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1 Synergy TM User Guide sub Whole Home DVR Solution 2/6/2018 1

2 Synergy TM at your fingertips The MENU button takes you anywhere you want to go within Live TV, the DVR, and Video on Demand, including: TV Settings Parental Controls Closed Captioning Setting Favorites Customization of your TV Grid And more! sub Remote 2/6/2018 2

3 Arrow Keys Use the up and down arrow keys to scroll through programs currently airing sub Left and right arrows will show past and future programs Explore Programming Use the Channel Grid feature to take a look at the multitude of programs available to watch. Channel Grid 1. Press on your Synergy TM remote to access the Channel Guide 2. Use the arrows to scroll and view programming that is currently airing 3. Press to tune to that channel and begin watching Channel Grid 2/6/2018 3

4 Customize Synergy TM Set Parental Controls, Recording Defaults, and TV Filters. Configure Audio Compression, Closed Captioning and Language Defaults, and more. The Tips category provides quick walkthroughs and descriptions of Settings features sub To access Settings 1. Press on your Synergy remote 2. Use the arrows to navigate to the Settings icon 3. Press Settings Menu Items Aspect Ratio / TV Setup Closed Caption Defaults Configure Apps Recording Space Recording Defaults Menu Customization Parental Control Defaults Tips Channel Lists Settings 2/6/2018 4

5 4. Press Set Parental Controls Parental Controls allow you to block specific television shows, channels, TV ratings and moving ratings, as well as, the ability to block ordering of paid Video on Demand (VOD) programming. To set up Parental Controls: 1. Press on your Synergy TM remote 2. Use the arrows to navigate to the Settings icon 3. Choose Parental Controls 5. Create a Personal Identification Number* and press sub 6. Re-enter PIN to confirm and press 7. To lock or unlock content, press *The first time you use Parental Controls or purchase a VOD program you ll be required to create a Personal Identification Number (PIN). Press the numbers on the remote to create a four-digit PIN of your choice and then re-enter it to confirm. Parental Controls 2/6/2018 5

6 Take advantage of the Flip Bar features The Flip Bar lets you select specific actions such as Watch Live TV, add items to your Favorites list, turn Closed Captioning On and Off, and more. Access the Flip Bar Setting Defaults Set Closed Caption, Parental Controls, and Recording Defaults with the Settings icon on the Synergy main menu. sub 1. Press on your Synergy TM remote to watch Live TV 2. Press to bring up the Flip Bar 3. Use the arrows to select a specific action 4. Press The Flip Bar 2/6/2018 6

7 Search using the on-screen keyboard Search categories include: Title, Keyword, and Category. Selecting Search Options in the Search Type allows you to choose which type of content subtitle is displayed style in the search results, including TV Shows, TV Recordings, and On Demand. 1. Press on your Synergy TM remote 2. Use the arrows to navigate to the Search icon 3. Press 4. Use the arrows to select a Search type 5. Press 6. Use the on-screen keyboard to search for content Complete instructions for using the on-screen keyboard are located on the next page of this User Guide. Search 2/6/2018 7

8 Search using the on-screen keyboard (cont.) Search categories include: Title, Keyword, and Category. 7. Use the arrows to select THE FIRST LETTER of the program you want to record or watch 8. Press 9. Repeat Steps 1and 2 until the Search content list populates the left column on the TV screen 10. Use the LEFT arrow key to access the list 11. Use the arrows to select a program 12. Press Selecting Search Options in the Search Type allows you to subtitle choose which style type of content is displayed in the search results, including TV Shows, TV Recordings, and On Demand. Search 2/6/2018 8

9 Build a Favorites list You can build a Favorites list from any channel that appears in the TV channels category or TV filters, except channels blocked by parental controls To add a Favorite channel: 1. Press to bring up the Flip Bar while watching your favorite channel 2. Use the arrows to select add item to favorites 3. Press sub Favorites 2/6/2018 9

10 Record Live TV Watch Live TV Press on your Synergy TM remote to watch Live TV Channel Grid Video Controls Pause, fast-forward or rewind programs with your Synergy remote just like you would with a Blu-Ray or DVD player. sub Record Live TV Press on your Synergy remote to record Live TV 1. Press on your Synergy remote to access the Channel Guide 2. Use the arrows to scroll and view programming that is currently airing 3. Press to tune to selected channel and begin watching Live TV 2/6/

11 Record your favorite TV series Your media player makes it easy to watch and manage your recordings from one place in the main menu. Record Future Programming Did you know You can program Synergy to record an entire series of a TV show or just one episode. Plus, sub you can set your DVR to record new episodes only or include repeats. 1. Press on your Synergy TM remote 2. Use the arrows to navigate to the Search icon 3. Choose Search option: Keyword, Category, or Title 4. Press 5. Use the on-screen keyboard to search for content you want to record 6. When you locate the content you want to record, press 7. Use the arrow keys to select record once or record series and press Go to the Menu, scroll left or right to select Settings and choose Recording Default Settings. Recording TV 2/6/

12 Watch your recorded programming View your recorded shows on your schedule. Access Recorded TV Option 2 Option 1 1. Press on your Synergy TM remote 1. Press on your Synergy remote 2. Use the arrows to navigate to the Recorded TV icon 3. Press sub Pause, fast-forward or rewind programs with your Synergy remote just like you would with a Blu-Ray or DVD player. Recorded TV 2/6/

13 Explore Video on Demand Gain instant access to your programming for everyone in the family. Watch what you want whenever you want. Search our robust library easily with high-resolution recognizable posters of available free and paid programming Rent newly released HD Movies with the push of a button without ever leaving the comfort of your couch! Press the Video on Demand button on your Synergy TM remote and start exploring! Ambient On Demand Set any mood with our unique ambient channels that are crafted with breathtaking HD imagery and beautifully sub choreographed music. Use the arrows on your remote to navigate over to Free On Demand, scroll down and select Ambient and choose your favorite. On Demand 2/6/

14 Access Video on Demand Pause, fast-forward or rewind programs with your Synergy TM remote just like you would with a Blu-Ray or DVD player. Access On Demand (VOD) Option 2 Option 1 1. Press on your Synergy remote 1. Press on your Synergy remote 2. Use the arrows to navigate to the On Demand icon 3. Press sub Pause, fast-forward or rewind programs with your Synergy remote just like you would with a Blu-Ray or DVD player. On Demand 2/6/

15 Customize TV Filters Synergy TM comes with several filter categories for viewers who know what they like to watch and want an easy way to find it. TV Filters To enable Filters TV Music Favorites 1. Press on your Synergy remote 2. Use the arrows to navigate to the Settings icon 3. Press 4. Select Menu Customization HD Only Sports 5. Press to check the boxes for each filter you want displayed on the Main Menu News Kids Each filter will display Live TV as well as Recorded TV and Video On Demand. Movies sub Messages Receive messages and updates on topics such as account information or feature updates. TV Filters 2/6/

16 Access applications Now you can get access to Netflix* and YouTube directly from your Channel Guide Instantly stream thousands of your favorite music, TV shows, movies, original series, and much additional programming. Integrate your existing Netflix* and YouTube accounts with Synergy TM. sub *Requires an active Netflix account. Apps 2/6/

17 sub Using your Netflix account Instantly stream thousands of your favorite TV shows, movies and original series.* Logging into Netflix with Synergy TM 1. Press on your Synergy remote 2. Use the Arrows to select Netflix icon 3. Press 4. Use the on-screen keyboard to enter the address associated with your Netflix account and select Next 5. Press 6. Use the on-screen keyboard to enter your Netflix password and select Next 7. Press *Requires an active Netflix account. 2/6/

18 Using your YouTube account Discover and watch your favorite videos and channels on YouTube Success! Device connected will appear on your mobile device or subtitle computer. style Your personal YouTube account will automatically appear on your TV screen. Logging into YouTube with Synergy TM* 1. Press on your Synergy remote 2. Use the Arrows to select YouTube icon 3. Press 4. Using the right arrow key to view the menu on the left. Select Sign In and press 5. Select TRY ANOTHER WAY in the lower right corner of your screen and press 6. Using your mobile device or computer, go to and follow prompts to complete activation. *Setting up YouTube with Synergy requires a mobile device or computer to complete activation 2/6/

19 dvr vod grid livetv Icons Recorded TV On Demand Search Apps Settings Messages Favorites HD Only Click to Sports edit Master News Kids Recorded TV Movies sub Live TV Watch Live TV Channel Grid Flip Bar Program Info Closed Captioning On/Off Choose Language Watch Recorded TV Scheduler Delete Recordings Settings Apps Channel List Tips Parental Controls Audio Settings Language Defaults Menu Customization Setup Account Requirements Recording Defaults Record Series Record Once Setting Priority Recording Space Closed Captioning Defaults TV Setup Aspect Ratio HDTV Settings 2/6/

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