Nimsoft Monitor. qos_processor Guide. v1.0 series

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1 Nimsoft Monitor qos_processor Guide v1.0 series

2 Legal Notices Copyright 2012, CA. All rights reserved. Warranty The material contained in this document is provided "as is," and is subject to being changed, without notice, in future editions. Further, to the maximum extent permitted by applicable law, Nimsoft LLC disclaims all warranties, either express or implied, with regard to this manual and any information contained herein, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Nimsoft LLC shall not be liable for errors or for incidental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein. Should Nimsoft LLC and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms, the warranty terms in the separate agreement shall control. Technology Licenses The hardware and/or software described in this document are furnished under a license and may be used or copied only in accordance with the terms of such license. No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and written consent from Nimsoft LLC as governed by United States and international copyright laws. Restricted Rights Legend If software is for use in the performance of a U.S. Government prime contract or subcontract, Software is delivered and licensed as "Commercial computer software" as defined in DFAR (June 1995), or as a "commercial item" as defined in FAR 2.101(a) or as "Restricted computer software" as defined in FAR (June 1987) or any equivalent agency regulation or contract clause. Use, duplication or disclosure of Software is subject to Nimsoft LLC s standard commercial license terms, and non-dod Departments and Agencies of the U.S. Government will receive no greater than Restricted Rights as defined in FAR (c)(1-2) (June 1987). U.S. Government users will receive no greater than Limited Rights as defined in FAR (June 1987) or DFAR (b)(2) (November 1995), as applicable in any technical data. Trademarks Nimsoft is a trademark of CA. Adobe, Acrobat, Acrobat Reader, and Acrobat Exchange are registered trademarks of Adobe Systems Incorporated. Intel and Pentium are U.S. registered trademarks of Intel Corporation. Java(TM) is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Netscape(TM) is a U.S. trademark of Netscape Communications Corporation. Oracle is a U.S. registered trademark of Oracle Corporation, Redwood City, California. UNIX is a registered trademark of the Open Group. ITIL is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

3 Contact Nimsoft For your convenience, Nimsoft provides a single site where you can access information about Nimsoft products. At you can access the following: Online and telephone contact information for technical assistance and customer services Information about user communities and forums Product and documentation downloads Nimsoft Support policies and guidelines Other helpful resources appropriate for your product Provide Feedback If you have comments or questions about Nimsoft product documentation, you can send a message to support@nimsoft.com.

4

5 Contents Chapter 1: qos_processor Requirements... 8 qos_processor Overview... 8 Chapter 2: qos_processor Configuration 11 Script Example Java Heap Size Contents 5

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7 Chapter 1: qos_processor 1.0 This description applies to version 1.0. This section contains the following topics: Documentation Changes (see page 8) Requirements (see page 8) qos_processor Overview (see page 8) Chapter 1: qos_processor 1.0 7

8 Requirements Documentation Changes This table describes the version history for this document. Version Date What's New? 1.0 June 2012 Initial release. Requirements The qos_processor probe requires NMS 6.0. qos_processor Overview The qos_processor probe works with the data_engine probe and the NIS database to: Maintain correct origin after changes at robot and hub Prior to NMS 6.0, the origin field of S_QOS_DATA table was not updated if an origin reassignment occurred at the robot or hub. Modify origin and other select QoS monitor attributes using script-based enrichment This option allows you to assign the origin field of the S_QOS_DATA table based on the outcome of applying rules to monitor attributes such as QOS, SOURCE, TARGET. If an enrichment script exists for QOS_MESSAGE it will override an origin change done on the hub. Changes to the enrichment_rb script are dynamically loaded by the qos_processor probe. Note: An enrichment script is not required. If an enrichment script does not exist only origin changes will be made. These changes allow UMP portlets such as list viewer to reflect the correct origin associated with QoS data sent from the probes. The S_QOS_DATA table in the NIS database contains records that represent instances of specific probe monitors that generate QoS data. 8 qos_processor Guide

9 qos_processor Overview The qos_processor probe listens for QOS_MESSAGE subjects on the hub, evaluates and potentially modifies some non-key attributes of the record corresponding to the monitor. The evaluation and modification of the attributes is done with the use of an enrichment script (enrichment.rb). This script should be located in <Nimsoft>/probes/slm/qos_processor/scripts/<enrichment.rb>. The probe can modify the fields: ORIGIN HOST ROBOT PROBE All fields will be bound into the script environment as member fields of a script object named "monitor." There is also a logging object named "logger" available for writing messages to the probe log file. Important! This probe cannot modify the QOS, SOURCE or TARGET fields as these are the keys that uniquely identify the data in the entire system. Note: This probe will reduce the overall throughput of your system, if you encounter performance issues please contact Nimsoft Support for assistance. Chapter 1: qos_processor 1.0 9

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11 Chapter 2: qos_processor Configuration The qos_processor probe can only be configured using Raw Configure. You can set the parameters for running the scripts on the QoS messages. The parameters are: loglevel log-size Sets the level of details written to the log file. Log as little as possible during normal operation to minimize disk consumption, and increase the amount of detail when debugging. Default is 3. The size of the log file. message-receiver-bulk-size The number of messages received at one time from the hub. Default is 60. monitor-evaluator-thread-count The number of threads used to evaluate the incoming QoS messages. Default is 1. monitor-writer-thread-count The number of threads used to update the records in the NIS database. Default is 5. Chapter 2: qos_processor Configuration 11

12 Script Example monitor-writer-batch-update-size The number of records to update at one time. Default is 250. monitor-writer-auto-commit Whether or not to auto commit your changes to the NIS database. Default is true. database-connect-max-attempts If the connection to the NIS database is lost, this is the number of times to try to reconnect before stopping the probe. Default is 10. database-connect-retry-sleep-seconds The number of seconds between connection retries. Default is 60 seconds. subscriptions-check-interval-seconds The number of seconds between QOS_MESSAGE checks from the hub. Default is 30 seconds. deferred-update-retry-interval-seconds The number of seconds between NIS database update attempts. Default is 5. qos-message-hub-queue-name The name of the queue used for routing QOS_MESSAGE subjects to this probe. enrich-script-timeout-millis The timeout interval for running enrichment scripts. This section contains the following topics: Script Example (see page 12) Java Heap Size (see page 13) Script Example This section provides an example of a Ruby script that changes the origin for a QOS_MESSAGE received from a url_response probe that has a target that matches a regular expression that starts with "Bing". if ($monitor.probe == 'url_response') end if ($monitor.target =~ /Bing(.*)/) end $logger.info("changing origin from " + $monitor.origin + " to BINGO") $monitor.origin = 'BINGO' For more information on Ruby scripting, see this tutorial. 12 qos_processor Guide

13 Java Heap Size Java Heap Size The default maximum Java heap size is set to 1 GB. For systems with more than 300,000 QoS objects the maximum Java heap size should be increased to 1.5 GB. For systems with more than 1,000,000 QoS objects the maximum Java heap size should be increased to 2.5 GB. To determine the number of QoS objects, run the following query: select count(*) from S_QOS_DATA; To set the maximum Java heap size: 1. In Infrastructure Manager, hold the Shift key and right-click on the discovery_server probe. 2. Select Raw Configure. 3. In the left navigation double-click startup, then double-click opt. 4. In the content window select java_mem_max and click the Edit Key button. 5. Enter the new value using increments of 1024 MB. 1 GB = -Xmx1024m 2 GB = -Xmx2048m Chapter 2: qos_processor Configuration 13

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