Your New Service Request Process: Technical Support Reference Guide for Cisco Customer Journey Platform

Save this PDF as:
Size: px
Start display at page:

Download "Your New Service Request Process: Technical Support Reference Guide for Cisco Customer Journey Platform"

Transcription

1 Supprt Guide Yur New Service Request Prcess: Technical Supprt Reference Guide fr Cisc Custmer Jurney Platfrm September Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 1 f 18

2 Cntents Intrductin... 3 Registratin fr a Cisc.cm User ID... 4 Opening a Supprt Case by Phne... 6 Supprt Numbers... 7 Defining the Severity f a Supprt Case... 8 Opening a Supprt Case by Opening a Supprt Case Online Check Entitlement Describe Prblem Review & Submit Save as Draft Managing Yur Supprt Case Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 2 f 18

3 Intrductin This dcument describes the prcedure fr btaining Technical Supprt thrugh yur newly adpted case management system thrugh the Cisc Technical Assistance Center (TAC). This dcument cvers the Cisc.cm user ID registratin prcess, hw t cntact technical supprt, as well as hw t manage yur supprt case nline. We want yu t knw that this is nly a change in the prcess thrugh which yu receive technical supprt. We at Cisc are cmmitted t delivering the same high level f quality service that yu are accustmed t receiving. The Cisc TAC will allw yu t: Open supprt cases by phne, web, r 24 hurs a day, 365 days a year Dwnlad sftware updates (maintenance and minr releases) fr yur cvered sftware Access Cisc s nline supprt, including database f prduct and service infrmatin, supprt case tracking, and a rbust set f tls that help facilitate knwledge transfer t yur staff and help answer questins mre quickly 2018 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 3 f 18

4 Registratin fr a Cisc.cm User ID T cntact Cisc Technical Supprt fr questins r issues with yur Cisc Cllabratin prducts, yu first need t register fr a Cisc.cm user ID. If yu already have a Cisc.cm user ID, g t step 4, as yu d nt need t reregister. 1. Navigate t and click Create an accunt. 2. Fill ut the infrmatin n the Cisc.cm Registratin frm. 3. Upn clicking Submit yu will receive an sent frm Cisc. Frm the link prvided in this , yu will be directed t the Cisc.cm Registratin cnfirmatin page. This step is t verify, cnfirm, and activate yur Cisc.cm registratin. Nte: This step in the registratin prcess fr a Cisc.cm user ID is critical. Yu will need t select Assciate yur user ID t update yur Cisc Accunt Prfile Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 4 f 18

5 4. Yu will be directed t the Cisc Accunt Prfile. Click the Add Access buttn, then select the TAC and RMA case creatin, Sftware Dwnlad, supprt tls, and entitled cntent n Cisc.cm radi buttn n the pp-up screen, and then click G t manage yur Service Cntract nline Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 5 f 18

6 5. Enter yur Service cntract number(s) as prvided in the Welcme t Cisc Services letter r cntact yur Cisc authrized partner r distributr fr yur cntract number(s). Partners can access their new cntract numbers in Cisc Cmmerce Wrkspace-Renewals (CCW-R). If yu have multiple service cntract numbers, separate them by cmmas. If yu dn t knw yur service cntract number, yu can enter the serial number f any prduct cvered by yur service cntract. If yu have any prblems with this web registratin prcess, yu may send an t Cisc at If yu are lcated in Nrth America, yu may call fr assistance t reach Cisc s TAC supprt rganizatin. Fr the rest f the wrld, it is recmmended yu cnsult the wrldwide tllfree number list at and ne f the supprt agents will assist yu in cmpleting the registratin prcess. Service Access Management Tl The Service Access Management Tl is an applicatin that enables Partners r Custmer Administratrs t determine which f their service cntract numbers are present in Cisc.cm user prfiles. It is ideal fr rganizatins that want t manage and assciate multiple Cisc.cm prfiles. By using the Service Access Management Tl, Cisc partners and custmers can manage access t the services prvided by their cntracts (e.g., TAC supprt, hardware replacement). This management can be dne either using Bill t ID r cntract number. T manage access by Bill t ID, the Bill t ID must be in an individual's Cisc.cm prfile and selected (enabled) fr supprt access. This will ensure that all the cntracts under the Bill t ID can be utilized fr service. T manage access by cntract number, a cntract number must be in an individual's Cisc.cm prfile in rder fr that individual t be able t btain service. Access the Service Access Management Tl, training, and related cntent fr mre infrmatin. Opening a Supprt Case by Phne 2018 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 6 f 18

7 Supprt Numbers U.S. Fr wrldwide supprt numbers, refer t Cisc wrldwide cntacts: When yu want t reprt a case, make sure yu have the fllwing infrmatin available: Cisc.cm user ID that has been assciated t the service cntract Service cntract number Business effect (case severity) Cisc entitles custmers by cntract number and Cisc.cm ID. Yu must knw yur Cisc.cm user name and have the cntract number f the prduct when yu are calling fr supprt. Once the agent has all the apprpriate infrmatin he/she will pen a case, prvide yu with a case tracking number and rute yur case t a supprt engineer. They will cntact yu t prvide technical assistance Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 7 f 18

8 Defining the Severity f a Supprt Case Severity 1 and 2 Supprt Cases must be pened by phne. Severity 3 and 4 Supprt Cases shuld be pened nline r by , but may be pened by phne. Severity 1 (S1) shall mean reprted Errr(s) in Cvered Sftware that causes all r substantially all f a system t be functinally inperative severely affecting delivery t Custmers and requiring immediate crrective actin, regardless f time f day r day f the week. Prduct and/r cvered sftware are in perable fr 100% f Custmers Lss f service>0.5% f Custmers Severity 2 (S2) shall mean reprted Errr(s) in cvered prducts causing the lss f ne r mre majr functins f the system, causing perceptible degradatin r interruptin f services delivery t Custmers r seriusly affecting Custmer s ability t perate, administer, r maintain their system and requiring immediate attentin. Urgency is less than Severity 1 situatin because f a lesser immediate r impending effect n system perfrmance, Custmer s peratin and revenue. Management system failure N backup is available Severity 3 (S3) shall mean reprted Errr(s) in cvered prducts disabling specific nncritical functins f the system that d nt significantly affect delivery services t Custmers. The lst r degraded functinality impairs Custmer s ability t perate, administer, r maintain the system, but des nt significantly affect services delivery t Custmers. System functinality r perfrmance is reduced System is wrking n backup Lss f service <0.5 % f Subscribers Severity 4 (S4) shall mean reprted Errr(s) in cvered prducts which is an irritant nly and has n significant effect n the functinality r peratin f the system and requests fr infrmatinal supprt assistance, including prduct infrmatin requests and cnfiguratin assistance. Cnditins that d nt significantly impair the functin f the system Dcumentatin System enhancement/functinality request 2018 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 8 f 18

9 Opening a Supprt Case by Open new supprt cases by using the Cisc supprt address: If yu are pening a new supprt case, include the prduct type as the subject line f yur ; fr example, Cisc Custmer Jurney Platfrm. This will help the agent prcessing the incming t determine the crrect supprt case queue t rute yur supprt request. Include the fllwing infrmatin in yur Cmpany name Cntact name Cntact phne number Cisc.cm User ID Cntact address Cntract number Prduct type (e.g. Cisc Custmer Jurney Platfrm, Cisc Clud Calling etc.) Business effect (supprt case severity as defined abve) Brief prblem descriptin Equipment lcatin (e.g., address) Alternate cntact name Alternate cntact phne number Prviding this infrmatin will help expedite the prcessing f the supprt case thrugh the Cisc TAC agent. Once the agent has prcessed the , he/she will pen a supprt case and yu will receive a supprt case number by . A supprt engineer will cntact yu shrtly regarding yur supprt case Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 9 f 18

10 Opening a Supprt Case Online The nline supprt case management tl, called Supprt Case Manager (SCM), allws users t pen a supprt case, assign a severity (level 3 r 4), receive infrmatin thrugh the web r , maintain and track supprt cases nline, and uplad files. SCM allws yu t create Cisc TAC supprt cases fr issues cvered under the terms f yur Cisc supprt cntract(s). At this time, SCM can assist yu nly with prducts currently cvered by a Cisc service cntract. If yu wuld like assistance with a prduct that is nt cvered by a cntract r is cvered under warranty, cntact the Cisc TAC by phne. Befre yu use SCM, yu must be lgged in with yur Cisc.cm user ID and passwrd, and yur Cisc.cm ID must cntain all f yur apprpriate Cisc supprt cntracts in rder fr yu t access the services cvered by thse cntracts. Yu can use the Cisc Prfile Manager t assciate all f yur Cisc service cntracts t yur prfile. Nte: If yu have a Service Access Management Administratr, yu can ask them t make sure that all f yur service cntracts are assciated with yur Cisc.cm user ID. If yu are unsure f yur cntract number(s), yur Cisc Partner, Reseller, r Service Accunt Manager can prvide yu with a cmplete list f yur service cntracts. The main steps fr pening a supprt case using SCM include: 1. Check Entitlement verify the prduct is cvered by a service cntract 2. Describe the Prblem enter details abut the prduct 3. Submit Yur Supprt Case cnfirm infrmatin and edit accrdingly Yu can access the nline supprt case tl using this link: mycase.cludapps.cisc.cm/case Yu will be required t lg in with yur Cisc.cm ID and Passwrd. Please make sure that yu have yur service cntract number available with yur Cisc.cm ID Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 10 f 18

11 T pen a new supprt case, click n Open New Case and then fllw the instructins belw. Check Entitlement Identify the type f supprt case. Cmplete these steps in rder t pen a supprt case: 1. Chse ne f the Request Type ptins: Diagnse and Fix Request RMA Ask a Questin 2. Fr hardware prducts enter the Prduct Serial Number and click n Search. Fr sftware prducts enter the Service Cntract number r prduct descriptin t search fr the prduct requiring supprt. If yu have a Smart Accunt yu can enter yur Prduct Subscriptin Number. Nte: At any time during the prcess, yu can click the Save draft and exit link in rder t save a draft f yur supprt case. See the Save a Draft sectin in this dcument fr the steps required t delete r cntinue submitting a saved supprt case Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 11 f 18

12 Describe Prblem Identify the severity f the prblem, lss f service (if applicable), case details and whether yu wuld like the engineer t cntact yu. In additin, yu can review and change yur cntact infrmatin Chse the severity frm the Severity ptins. The Severity is autmatically ppulated based n the type f supprt case: Diagnse and Fix = Severity 3 Netwrk Impaired Request RMA = Severity 3 Netwrk Impaired Answer my Questin = Severity 4 Nrmal Respnse Time If yu need t pen a severity 1 r 2 netwrk-dwn emergency supprt case, please call the Technical Assistance Center (TAC) nearest yu. 2. Check the bx if users are experiencing a lss f service fr mre than 15 secnds. 3. Enter a Case Title and Descriptin. Keep these guidelines in mind when describing yur prblem: Include a meaningful case title that states the prblem accurately. A meaningful title permits assignment f the case t the apprpriate technical resurces. Describe the prblem and symptms (nly ne per supprt case). Include a histry f the prblem and any trubleshting steps yu cmpleted. Describe yur netwrk tplgy. Include any recent changes t yur netwrk r data center envirnment. Include utput frm the shw tech cmmand (if applicable) and all ther relevant utput. Include sftware versins and types f equipment Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 12 f 18

13 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 13 f 18

14 4. Click n Select a Technlgy and select the Technlgy frm the pp up menu. Fr Cisc Custmer Jurney Platfrm chse the fllwing technlgy and sub-technlgy categry: Clud and Hybrid Prducts Custmer Jurney Platfrm 5. Select the Prblem Area. 6. Review yur cntact infrmatin in the Cntact Preference sectin. Yur cntact infrmatin is autmatically prvided based n the Cisc.cm username yu used t lg in t the tl. 7. Click Review t review yur case befre yu submit. Review & Submit Review yur infrmatin and submit yur supprt case. 1. Review the summary f yur supprt case. If yu need t update a sectin, click the Edit link. 2. Click Submit in rder t submit yur supprt case. Yur supprt case number will appear at the tp f the page. Save as Draft During yur prcess t pen a supprt case, yu can click the Save Draft and Exit link lcated at the bttm f the page in rder t cmplete the prcess at a later time. When yu click the Save Draft and Exit link, all infrmatin 2018 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 14 f 18

15 yu entered is saved, and yu are redirected t yur pen supprt cases page. Each saved draft has an expiratin date, after which it will be autmatically deleted. T cntinue submitting a saved draft, click the title f the supprt case. T delete a saved draft, click the checkbx lcated next t the supprt case, and click the Delete buttn. Managing Yur Supprt Case After yu have created yur supprt case, yu can view the status, update the ntes, uplad files, turn autmatic updates n r ff, and request case clsure. Navigate t and then select View Open Cases frm the My Supprt menu. Or yu may g directly t: mycase.cludapps.cisc.cm/case 2018 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 15 f 18

16 On yur Supprt Case Manager hme page, yu can filter yur supprt cases. Here are the available ptins: Open Cases Draft Cases Clsed Cases Advanced Filter 2018 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 16 f 18

17 If yu click Shw Advanced Filter link, additinal fields appear. Select an ptin frm the Filter menu, and enter additinal infrmatin in the remaining fields in rder t further filter yur supprt cases. Here are the Advanced Filter menu ptins: Status New Custmer Pending Cisc Pending Bug/Defect Required Clsure Pending Custmer Requested Clsure Custmer Updated Release Pending Restratin f Service Service Order Pending Severity Severity 1 Severity 2 Severity 3 Severity 4 Linked Bugs RMAs Cntract Number PICA ID Serial Number Nde Name Frm Date 2018 Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 17 f 18

18 Printed in USA 9/ Cisc and/r its affiliates. All rights reserved. This dcument is Cisc Public Infrmatin. Page 18 f 18

OATS Registration and User Entitlement Guide

OATS Registration and User Entitlement Guide OATS Registratin and User Entitlement Guide The OATS Registratin and Entitlement Guide prvides the fllwing infrmatin: OATS Registratin The prcess and dcumentatin required fr a firm r Service Prvider t

More information

Sircon User Guide A Guide to Using the Vertafore Sircon Self-Service Portal

Sircon User Guide A Guide to Using the Vertafore Sircon Self-Service Portal Sircn User Guide A Guide t Using the Vertafre Sircn Self-Service Prtal September 2016 Versin 16.8 Cntents Cntents Using the Vertafre Sircn Self-Service Prtal... 3 Lg In... 3 Hme Page... 4 Lg New Cases...

More information

APPLY PAGE: LOGON PAGE:

APPLY PAGE: LOGON PAGE: APPLY PAGE: Upn accessing the system fr the first time, yu will land n the Apply Page. This page will shw yu any currently pen pprtunities that yu can apply fr, as well as any relevant deadlines r ther

More information

Date: October User guide. Integration through ONVIF driver. Partner Self-test. Prepared By: Devices & Integrations Team, Milestone Systems

Date: October User guide. Integration through ONVIF driver. Partner Self-test. Prepared By: Devices & Integrations Team, Milestone Systems Date: Octber 2018 User guide Integratin thrugh ONVIF driver. Prepared By: Devices & Integratins Team, Milestne Systems 2 Welcme t the User Guide fr Online Test Tl The aim f this dcument is t prvide guidance

More information

Secure File Transfer Protocol (SFTP) Interface for Data Intake User Guide

Secure File Transfer Protocol (SFTP) Interface for Data Intake User Guide Secure File Transfer Prtcl (SFTP) Interface fr Data Intake User Guide Cntents Descriptin... 2 Steps fr firms new t batch submissin... 2 Acquiring necessary FINRA accunts... 2 SFTP Access t FINRA... 2 SFTP

More information

Form Filing Instructions

Form Filing Instructions Frm Filing Instructins Subscribers creating nline frms fr the first time must cnfirm/set parameters n their cmputer. Refer t the Technical Setup Instructins at the end f this dcument befre cntinuing with

More information

SmartPass User Guide Page 1 of 50

SmartPass User Guide Page 1 of 50 SmartPass User Guide Table f Cntents Table f Cntents... 2 1. Intrductin... 3 2. Register t SmartPass... 4 2.1 Citizen/Resident registratin... 4 2.1.1 Prerequisites fr Citizen/Resident registratin... 4

More information

Using the Swiftpage Connect List Manager

Using the Swiftpage Connect List Manager Quick Start Guide T: Using the Swiftpage Cnnect List Manager The Swiftpage Cnnect List Manager can be used t imprt yur cntacts, mdify cntact infrmatin, create grups ut f thse cntacts, filter yur cntacts

More information

Student Quick Reference Guide

Student Quick Reference Guide LOGGING ON TO THE LEARNING CENTER If yu have a Mitel Cnnect accunt, lg int Mitel Cnnect and click link t Learning Management System. Nte that Mitel Cnnect may take up t 24 hurs t sync yur accunt with the

More information

Using the Swiftpage Connect List Manager

Using the Swiftpage Connect List Manager Quick Start Guide T: Using the Swiftpage Cnnect List Manager The Swiftpage Cnnect List Manager can be used t imprt yur cntacts, mdify cntact infrmatin, create grups ut f thse cntacts, filter yur cntacts

More information

Imagine for MSDNAA Student SetUp Instructions

Imagine for MSDNAA Student SetUp Instructions Imagine fr MSDNAA Student SetUp Instructins --2016-- September 2016 Genesee Cmmunity Cllege 2004. Micrsft and MSDN Academic Alliance are registered trademarks f Micrsft Crpratin. All rights reserved. ELMS

More information

VMware AirWatch Certificate Authentication for Cisco IPSec VPN

VMware AirWatch Certificate Authentication for Cisco IPSec VPN VMware AirWatch Certificate Authenticatin fr Cisc IPSec VPN Fr VMware AirWatch Have dcumentatin feedback? Submit a Dcumentatin Feedback supprt ticket using the Supprt Wizard n supprt.air-watch.cm. This

More information

LiveEngage and Microsoft Dynamics Integration Guide Document Version: 1.0 September 2017

LiveEngage and Microsoft Dynamics Integration Guide Document Version: 1.0 September 2017 LiveEngage and Micrsft Dynamics Integratin Guide Dcument Versin: 1.0 September 2017 Cntents Intrductin... 3 Step 1: Sign Up... 3 CRM Widget Signing Up... 3 Step 2: Cnfiguring the CRM Widget... 4 Accessing

More information

A Purchaser s Guide to CondoCerts

A Purchaser s Guide to CondoCerts Lgin t CndCerts - T submit a request with CndCerts, lg n t www.cndcerts.cm. First time users will fllw the New Users link t register. Dcument r print screen the User ID and Passwrd prvided. New accunts

More information

OASIS SUBMISSIONS FOR FLORIDA: SYSTEM FUNCTIONS

OASIS SUBMISSIONS FOR FLORIDA: SYSTEM FUNCTIONS OASIS SUBMISSIONS FOR FLORIDA: SYSTEM FUNCTIONS OASIS SYSTEM FUNCTIONS... 2 ESTABLISHING THE COMMUNICATION CONNECTION... 2 ACCESSING THE OASIS SYSTEM... 3 SUBMITTING OASIS DATA FILES... 5 OASIS INITIAL

More information

Procurement Contract Portal. User Guide

Procurement Contract Portal. User Guide Prcurement Cntract Prtal User Guide Cntents Intrductin...2 Access the Prtal...2 Hme Page...2 End User My Cntracts...2 Buttns, Icns, and the Actin Bar...3 Create a New Cntract Request...5 Requester Infrmatin...5

More information

Getting Started with DocuSign

Getting Started with DocuSign Getting Started with DcuSign DcuSign is the electrnic system used t rute, apprve, and execute cnstructin related dcuments at The University f Alabama. While these basic instructins are intended t help

More information

ONLINE GRANT APPLICATION INSTRUCTIONS

ONLINE GRANT APPLICATION INSTRUCTIONS Overview ONLINE GRANT APPLICATION INSTRUCTIONS This dcument is designed t prvide grant applicants with instructins fr use f the Fundant Grant Lifecycle Manager applicatin fr grants frm the Oberktter Fundatin.

More information

User Guide. Document Version: 1.0. Solution Version:

User Guide. Document Version: 1.0. Solution Version: User Guide Dcument Versin: 1.0 Slutin Versin: 365.082017.3.1 Table f Cntents Prduct Overview... 3 Hw t Install and Activate Custmer Satisfactin Survey Slutin?... 4 Security Rles in Custmer Satisfactin

More information

Enterprise Chat and Developer s Guide to Web Service APIs for Chat, Release 11.6(1)

Enterprise Chat and  Developer s Guide to Web Service APIs for Chat, Release 11.6(1) Enterprise Chat and Email Develper s Guide t Web Service APIs fr Chat, Release 11.6(1) Fr Unified Cntact Center Enterprise August 2017 Americas Headquarters Cisc Systems, Inc. 170 West Tasman Drive San

More information

HP MPS Service. HP MPS Printer Identification Stickers

HP MPS Service. HP MPS Printer Identification Stickers HP MPS Service We welcme yu t HP Managed Print Services (MPS). Fllwing yu will find infrmatin regarding: HP MPS printer identificatin stickers Requesting service and supplies fr devices n cntract Tner

More information

Requesting Service and Supplies

Requesting Service and Supplies HP MPS Service We welcme yu t HP Managed Print Services (MPS). Fllwing yu will find infrmatin regarding: HP MPS printer identificatin stickers Requesting service and supplies fr devices n cntract Tner

More information

Guidance for Submitting an application or Nomination in AAS Ishango Online System

Guidance for Submitting an application or Nomination in AAS Ishango Online System Guidance fr Submitting an applicatin r Nminatin in AAS Ishang Online System Histry f changes Versin Date Changes 1 Nv 2016 Current versin Pushing the centre f gravity t Africa 1 Table f Cntents 1 General

More information

VISITSCOTLAND - TOURS MANAGEMENT SYSTEM Manual for Tour Operators

VISITSCOTLAND - TOURS MANAGEMENT SYSTEM Manual for Tour Operators VISITSCOTLAND - TOURS MANAGEMENT SYSTEM Manual fr Tur Operatrs 1 CONTENTS GETTING STARTED... 3 REGISTER AND CREATE YOUR ACCOUNT... 3 OPERATOR PROFILE... 4 Create yur Operatr Prfile... 4 ADD A TOUR LISTING...

More information

Access the site directly by navigating to in your web browser.

Access the site directly by navigating to   in your web browser. GENERAL QUESTIONS Hw d I access the nline reprting system? Yu can access the nline system in ne f tw ways. G t the IHCDA website at https://www.in.gv/myihcda/rhtc.htm and scrll dwn the page t Cmpliance

More information

Employee Self Service (ESS) Quick Reference Guide ESS User

Employee Self Service (ESS) Quick Reference Guide ESS User Emplyee Self Service (ESS) Quick Reference Guide ESS User Cntents Emplyee Self Service (ESS) User Quick Reference Guide 4 Intrductin t ESS 4 Getting Started 5 Prerequisites 5 Accunt Activatin 5 Hw t activate

More information

1 Getting and Extracting the Upgrader

1 Getting and Extracting the Upgrader Hughes BGAN-X 9202 Upgrader User Guide (Mac) Rev 1.0 (23-Feb-12) This dcument explains hw t use the Hughes BGAN Upgrader prgram fr the 9202 User Terminal using a Mac Nte: Mac OS X Versin 10.4 r newer is

More information

Guidance for Applicants: Submitting an application in AAS Ishango Grants Management

Guidance for Applicants: Submitting an application in AAS Ishango Grants Management Guidance fr Applicants: Submitting an applicatin in AAS Ishang Grants Management Histry f changes Versin Date Changes 1 Nv 2016 Current versin Pushing the centre f gravity t Africa 1 Table f Cntents 1

More information

PAY EQUITY HEARINGS TRIBUNAL. Filing Guide. A Guide to Preparing and Filing Forms and Submissions with the Pay Equity Hearings Tribunal

PAY EQUITY HEARINGS TRIBUNAL. Filing Guide. A Guide to Preparing and Filing Forms and Submissions with the Pay Equity Hearings Tribunal PAY EQUITY HEARINGS TRIBUNAL Filing Guide A Guide t Preparing and Filing Frms and Submissins with the Pay Equity Hearings Tribunal This Filing Guide prvides general infrmatin nly and shuld nt be taken

More information

Online Banking for Business USER GUIDE

Online Banking for Business USER GUIDE Online Banking fr Business estatements USER GUIDE Cntents Cntents... 1 Online Banking fr Business Getting Started... 2 Technical Requirements... 2 Supprted brwsers... 2 Minimum system requirements... 2

More information

Managing Your Access To The Open Banking Directory How To Guide

Managing Your Access To The Open Banking Directory How To Guide Managing Yur Access T The Open Banking Directry Hw T Guide Date: June 2018 Versin: v2.0 Classificatin: PUBLIC OPEN BANKING LIMITED 2018 Page 1 f 32 Cntents 1. Intrductin 3 2. Signing Up 4 3. Lgging In

More information

Upgrade Guide. Medtech Evolution General Practice. Version 1.9 Build (March 2018)

Upgrade Guide. Medtech Evolution General Practice. Version 1.9 Build (March 2018) Upgrade Guide Medtech Evlutin General Practice Versin 1.9 Build 1.9.0.312 (March 2018) These instructins cntain imprtant infrmatin fr all Medtech Evlutin users and IT Supprt persnnel. We suggest that these

More information

Dashboard Extension for Enterprise Architect

Dashboard Extension for Enterprise Architect Dashbard Extensin fr Enterprise Architect Dashbard Extensin fr Enterprise Architect... 1 Disclaimer... 2 Dependencies... 2 Overview... 2 Limitatins f the free versin f the extensin... 3 Example Dashbard

More information

1 Getting and Extracting the Upgrader

1 Getting and Extracting the Upgrader Hughes BGAN-X 9202 Upgrader User Guide (PC) Rev 1.0 (23-Feb-12) This dcument explains hw t use the Hughes BGAN-X Upgrader prgram fr the 9202 User Terminal using a PC. 1 Getting and Extracting the Upgrader

More information

HOW TO REGISTER FOR THE TEAS ASSESSMENT 1. CREATE A NEW ACCOUNT. How to Register for the TEAS Assessment 1

HOW TO REGISTER FOR THE TEAS ASSESSMENT 1. CREATE A NEW ACCOUNT. How to Register for the TEAS Assessment 1 Hw t Register fr the TEAS Assessment 1 1. CREATE A NEW ACCOUNT HOW TO REGISTER FOR THE TEAS ASSESSMENT If yu are nt a current user n www.atitesting.cm, yu must create a new accunt t access the student

More information

User Manual. Revised June 18, 2007

User Manual. Revised June 18, 2007 User Manual Revised June 18, 2007 TABLE OF CONTENTS 1. AN INTRODUCTION TO NVTREC... 3 2. NVTREC HOME PAGE... 3 3. ACCOUNT REGISTRATION... 5 4. ACCOUNT HOME PAGE... 5 5. FACILITY REGISTRATION... 6 6. EDITING

More information

ClassFlow Administrator User Guide

ClassFlow Administrator User Guide ClassFlw Administratr User Guide ClassFlw User Engagement Team April 2017 www.classflw.cm 1 Cntents Overview... 3 User Management... 3 Manual Entry via the User Management Page... 4 Creating Individual

More information

Advanced and Customized Net Conference Powered by Cisco WebEx Technology

Advanced and Customized Net Conference Powered by Cisco WebEx Technology User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls USER GUIDE Verizn Net Cnferencing h l M ti C t Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy

More information

Adverse Action Letters

Adverse Action Letters Adverse Actin Letters Setup and Usage Instructins The FRS Adverse Actin Letter mdule was designed t prvide yu with a very elabrate and sphisticated slutin t help autmate and handle all f yur Adverse Actin

More information

SUPPLIER CONNECTION SUPPLIER REFERENCE GUIDE FOR LEAR SUPPLIERS

SUPPLIER CONNECTION SUPPLIER REFERENCE GUIDE FOR LEAR SUPPLIERS SUPPLIER CONNECTION SUPPLIER REFERENCE GUIDE FOR LEAR SUPPLIERS T ABLE OF C ONTENTS Table f Cntents... 1 Intrductin... 2 Target Audience... 2 Objectives... 2 Other Resurces... 2 Assumptins... 2 Verify

More information

ComplyWorks Subscription User Guide. October 6, 2011

ComplyWorks Subscription User Guide. October 6, 2011 CmplyWrks Subscriptin User Guide Octber 6, 2011 Cntents 1. Register... 3 2. Get cmpliant... 3 a) Pay fr yur accunt... 3 b) Cllect the dcuments yu ll need... 4 c) Enter yur infrmatin... 4 d) Publish yur

More information

Element Creator for Enterprise Architect

Element Creator for Enterprise Architect Element Creatr User Guide Element Creatr fr Enterprise Architect Element Creatr fr Enterprise Architect... 1 Disclaimer... 2 Dependencies... 2 Overview... 2 Limitatins... 3 Installatin... 4 Verifying the

More information

Upgrade Guide. Medtech Evolution Specialist. Version 1.11 Build (October 2018)

Upgrade Guide. Medtech Evolution Specialist. Version 1.11 Build (October 2018) Upgrade Guide Medtech Evlutin Specialist Versin 1.11 Build 1.11.0.4 (Octber 2018) These instructins cntain imprtant infrmatin fr all Medtech Evlutin users and IT Supprt persnnel. We suggest that these

More information

BMC Remedyforce Integration with Remote Support

BMC Remedyforce Integration with Remote Support BMC Remedyfrce Integratin with Remte Supprt 2003-2018 BeyndTrust, Inc. All Rights Reserved. BEYONDTRUST, its lg, and JUMP are trademarks f BeyndTrust, Inc. Other trademarks are the prperty f their respective

More information

MySabre API RELEASE NOTES MYSABRE API VERSION 2.0 (PART OF MYSABRE RELEASE 7.0) OCTOBER 28, 2006 PRODUCTION

MySabre API RELEASE NOTES MYSABRE API VERSION 2.0 (PART OF MYSABRE RELEASE 7.0) OCTOBER 28, 2006 PRODUCTION MySabre API RELEASE NOTES MYSABRE API VERSION 2.0 (PART OF MYSABRE RELEASE 7.0) OCTOBER 28, 2006 PRODUCTION These release ntes pertain t the Prductin release fr MySabre Release 7.0 cntaining MySabre API

More information

ONTARIO LABOUR RELATIONS BOARD. Filing Guide. A Guide to Preparing and Filing Forms and Submissions with the Ontario Labour Relations Board

ONTARIO LABOUR RELATIONS BOARD. Filing Guide. A Guide to Preparing and Filing Forms and Submissions with the Ontario Labour Relations Board ONTARIO LABOUR RELATIONS BOARD Filing Guide A Guide t Preparing and Filing Frms and Submissins with the Ontari Labur Relatins Bard This Filing Guide prvides general infrmatin nly and shuld nt be taken

More information

Wave IP 4.5. CRMLink Desktop User Guide

Wave IP 4.5. CRMLink Desktop User Guide Wave IP 4.5 CRMLink Desktp User Guide 2015 by Vertical Cmmunicatins, Inc. All rights reserved. Vertical Cmmunicatins and the Vertical Cmmunicatins lg and cmbinatins theref and Vertical ViewPint, Wave Cntact

More information

Jira For T2S. External User Guide. Version 1.1

Jira For T2S. External User Guide. Version 1.1 Jira Fr T2S External User Guide Versin 1.1 Cntents 1.0 Dcument Management 4 1.1 Dcument Identifier 4 1.2 Dcument Histry 4 2.0 Intrductin 4 3.0 Getting Started 5 3.1 Cnnect 5 3.2 Lg In 5 4.0 Create an

More information

STANLEY Healthcare University Training & Certification Portal. Quick Reference Guide

STANLEY Healthcare University Training & Certification Portal. Quick Reference Guide STANLEY Healthcare University Training & Certificatin Prtal Quick Reference Guide Table f Cntents Registering fr a STANLEY Healthcare University Prtal User Accunt... 3 Lgging int the STANLEY Healthcare

More information

UPGRADING TO DISCOVERY 2005

UPGRADING TO DISCOVERY 2005 Centennial Discvery 2005 Why Shuld I Upgrade? Discvery 2005 is the culminatin f ver 18 mnths wrth f research and develpment and represents a substantial leap frward in audit and decisin-supprt technlgy.

More information

Log in with your WUSTL Key and password If you have forgotten your WUSTL Key or password, see

Log in with your WUSTL Key and password If you have forgotten your WUSTL Key or password, see Student Help Manual fr CrnerstneCnnect Accmmdate Accessing Accmmdate G t URL https://crnerstne.wustl.edu/crnerstnecnnect.aspx Click the link at tp right fr Accmmdate Lg in with yur WUSTL Key and passwrd

More information

New Tenancy Contact - User manual

New Tenancy Contact - User manual New Tenancy Cntact - User manual Table f Cntents Abut Service... 3 Service requirements... 3 Required Dcuments... 3 Service fees... 3 Hw t apply fr this service... 4 Validatin Messages... 28 New Tenancy

More information

MySabre API RELEASE NOTES MYSABRE API VERSION 2.1 (PART OF MYSABRE RELEASE 7.1) DECEMBER 02, 2006 PRODUCTION

MySabre API RELEASE NOTES MYSABRE API VERSION 2.1 (PART OF MYSABRE RELEASE 7.1) DECEMBER 02, 2006 PRODUCTION MySabre API RELEASE NOTES MYSABRE API VERSION 2.1 (PART OF MYSABRE RELEASE 7.1) DECEMBER 02, 2006 PRODUCTION These release ntes pertain t the Prductin release fr MySabre Release 7.1 cntaining MySabre API

More information

Campuses that access the SFS nvision Windows-based client need to allow outbound traffic to:

Campuses that access the SFS nvision Windows-based client need to allow outbound traffic to: Summary This dcument is a guide intended t guide yu thrugh the prcess f installing and cnfiguring PepleTls 8.55.27 (r current versin) via Windws Remte Applicatin (App). Remte App allws the end user t run

More information

1 Getting and Extracting the Upgrader

1 Getting and Extracting the Upgrader Hughes BGAN-X 9211 Upgrader User Guide (Mac) Rev 1.2 (6-Jul-17) This dcument explains hw t use the Hughes BGAN Upgrader prgram fr the 9211 User Terminal using a Mac Nte: Mac OS X Versin 10.4 r newer is

More information

If you have any questions that are not covered in this manual, we encourage you to contact us at or send an to

If you have any questions that are not covered in this manual, we encourage you to contact us at or send an  to Overview Welcme t Vercity, the ESS web management system fr rdering backgrund screens and managing the results. Frm any cmputer, yu can lg in and access yur applicants securely, rder a new reprt, and even

More information

University Facilities

University Facilities 1 University Facilities WebTMA Requestr Training Manual WebTMA is Drexel University s nline wrk rder management system. The fllwing instructins will walk yu thrugh the steps n hw t: 1. Submit a wrk request

More information

Introduction to Laulima

Introduction to Laulima Instructinal Technlgy and Distance Learning Services Office f Technlgy and Distance Learning Intrductin t Laulima Fr infrmatin cntact: Cindy Yamaguchi, Media Specialist Technlgy-Mediated Instructinal Supprt

More information

Integrating QuickBooks with TimePro

Integrating QuickBooks with TimePro Integrating QuickBks with TimePr With TimePr s QuickBks Integratin Mdule, yu can imprt and exprt data between TimePr and QuickBks. Imprting Data frm QuickBks The TimePr QuickBks Imprt Facility allws data

More information

Quick Guide on implementing SQL Manage for SAP Business One

Quick Guide on implementing SQL Manage for SAP Business One Quick Guide n implementing SQL Manage fr SAP Business One The purpse f this dcument is t guide yu thrugh the quick prcess f implementing SQL Manage fr SAP B1 SQL Server databases. SQL Manage is a ttal

More information

mconnect Lead Management System 2.0

mconnect Lead Management System 2.0 mcnnect Lead Management System 2.0 User Manual Updated July 2015 Page 1 f 15 This manual serves as a reference guide fr Mahindra Nrth America s mcnnect lead management system. This dcument serves as a

More information

Guide for Referees 2018

Guide for Referees 2018 Guide fr Referees 2018 This dcument is prvided t assist yu in submitting a Referee s reference fr applicatins under the 2018 Gvernment f Ireland Pstdctral Fellwship Scheme. The deadline fr submitting yur

More information

Avigilon Control Center Server User Guide. Version 6.4

Avigilon Control Center Server User Guide. Version 6.4 Avigiln Cntrl Center Server User Guide Versin 6.4 2006-2017, Avigiln Crpratin. All rights reserved. AVIGILON, the AVIGILON lg, AVIGILON CONTROL CENTER, ACC, and TRUSTED SECURITY SOLUTIONS.AVIGILON, the

More information

BMC Remedyforce Integration with Bomgar Remote Support

BMC Remedyforce Integration with Bomgar Remote Support BMC Remedyfrce Integratin with Bmgar Remte Supprt 2017 Bmgar Crpratin. All rights reserved wrldwide. BOMGAR and the BOMGAR lg are trademarks f Bmgar Crpratin; ther trademarks shwn are the prperty f their

More information

Element Creator for Enterprise Architect

Element Creator for Enterprise Architect Element Creatr User Guide Element Creatr fr Enterprise Architect Element Creatr fr Enterprise Architect... 1 Disclaimer... 2 Dependencies... 2 Overview... 2 Limitatins... 3 Installatin... 4 Verifying the

More information

HeW Electronic Bill Pay Training Manual F o r H e W S y s t e m s

HeW Electronic Bill Pay Training Manual F o r H e W S y s t e m s HeW Systems HeW Electrnic Bill Pay Training Manual HeW Electrnic Bill Pay Training Manual F r H e W S y s t e m s Updated: June 13, 2013 @hewedi.cm HeW Client estatement and epayment System HeW clients

More information

EView/400i Management Pack for Systems Center Operations Manager (SCOM)

EView/400i Management Pack for Systems Center Operations Manager (SCOM) EView/400i Management Pack fr Systems Center Operatins Manager (SCOM) Cncepts Guide Versin 7.0 July 2015 1 Legal Ntices Warranty EView Technlgy makes n warranty f any kind with regard t this manual, including,

More information

CLIC ADMIN USER S GUIDE

CLIC ADMIN USER S GUIDE With CLiC (Classrm In Cntext), teaching and classrm instructin becmes interactive, persnalized, and fcused. This digital-based curriculum, designed by Gale, is flexible allwing teachers t make their classrm

More information

USER MANUAL. RoomWizard Administrative Console

USER MANUAL. RoomWizard Administrative Console USER MANUAL RmWizard Administrative Cnsle Cntents Welcme... 3 Administer yur RmWizards frm ne lcatin... 3 Abut This Manual... 4 Setup f the Administrative Cnsle... 4 Installatin... 4 The Cnsle Windw...

More information

Class Roster. Curriculum Class Roster Step-By-Step Procedure

Class Roster. Curriculum Class Roster Step-By-Step Procedure Imprtant Infrmatin The page prvides faculty and staff a list f students wh are enrlled and waitlisted in a particular class. Instructrs are given access t each class fr which they are listed as an instructr,

More information

Relius Documents ASP Checklist Entry

Relius Documents ASP Checklist Entry Relius Dcuments ASP Checklist Entry Overview Checklist Entry is the main data entry interface fr the Relius Dcuments ASP system. The data that is cllected within this prgram is used primarily t build dcuments,

More information

Cisco Smart Software Manager satellite

Cisco Smart Software Manager satellite Data Sheet Cisc Smart Sftware Manager satellite Last Updated: May 12, 2017 Overview Cisc Smart Sftware Manager satellite is a cmpnent f Cisc Smart Licensing. It wrks in cnjunctin with Cisc Smart Sftware

More information

Concentrix University Learning Portal FAQ Document

Concentrix University Learning Portal FAQ Document Cncentrix University Learning Prtal FAQ Dcument Belw are answers t sme cmmnly asked questins abut the Cncentrix University Learning Prtal. If yu d nt see an answer t yur questin, there are cntacts fr additinal

More information

Click Sign In button. Click Register Employer. Click Forgot Username and/or Password to Create a unique user ID and password.

Click Sign In button. Click Register Employer. Click Forgot Username and/or Password to Create a unique user ID and password. Virtual OneStp (VOS) Emplyer User Lgging In If yu dn t have an accunt: If yu have an accunt: Click the Hme page graphic, the Start here r Enter yur user ID and passwrd. Click here links, r the Nt Registered?

More information

First Aid and Choking, Fire Safety, Medication Administration, and Standard Precautions Roster Submission:

First Aid and Choking, Fire Safety, Medication Administration, and Standard Precautions Roster Submission: The Wiscnsin CBRF Training Registry is lcated at www.uwgb.edu/cbrf-registry. This guide prvides directins fr submitting rsters and applicatins. Rster Submissin First Aid and Chking, Fire Safety, Medicatin

More information

SmartLink for Albridge Web Services

SmartLink for Albridge Web Services SmartLink fr Albridge Web Services Cpyright 2008, E-Z Data, Inc. All Rights Reserved. N part f this dcumentatin may be cpied, reprduced r translated in any frm withut the prir written cnsent f E-Z Data,

More information

Getting Started with the SDAccel Environment on Nimbix Cloud

Getting Started with the SDAccel Environment on Nimbix Cloud Getting Started with the SDAccel Envirnment n Nimbix Clud Revisin Histry The fllwing table shws the revisin histry fr this dcument. Date Versin Changes 09/17/2018 201809 Updated figures thrughut Updated

More information

Network Rail ARMS - Asbestos Risk Management System. Training Guide for use of the Import Survey Template

Network Rail ARMS - Asbestos Risk Management System. Training Guide for use of the Import Survey Template Netwrk Rail ARMS - Asbests Risk Management System Training Guide fr use f the Imprt Survey Template The ARMS Imprt Survey Template New Asbests Management Surveys and their Survey Detail reprts can be added

More information

Your New Service Request Process: Technical Support Reference Guide for Cisco Stealthwatch Products

Your New Service Request Process: Technical Support Reference Guide for Cisco Stealthwatch Products Support Guide Your New Service Request Process: Technical Support Reference Guide for Cisco Stealthwatch Products June 2017 2017 Cisco and/or its affiliates. All rights reserved. This document is Cisco

More information

Instruction Guide. General Information Services (GIS) equest+ Ordering and Viewing Process. Client Name Here. Account Manager s Info:

Instruction Guide. General Information Services (GIS) equest+ Ordering and Viewing Process. Client Name Here. Account Manager s Info: Instructin Guide General Infrmatin Services (GIS) equest+ Ordering and Viewing Prcess Client Name Here Accunt Manager s Inf: Every applicant n which yu are running a backgrund must fill ut an authrizatin.

More information

Release Notes Version: - v18.13 For ClickSoftware StreetSmart September 22, 2018

Release Notes Version: - v18.13 For ClickSoftware StreetSmart September 22, 2018 Release Ntes Versin: - v18.13 Fr ClickSftware StreetSmart September 22, 2018 Cpyright Ntice Cpyright 2018 ClickSftware Technlgies Ltd. All rights reserved. N part f this publicatin may be cpied withut

More information

FollowMe. FollowMe. Q-Server Quick Integration Guide. Revision: 5.4 Date: 11 th June Page 1 of 26

FollowMe. FollowMe. Q-Server Quick Integration Guide. Revision: 5.4 Date: 11 th June Page 1 of 26 Q-Server Quick Integratin Guide Revisin: 5.4 Date: 11 th June 2009 Page 1 f 26 Cpyright, Disclaimer and Trademarks Cpyright Cpyright 1997-2009 Ringdale UK Ltd. All rights reserved. N part f this publicatin

More information

Single File Upload Guide

Single File Upload Guide Single File Uplad Guide August 15, 2018 Versin 9.6.134.78 Single File Uplad Guide 1 Fr the mst recent versin f this dcument, visit ur dcumentatin website. Single File Uplad Guide 2 Table f Cntents 1 Single

More information

How to use DCI Contract Alerts

How to use DCI Contract Alerts Hw t use DCI Cntract Alerts Welcme t the MyDCI Help Guide series Hw t use DCI Cntract Alerts In here, yu will find a lt f useful infrmatin abut hw t make the mst f yur DCI Alerts which will help yu t fully

More information

Moodle FAQs Student view

Moodle FAQs Student view Mdle FAQs Student view Scenari #1 If yu receive an errr message, please take nte f the particular wrding take a screen sht if pssible and send this alng with an brief explanatin f what yu have tried t:

More information

Cisco Tetration Analytics, Release , Release Notes

Cisco Tetration Analytics, Release , Release Notes Cisc Tetratin Analytics, Release 1.102.21, Release Ntes This dcument describes the features, caveats, and limitatins fr the Cisc Tetratin Analytics sftware. Additinal prduct Release ntes are smetimes updated

More information

TRAINING GUIDE. Overview of Lucity Spatial

TRAINING GUIDE. Overview of Lucity Spatial TRAINING GUIDE Overview f Lucity Spatial Overview f Lucity Spatial In this sessin, we ll cver the key cmpnents f Lucity Spatial. Table f Cntents Lucity Spatial... 2 Requirements... 2 Setup... 3 Assign

More information

FiveContractor.com User Manual

FiveContractor.com User Manual FiveCntractr.cm User Manual Fr Use by Five Brthers Vendrs Distributin authrized t current Five Brthers Custmers nly. Other requests fr this dcument shall be referred t Five Brthers, 12220 East Thirteen

More information

Text Services Customer Guide

Text Services Customer Guide Text Services Custmer Guide 042117 Overview Landus Cperative has recently updated the prcess fr signing up fr text services. We nw ffer the ability t sign up fr cash bids, harvest hurs f peratin and cmpany

More information

Online Image Viewing Agent User Guide. Texas FAIR Plan Association 1

Online Image Viewing Agent User Guide. Texas FAIR Plan Association 1 Online Image Viewing gent User Guide Texas FIR Plan ssciatin 1 Table f Cntents 1. Online Image Viewing... 4 2. Frequently sked uestins (F)... 15 TFP Online Image Viewing Guide 2 Table f Figures Figure

More information

Enrolling onto the Open Banking Directory How To Guide

Enrolling onto the Open Banking Directory How To Guide Enrlling nt the Open Banking Directry Hw T Guide Date: Octber 2017 Versin: v3.0 Classificatin: PUBLIC OPEN BANKING LIMITED ENROLLING ONTO THE OPEN BANKING DIRECTORY Page 1 f 14 Cntents 1. Intrductin 3

More information

Interfacing to MATLAB. You can download the interface developed in this tutorial. It exists as a collection of 3 MATLAB files.

Interfacing to MATLAB. You can download the interface developed in this tutorial. It exists as a collection of 3 MATLAB files. Interfacing t MATLAB Overview: Getting Started Basic Tutrial Interfacing with OCX Installatin GUI with MATLAB's GUIDE First Buttn & Image Mre ActiveX Cntrls Exting the GUI Advanced Tutrial MATLAB Cntrls

More information

Backup your Data files before you begin your cleanup! Delete General Ledger Account History. Page 1

Backup your Data files before you begin your cleanup! Delete General Ledger Account History. Page 1 Database Clean-up (Optinal) The fllwing items can be dne at ANY time during yur Fiscal Year. Befre yu start yur Database Clean-up, please verify that yu are n the mst recent versin f Eclipse. If yu see

More information

Delete General Ledger Account History

Delete General Ledger Account History Database Clean-up (Optinal) The fllwing items can be dne at ANY time during yur Fiscal Year. Befre yu start yur Database Clean-up, please verify that yu are n the mst recent versin f Eclipse. If yu see

More information

SDMS Training Parnter Support Portal Manual Version 1.0

SDMS Training Parnter Support Portal Manual Version 1.0 SDMS Training Parnter Supprt Prtal Manual Versin 1.0 Supprt Services Page 1 f 13 Dcument Histry References Dcument Name SDMS Training Partner Supprt Prtal Manual 1.0 Versin Cntributrs Name Ashish Tiwari

More information

My Dashboard Instructions

My Dashboard Instructions Welcme t Keep America Beautiful s. The is a ne- stp spt fr: Keeping yur affiliate infrmatin up t date fr Keep America Beautiful. Cmpleting yur required reprts t keep yur affiliate in Gd Standing. Registering

More information

Transferring dongle licenses online

Transferring dongle licenses online Transferring dngle licenses nline This pages prvides infrmatin n hw t transfer yur dngle licenses nline. Overview The License Server versin 4.5.0 intrduces the ability t migrate yur licenses frm a physical

More information

Kaltura Video Extension for SharePoint 2013 Deployment Guide for Microsoft Office 365. Version: 1.0

Kaltura Video Extension for SharePoint 2013 Deployment Guide for Microsoft Office 365. Version: 1.0 Kaltura Vide Extensin fr SharePint 2013 Deplyment Guide fr Micrsft Office 365 Versin: 1.0 Kaltura Business Headquarters 250 Park Avenue Suth, 10th Flr, New Yrk, NY 10003 Tel.: +1 800 871 5224 Cpyright

More information

Faculty Textbook Adoption Instructions

Faculty Textbook Adoption Instructions Faculty Textbk Adptin Instructins The Bkstre has partnered with MBS Direct t prvide textbks t ur students. This partnership ffers ur students and parents mre chices while saving them mney, including ptins

More information

STIDistrict AL Rollover Procedures

STIDistrict AL Rollover Procedures 2009-2010 STIDistrict AL Rllver Prcedures General Infrmatin abut STIDistrict Rllver IMPORTANT NOTE! Rllver shuld be perfrmed between June 25 and July 25 2010. During this perid, the STIState applicatin

More information