Winterm Terminal. Connectivity Guide Guide de connexion Konnektivitätshandbuch Guía de conectividad

Transcription

1 Winterm Terminal Connectivity Guide Guide de connexion Konnektivitätshandbuch Guía de conectividad

2 Winterm Terminal Connectivity Guide

3 Control No. 075B License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS EQUIPMENT WHICH CONTAINS SOFTWARE IN A NON-VOLATILE FORMAT AND CERTAIN OTHER INTELLECTUAL PROPERTY (HEREAFTER FIRMWARE ). USING THIS EQUIPMENT INDICATES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. Grant You may use the Firmware in or in conjunction with the Equipment as provided to You. You may transfer ownership of the Equipment, including the right to use the Firmware to another party so long as that party agrees to accept these terms and conditions. YOU MAY NOT USE, COPY, MODIFY, TRANSLATE OR TRANSFER THE FIRMWARE, OR MODIFICATION THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS LICENSE. YOU MAY NOT DECOMPILE, REVERSE ENGINEER OR OTHERWISE DECODE OR ALTER THE SOFTWARE CONTAINED IN THE FIRMWARE. Limited Software Warranty and Disclaimer WYSE warrants that, for a period of ninety (90) days from the date of shipment, the Firmware will, under normal use, be free from defects in materials and workmanship in the EPROM (or similar storage device). The foregoing warranty shall not apply to any Firmware which has been used in violation of this Agreement. During this limited warranty period WYSE will provide support by phone on a best-efforts basis. WYSE may, in addition to the above, replace any defective Firmware with a functionally equivalent product. The foregoing shall be Your exclusive remedy for any breach of warranty hereunder. You assume responsibility for choosing the Equipment containing the Firmware to achieve your intended results, and for the installation, use and results obtained from the Equipment and Firmware. EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTIES, WYSE MAKES AND YOU RECEIVE NO WARRANTIES ON THE FIRMWARE, EXPRESS, IMPLIED, OR STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND WYSE DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON- INFRINGEMENT AND FITNESS FOR ANY PARTICULAR PURPOSE. WYSE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION WILL BE UNINTERRUPTED OR ERROR FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Limit of Liability UNDER NO CIRCUMSTANCES SHALL WYSE BE LIABLE FOR LOSS OF DATA, COST OF COVER, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THESE LIMITATIONS SHALL APPLY EVEN IF WYSE OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN. YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OF AGREEMENT BETWEEN US COVERING FIRMWARE AND THAT THEY SUPERSEDE ANY OTHER COMMUNICATIONS (ORAL OR WRITTEN) BETWEEN US RELATING TO THE FIRMWARE. U.S. Government Restricted Rights The Firmware is provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technological Data and computer software clause at DFARS or in subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 8 C.F.R as applicable. Contractor/ Licensor is WYSE Technology Inc.

4 FCC Notice Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Caution Changes or modifications not covered in this manual must be approved in writing by the manufacturer s Regulatory Engineering department. Changes or modifications made without written approval may void the user s authority to operate the equipment. Canadian DOC Notice This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique német pas de bruit radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministére des Communications du Canada. IEC/EN Notice This product conforms to the requirements of IEC 950 and EN This product conforms to requirements of EN for Class B equipment. Cable Notice The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may cause interference and violate FCC and international regulations for electromagnetic interference.

5 Contents Overview Introduction iii About This Connectivity Guide iv The TCP/IP Connection iv The PPP Connection iv Network Definitions v The Intranet Connection v The Internet Connection v Guide Conventions vi Windows Keystrokes vi 1 The TCP/IP Connection Creating a Server Connection Connections Dialog Box Network Hosts Table Dialog Box Creating a TCP/IP Connection Connections Dialog Box The PPP Connection Creating a PPP Connection Connection Properties Dialog Box Configuring a PPP Connection PPP Configuration Dialog Box Configuring Security Security Dialog Box Script Network Hosts Table Network Hosts Table Dialog Box

6 ii Contents A B C 10Base-T Connector Pin Assignments Troubleshooting TCP/IP Troubleshooting PPP List of Figures 1-1 Connections Dialog Box Networks Dialog Box Network Hosts Table Dialog Box Connection Setup Dialog Box TCP/IP Enabled Connection Properties Dialog Box Connection Properties (PPP Enabled) Dialog Box PPP Configuration Dialog Box Security/Script Dialog Box Network Hosts Table Dialog Box A-1 10Base-T Pin Assignments A-1 List of Tables 1 Guide Conventions vi 2 Windows Keystrokes vi 1-1 Networks Dialog Box Network Hosts Table Dialog Box Connection Properties Dialog Box Connection Properties Dialog Box PPP Configuration Dialog Box Security Dialog Box Sample Script Network Hosts Table Dialog Box

7 Copyright Notice 1996 Wyse Technology Inc. ALL RIGHTS RESERVED. This manual and the software and firmware described in it are copyrighted by Wyse Technology Inc. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without the express permission of Wyse Technology Inc. Trademarks WYSE is a registered trademark, and Winterm, and WT2000 and WT2500 are trademarks of Wyse Technology Inc. ICA 3 is a trademark of Citrix Systems, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other products are trademarks and/or registered trademarks of their respective companies. The Energy Star emblem does not represent endorsement of any product or service. Specifications subject to change without notice. Restricted Rights Legend Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at Related Publications The following publications can be ordered from Wyse Technology: Winterm Terminal User s Guide Winterm Terminal Installation Guide For availability, pricing, and ordering information in the United States and Canada, call GET-WYSE ( ). In all other countries, contact your sales representative. WYSE TECHNOLOGY INC North First Street San Jose, CA U.S.A.

8 Overview Introduction The Winterm Terminal Connectivity Guide explains how to configure your terminal for communication with multi-user Windows NT (Windows New Technology) applications server, via TCP/IP (Transmission Control Protocol/ Internet Protocol) and PPP (Point to Point Protocol). This guide assumes that user login accounts have been established on an applications server, and with a remote access provider, if applicable. Your terminal provides the following support: 10Base-T TCP/IP connectivity, with any multi-user Windows NT applications server TCP/IP PPP, through serial connectivity, with any multi-user Windows NT application server DHCP (Dynamic Host Configuration Protocol) DNS (Domain Name Services) Local host tables Other connectivity options such as Token Ring

9 iv Overview About This Connectivity Guide This connectivity guide provides information in two chapters: The TCP/IP Connection and The PPP Connection. A troubleshooting guide for each chapter is also provided. The TCP/IP Connection The TCP/IP Connection is divided into two main sections: Creating a Server Connection Creating a TCP/IP Connection Creating a Server Connection explains how to create a TCP/IP connection definition that will connect the terminal to an applications server. That connection includes the connection s user name, domain, and password. Creating a TCP/IP Connection explains how to configure the terminal s network information. Topics include identifying the terminal s IP address, network gateway, subnet mask, and DNS server. Note More than one type of terminal device can be set up for communication through TCP/IP, depending on what network options are installed on your terminal. For example, both the 10Base-T and Token Ring topologies can use TCP/IP for communication. The PPP Connection The PPP Connection is divided into four main sections: Creating a PPP Connection Configuring a PPP Connection Configuring Security Network Hosts Table Creating a PPP Connection explains how to create a PPP connection definition that will connect the terminal to an applications server, and how to identify the connection s user name, domain, and password. Configuring a PPP Connection explains how to configure the terminal s PPP options. It also explains how to configure DNS, and select the applications server. Configuring Security explains how to provide the authentication information required by an applications server, including how to create a login script, and how to identify the user name and password. Network Hosts Table explains how to access the terminal s local host table. It also explains how to locally define a remote IP (Internet Protocol) address with its respective host name.

10 Overview v Note Refer to the user s guide for additional information about configuring the terminal. Network Definitions The following definitions provide an overall look at the types of network connections that can be made by your terminal. The Intranet Connection A PPP intranet (within a corporation) connection connects the terminal to a host or terminal server. The connection is accomplished by either a direct serial, or modem connection. That host might be connected to any other host within the network. The Internet Connection In an internet connection scheme, the terminal is connected to an ISP (Internet Service Provider), through PPP. After the ISP connection is established, the provider can route the connection to any applications server within the internet. With this connection, users can connect to any applications server worldwide.

11 vi Overview Guide Conventions Table 1 lists the conventions used for terms, text formats, and symbols. Table 1 Guide Conventions Convention Bold Italic Keycaps San Serif Compressed Monospace Description Indicates a factory default. Indicates a new term or book title. Indicates a key on the keyboard (for example, Ctrl, Enter, F2). Indicates screen display. Indicates user input. Windows Keystrokes Standard Microsoft Windows keystrokes are supported by the terminal for all server applications. If your mouse fails, or you are not using one, see Table 2 for a list of useful keystrokes. Table 2 Windows Keystrokes Keystroke Alt Tab Shift Tab Description Use this key with an underlined alphanumeric character to invoke a property sheet or command (i.e. Alt P to invoke the Printer Options from the Options dialog box). This key moves the cursor from one field to the next within a dialog box or property sheet. This key combination moves the cursor from one field to the previous within a dialog box or property sheet. These are the cursor arrow keys found on the editing keypad that let you scroll through lists, buttons, and check boxes.

12 1 The TCP/IP Connection This chapter provides information about how to configure a terminal for communication with a multi-user Windows NT applications server set up by TCP/IP (Transmission Control Protocol/Internet Protocol). Creating a Server Connection The Connections dialog box (see Figure 1-1) is used to define connections to applications servers. See your user s guide for more information about modifying server connection definitions. Connections Dialog Box When the terminal is turned on, the Connections dialog box appears on the screen, shown in Figure 1-1. The Network command button (see Figure 1-2), will appear in this dialog box when your terminal configuration supports 10Base-T, or other optional network cards, such as Token Ring. Figure 1-1 Connections Dialog Box

13 1-2 Chapter 1 In the Networks dialog box, the user can identify the terminal s IP address, the network s domain name, gateway, subnet mask, and the DNS server s IP address. This dialog box is also used to configure a Token Ring connection. Note Your terminal must have a Token Ring card installed before the Token Ring group box is displayed. By default, DHCP is enabled to automatically configure the terminal for network communication. The DHCP server should be configured to support any routers, domain names, gateways, and IP addresses associated with an applications server. The Network command button invokes the Networks dialog box. Figure 1-2 Networks Dialog Box

14 The TCP/IP Connection 1-3 Table 1-1 describes each field in the Networks dialog box. Table 1-1 Field Networks Dialog Box Description Terminal Name This line displays the terminal s name found in the Terminal Name field in the Terminal Options dialog box. The terminal name can only be modified from the Terminal Options dialog box. TCP/IP DHCP Enable Use this group box to configure DHCP and DNS. Click on this box to enable DHCP. This feature is used only if a DHCP server is configured on the terminal. When DHCP is enabled, the terminal relies on the DHCP server to resolve the terminal s IP address, subnet mask, gateway, domain name, and DNS server address. When DHCP and DNS are enabled, any information provided in the terminal s Gateway and Domain fields will override the information provided by the DHCP server. IP Address In this data field, enter your terminal s unique IP address in dotted-decimal notation. For example: This field is disabled when DHCP is enabled.

15 1-4 Chapter 1 Table 1-1 Field Networks Dialog Box, Continued Description Subnet Mask Enter the network s subnet mask address in dotted-decimal notation. For example: This field is disabled when DHCP is enabled. Gateway In this data field, enter the network s gateway address in dotted-decimal notation. For example: Domain Name Services (DNS) Enable Click on this box to enable the terminal s Domain Name Services. With DNS enabled, you may enter any Windows NT applications server s machine name in the Connection Properties TCP/IP Server Name field. It will be resolved with the corresponding address from the DNS server s domain table. This feature must be enabled before entering data in the Domain Name, and Primary and Secondary Server fields. The default is disabled. Domain Name Enter the terminal s network domain in this field. For example: eng.mycompany.com A domain name must be entered when the DNS Enable feature is enabled. This field is disabled when DNS is disabled.

16 The TCP/IP Connection 1-5 Table 1-1 Field Networks Dialog Box, Continued Description Primary Server In this data field, enter the primary domain name server s IP address in dotted-decimal notation. For example: This field must be completed when the DNS Enable feature is enabled. This field is disabled when DNS is disabled. Secondary Server Enter the secondary or backup domain name server s IP address in dotted-decimal notation. For example: This field is optional, and is disabled when DNS is disabled. MAC Address This line displays the terminal s 10Base-T Ethernet MAC (Media Access Control) address, and is for informational use only. The MAC address cannot be altered from the terminal. Hosts This command button invokes the Network Hosts Table dialog box (see following section for details). From the Network Hosts Table dialog box you can add other server IP addresses to the terminal s host table. Token Ring This group box is used to configure your Token Ring connection. Token Ring can only be used when the optional Token Ring card is installed.

17 1-6 Chapter 1 Table 1-1 Field Networks Dialog Box, Continued Description User Defined MAC Address Token Ring Speed 16 Mbits/s Enter a new MAC address in this field. Click on this check box to increase the ring speed to 16 Mbits/s. The default ring speed is 4 Mbits/s.

18 The TCP/IP Connection 1-7 Network Hosts Table Dialog Box The Network Hosts Table dialog box (Figure 1-3) is used to associate and resolve IP addresses with applications server names. It also allows the user to add and delete IP addresses. This dialog box is invoked by clicking on the Hosts command button found in the Networks dialog box. The Network Hosts Table dialog box is invoked by: 1 Clicking on the Network command button. 2 Clicking on the Network Hosts command button. Figure 1-3 Network Hosts Table Dialog Box

19 1-8 Chapter 1 Table 1-2 describes each field in the Network Hosts Table dialog box. Table 1-2 Field IP Address Network Hosts Table Dialog Box Description Enter the applications server s IP address that you want to add to the table in dotted-decimal notation. For example: Host Name Enter the host s name in this field. The name must correspond to the IP address entered in the IP Address field. Add Click on this command button to add a new IP address and name to the terminal s host table. The maximum number of names that a host table can contain is eight. Edit Click on this command button to edit a selected IP address and name from the host table. Select an IP address and name from the host table, then click on the Edit command button. The selected IP address and name moves from the table to the IP Address and Host Name fields. After modifying the host s address and name, click on Add to update the information, and return the address and name to the host table. Delete Click on this command button to remove a selected entry from the host table. Select an IP address and name from the host table, then click on Delete. A message displays, asking the user to confirm the deletion. Click on OK, and the host s name is removed from the table.

20 The TCP/IP Connection 1-9 Table 1-2 Field OK Cancel Network Hosts Table Dialog Box, Continued Description Click on this command button to accept your modifications to the host table. Click on this command button to exit and return to the Networks dialog box without accepting your modifications.

21 1-10 Chapter 1 Creating a TCP/IP Connection Creating a TCP/IP connection is done the same way as creating a serial connection. You define the connection s description, user name, password, domain name, and select the applications server that you want to connect to. Note Token Ring will also support TCP/IP. Connection definitions can also be copied, deleted, and modified in the same way as serial connections. See your user s guide for more information about modifying connection definitions. Note The manufacturer s default connection definitions can be modified or deleted from the connections list. Connections Dialog Box After the terminal is turned on, and the network information from the previous sections has been completed, follow these instructions to create a new TCP/IP connection: 1 Click on the Setup command button in the Connections dialog box (see Figure 1-1), to invoke the Connection Setup dialog box (Figure 1-4). Figure 1-4 Connection Setup Dialog Box 2 Click on the New command button to invoke the Connection Properties dialog box. 3 Click on the 10Base-T radio button in the Communication group box. Note With the 10Base-T radio button enabled, the TCP/IP Server Name field will replace the Serial Port and Settings groups in this dialog box.

22 The TCP/IP Connection 1-11 Figure 1-5 TCP/IP Enabled Connection Properties Dialog Box Note The radio buttons displayed in the Communication group box will change depending on the connectivity options installed on your terminal.

23 1-12 Chapter 1 Refer to Table 1-3 for instructions on how to complete the fields in the Connection Properties dialog box. Table 1-3 Field Description Connection Properties Dialog Box Description Enter a description of the connection you are creating in this field. Username Enter a Windows NT applications server user account in this field. This is the user name that the terminal needs to begin a session. If this field is left blank, the user will be prompted for a user name before logging into the account. As an administrator, you might want to leave this, and the Domain and Password fields empty, so that the server will prompt the user for the information. This field is optional, and may be left blank. Domain Enter a Windows NT applications server s domain name (machine name). If this field is left blank, the server will prompt the user for the domain name when logging into the account. This field is optional, and may be left blank. Password Enter a Windows NT user account password in this field. If this field is left blank, the user will be prompted for the password before being allowed access to the server. Passwords are case sensitive, and are encoded into the terminal while logging into the server. This field is optional, and may be left blank.

24 The TCP/IP Connection 1-13 Table 1-3 Field Connection Properties Dialog Box, Continued Description Command Line The Command Line field is used to enter an executable command that automatically places the user, at login, in an application. A command line entry for Microsoft Word would look like this: C:\WINWORD\WINWORD.EXE This field is optional, and may be left blank. Working Directory Enter the directory path where you want to save your work. For example, the following path identifies the directory where MSWord document files would be saved: C:\WINWORD\DOC This field is optional, and may be left blank. Sound Enable Click on this box if you want the terminal to beep when a Windows NT event occurs. The default is enabled. Server Name Enter the IP address or the name of the server you are logging into. If a host name is used, one of the following conditions must be met: The applications server s IP address and name must be entered in the terminal s host table (see Network Hosts Table Dialog Box, for details). DNS must be enabled, and the DNS server must include the IP address and host name of the applications server. OK Cancel Click on OK to accept your settings. Click on Cancel to cancel your settings.

25 1-14 Chapter 1 When you finish configuring the terminal s network settings, go to the Connections dialog box to make a network connection. Follow these instructions: 1 Select the network connection definition you created from the Connections list. 2 Click on the Connect command button. The terminal will log on to a Windows NT applications server. Note Appendix A, Figure A-1, shows the 10Base-T pin assignments for a Terminal 10Base-T connector.

26 2 The PPP Connection The PPP Connection provides information about configuring a terminal to communicate with a Windows NT applications server via PPP (Point to Point Protocol). Creating a PPP Connection The Connection Properties dialog box (Figure 2-1) is used to define PPP connections. PPP connection definitions can be copied and deleted the same way as serial connections. See your terminal user s guide for more information about modifying connection definitions. Connection Properties Dialog Box Figure 2-1 shows the Connection Properties (PPP Enabled) dialog box. This dialog box is invoked by: 1 Clicking on the Setup command button in the Connections dialog box. 2 Clicking on the New command button in the Connection Setup dialog box.

27 2-2 Chapter 2 Figure 2-1 Connection Properties (PPP Enabled) Dialog Box Note The radio buttons in the Communication group box will change, depending on what options are installed on your terminal.

28 The PPP Connection 2-3 Table 2-1 describes each field in the Connection Properties dialog box. Table 2-1 Field Description Connection Properties Dialog Box Description Enter a description of the connection you are creating in this field. For example: PPP Connection Username Enter the Windows NT applications server user account in this field. This is the user name that the terminal needs to begin a session. If this field is left blank, the user will be prompted for a user name before logging into the account. As an administrator, you might want to leave this, and the Domain and Password fields empty, so that the server will prompt the user for the information. Domain Enter the Windows NT applications server s domain name (machine name). If this field is left blank, the server will prompt the user for the domain name when logging into the account. Password Enter the Windows NT user account password in this field. If this field is left blank, the user will be prompted for a password before being allowed access to the server. Passwords are case sensitive, and are encoded into the terminal while logging into the server.

29 2-4 Chapter 2 Table 2-1 Field Connection Properties Dialog Box, Continued Description Command Line The Command Line field is used to enter an executable command at login, that automatically places the user in an application such as Microsoft Word or Excel. A command line entry would look like this: C:\WINWORD\WINWORD.EXE Working Directory Enter the path of the directory where you want your work saved. The following path identifies a directory where Word files are saved: C:\WINWORD\DOC Sound Enable Click on this box if you want the terminal to beep when a Windows NT event occurs. The default is enabled. Communication Click on the PPP radio button to configure a PPP connection. Communication lets the user select the terminal s communication transport protocol. The default is Serial Port. Serial Port Click on one of these radio buttons to select which type of serial connection will be used by the terminal. The default is Com1 direct. Com1 direct Click on this radio button to configure a direct serial connection between the terminal s COM1 port and a remote access server. Click the Settings command button to configure COM1.

30 The PPP Connection 2-5 Table 2-1 Field Connection Properties Dialog Box, Continued Description Com2 direct Click on this radio button to configure a direct serial connection between the terminal s COM2 port and a remote access server. Click the Settings command button to configure COM2. Com1 w/modem Click on this radio button to configure a modem connection between the terminal s COM1 port and a remote access server. See the terminal user s guide, Configuring Serial Ports with Modem. Com2 w/modem Click on this radio button to configure a modem connection between the terminal s COM2 port and a remote access server. See the terminal user s guide, Configuring Serial Ports with Modem. OK Cancel Settings Click on OK to accept your settings. Click on Cancel to cancel your settings. Click on the Settings push button to edit the serial port settings. The Settings dialog box will appear. This dialog box will display the Serial Port, Baud Rate, Handshake, Modem, and Phone settings. Security Click on the Security push button to invoke the Security / Script dialog box. The Security / Script dialog box lets you enable Terminal Login, and CHAP/PAP protocols. It also allows the user to create scripts. PPP Config Click on the PPP Config command button to invoke the PPP Configuration dialog box. The PPP Config dialog box lets the user configure a PPP connection.

31 2-6 Chapter 2 Configuring a PPP Connection The PPP Configuration dialog box (Figure 2-2) is used to configure PPP options, DNS, and to configure and select an applications server. PPP Configuration Dialog Box Figure 2-2 shows the PPP Configuration dialog box. This dialog box is invoked by: 1 Clicking on the Setup command button in the Connections dialog box. 2 Clicking on the New command button in the Connection Setup dialog box. 3 Clicking on the PPP radio button in the Connection Properties dialog box. 4 Clicking on the PPP Config command button in the Connection Properties dialog box. Figure 2-2 PPP Configuration Dialog Box

32 The PPP Connection 2-7 Table 2-2 describes each field in the PPP Configuration dialog box. Table 2-2 Field Server Name PPP Configuration Dialog Box Description Use this field to enter the name or the IP (Internet Protocol) address of the applications server. VJ Header Compression Check this box to utilize the VJ Header Compression scheme. The terminal s VJ Header Compression scheme shortens the overhead of the PPP packets. There have been at least three different VJ Header Compression negotiations developed since PPP came into use. The version of PPP supported by your terminal is compliant with RFC1332. When communicating with remote access servers that support an older version, the VJ Header Compression feature might need to be disabled. The default is enabled. Remote IP Learn From Server Use this group to allow the terminal to learn the IP address of the remote access server from the server itself. Click on this box to allow the terminal to learn the IP address of the remote access server. If the box is not checked, the user must supply the IP address of the remote access server by entering it into the Address field. The default is enabled. Address Use this field to enter the IP address of the remote access server. Local IP Use this group to allow the remote access server to determine the IP address of the user s terminal.

33 2-8 Chapter 2 Table 2-2 Field PPP Configuration Dialog Box, Continued Description Learn From Server Click on this box to allow the server to determine the IP address of the user s terminal. If the box is not clicked, the user must supply the IP address of the terminal by entering it in the Address field. The default is enabled. Address Use this field to enter the IP address of the terminal. DNS Services Domain Name Services (DNS) Enable Use this group to translate domain names into IP addresses. Click on this box to enable the terminal s Domain Name Services. With DNS enabled, you can enter any Windows NT application server s machine name in the Connection Properties PPP Server Name field. This name will be resolved with the corresponding address from the DNS server s domain table. This feature must be enabled before entering data in the Domain Name, and Primary and Secondary Server fields. The default is disabled. Domain Name Enter the terminal s network domain in this field. For example: eng.mycompany.com A domain name must be entered when the DNS Enable feature is enabled. This field is disabled when DNS is disabled.

34 The PPP Connection 2-9 Table 2-2 Field PPP Configuration Dialog Box, Continued Description Primary Server Enter the primary domain name server s IP address in dotted-decimal notation. For example: This field must be completed when the DNS Enable feature is enabled. This field is disabled when DNS is disabled. Secondary Server Enter the secondary or backup domain name server s IP address in dotted-decimal notation. For example: This field is optional, and is disabled when DNS is disabled. OK Cancel Hosts Click on the OK command button to accept your settings. Click on the Cancel command button to cancel your settings. Click on the Hosts command button to configure Local Hosts Table entries.

35 2-10 Chapter 2 Configuring Security The Security dialog box (Figure 2-3) is used with PPP to select an authentication method that meets with the security requirements of a remote access server. Security Dialog Box Figure 2-3 shows the Security / Script dialog box. This dialog box is invoked by: 1 Clicking on the Setup command button in the Connections dialog box. 2 Clicking on the Properties command button in the Connection Setup dialog box. 3 Clicking on the Security radio button in the Connection Properties dialog box. Figure 2-3 Security/Script Dialog Box

36 The PPP Connection 2-11 Table 2-3 describes each field in the Security / Script dialog box. Table 2-3 Field Username Security Dialog Box Description Enter the remote access server user account name in this field. Username is used: When CHAP/PAP (Challenge Handshake Authentication Protocol/Password Authentication Protocol) is enabled, and the remote access server is set up to use CHAP/ PAP authentication. The information in the Username field is supplied to the remote access server during the authentication process. When the remote access server is set up to use Terminal Login, and the user is using a login script to automate the login process. The information in the Username field will be sent to the server when <un> (username) is specified in the <snd> (send) string. A user name must be entered if Accept CHAP/PAP is enabled. Otherwise, this field is optional. Password Enter the remote access server user account password in this field. Password is used: When CHAP/PAP is enabled, and the remote access server is setup to use CHAP/PAP authentication. The information in the Password field is supplied to the remote access server during the authentication process. When the remote access server is set up to use Terminal Login, and the user is using a login script to automate the login process. The information in the Password field will be sent to the server when <pw> (password) is specified in the <snd> string.

37 2-12 Chapter 2 Table 2-3 Field Security Dialog Box, Continued Description Confirm Password Enter the remote access server user account password in this field. If the password you enter does not match the previously entered password, then an error dialog box will display: Passwords do not match Please enter passwords again Enable Terminal Login Click on this box if you are required to interactively log on to the remote access server. For example, the remote access server has security enabled, which requires a user name and/or password to be entered. If you want to automate the login process, disable this field, and enter a login script as described below. The default is enabled. Accept CHAP/PAP Click on this box to select use of the CHAP/ PAP protocols. If this field is enabled, a user name must be supplied. The default is disabled. Login Script Send Use this group box to write login scripts. Click on this radio button to place a <snd> command in the String field. This command sends the string to the remote access server.

38 The PPP Connection 2-13 Table 2-3 Field Expect Security Dialog Box, Continued Description Click on this radio button to place an <exp> (expect) command in the String field. This is the string that the terminal expects from the remote access server. Add Click on this command button to add a string to the script in process. Click the String field. Enter a command in the String field, then click on the Add command button. The command is now added to the script. Delete Click on this command button to remove a string from a script. Select a command from the script, then click on Delete. A message displays, asking the user to confirm the deletion. Click on OK, and the command is removed from the script. Edit Click on this command button to edit an existing string in the script. Select the string from the script, then click on Edit. The string will appear in the String field, ready to edit. Edit the string, then click on ADD. The command is now added to the script. OK Cancel Click on the OK command button to accept your settings. Click on the Cancel command button to cancel your settings.

39 2-14 Chapter 2 Script Script capability has been included to automate the login process when connecting to terminal servers or internet access servers. The scripting process listens for specific strings coming from the host connection, and when found, sends a string back to the host. This two-way dialog can be created within the String field by entering the <exp> and <snd> text on a line-by-line basis. To facilitate script entry, special script controls can be entered into the string: <cr> is replaced with a carriage return character <lf> is replaced with a line feed character <ddd> is replaced with an ASCII character that is equal to the decimal value of ddd <un> is replaced with the content of the Security dialog box Username field <pw> is replaced with the content of the Security dialog box Password field To create a script, first determine the login sequence used by your host or server. This can be done by asking your administrator for a description of the login sequence. Or you can use Terminal Login, going through the Terminal Login process once to learn the server s login sequence. Note The maximum number of lines per script is 8. To enter a special script control such as <cr>, enter <, c, r, >. Do not use spaces between characters. Lines are added to a script by: 1 Selecting <snd> or <exp>. 2 Clicking in the String field. 3 Entering the appropriate string. 4 Clicking on Add to add the string to the script. 5 Repeating steps 1 through 4 for each <snd> or <exp> string definition. Note Each script dialog is unique to one connection. Click on the OK command button when the script is completed. The Security dialog box will close, and the script will be saved. You will then see the PPP Configuration dialog box (see Figure 2-2).

40 The PPP Connection 2-15 Table 2-4 describes a sample script. Table 2-4 String <snd><cr> <exp>login: Sample Script Definition Send a carriage return. Expect Login:. <snd><un><cr> <exp>password: <snd><pw><cr> Send the contents of the Username field, followed by a carriage return character. Expect Password:. Send the contents of the Password field, followed by a carriage return character.

41 2-16 Chapter 2 Network Hosts Table The Network Hosts Table dialog box (Figure 2-4) is used to associate and resolve IP addresses with applications server names, and save them to the terminal s local host table. Network Hosts Table Dialog Box Figure 2-4 shows the Network Hosts Table dialog box. This dialog box is invoked by: 1 Clicking on the Setup command button in the Connections dialog box. 2 Clicking on the New command button in the Connection Setup dialog box. 3 Clicking on the PPP radio button in the Connection Properties dialog box. 4 Clicking on the PPP Config command button in the Connection Properties dialog box. 5 Clicking on the Hosts command button in the PPP Configuration dialog box. Figure 2-4 Network Hosts Table Dialog Box

42 The PPP Connection 2-17 Table 2-5 describes each field in the Network Hosts Table dialog box. Table 2-5 Field IP Address Network Hosts Table Dialog Box Description Enter the remote access server s IP address that you want to add to the hosts table in dotted-decimal notation. For example: Host Name Enter the host s name in this field. The name must correspond to the IP address entered in the IP Address field. Add Click on this command button to add a new IP address and name to the terminal s host table. Enter an IP address in the IP Address field and a name in the Host Name field, then click on Add. The selected IP address and host name are now added to the host table. The maximum number of host names that can be added to the table is eight. Edit Click on this command button to edit a selected IP address and name from the host table. Select an IP address and name from the host table, then click on Edit. The selected IP address and name is automatically copied from the Network Hosts Table into the IP Address and Host Name fields. After modifying the host s address and name, click on Add to return them to the Network Hosts Table.

43 2-18 Chapter 2 Table 2-5 Field Delete Network Hosts Table Dialog Box, Continued Description Click on this command button to remove a selected entry from the Network Hosts Table. Select an IP address and name from the host table, then click on Delete. A message displays, asking the user to confirm the deletion. Click on OK, and the host information is removed from the table. OK Cancel Click on this command button to accept your modifications to the host table. Click on this command button to exit and return to the Networks dialog box without accepting your modifications.

44 A 10Base-T Connector Pin Assignments Figure A-1 shows the pin assignments for the terminal 10Base-T connector. It is recommended that you use Category 5 twisted-pair cable to connect your terminal to a hub. Figure A-1 10Base-T Pin Assignments

45 B Troubleshooting TCP/IP This troubleshooting guide provides solutions to problems that may occur when making a terminal TCP/IP network connection to a Windows NT applications server. If you cannot resolve an issue, call an authorized service center for assistance. Problem When the terminal is turned on, the Network command button does not appear in the Connections dialog box. When attempting a network connection to a Windows NT applications server, the screen goes blank. The screen of the terminal either freezes, or displays the error message: Error 1034 (0x40a) - I/O Error. When attempting a network connection to a Windows NT applications server, the terminal displays the error message: TCP/IP Error 14 (0xe) - Host unknown. Solution 1 Ensure that the terminal network card is properly installed on the terminal s logic board, at connector J5. 2 Ensure that the logic board is properly installed in the terminal. See Creating a TCP/IP Connection for details about creating a network connection definition. Although you have connected the network cable to the 10Base-T (RJ45) port, the terminal s configuration may still be set up for a serial connection. 1 Ensure that the correct Windows NT server s IP address or host name is entered in the Server Name field in the Connection Properties dialog box. 2 If DNS is disabled, ensure that the applications server s host name and IP address reside in the terminal s host table in the Network Hosts Table dialog box. 3 If DNS is enabled, ensure that the DNS server is available, and the correct Domain Name and Primary and Secondary Server IP addresses are entered in the appropriate fields in the Networks dialog box. 4 Ensure that the DNS servers are up and running, and that your Windows NT applications server s host name and IP address are listed in the DNS server s host table.

46 B-2 Appendix B Problem When attempting a network connection to a Windows NT applications server, the terminal displays the error message: TCP/IP Error 10 (0xa) - Host unreachable. While making a network connection with a Windows NT applications server, the terminal displays the error message: TCP/IP Error 13 (0xd) - Time-out. before the connection is completed. When attempting a network connection to a Windows NT applications server, the terminal displays the error message: TCP/IP Error 20 (0x14). Connection reset. Solution 1 Ensure that the applications server is functioning properly. 2 Ensure that the hardware and cabling between the terminal and the Windows NT applications server is properly connected. 3 Ensure that the correct Windows NT applications server s IP address is entered in the Server Name field in the Connection Properties dialog box. If the host name is used in the Server Name field, then the IP address associated with that host name might be incorrect. 4 If DNS is disabled, ensure that the correct IP address is associated with the applications server s host name in the hosts table in the Network Hosts Table dialog box. 5 If DNS is enabled, ensure that the correct IP address is associated with the applications server s host name in the DNS server s host table. 1 Ensure that the Windows NT applications server is functioning properly. 2 Ensure that the hardware and cabling between the terminal and the applications server is connected and functioning properly. 3 Ensure that the correct Windows NT application server s IP address is entered in the Server Name field in the Connection Properties dialog box. 4 If DHCP is disabled, ensure that a valid IP address is entered in the IP Address field in the Networks dialog box. 5 If DHCP is enabled, ensure that the DHCP server is properly configured and running. 6 If the problem persists, there may be excessive traffic on the network. Ask your network administrator to verify that this is not the case. This may indicate that the applications server is booting up and not able to complete a connection. Wait for the server to boot up, then try the connection again.

47 Troubleshooting TCP/IP B-3 Problem When attempting a network connection to a Windows NT application server, the terminal displays the error message: Solution This may indicate that the network card is not functioning properly. Ensure that the network cable is connected to the terminal s 10Base-T connector. Network failure - Hardware or cable problem. When the terminal is connected to a Windows NT applications server, the terminal displays the error message: TCP/IP Error 20 (0x14) - Connection reset. When the terminal is connected to a Windows NT applications server, the terminal s screen freezes, but the mouse is still active. This may indicate that the Windows NT applications server was turned off, then on, without performing a clean system shutdown (due to a power outage or an unintentional turn-off). This also may indicate that the connection between the terminal and the Windows NT applications server has been temporarily disconnected while the terminal was disconnected or reset from the server s administration utility. 1 Ensure that the server is functioning properly, and connected to a stable power source. 2 Ensure that the hardware and cabling between the terminal and application server is properly connected. Then log back on to the server to continue your session. This may indicate that the connection between the terminal and the Windows NT applications server has been disconnected, or that the server is down. 1 Ensure that the applications server is functioning properly. 2 Ensure that all hardware and cabling between the terminal and server is properly connected. Then log back on to the server to continue your session. Note If you receive error messages not covered in this guide, try defaulting the terminal to its factory defaults. This is done by turning the terminal off then on, while holding down the G key until the Connections dialog box appears.

48 C Troubleshooting PPP This troubleshooting guide provides solutions to problems that may occur when making a terminal PPP network connection to a Windows NT applications server. If you cannot resolve an issue, call an authorized service center for assistance. Problem When trying to make a connection with a serial port configured for PPP, the terminal screen goes white. Vertical lines, starting at the left hand corner of the screen appear. The terminal screen either freezes, or when the Enter key is pressed, more vertical lines appear. While trying to connect to a server using a PPP-configured terminal, an Error Message dialog box displays: Network failure - PPP negotiations fail. Solution Ensure that the terminal is not configured for a standard asynchronous serial connection. If it is, verify that the terminal has the appropriate hardware for network connectivity. Then refer to the connectivity guide about how to configure a PPP connection. 1 Ensure that all the hardware and cabling between the terminal and the terminal server is connected and functioning properly. 2 Ensure that the terminal server is not configured for a standard asynchronous serial port. If it is, refer to the terminal server s user s guide for instructions on how to configure the terminal server s port for PPP connectivity. 3 If your terminal server is configured for CHAP/PAP, make sure you have enabled the CHAP/PAP option in the Security dialog box on your terminal, supplying the correct username and password. If the terminal server is configured to supply the IP address to a PPP client dynamically, make sure the terminal is configured to learn the IP address from the server. Otherwise, make sure you supply the terminal with the correct IP address for both the local and the remote ends.