IP Office - Job Aid VCM & Data Channels

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1 IP Office - Job Aid VCM & Data Channels Summary This document gives an overview of VCM and Data channels. It covers when these are used and the capacity of different systems. 005 Issue 2a (15th November 2002)

2 Overview of Channels VCM & Data Channels Overview of Channels The IP Office can be treated as having a telephony switching interface (its TDM bus) and a data networking interface (its Packet bus). 20 Series 4400, 6400 Series Analogue T1/PRI, E1, Analogue ISDN Terminal DT DS POT Line S 0 Tone Generator MOH Conference Chip TDM Bus IP Office Packet Bus LAN WAN IP Soft IP Hard WAN The TDM bus is used by devices attached to the system's DS, DT and POT ports (ie. analogue and digital telephones) and by any Line Modules installed in the Control Unit. It is also used by several internal devices, eg. the Tone Generator, MOH and Conference Chip. The Packet bus Interface is used by devices attached to the system's LAN and WAN ports. Calls between the two buses will use up the IP Office Control Unit's available data and VCM channel resources as follows: When a voice call takes place between a device on the TDM bus and a device on the packet bus, a VCM channel is used. If no VCM channel is available then busy is indicated to the caller. VCM channels are provided by installing a Voice Compression Module into the IP Office Control Unit. When any data call takes place between a device on the TDM bus and a device on the packet bus, a data channel is used. If no data channel is available then the call cannot be initiated. VCM & Data Channels Page 2

3 VCM Examples VCM Examples In the examples below IP Phone means both IP Hard and IP Soft. Non-IP means both analogue and digital phones. IP Phone to/from Non-IP Phone: 1 channel used for duration of call. IP Phone to/from IP Phone: 1 channel used during call setup. Access to the Tone Generator on the TDM bus is required during call setup. Thus a VCM channel is used. Once the call is connected the VCM channel is no longer used (being IP telephony devices the IP phones perform their own voice compression). Conference Calls: 1 channel per IP phone. Conference calls are managed on the TDM bus. Therefore a VCM channel is required for each device on the Packet bus involved in the conference. Data Channel Examples The following scenarios all use data channels: Multiple LAN Users dialing the Same ISP: 1 channel total. The calls are routed via the same digital trunk (assuming sufficient bandwidth) so only one data channel is used between the Packet bus and the TDM bus. Remote Access Users: 1 channel per user. Each RAS user dialing into the IP Office will use a separate trunk and thus each RAS user requires a data channel*. Access to Voic 1 channel per user. Each call to an IP Office Voic Server uses a data channel. * The number of Analogue RAS users is also limited by the Modem capacity of the IP Office Control Unit. Currently this is 2 if a Modem 2 module is fitted (not supported on IP401). VCM & Data Channels Page 3

4 Voic Voic Access to voic and whether this requires VCM or data channels depends upon the type of voic system being used. This section only covers dedicated IP Office Voic servers. Embedded Voic (IP401 only) Integrated Voic is implemented using a VCM module plus a Smart Media card for prompt and memory storage. VCM channels are used for all calls to the Embedded Voic . Voic Lite & Voic Pro The Voic Server PC is physically attached to the IP Office via a LAN port. However all devices on the system see the Voic Server as if it is a device on the TDM bus. This means: For non-ip phones no VCM channels are used. For each IP phone calling voic a VCM channel is used. Each voic user uses a data channel. VCM & Data Channels Supported VCM Modules exist in 5, 10, 20 and 30 1 channel variants. The IP401, IP403 and IP406 Control Units can each support a single VCM as shown below. The IP412 can support two VCM modules. VCM Channels IP401 IP403 IP406 IP412 VCM 5 Yes Yes Yes Yes VCM 10 Yes Yes Yes VCM 20 Yes Yes Yes VCM 30 1 Yes Yes Maximum VCM Channels Each IP Office Control Unit supports the following number of data channels. Note that the number of those data channels that can be used for voic is further restricted Data Channels IP401 IP403 IP406 IP412 Maximum Data Channels Usable for Voic Lite Usable for Voic Pro Note: 1. The VCM30 is not currently available. 2. The Voic Pro also requires licenses for number of voic ports available. VCM & Data Channels Page 4

5 Detecting the VCM Module Fitted Detecting the VCM Module Fitted The presence of a VCM module is not shown in the IP Office Control Unit's configuration when opened in the Manager application. However the Monitor application does provide indication of the number of VCM channels installed in a Control Unit. 1. Start Monitor. If necessary use File Select Unit to indicate the IP Office Control Unit which you want to monitor. 2. Amongst the first lines of monitor output should be two lines similar to the following: LAW=A, PRI=0, BRI=4, ALOG=4, ADSL=0 VCOMP=5, MDM=2, WAN=1, MODU=0 LANM=1 CkSRC=8 VMAIL=1(VER=2) CALLS=0(TOT=8) 3. This line provide information about various aspect of the control unit, as follows: PRI = Number of PRI channels BRI = Number of BRI channels (4=1 card, 8=2 cards). ALOG = Number of Analogue Trunks Channels ADSL = Number of ADSL channels. VCOMP = Number of VCM channels installed. MDM = Size of Modem Card Fitted WAN = Number of WAN configured. MODU = Number of TDM units attached (i.e. POTS, DT units etc.) LANM = Number of LAN Modules attached (i.e. WAN3s) CkSRC = Current Clock Source (ISDN port number - 0 = NO Clock Source) VMAIL = 1 if connected, 0 if not (VER is the s/w version of the Vmail Server) CALLS = Number of current calls (TOT - total number of calls made to date since last PBX reboot.) VCM & Data Channels Page 5

6 Detecting the VCM Module Fitted Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others. Intellectual property related to this product (including trademarks) and registered to Lucent Technologies have been transferred or licensed to Avaya. All trademarks identified by the or are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements. Any comments or suggestions regarding this document should be sent to 2002 Avaya Inc. All rights reserved. Avaya SMBS Sterling Court Mundells Welwyn Garden City Hertfordshire AL7 1LZ England Tel: +44 (0) Fax: +44 (0) Web: VCM & Data Channels Page 6

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