Mediatrix 4400 Digital Gateway VoIP Gateway with the PSTN

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1 Mediatrix 4400 Series v

2 Table of Contents Table of Contents Requirements 3 4 Configuration of the Mediatrix 4400 Digital Gateway 6 Connecting the Mediatrix Unit Using a DHCP Server 6 Connecting the Mediatrix Unit Using a Static IP address 7 Logging on to the Mediatrix Unit Web Interface 8 Configuring the Default Servers 9 Configuring ISDN - Point to Multipoint 10 Restarting Services 11 Creating a Hunt Group - PSTN 12 Configuring the Mapping Type - PSTN 13 Creating a Route from Sip-Default to hunt_pstn 14 Creating Route From ISDN to Sip-Default - Mapping From_PSTN 15 Validation 16 Product Disposal Instructions 17 Documentation 18 Copyright Notice 19

3 Requirements The SIP server's destination is the Mediatrix 4400, e.g., when a number dialed on an analog phone is unknown, the call is sent to the Mediatrix The left-hand side of the VoIP network setup is functional (Mediatrix 1102, analog phones, SIP server), and the SIP users are correctly registered to the SIP server. 3

4 4 Mediatrix 4400 Digital Gateway VoIP Gateway with the PSTN This document outlines how to set up one Mediatrix 4402 digital gateway to act as a gateway with the PSTN The Mediatrix 4402 is used to connect an existing VoIP network to the PSTN. The configuration starts with the Mediatrix 4402 default configuration but can be easily customized for the 4404 and From now on, the device will be referred to as the Mediatrix The steps described in the following pages will show you how to setup the Mediatrix 4400 so it can: Receive calls from the PSTN and route them to the VoIP network (e.g., phone 2 calls phone 1): A user picks up an ISDN phone and dials the number of a line connected to the Mediatrix The PSTN routes the call to the Mediatrix The Mediatrix 4400 routes the call to the appropriate Mediatrix 1102, removing necessary prefix (area code 030) from the called number. The Mediatrix 1102 makes the appropriate analog phone ring. A user picks up the analog phone and the call is established. Receive calls from the VoIP network and route them to the PSTN on one of the BRI lines connected to the Mediatrix 4400 (e.g. phone 1 calls phone 2): A user picks up an analog phone and dials a number. The appropriate Mediatrix 1102 routes the call to the Mediatrix The Mediatrix 4400 decides to which ISDN BRI interface route this call. The Mediatrix 4400 adds the necessary prefix (area code 030) to the dialled phone number before routing the call to the PSTN. the PSTN makes the appropriate ISDN phone ring. A user picks up the ISDN phone and the call is established

5 5

6 6 Configuration of the Mediatrix 4400 Digital Gateway Connecting the Mediatrix Unit Using a DHCP Server Before you start Make sure that your network connection is working. You must use an IPv4 Network. The IPv4 Network must have a DHCP server. If your unit does not have an FXS port, or if you do not have access to the DHCP server's logs, then use the Connecting the Mediatrix Unit Using a Static IP address (p. 7) procedure. 1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. 2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack). 3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF. 4) Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet. 5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH1WAN connector of the Mediatrix unit. 6) Connect the other end of the cable to a router/switch connected to your Network. 7) Validate the installation. 8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker Note: When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord. 9) If you have an FXS port, dial *#*0 to get the IP address or consult the DHCP server's logs to find out your IP address.

7 7 The Power LED on the unit will be flashing when the unit performs a DHCP server query. It will become solid once it successfully gets an IP address from the DHCP server. At this point, you can now use the DHCP IP address to access your unit's management interface. Next Step Logging on to the Mediatrix Unit Web Interface (p. 8) Connecting the Mediatrix Unit Using a Static IP address Before you start Your computer must be set to use the private IP address on subnet You must use an IPv4 Network. Make sure that your network connection is working. 1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. 2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack). 3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF. 4) Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet. 5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH2LAN Ethernet connector of the Mediatrix unit. 6) Connect the other end of the cable into your PC. 7) Validate the installation. 8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker. Note: When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord.

8 8 You can now use the IP address to access your unit's management interface. Next Step Logging on to the Mediatrix Unit Web Interface (p. 8) Logging on to the Mediatrix Unit Web Interface Information For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox. Note: You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit. 1) In your Web browser, enter the IP address used by your Mediatrix unit to communicate with the Web interface. If your computer is connected to the Ethernet port, commonly used to be connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use the IP address. If your Mediatrix unit is configured to use a DHCP server with IPv4, use the provided DHCP server IP address. 2) Enter public as your username and leave the password field empty. Note: The public username account has administrator rights. Note: You can also use admin as a username and administrator as password. 3) Click Login.

9 9 The Information page of the Web interface is displayed. Next Step Configuring the Default Servers (p. 9) Configuring the Default Servers Before you start If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed. Information In some instances, the configuration of the default servers may already be completed. Go to SIP/Servers. In the Registrar Host field, indicate the server IP address or FQDN to use for this gateway. In the Proxy Host field, indicate the server IP address or FQDN to use for this gateway. In the Messaging Server Host field, indicate the server IP address or FQDN to use for this gateway, if needed. 5) Leave the Outbound Proxy Host field empty, unless specifically instructed to set a value. 1) 2) 3) 4) Note: Setting the address to :0 or leaving the field empty disables the outbound proxy host. 6) Click Apply. 7) Located at the top of the page, click restart required services.

10 10 Next Step Configuring ISDN Configuring ISDN - Point to Multipoint Information If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed. 1) Go to ISDN > Basic Rate Interface. 2) From the Select Interface dropbox, select the interface for which you want to make modifications. Note: Depending on the Mediatrix's model, there may be up to 4 interfaces available. 3) 4) 5) 6) 7) In the Interface Configuration table, set the Endpoint Type to NT. In the Interface Configuration table, set the Connection Type to Point to Multipoint. Leave all the other parameters to their default values. Click Apply. Repeat the tasks 2 to 6 for each interfaces.

11 11 Restarting Services Information If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed. 1) Go to System/Services. 2) In the restart required services table, click restart required services.

12 12 Next Step Creating a Hunt Group - PSTN (p. 12) Creating a Hunt Group - PSTN Information If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed. 1) Go to Call Router > Route Config. 2) In the Hunt table, click 3) In the Configure New Hunt table, set the following: a) Set the Name field to hunt_pstn. b) Using the Destinations' dropbox, add isdn-bri1 and isdn-bri2. c) Leave the other fields with their default value. 4) Click Save.

13 13 Next Step Configuring the Mapping Type - PSTN (p. 13) Configuring the Mapping Type - PSTN Information If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed. 1) Go to Call Router > Route Config. 2) In the Transformations table, click 3) In the Configure Transformation table, set the following: a) Set the Name field to From_PSTN b) Set the Criteria field to Called E164. c) Set the Transformation field to Called E164. 4) Repeat the steps 1 to 3 to create additional Mapping Type. 5) Click Save and Insert Rule.

14 14 Next Step #unique_12 Creating a Route from Sip-Default to hunt_pstn Information If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed. 1) Go to Call Router > Route Config. 2) In the Routes table, click 3) In the Configure Route table, set the following: a) Set the Sources field to sip-default. b) Set the Destination field to hunt-hunt_pstn. c) Set the Transformations field to To_PSTN. d) Leave the other fields with their default value. 4) Click Save.

15 15 Next Step Creating Route From ISDN to Sip-Default - Mapping From_PSTN (p. 15) Creating Route From ISDN to Sip-Default - Mapping From_PSTN Information If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed. 1) Go to Call Router > Route Config. 2) In the Routes table, click 3) In the Configure Route table, set the following: a) Set the Sources field to isdn-bri1. b) Set the Destination field to sip-default. c) Set the Transformations field to From_PSTN. d) Leave the other fields with their default value. 4) Click Save. 5) Repeat the steps 2 to 4 for additional routes.

16 Next Step Performing a Basic Call - Scenario A (p. 16) Validation Performing a Basic Call - Scenario A 1) 2) 3) 4) Pickup Phone A. Dial Phone B's number. Phone B rings Pickup Phone B. The call is established. Next Step Performing a Basic Call - Scenario B (p. 16) Performing a Basic Call - Scenario B 1) 2) 3) 4) Pickup Phone B. Dial Phone A's number.. Phone A rings. Pickup Phone A.. The call is established. 16

17 Product Disposal Instructions This symbol indicates that the product is classified as electrical or electronic equipment and should not be disposed of along with commercial or household waste at the end of its working life. For appropriate disposal and recycling instructions, contact your local Media5 Corporation provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the European Union to minimize negative impact on the environment, control hazardous substances, and curtail landfill expansion by using the best available recovery and recycling techniques. 17

18 18 Documentation Mediatrix units are supplied with an exhaustive set of documentation. Mediatrix user documentation is available on the Documentation Portal. Several types of documents were created to clearly present the information you are looking for. Our documentation includes: Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes. Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration. Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade. Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface. User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface. Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.

19 19 Copyright Notice Copyright 2017 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents. This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation. Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.

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