EMC Greenplum Data Computing Appliance to x Software Upgrade Guide. Rev: A02

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1 EMC Greenplum Data Computing Appliance to x Software Upgrade Guide Rev: A02

2 Copyright 2013 EMC Corporation. All rights reserved. EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com All other trademarks used herein are the property of their respective owners.

3 Greenplum DCA to x Upgrade Guide Contents Greenplum DCA to x Upgrade Guide - Contents Chapter 1: Planning the Upgrade... 1 Upgrade Overview... 1 DCA Software Upgrade Tasks... 1 Important information... 2 DCA Software and Greenplum Database Upgrade Process... 3 About the DCA Software... 3 Chapter 2: Upgrading the DCA Software... 4 What s in the or upgrade?... 4 New features in Security update in Verify DCA Software and Greenplum Database Version... 5 Prepare for the Upgrade... 6 Upgrade the DCA Software... 7 Optional - Configuring DCA version or DCA version Verify the firmware level... 8 Start Greenplum Database... 8 Setup Command Center... 9 Chapter 3: Optional procedures...11 Upgrade a single host...11 Roll Back an Upgrade...12 Roll back a complete system...12 Roll back a single host...13 Revert to Unsecured Mode on the DCA...13 Update the PERC firmware, server BIOS and OMSA...14 Appendix A: Connecting to the DCA...16 Laptop prerequisites...16 Configure your laptop to connect to the DCA...16 Configure a Windows 7 laptop...16 Configure a Windows XP laptop...18 Connect to the Master Server using an SSH client...19 PuTTY example...19 Cygwin example...20 Copy a file to the Master Server using an SCP client...20 WinSCP Example...21 Cygwin example...22 Connect to a switch through a serial port using PuTTY...22 Table of Contents iii

4 Greenplum DCA to x Upgrade Guide 1. Planning the Upgrade This guide is intended for EMC personnel responsible for upgrading the EMC Greenplum Data Computing Appliance from software versions to or software version to Assumptions for upgrading from to : This guide assumes that the current DCA software version is If the DCA is running a software version earlier than , you must install each interim upgrade in sequence until the appliance is at version Upgrading the DCA from version x, x or directly is not supported. Assumptions for upgrading from to (integrates security updates for Linux RedHat 5.9): This guide assumes that the current DCA software version is Upgrading the DCA from version x, , or directly to is not supported. Important: First, determine the required upgrade path for your DCA based on the above assumptions. For upgrade procedures, locate the appropriate EMC Greenplum Data Computing Appliance Software Upgrade Guide on Support Zone in > Support by Product > = Greenplum Data Computing Appliance > Documentation. Upgrade Overview The follow high-level tasks must be planned before a DCA Software upgrade. DCA Software Upgrade Tasks Upgrade Overview 1

5 Greenplum DCA to x Upgrade Guide Preface Important information The upgrade package is available in one or both of the following locations: Support Zone in > Support by Product > = Greenplum Data Computing Appliance > Downloads Upgrading to installs Greenplum Database binaries and Greenplum Command Center version If you upgrade the Greenplum Database version from a version earlier than 4.2.x.x, you need to follow the DCA Database Upgrade Procedure on Support Zone before starting the database. By default, new Greenplum Database binaries are copied to each server, but the symbolic link is not changed. The --db option will modify the symbolic link to point to the new Greenplum Database. Only use this option if you are upgrading within a 4.2.x.x version. For an overview, see Figure 1.1, Greenplum Database Code Upgrade Overview on page 3. In order to complete this upgrade, there should be ~10GB free on the OS partition of the Primary Master Server. Use the df -h command to check available space on /dev/sda2. Beginning with DCA software , some Greenplum Performance Monitor functionality has been replaced by Command Center and Health Monitor. Performance Monitor software is not removed, and can only be used with Command Center if a different web server port is specified during installation. See Setup Command Center on page 9 for details. Due to the upgrade to RHEL 5.9, this release of DCA is not compatible with Greenplum Database version 4.2.1; you must upgrade to Greenplum Database version With the release of DCA software version , the DCA system is automatically in a hardened state and also has further customizable security settings (see the DCA Security Configuration Guide for details). Therefore, there is no longer the need for Secured Mode and Unsecured Mode functionality. For releases after , you will not need to revert to an unsecured mode before upgrading. For however, you must revert from s to before upgrading. Upgrade Overview 2

6 Greenplum DCA to x Upgrade Guide Preface DCA Software and Greenplum Database Upgrade Process Upgrading the DCA Software and Greenplum Database are separate activities but you should keep both activities in mind when you are planning to upgrade either one. The Greenplum Database does not have any dependencies for the DCA Software version, but several DCA Software features depend on the Greenplum Database to be at a certain level. It is best practice to upgrade the Greenplum Database software independently of the DCA Software. Figure 1.1 Greenplum Database Code Upgrade Overview About the DCA Software The DCA software is a collection of software that runs on the DCA. The software contains an operating system, device drivers, Greenplum Database, and software settings. By updating the software, new versions of software are applied which contain fixes and enhanced functionality. Updated versions of the Greenplum Database are the only software component that is released independently. DCA Software and Greenplum Database Upgrade Process 3

7 Greenplum DCA to x Upgrade Guide Chapter 2: Upgrading the DCA Software 2. Upgrading the DCA Software Read this chapter for information on how to upgrade the software on a DCA from version to , or from version to Topics include: What s in the or upgrade? Verify DCA Software and Greenplum Database Version Prepare for the Upgrade Upgrade the DCA Software Optional - Configuring DCA version or DCA version Start Greenplum Database Setup Command Center What s in the or upgrade? See New features in on page 4 or Security update in on page 5. New features in Not all customers require the upgrade. The following new features and updates are included with version : More descriptive core file names for dial-home messages Red Hat security patches Automated hardening - removed unnecessary Red Hat rpms and set default file permissions (previously performed manually using hardening script) New security options added to the dca_setup utility Update from RHEL 5.7 to RHEL 5.9 Update support for Greenplum HD 1.1 servers Upgrade support for Greenplum Database version Upgrade support for Greenplum Command Center For details on installing and configuring the patch, see Optional - Configuring DCA version or DCA version on page 8. What s in the or upgrade? 4

8 Greenplum DCA to x Upgrade Guide Chapter 2: Upgrading the DCA Software Security update in The patch release addresses security vulnerabilities with Linux RedHat version 5.9. For details on installing and configuring the patch, see Optional - Configuring DCA version or DCA version on page 8. Verify DCA Software and Greenplum Database Version To determine the DCA and Greenplum Database version: 1. Establish a connection from your service laptop to the DCA. See Appendix A, Connecting to the DCA for detailed connection instructions. 2. Log into the DCA master as gpadmin. See Appendix A, Connecting to the DCA for detailed connection instructions. 3. Confirm the software version by checking the following file. If s is returned, the DCA is in Secured Mode. See Revert to Unsecured Mode on the DCA on page 13: $ cat /etc/gpdb-appliance-version 4. Check the Greenplum Database version: $ gpstate --version The output returned is the Greenplum Database version that is currently running. Confirm that the customer is aware of the database upgrade. If the customer does not wish to update the DCA software now, he can choose to upgrade at a later time. Verify DCA Software and Greenplum Database Version 5

9 Greenplum DCA to x Upgrade Guide Chapter 2: Upgrading the DCA Software Prepare for the Upgrade Prior to upgrading the DCA, perform the following steps to verify system health and prepare for the upgrade. If any of the health checks fail, contact EMC Support for assistance before attempting the upgrade. 1. Copy the upgrade package to the /home/gpadmin directory on the DCA master host. For detailed instructions on how to copy files from your local machine to the DCA, see Copy a file to the Master Server using an SCP client on page Log into the DCA master host as root. See Connect to the Master Server using an SSH client on page 19 for detailed connection instructions. 3. Confirm that the /home/gpadmin/gpconfigs/hostfile file exists. This file should contain the hostnames of all hosts in the DCA cluster: $ ll /home/gpadmin/gpconfigs/hostfile $ cat /home/gpadmin/gpconfigs/hostfile 4. Run the dcacheck utility. Verify that there are no errors listed. Resolve any errors before continuing: # dcacheck -f /home/gpadmin/gpconfigs/hostfile -m mdw -s smdw 5. Switch the user to gpadmin. # su - gpadmin 6. Check the mirror status and standby master status: $ gpstate Verify that the DCA master standby is smdw and there are zero (0) mirror segments acting as primary segments: Master standby = smdw Total number mirror segments acting as primary segments = 0 If the gpstate command returns any errors, contact EMC Support before continuing with this upgrade. Prepare for the Upgrade 6

10 Greenplum DCA to x Upgrade Guide Chapter 2: Upgrading the DCA Software Upgrade the DCA Software The section describes how to upgrade the DCA software from version to or from version to Before starting this section, you must complete the procedures in Verify DCA Software and Greenplum Database Version on page 5 and Prepare for the Upgrade on page Log into the DCA master host as gpadmin. For detailed connection information, see Connect to the Master Server using an SSH client on page Stop Greenplum Database: $ gpstop -af 3. Confirm the /home/gpadmin/gpconfigs/hostfile file exists. This file should contain the hostnames of all hosts in the DCA cluster: $ ll /home/gpadmin/gpconfigs/hostfile $ cat /home/gpadmin/gpconfigs/hostfile 4. Login as the user root: $ su - 5. Stop the health monitoring service: # dca_healthmon_ctl -d 6. Change the directory to gpadmin s home directory # cd /home/gpadmin 7. Launch the upgrade script # /bin/bash dca_upgrade bin --db -u -f./gpconfigs/hostfile The --db switch will modify the symbolic link of the Greenplum Database and Command Center. Only use this option if the Greenplum Database is currently running 4.2.x.x. If the Greenplum Database is at 4.1.x.x or 4.0.x.x, do not use this option. 8. The script will upgrade software on each server - the Primary Master server will be rebooted last, requiring you log back in. Wait 15 minutes for the upgrade process to complete before attempting to log in. Note: If a failure occurred during the upgrade, a rollback or single host upgrade can be performed. For more information, see: Roll Back an Upgrade on page 12 Upgrade a single host on page Run the upgrade script with the status switch: # /bin/bash dca_upgrade bin --status -f./gpconfigs/hostfile 10. Verify that the DCA Host Upgrade Progress Report specifies a status of DONE and details of ok. Verify that the version reported is Upgrade the DCA Software 7

11 Greenplum DCA to x Upgrade Guide Chapter 2: Upgrading the DCA Software Optional - Configuring DCA version or DCA version The network fault tolerance feature relies on a configuration file in order to monitor link aggregation groups. You do not need to configure the feature unless the DCA runs customized aggregation switch LAGs. If you need to address customization requirements, access the configuration file in /opt/dca/var/aggr_group.conf and change values according to the customer setup. The following table shows the default LAG values that are assigned to switch ports. To modify, change the value in the Default LAG Values column to the values the customer specifies. Table 2.1 Default LAG Value per Switch Port Switch Ports Default LAG Values Verify the firmware level Verify that the server s PowerEdge Raid Controller (PERC) firmware, BIOS and OMSA versions are up to date. See Update the PERC firmware, server BIOS and OMSA on page 14. Start Greenplum Database 1. If the Greenplum Database was upgraded from a version of 4.0.x.x or 4.1.x.x you need to follow the upgrade procedure listed in the DCA Database Upgrade Guide - Minor Version Upgrade. If the database was running a version of 4.2.x.x, this is not necessary. 2. Start Greenplum Database: $ gpstart -a 3. Check the mirror status and standby master server status. $ gpstate Verify the firmware level 8

12 Greenplum DCA to x Upgrade Guide Chapter 2: Upgrading the DCA Software Verify that the DCA master standby is smdw and there are zero (0) mirror segments acting as primary segments: Master standby = smdw Total number mirror segments acting as primary segments = 0. Setup Command Center Prior to DCA software , Performance Monitor Console was used to track performance metrics and cluster health. Starting in , Greenplum Command Center replaces Performance Monitor. Follow the steps in this section to set up Command Center. The existing Performance Monitor software is not removed during an upgrade. If the customer wishes to use Greenplum Performance Monitor and Command Center concurrently, specify a different port such as in step 2-e. Access Command Center over this new port. 1. If the upgrade was run without the --db switch, you will need to create the Command Center symbolic link. Verify that the greenplum-cc-web symbolic link exists: $ ll /usr/local/greenplum-cc-web If the greenplum-cc-web symbolic link does not exist, issue the following command as the user root to create it: # ln -s /usr/local/greenplum-cc-web /usr/local/greenplum-cc-web 2. Launch the Command Center Console setup utility as the user gpadmin: $ gpcmdr --setup You will be prompted for the following information: a. Provide an instance name for the Greenplum Database instance monitored by this console, for example dca_mdw. b. Specify whether the Greenplum Database master for this instance is remote or not. Select n to specify that the Greenplum Database master for this instance is on the local host, not a remote host. Console performance is best when the console and Greenplum Database master are on the same host. c. Provide a display name for the instance, for example Greenplum DCA. This name is shown in the console user interface. d. Provide a port number for the Greenplum Database master instance. The default is e. Provide a port number for the Command Center Console web server. The default is f. Specify whether you want SSL to be enabled. To protect user names and passwords, Greenplum recommends that SSL be enabled. Setup Command Center 9

13 Greenplum DCA to x Upgrade Guide Chapter 2: Upgrading the DCA Software Enter y to enable SSL connections for the Command Center Console. After entering y, you are prompted for the following distinguished name (DN) information used to create an unsigned certificate for the Command Center Console: Country Name (2 letter code) [GB]:US State or Province Name (full name) [Berkshire]:California Locality Name (eg, city) [Newbury]:San Mateo Organization Name (eg, company) [My Company Ltd]:Greenplum Organizational Unit Name (eg, section) []:Engineering Common Name (eg, your name or your server's hostname) []:mdw Address []:gpadmin@greenplum.com g. Specify whether you want to enable IPv6 for the communication with the Command Center Console (y n). h. Enter y to copy this instance to a standby master host. i. Accept the default hostname of the standby master host. The Command Center setup utility begins copying files and configuring your Command Center instance(s). 3. Start Command Center: $ gpcmdr --start 4. Open the Greenplum Command Center from your service laptop connected to the DCA by navigating to the following address: You may need to click OK to acknowledge security certificate warnings. If the site is not accessible, verify that the gpcmdr service has started by running the gpcmdr --status command as the user gpadmin. Setup Command Center 10

14 Greenplum DCA to x Upgrade Guide Chapter 3: Optional procedures 3. Optional procedures This chapter contains optional procedures that may be required during a DCA software upgrade. Topics include:: Upgrade a single host Roll Back an Upgrade Revert to Unsecured Mode on the DCA Revert to Unsecured Mode on the DCA Update the PERC firmware, server BIOS and OMSA Upgrade a single host This procedure can be used to recover a single host that failed during an upgrade. 1. Copy the upgrade package to /home/gpadmin on the Primary Master server. For detailed instructions on how to copy files from your local machine to the DCA, see Copy a file to the Master Server using an SCP client on page Log into the Primary Master server as the user gpadmin. For detailed connection information, refer to the section Connect to the Master Server using an SSH client on page Stop Greenplum Database, if running: $ gpstop -af 4. Create a file named single_hostfile in the directory /home/gpadmin/gpconfigs containing the name of the single host you wish to upgrade. 5. Log into the Primary Master server as the user root. 6. Stop the health monitoring service: # dca_healthmon_ctl -d 7. Change directories to gpadmin s home directory: # cd /home/gpadmin 8. Launch the upgrade script # /bin/bash dca_upgrade bin --db -u -f./gpconfigs/single_hostfile The -db switch will modify the symbolic link of the Greenplum Database. Only use this option if the Greenplum Database is currently running 4.2.x.x. If the Greenplum Database is at 4.1.x.x or 4.0.x.x, do not use this option. Upgrade a single host 11

15 Greenplum DCA to x Upgrade Guide Chapter 3: Optional procedures 9. The script will upgrade software on the server then perform a reboot. If the server you upgraded is the Primary Master, you will be logged off. Wait 15 minutes before logging in. Roll Back an Upgrade If a single host fails the upgrade or if the complete system is experiencing an issue with the new software version, a rollback may be required. Use the following rollback procedure only if instructed to do so by EMC Support. The following sections are included: Roll back a complete system Roll back a single host Note: The Greenplum Database software cannot be downgraded between major versions, 4.y to 4.x. Roll back a complete system The following example describes how to roll back a system from version to version Log into the Primary Master server as the user gpadmin. For detailed connection information, refer to the section Connect to the Master Server using an SSH client. 2. Stop Greenplum Database if running: $ gpstop -af 3. Disable the health monitoring service: $ su - # dca_healthmon_ctl -d 4. Change the directory to the user gpadmin s home directory: # cd /home/gpadmin 5. Run the upgrade script with the -r option to perform a rollback. Specify the list of hosts to include in the rollback with the -f option. # /bin/bash dca_upgrade bin -r -f./gpconfigs/hostfile The script will downgrade software on each server - the Primary Master server will be rebooted last, requiring you log back in. Wait 15 minutes for the process to complete before attempting to log in. 6. Log back into the Primary Master server as the user root. 7. Change the directory to the gpadmin s home directory: # cd /home/gpadmin 8. Run the upgrade script with the status switch Roll Back an Upgrade 12

16 Greenplum DCA to x Upgrade Guide Chapter 3: Optional procedures # /bin/bash dca_upgrade bin -f./gpconfigs/rollback_hostfile --status 9. Verify that the DCA Host Upgrade Progress Report specifies a status of DONE and details of ok. Verify that the version reported is Switch to the user gpadmin: # su - gpadmin 11. Start Greenplum Database: $ gpstart -a Roll back a single host The following example describes how to roll back a single host from version to version Log into the Primary Master server as the user gpadmin. For detailed connection information, refer to the section Connect to the Master Server using an SSH client on page Stop Greenplum Database if running: $ gpstop -af 3. Disable the health monitoring service: $ su - # dca_healthmon_ctl -d 4. Create a file in the /home/gpadmin/gpconfigs directory named single_hostfile containing the name of the single host you wish to roll back. 5. Change the directory to the gpadmin s home directory # cd /home/gpadmin 6. Run the upgrade script with the -r option to roll back the upgrade on a single host. Specify the host to include in the rollback with the -f option. # /bin/bash dca_upgrade bin -r -f./gpconfigs/single_hostfile Revert to Unsecured Mode on the DCA Perform the following steps to revert a system that is in secured mode to an unsecured state. This must be done before a DCA software upgrade or DCA expansion. This procedure will cause temporary unavailability for the Greenplum Database. IMPORTANT: With the release of DCA software version , the DCA system is automatically in a hardened state and also has further customizable security settings (see the DCA Security Configuration Guide for details). Therefore, there is no longer the need for Secured Mode and Unsecured Mode functionality. For releases after , you will not need to revert to an unsecured mode before upgrading. For this release however, you must revert from s to before upgrading. Revert to Unsecured Mode on the DCA 13

17 Greenplum DCA to x Upgrade Guide Chapter 3: Optional procedures 1. Log into the DCA master server as the user gpadmin. 2. Stop the Greenplum Database if it is running: $ gpstop -af 3. Switch to the user root. $ su - 4. Stop the health monitoring service: # dca_healthmon_ctl -d 5. Run the secure mode upgrade utility with revert option. The host file specified should contain the name of ALL hosts in the system. # cd /home/gpadmin/gpconfigs # /opt/dca/sbin/dca_upgrade s.bin -r -f hostfile 6. The script will revert to the unsecured settings on each server - the Primary Master server will be rebooted last, requiring you to log back in. Wait 15 minutes for the revert process to complete before attempting to log in the Primary Master Server. 7. Log back into the Primary Master server and verify the script completed successfully: # cd /home/gpadmin/gpconfigs # /opt/dca/sbin/dca_upgrade s.bin -s -f hostfile 8. Start the Greenplum Database: # su - gpadmin $ gpstart -a 9. Confirm the appliance version file reads : # cat /etc/gpdb-appliance-version 10. Verify FIPS-compliant mode of SSH is disabled, a value of 0 should be returned: # cat /proc/sys.crypto/fips_enabled Update the PERC firmware, server BIOS and OMSA This procedure contains information on how to upgrade the PERC firmware, server BIOS and OMSA. 1. Open an SSH connection to the Primary Master server and log in as the user root. 2. Start the DCA Setup utility # dca_setup 3. Select option 2 to Modify DCA Settings 4. Select option 17 to Upgrade Bios/Firmware/OMSA Update the PERC firmware, server BIOS and OMSA 14

18 Greenplum DCA to x Upgrade Guide Chapter 3: Optional procedures The DCA Setup utility will poll each host to determine the software revision of BIOS, Firmware and OMSA. 5. Enter y to continue. A list of hosts requiring upgrades will be reported. If any host is identified as having down-rev Bios, Firmware or OMSA, the utility will report ALL hosts requiring the upgrade for that item. Only hosts that are down-rev will be upgraded. Note: If the following warning is displayed, the Primary Master server needs to be upgraded. The Primary Master server can only be upgraded if the DCA Setup utility is run from the Standby Master server. [WARNING]:-mdw host needs a BIOS upgrade WHICH WILL BE SKIPPED 6. Confirm the upgrade and then enter y to continue: Enter yes to continue or no to exit this application: (Yy Nn): y 7. The upgrade will begin - the following will occur: Based on the number of hosts that require upgrades, time will vary - a 2 module cluster will take about an hour. Any host that does not requiring an upgrade will be verified, but not upgraded again or rebooted. For example, if only one host in a 2 module cluster requires an upgrade, the upgrade will take about 15 minutes. The upgrade is divided into 4 groups - one host form each module belongs to a group. For example, a 2 module configuration will have sdw1 and sdw5 in group 1, sdw2 and sdw6 in group 2, etc. The upgrade will occur in three stages, first BIOS will be upgraded, then Firmware then OMSA. A reboot will occur after each stage. The Primary Master server cannot be upgraded if the DCA Setup utility is run from itself - it must be upgraded from the Standby Master server. Update the PERC firmware, server BIOS and OMSA 15

19 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA A. Connecting to the DCA This section describes how to connect a workstation to the DCA in prepration for performing various maintenance tasks. Administration is always performed from the Primary Master server (hostname mdw). A Windows laptop with the PuTTY application installed is required. Topics include: Laptop prerequisites Configure your laptop to connect to the DCA Connect to the Master Server using an SSH client Copy a file to the Master Server using an SCP client Connect to a switch through a serial port using PuTTY Laptop prerequisites The laptop you use to connect to the Greenplum DCA must have the following capabilities in order to perform Greenplum DCA administration: RJ-45 Ethernet port Administrator access on the laptop An ssh client such as PuTTY or Cygwin with the OpenSSH package enabled An scp client such as WinSCP, PuTTY PSCP or Cygwin with the OpenSSH package enabled Configure your laptop to connect to the DCA Perform the appropriate procedure to configure your laptop to connect to the DCA Administration Network. Configure a Windows 7 laptop Configure a Windows XP laptop Configure a Windows 7 laptop 1. Locate the red service cable on the back of the server. The cable is connected to port 23 of the first administration switch (a-sw-1). Connect the service cable to your laptop. 2. Click Start > Control Panel > Network Connections. Laptop prerequisites 16

20 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA 3. Type adapter, and then, under Network and Sharing Center, click View network connections. 4. Right-click the connection that you want to change, and then click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 5. Click the Networking tab, select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. 6. Select Use the following IP address, and then type the IP address and the subnet mask: IP address: Subnet mask: Configure your laptop to connect to the DCA 17

21 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA 7. Click OK. Configure a Windows XP laptop 1. Looking at the back of the appliance, locate the red service cable. The cable is connected to port 23 of the first administration switch (a-sw-1). Connect the service cable to your laptop. 2. On your Windows laptop, open Control Panel. 3. Double-click Network Connections. 4. Right-click Local Area Connection and then select Properties. 5. Select Internet Protocol (TCP/IP) and then click Properties. 6. Enter the IP address and subnet mask: IP address: Subnet mask: Configure your laptop to connect to the DCA 18

22 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA 7. Click OK. Connect to the Master Server using an SSH client The method you use to establish an ssh connection to the Master Server depends on your chosen ssh client (PuTTY, Cygwin, etc.). Regardless of the ssh client, connect using the following values: hostname: username: root root password: changeme (or whatever the customer s root password is) PuTTY example 1. Open PuTTY and enter in the Host Name (or IP address) field. Select SSH as the Connection type. Connect to the Master Server using an SSH client 19

23 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA 2. Click Open. 3. If this is the first time you have connected to this server, a security alert will display. Click Yes to continue. 4. At the SSH Login window, enter your username and password. For example: login as: root root@ password: changeme Cygwin example To use Cygwin, you must have enabled the OpenSSH package when you installed Cygwin. Open a Cygwin terminal window and type the following at the prompt: $ ssh root@ When prompted, type the root password (default is changeme). Copy a file to the Master Server using an SCP client The method you use to copy a file from your local laptop to the Greenplum master server depends on your chosen scp client (WinSCP, Cygwin, etc.). Regardless of the scp client, connect using the following values: hostname: username: gpadmin root password: changeme (or whatever the customer s root password is) Destination on the master: /home/gpadmin Copy a file to the Master Server using an SCP client 20

24 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA WinSCP Example 1. Log in to the master host IP as user gpadmin. Select SFTP as the File protocol. 2. On your local host, locate the file you want to copy and then choose the /home/gpadmin directory on the master server. Copy a file to the Master Server using an SCP client 21

25 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA 3. Click Copy. Cygwin example 1. To use Cygwin, you must have enabled the OpenSSH package when you installed Cygwin. Open a Cygwin terminal window and type the following at the prompt: $ cd <local_location_of_file> $ scp <file_name> gpadmin@ :/home/gpadmin 2. When prompted, type the gpadmin password (the default is changeme). Connect to a switch through a serial port using PuTTY This section describes how to connect your service laptop to a serial port on an Interconnect or Administration switch. You must perform this procedure if the switch contains factory settings or cannot be accessed by telnet or ssh through the DCA administrative network. 1. Connect one end of a serial cable from the serial port (console port in 4. ) on the new switch. Connect the other end to your workstation. Note: If the workstation does not have a serial port, you can use a USB-to-Serial Adapter. 2. Launch the PuTTY application. Connect to a switch through a serial port using PuTTY 22

26 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA 3. Select Serial in Basic Options under the Session section. 4. Expand the connection section and select Serial. Verify that the settings for the COM port are 9600 Baud, 8 data bits, and no hardware flow control. Connect to a switch through a serial port using PuTTY 23

27 Greenplum DCA to x Upgrade Guide Appendix A: Connecting to the DCA 5. Click Open to connect. 6. Press <Enter> to display the login prompt. Connect to a switch through a serial port using PuTTY 24

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