caller when you answer their call. Clear the check box if you do not want to hear the caller s recorded name. Select the Prompt for Voic check box if you want the system to give the caller options to go to your voic or to locate you. Clear the check box if you want the system to automatically forward the caller through your list of numbers. Select the Enable FMFM check box to turn on the Find Me Follow Me feature. This sends the caller directly to the numbers specified in the FMFM Number List field instead of asking if they want to leave a voic message first. Clear the check box if you want the caller to press a key to initiate the Find Me Follow Me feature. MANAGING CUSTOM GREETINGS WITH VXVIEW VXView includes an extensive set of audio files that are used for default prompts that you and callers hear when using the TUI. With VXView, you can upload custom prompts to use for greetings and name announcements in the TUI. Files that you upload must be WAV files in the audio format CCITT u-law (8 bit, 8 khz, Mono). For information on the greeting types supported with VXView, and for instructions on selecting the type of greetings to play using the TUI, refer to Chapter 8, Changing Greeting Settings. Uploading Custom Greetings or Name Announcements 24
24 To upload custom greetings or name announcements: 1. Log on to VXView. 2. Select Settings on the navigation bar. 3. Select Greetings and Name Announcements. 4. In the Active Greeting box, select the radio button to enable the generic, extended absence, or busy and no answer greeting. 5. Select the check boxes to activate custom name announcements and greetings. 6. To upload an audio file for a custom greeting or name announcement, click Upload. 7. Click Browse to locate the WAV fi le. 8. Click Upload. CHANGING YOUR PIN WITH VXVIEW You can use VXView to change the PIN for your subscriber account Note: You cannot change the PIN for a Greeting Only mailbox using VXView. You can also change your PIN using the TUI, as described in Chapter 7, Changing Personal Options by Phone. 25
25 To change your PIN: 1. Log on to VXView. 2. Select Settings on the navigation bar. 3. Select Change PIN. If your PIN has expired, a message appears at the top of the page, reminding you to change your PIN. 4. In the Current PIN fi eld, enter the password you are currently using to access VXView. 5. In the Enter New PIN and Re-enter New PIN fi elds, enter the value you want to change your PIN to. 6. Click Save. A confi rmation page opens. 26
Hosted Fax Mail Blue Platform Hosted Fax Mail User Guide Contents 1 About this Guide... 2 2 Hosted Fax Mail... 3 3 Getting Started... 4 3.1 Logging On to the Web Portal... 4 4 Web Portal Mailbox... 6 4.1
Telecommunication Systems CallXpress Web PhoneManager Page CallXpress Table of Contents Web PhoneManager Logging In... 3 Home Listening to your messages...... 4 Replying to a message...... 4 Forwarding
CommPortal User Guide Broadband and Voice Applications Turn your web browser into your personal call center CommPortal is an interactive web program that allows you to check your VoiceMail, set preferences
Logging into for the first time Go to http://myphone.bayring.com Number: Your 10-digit telephone number (no dashes) Password: 112233 (temp pin) At this screen, click Next Enter Old password (temp pin is
CommPortal Portal Guide The User Portal is available at https://userportal.appiaservices.com. Please contact Appia Support at 877-277-4297, option 3, or email@example.com if you need login information.
wowforbusiness.com BUSINESS LINE COMMPORTAL GUIDE WOW! Business BCSE.U.1505.O Business Line CommPortal Guide Table of Contents Getting Started...3 Dashboard...4 Messages and Calls...5 Messages...5 Missed
V0610 Logging Into the Web Portal Open your Web browser application. In the address field, enter the external WebPortal address, https://lightpathvoice.com Click Go. In the Phone Number field, enter your
Avaya Unified Messenger Client User Guide Version 5.0 Avaya Inc. 211 Mount Airy Road Basking Ridge, New Jersey 07920 www.avaya.com Your comments are welcome. They can assist us in improving our documentation.
AUGUST 2018 CommPortal GUIDE 2 AirePBX CommPortal Guide Table of Contents 1 Introduction...4 1.1 About This Manual...4 2 CommPortal Overview...5 2.1 Interface overview...5 2.2 Browser and Operating System
Voicemail Click here to access your voicemail online. Voicemail from Arvig will enhance the way you communicate! Our voicemail allows you to play, send, answer and forward voice messages from any touch-tone
V7350 Unified Messaging Suite User Guide VCX V7000 IP Telephony Solution System Release 5.0 Part Number 900-0195-01 AA Published August 2004 http://www.3com.com/ 3Com Corporation 350 Campus Drive Marlborough,
OpenTouch Message Center R.x User Manual 8AL90USAAed03 September 06 Table of content INTRODUCTION... 3 MESSAGING SERVICES TELEPHONE USER INTERFACE... 4. ACCESSING THE TELEPHONE USER INTERFACE... 4. LISTENING
TeleBlend Voicemail Service User Guide Table of Contents How do I initialize my Voicemail account?...3 How do I access my Voicemail account?...4 How do I personalize or change my phone greetings?...5 Recording
Learning and Development Department of Human Resources and Employee Relations MY VOICEMAIL ON-LINE (CALL10) Microcomputer Training Centre Microcomputer Training Centre 2007 TABLE OF CONTENTS Welcome to
NEAXMail AD -64 VOICE/UNIFIED MESSAGING SYSTEM User Guide 2002-2003 Active Voice LLC All rights reserved. First edition 2003. NEAXMail is a trademark of NEC America, Inc. 1 for Yes, 2 for No, PhoneBASIC,
SVMi E-Series Voicemail Quick Reference Guide Accessing Your Mailbox (Subscriber Services Menu) From Your Desk Press the button labeled MESSAGE or VMMSG OR Dial SVM Access Code: (You will be prompted to
silhouette Voice mail getting started guide Release 4.0 Contents Introduction...1 Accessing your Voice Mailbox...1 Main Menu...1 Listening to Messages...2 Reply or Call Sender...3 Internal extensions...
VOICE MAIL USER GUIDE VOICE MAIL USER GUIDE NEVER MISS A MESSAGE NEVER MISS A MESSAGE Table Of Contents How to Use Your Voice Mail 2 Setting Up Your Account 4 Collecting Your Messages 5 Sending Messages
Voicemail Plus User Guide Version: 2.0_CA Revised: 25 September 2007 Notices Copyright 2007 Vonage. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used
COMMPORTAL A better way to stay connected. SELF SERVICE GUIDE 1 TABLE OF CONTENTS WHAT IS COMMPORTAL... HOME TAB... ACCOUNT PHONE + SETTINGS, NO REPLY + BUSY STATUS, + ADVANCED SETTINGS. MESSAGES TAB...
Hosted Voice End User Guide Version 1.0 April 2013 End User Guide Contents 1 Introduction... 1 2 Introducing CommPortal... 2 2.1 Accessing and Logging In... 2 2.2 Using CommPortal... 2 2.3 Getting help...
NEAXMail AD-64 VOICE/UNIFIED MESSAGING SYSTEM User Guide 2002-2004 Active Voice LLC All rights reserved. First edition 2004 ActiveFax, PhoneBASIC, Repartee, TeLANophy, View- Call, ViewFax, and ViewMail
PortaOne PortaUM - Unified Messaging MR55 Publication History Date Version Author =============== ====== ============ June 26, 2017 1 Jeffrey K. Brady 2000-2016 PortaOne, Inc. Proprietary All rights reserved.
VOICE MAIL USER GUIDE VOICE MAIL USER GUIDE NEVER MISS A MESSAGE NEVER MISS A MESSAGE windstream.com 1.877.481.9463 Windstream is a registered service mark of Windstream Corporation. 2009 Windstream Corporation
NUMBER: PIN: TELEPHONE VOICEMAIL ACCESS To log into your voicemail box from your greeting: 1. Dial your phone number and let it ring to voicemail. 2. Press * to interrupt your greeting. 3. Enter your PIN
End User Guide - Commportal Table of contents Table of contents 3 1 Introducing CommPortal 6 1.1 Accessing 6 1.2 Logging In 6 1.3 Using CommPortal 7 1.4 Getting Help 9 1.5 Refreshing a Page 9 1.6 Logging
Standard Hotline: Dashboard User Guide For assistance, please call 1-800-453-2251 ext. 102. With these instructions, you will: PAGE 1. Login to the VoiceConnect site and Change your Password... 2 2. Set
ActivePBX Administrator s Guide CONTENTS Preface... v Document Conventions... v Glossary Conventions... v 1. Accessing the Admin Web Portal... 6 Logging in to the Web Portal... 7 Understanding the Admin
My Phone - Overview The Optus Loop My Phone portal gives you full access to your personal phone service settings, allowing you to customise and manage your service to suit your specific requirements. Within
VoiceMail Complete User Guide Thank you for subscribing to Pioneer VoiceMail service. We re happy you ve chosen Pioneer for your telecommunication needs. In addition to exceptional local and long distance
Cisco Unity Express 8.0 Voice-Mail System User s Guide for Advanced Features First Published: October 26, 2010 This guide provides information about using some of the advanced voice-mail features of your
NEAXMail AD-40 User Guide To print this guide 1 On the File menu, click Print. 2 To print the entire book, choose OK. To print a portion of the book, select the desired print range, then choose OK. NEAXMail
Dashboard User Guide For assistance, please call 1-866-399-8647. With these instructions, you will: PAGE 1. Login to the Clarity site, Configure 911, and Change your Password... 2 2. Set up Mobile Connect
C E uconnect Service User Guide A guide to your ureach unified communications service Table of Contents How do I access my account?... 4 Using the telephone:... 4 Using the web:... 4 Using a wireless device:...
Using Avaya Aura Messaging Release 6.2 Issue 3 October 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete
CALL FEATURES USER GUIDE Houston Dallas Austin San Antonio Oklahoma City Table of Contents Account / Authorization Codes.... 3 Advanced Hunting.... 4 Anonymous Call Rejection... 4 Anywhere.... 5 Auto Attendant...
Voicemail Guide Distributed Exclusively by: Table of Contents Overview... 2 Types of Greetings... 2 Folders... 3 The Directory... 3 Leaving a Message in a Mailbox... 4 Accessing Your Mailbox... 5 Logging
User Guide Maximize your voicemail with MAXmail 1 HOME TOWN MAXmail features With the HOME TOWN MAXmail service, managing your calls is easy. The service answers calls even when you cannot answer them.
Hosted IP Phone System End User CommPortal Reference Manual (Polycom) POPP.com, Inc. All rights reserved. Service 24x7 @ 763-797-7900 or 1-800-234-POPP Page 1 of 42 8/15/18 Table of Contents 1 Introduction
SCM Express Application Manual Purpose INTRODUCTION This document describes the application operation guide of the SCM. Document Content and Organization This manual consists of the following parts and
Voice Mail System User s Guide Personal Mailbox Management (PMM) Utility Program VERSION 2.0 MARCH, 2005 PROPRIETARY VMS User s Guide: PMM Utility Program (v. 2) I Contents 1. Introduction...1 2. Personal
IP Centrex User Guide Release 2.1 2014 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying,
WELCOME Welcome to AKVoice, your over the internet voice solution. This guide will help get your AKVoice service running with basic features. For more in-depth information and feature setup, please see
WELCOME! Thank you for choosing FreedomVOICE. This User Guide is designed to help you understand the features included with your service and walk you through configuring these features through your WebLINK
ShoreTel IP Phone 655 Quick Reference Introduction ShoreTel IP Phone 655 provides a large color touch screen display. Interaction between you and the phone is accomplished through the phone s touchable
O N L I N E D O C U M E N T Repartee User Guide To print this guide 1 On the File menu, click Print. 2 In the Print dialog box, select All 85 pages. Click OK. Printing time is approximately 20 minutes.
Voice Forms Mailbox User Guide Overview Voice Forms allows callers to give specific voice response to individual questions. Callers can be asked up to 25 separate questions, with the allowable length of
Modular Messaging Outlook Thick Client (OTC) Subscriber Options Quick Reference Guide (QRG) Any Telephone Modular Messaging Office of Information Technology (OIT) University Technology Services (UTS) This
Hosted PBX Administrator s Guide CALL QUEUES IVR DID Management 1 CONTENTS Preface Document Conventions Glossary Conventions 1. Accessing the Admin Web Portal Logging in to the Web Portal Understanding
Table of Contents Administrator Hierarchy... 2 Enterprise Set Up... 3 Group Set Up... 4 Department Set Up... 7 User Set Up... 8 Group Services... 9 Configuration of Group Services... 9 Auto Attendant...
WEB PORTAL GUIDE NuLink NuLink_RES_0117 Web Portal Guide Table of Contents Getting Started...3 Dashboard...4 Messages and Calls...5 Messages...5 Missed Calls...5 Dialed Calls...5 Received Calls...5 Contacts...6
End User Guide Using Your Desk Phone FastFind Links Using the User Web Portal Voicemail Answering Rules and Time Frames Contacts Phones Music On Hold Call History Profile CONTENTS Contents... ii Introduction...
PARTNER Messaging User Guide Back Panels: Your Messages (cont d) Using Personal Group Lists Using Outcalling Front Panels: Getting Started Personalizing Your Mailbox Your Messages Recording and Screening
PLEASE READ WHOLE DOCUMENT BEFORE USING!!!!!!! Beaufort County School District Voicemail Access Number -- Inside the district: 22399 Voicemail Access Number -- Outside the district: 843-322-2399 Voicemail
Getting Started Logging In The log in method will vary according to whether it is the first time the mailbox has been accessed or not. First Time The first time you call your mailbox you will be prompted
To print or export this document, click the drop down in the upper right of this screen and select either Word (PDF) or Source. Avaya Voicemail CONTENTS Voicemail Management on the Web Logging In Listening
User Guide Business High-Speed Internet Service Configuring Your Email 2 Using Webmail 4 Frequently Asked Questions 5 Business Phone Service Calling Features 6 Your Voicemail Service 18 Your Online Phone
Voice Mail System Personal Mailbox Management Manual Version 1.2 July 2003 Proprietary 2003 ITS Telecom All rights reserved. The information disclosed herein is proprietary to ITS Telecom and may not be
End User Guide Entrust ICT(EICT) reserves the right to change product specifications, functions, or features, at any time, without notice. Please refer to your EICT representatives for further details.
Voice Mail Users Guide Setting Up and Accessing your Voice Mail From your office telephone, dial extension 7000. (For initial mailbox setup, your temporary security code is 0000). From another phone on
Key Voice Voice Processing VOICE MAIL SUBSCRIBER USER GUIDE Everything Your Business Calls For WHAT S INSIDE Understanding the Voice Mail System... 3 To Log In to Voice Mail... 4 Using the Main Menu...
Innovator Smart Communications Solutions User s Guide INNOVATOR TM Table of Contents Introduction... Voice Mail Main Menu... Voice Mail Setup... Setting Up Your Greetings...4 Setting Up Your Greetings...5
vsuite Home Phone Feature Reference Below is a list of features that are included with you new vsuite telephone service. Should you have any questions or problems with a feature please feel free to contact
Wire your business for success Find great business services inside. BUSINESS PHONE USER S MANUAL INSIDE: - PHONE PLANS - HOW TO ACCESS YOUR FEATURES ONLINE CLICK BUSINESS.CABLEONE.NET TODAY! BUSINESS CARE
Onebox Receptionist Getting Started Guidebook for Onebox Receptionist O N E B O X C O N N E C T S T H E W O R L D T O Y O U. S M Welcome Message Congratulations! You re about to begin using Onebox Receptionist.
MERLIN Messaging System User s Guide Back Panels: Using Group Lists Using Outcalling Front Panels: Getting Started Personalizing Your Mailbox Your Messages 585-323-203 COMCODE 108679655 Issue 3 June 2000
User's Guide Voice Messaging and Fax Software FaxTalk Communicator SETM FaxTalk Communicator SE for Windows Version 4.7 Telephone Consumer Protection Act of 1991 "It shall be unlawful for any person within
NEAXMail IM-16 LX VOICE/UNIFIED MESSAGING SYSTEM VERSION 8.2 User Guide Reference information To access your mailbox by phone 1. Call the voice messaging system. From inside your organization, dial From
Using Mailbox Manager 2002 Active Voice LLC All rights reserved. First edition 2002. Repartee and TeLANophy are trademarks of Active Voice LLC. To access your mailbox by computer 1. Launch Mailbox Manager.
CallPilot Multimedia Messaging User Guide Release 1.0 Standard 1.0 December 1998 P0886140 ii Welcome to CallPilot Multimedia Messaging CallPilot Multimedia Messaging from Nortel Networks is an advanced
It Training Nov 2008 Please note that this guide is only for Cisco users who have 7-digit extensions (part of recent migration project). Slide Topic Slide Topic 3 Phone Features 14 Call Transfer 4 Phone
Voice Mail User s Guide Introduction The MX voice mail server configures mail boxes and accesses voice messages for users, ACD groups, and operators. This user s guide describes voice mail server procedures
Getting Started with Exchange Unified Messaging Welcome to Exchange Unified Messaging. This system will replace Farmington Area Public School s existing voice mail system and provide additional functionality.
Voicemail Click here to access your Voicemail online. Voicemail from Arvig will enhance the way you communicate! Our Voicemail is an easy-to-use answering service that offers several advantages over answering
Blue Platform Administration User Guide Contents 1 About Auto Attendant... 3 1.1 Benefits... 3 2 Accessing the Auto Attendant Admin Portal... 4 3 Auto Attendant Admin Portal Interface... 5 4 Auto Attendant
SYSTEM USER GUIDE Rev 08, July 2014 1082-20122-15492 NEC Corporation of America reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation of America