FileNet Image Services connector for IBM Content Navigator

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1 IBM FileNet Image Services Versin FileNet Image Services cnnectr fr IBM Cntent Navigatr SC

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3 IBM FileNet Image Services Versin FileNet Image Services cnnectr fr IBM Cntent Navigatr SC

4 Nte Befre using this infrmatin and the prduct it supprts, read the infrmatin in Ntices n page 21. This editin applies t versin f FileNet Image Services cnnectr fr IBM Cntent Navigatr (5724-R95) and t all subsequent releases and mdificatins until therwise indicated in new editins. Cpyright IBM Crpratin US Gvernment Users Restricted Rights Use, duplicatin r disclsure restricted by GSA ADP Schedule Cntract with IBM Crp.

5 Cntents Cntents... 5 Abstract... 6 Requirements... 6 Installatin Instructins fr Image Services Cnnectr fr ICN (WAR File)... 6 Deplyment Stage... 7 Cnfiguratin Stage... 7 Start Image Services cnnectr fr ICN n WebSphere... 8 Uninstall Instructins Image Services cnnectr fr ICN... 8 Installatin Instructins fr ImageServicesRPC.jar File... 8 Installatin instructins fr ImageServicesPlugin.jar file... 9 IBM Cntent Navigatr Cnfiguratin and Deplyment Tl... 9 IBM Cntent Navigatr Web Client Cnfiguratin Prcedure Preparatin Stage Cnfiguratin Stage Cnfigure Repsitry Cnfiguratin Parameters Tab System Prperties Tab Brwse Tab Search Tab Cnfigure Viewer Maps Cnfigure Desktps Release Ntes Limitatins Diagnstic Tips Knwn Issues Ntices Trademarks FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 5

6 FileNet Image Services Cnnectr fr IBM Cntent Navigatr Abstract FileNet Image Services custmers can use FileNet Image Services cnnectr fr IBM Cntent Navigatr (ICN) with an IBM Cntent Navigatr client t cnnect t an Image Services system. With the cnnectr, yu can perfrm dcument queries, retrievals and cmmittals, as well as view multi-cntent (page) elements, COLD dcuments and use anntatins. Requirements The required minimum sftware releases fr the FileNet Image Services cnnectr fr IBM Cntent Navigatr are: 1. WebSphere 8.5.x (AIX and Windws Only) 2. Image Services FP21 r FP IBM Cntent Navigatr FP2 4. AIX 6.1, AIX 7.1, Windws 2008 R2 r Red Hat Enterprise Linux (RHEL) 6.x Installatin instructins fr Image Services Cnnectr fr ICN (WAR File) The instructins fr deplying the FileNet Image Services cnnectr fr IBM Cntent Navigatr n WebSphere are prvided in this dcument. T install and cnfigure the cnnectr, dwnlad FileNet Image Services FP21 r FP10 frm IBM Fix Central. After yu apply the fix pack, the WAR (Web applicatin ARchive) file fr WebSphere is lcated in the /fnsw/cmis directry. The name f the WAR file is Image_Services_cnnectr_fr_ICN war. The WAR file is deplyed t the WebSphere Applicatin Server (WAS) using the WAS Admin cnsle. Only ne FileNet Image Services cnnectr fr IBM Cnnectr Navigatr can be deplyed per WebSphere server instance. If yu have multiple Image Services dmains, ne FileNet Image Services cnnectr fr IBM Cntent Navigatr must be deplyed fr each dmain. The /fnsw/cmis directry als cntains tw JAR files that are installed n the IBM Cntent Navigatr server t deply the FileNet Image Services Plugin and the RPC definitins that are FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 6

7 used t cmmunicate with FileNet Image Services. The tw JAR files are ImageServicesPlugin.jar and ImageServicesRPC.jar. The furth file in the directry, viewnefranntupdates.jar, is reserved fr IBM Internal use and is nt used in the deplyment prcedure. Deplyment Stage 1. Use yur brwser t lgn using the WAS Admin Cnsle. 2. Select Applicatins -> New Applicatins -> New Enterprise Applicatin. 3. Select Lcal file system. 4. Use the Brwse buttn t lcate and select the WAR file. 5. After yu select the WAR file, click the Next radi buttn. 6. Chse the Fast Path ptin and click the Next radi buttn. The Applicatin name field displays in the list f WebSphere applicatins when yu start and stp the sftware. Change the name f the applicatin. Fr example, change the applicatin name frm Image_Services_cnnectr_fr_ICN war t Image_Services_cnnectr_fr_ICN. 7. Accept all f the default values fr the remaining fields and click the Next radi buttn. 8. Select Image Services cnnectr fr IBM Cntent Navigatr, fllwed by the Next radi buttn n the Map mdules t servers screen. 9. Select Image Services cnnectr fr IBM Cntent Navigatr, fllwed by the Next radi buttn n the Map virtual hsts screen. 10. Imprtant: On the Map cntext rts fr Web mdules screen, replace the '/' with iscmis-server and then select the Next radi buttn. 11. Select Finish n the Summary screen. The installatin starts. When the installatin is cmplete, a status f "Applicatin is-cmisserver installed successfully displays. 12. Select Save t save the changes directly t the master cnfiguratin. Cnfiguratin Stage During the deplyment stage, a repsitry.prperties file is installed n the server. Yu must edit the file befre yu start the FileNet Image Services cnnectr fr IBM Cntent Navigatr. The lcatin f the file varies, depending upn the hardware perating system and where n the server WebSphere was installed. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 7

8 The fllwing is an example f the pathname where the repsitry.prperties file is lcated. <WAS_INSTALL_HOME>/AppServer/prfiles/AppSrv01/installedApps/cmisai x12nde01cell/image_services_cnnectr_fr_icn.ear/image_services_c nnectr_fr_icn war/web-inf/classes 1. Edit the repsitry.prperties file and replace dmain:rganizatin t match the crrect FileNet Image Services dmain and rganizatin name in yur envirnment. Remve the [ and ] brackets. Fr example, change t Image Services = <yur dmain>:<yur rganizatin> The repsitry.prperties file als cntains detailed descriptins fr all settings. 2. Save the changes. 3. Imprtant: Add the IP address, dmain name and 4 part NCH name t the /etc/hsts file n the WebSphere server. An example f an entry in the /etc/hsts file is shwn belw: #.#.#.# <yur dmain>-<yur rganizatin>-nch-server If yur envirnment uses DNS t reslve hst names, yu d nt need t cmplete this stage f the prcedure if the DNS cnfiguratin cntains the 4 part NCH name. Start Image Services cnnectr fr ICN n WebSphere 1. After the installatin cmpletes, select Applicatins > Applicatin Types > WebSphere enterprise applicatins frm the WebSphere Admin Cnsle. 2. Select Image Services cnnectr fr ICN by clicking the checkbx, then click the Start radi buttn. 3. Enter the URL int yur brwser t see the FileNet Image Services cnnectr fr IBM Cntent Navigatr hme page t verify the server is up and running. Fr example: Uninstall instructins fr Image Services cnnectr fr ICN This is an ptinal step and nly needs t be perfrmed if the WAR file needs t be uninstalled. 1. G t the Applicatins > Applicatin Types > WebSphere enterprise applicatins. 2. Select Image Services cnnectr fr IBM Cntent Navigatr and then select Stp. 3. Select Uninstall. 4. Select OK t remve the Image Services cnnectr fr IBM Cntent Navigatr applicatin. 5. Select Save t save the changes t the master cnfiguratin. Installatin instructins fr ImageServicesRPC.jar file 1. Stp the IBM Cntent Navigatr sftware. 2. Cpy the ImageServicesRPC.jar file t the IBM Cntent Navigatr WebSphere server. The file is cpied t the directry belw. The path name will be different due t the name f yur IBM Cntent Navigatr WebSphere server. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 8

9 //WAS_INSTALL_HOME/AppServer/prfiles/AppSrv01/installedApps/cm isaix12nde01cell/navigatr.ear/navigatr.war/web-inf/lib 3. Restart the IBM Cntent Navigatr sftware Tip: The ImageServicesRPC.jar is remved when an IBM Cntent Navigatr upgrade is perfrmed. Therefre, if an IBM Cntent Navigatr upgrade is cmplete, cpy the ImageServicesRPC.jar file t the IBM Cntent Navigatr library path again and restart IBM Cntent Navigatr befre yu use the plug-in. If the ImageServicesRPC.jar file is missing, a lgin t IBM Cntent Navigatr desktp wuld fail with this exceptin lg entry in the SystemOut.lg n the IBM Cntent Navigatr server. [11/11/14 14:54:01:204 PST] SystemOut O CIWEB Errr: ]cm.ibm.ecm.struts.actins.authenticatin.DesktpL gnactin.execute()java.lang.nclassdeffunderrr:cm.ibm.filen et.is.jssi.ssi.util.fn_is_isexceptin atjava.lang.j9vminternals.verifyimpl(native Methd) Installatin instructins fr ImageServicesPlugin.jar file 1. Cpy the ImageServicesPlugin.jar file t a lcal directry n the IBM Cntent Navigatr server. 2. Lgn t the IBM Cntent Navigatr admin desktp. 3. Select Plug-ins New Plug-in. 4. Enter the full pathname f the ImageServicesPlugin.jar file in the JAR file path bx and select Lad. After the ImageServicesPlugin.jar file has been successfully laded, the Name field displays ImageServicesPlugin and Versin displays After the ImageServicesPlugin.jar file has been laded, select Save. In yur brwser yu must relad r refresh fr the change t take effect. Restrictin: If an ImageServicesPlugin.jar file has already been installed and yu are replacing the file with a new versin, yu must delete the existing plug-in befre starting the installatin. IBM Cntent Navigatr Cnfiguratin and Deplyment Tl When yu use the IBM Cntent Navigatr Cnfiguratin and Deplyment Tl t cnfigure IBM Cntent Navigatr, use the panel that is named, Edit Prfile Prperties t select the web applicatin that yu want t deply. 1. If yu are installing IBM Cntent Navigatr nly t supprt a FileNet Image Services repsitry, chse "N Repsitry" under the "IBM Cntent Navigatr" sectin. D nt select any check bx under the "IBM CMIS fr ECM" sectin r in the "IBM FileNet Cllabratin Services" sectin. Tip: Ignre the fllwing statement in the IBM Cntent Navigatr Deplyment Tl, "Using IBM Cntent Navigatr t cnnect t IBM ECM repsitries thrugh IBM CMIS is nt supprted". 2. After checking the N Repsitry bx, select Finish. 3. Fllw the IBM Cntent Navigatr Cnfiguratin and Deplyment Tl dcumentatin t cmplete the deplyment tasks. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 9

10 Infrmatin regarding IBM Cntent Navigatr Cnfiguratin can be fund n the IBM Cntent Navigatr dcumentatin website. m IBM Cntent Navigatr Web Client Cnfiguratin Prcedure Preparatin Stage Verify that the FileNet Image Services sftware starts withut any errrs. If yur envirnment uses DNS t reslve hst names, yu d nt need t cmplete this stage f the prcedure if the DNS name cntains the 4 part NCH name. Verify that the IP address, dmain name and 4 part NCH name f the Image Services server is cntained in the /etc/hsts file n the WebSphere server. Here is an example f an entry in the /etc/hsts file: #.#.#.# <yur dmain>-<yur rganizatin>-nch-server Cnfiguratin Stage 1. Lgn t the IBM Cntent Navigatr server Admin desktp. The default prt cntained in the URL is Hwever, the prt used might be different. T verify the prt t use, cmplete the fllwing steps. a. Lgn t the WAS Admin Cnsle using yur web brwser. b. Select Servers Server Types WebSphere applicatin servers. c. Select yur server frm the list f Applicatin servers displayed. d. Under Cmmunicatins select Prts. 2. Use the prt assigned t WC defaulthst in the IBM Cntent Navigatr server Admin desktp URL. An example f the IBM Cntent Navigatr server Admin desktp URL setting is: Cnfigure Repsitry 1. Select Repsitries New Repsitry Cntent Management Interperability Services (CMIS) 2. Enter the Display Name, ID, CMIS AtmPub binding service dcument URL and the CMIS Repsitry ID. Examples f the CMIS AtmPub binding service dcument URL setting: The CMIS Repsitry ID must cntain the Image Services dmain name and rganizatin name. This field must match the repsitry.prperties file that was edited in the Image Services Cnnectr fr IBM Cntent Navigatr. 4. After yu enter the infrmatin, select Cnnect, and then lgn t the FileNet Image Services server using a valid Image Services user name and passwrd. 5. If the lgn is successful, select Save. If the FileNet Image Services lgn is nt successful, crrect the prblem and select Cnnect until the prblem is reslved. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 10

11 Cnfiguratin Parameters Tab FileNet Image Services des nt supprt checking in versins f dcuments. Select N fr bth the Add as majr versin and Check in as a majr versins ptins and then select Save. System Prperties Tab Brwse Tab Search Tab The System Prperties tab cntains settings fr bth Dcuments and Flders. Since FileNet Image Services des nt supprt dcument versins, nt all f the system prperties that are available apply. Frm the selected prperties list, remve settings that d nt apply. Adding F_ENTRYDATE, MIME type and Filename is suggested. Make the cnfiguratin changes and select Save. 1. Specify the prperties that are displayed fr dcuments and flders in the cntent list when users are brwsing. The entries that shuld be selected are F_DOCNUMBER, F_ENTRYDATE, F_ARCHIVEDATE, F_DELETEDATE, F_DOCFORMAT and F_RETENTIONDATE. Yu can als specify the rder in which the prperties are displayed. 2. After yu select the prperties and rder, select Save. Specify which ptins are selected by default when users create a search. 1. Match - Select Match all f the search criteria. 2. Default Search Type - Select Dcuments. Searchable Prperties 1. The Searchable Prperties cnfiguratin cntains settings fr bth Dcuments and Flders. Since FileNet Image Services des nt supprt dcument versins, nt all f the searchable prperties that are available apply. Frm the selected prperties list, remve settings that d nt apply. Adding F_ENTRYDATE, F_ARCHIVEDATE, F_DELETEDATE, F_DOCFORMAT, F_DOCNUMBER and Name are suggested. 2. Make the cnfiguratin changes and select Save. Search Operatrs N changes are necessary. Search Results Cnfigure Viewer Maps Specify the prperties that are displayed fr dcuments in the search results. Yu can hide any prperties that yu d nt want t appear in the results. The prperties that FileNet Image Services uses fr Shw in Details View and Shw in Magazine View are Name, Filename, Creatin Date, Class and MIME Type. After yu cmplete all f the changes in Cnfigure Repsitry, select Save. Yu must create a New Viewer Map and cnfigure the map s that Daeja ViewONE Prfessinal is used fr viewing dcuments frm Image Services IBM Cntent Navigatr FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 11

12 Desktp. If yu d nt cnfigure the viewer map, multiple page dcuments, anntatins, and COLD dcuments are nt viewable. 1. Select Viewer Maps New Viewer Map 2. Enter the Name, ID and Descriptin. Fr example, ImageServicesViewmap. 3. Under the Repsitry Type bx click n the first entry and then hld dwn the Shift key t select all items. 4. Select Delete t remve the default viewer maps. 5. Select New Mapping. 6. Select Cntent Management Interperability Services (CMIS) fr the Repsitry Type. 7. Select Daeja ViewONE Prfessinal fr Viewer. 8. Enter applicatin/ctet-stream in the New MIME Types bx and then select Add. 9. Select the first entry in the Available MIME Types bx. 10. Enter Cntrl-A t select all mime types then select the right arrw t mve the selectins t the Selected Mime Types windw. 11. Select OK in the bttm right hand crner f the screen. 12. Select Save t save the new Viewer Map. Cnfigure Desktps A desktp determines what the user can see and d when they lg in t the web client. After yu create a desktp, yu can send the desktp URL t users s they can access the desktp. Select Desktps New Desktp General Tab 1. Enter the Name, ID and Descriptin. 2. Authenticatin Select the Repsitry frm the pull dwn menu. 3. Desktp Cnfiguratin Select the Viewer Map that was created in the previus sectin. Accept all f the default values. Repsitries Tab Verify that the repsitry that yu selected in the General Tab appears in the selected repsitries panel. Layut Tab 1. Desktp Features - N changes are necessary. Accept all f the default values. 2. Additinal Desktp Cmpnents Select Shw fr all ptins. Restrictin: Displaying thumbnails fr dcuments can slw the perfrmance f the IBM Cntent Navigatr web client. Appearance Tab N changes are necessary. Accept all f the default values. Menus Tab N changes are necessary. Accept all f the default values. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 12

13 Wrkflws Tab N changes are necessary. Accept all f the default values. Mbile Tab N changes are necessary. Accept all f the default values. After yu make all f Desktp cnfiguratins changes, select Save and Clse. The IBM Cntent Navigatr repsitry is cnfigured. Use a FileNet Image Services lgn and passwrd, and use a brwser t lg in t the IBM Cntent Navigatr desktp t begin searching fr dcuments. Fr example, the URL might appear similar t the fllwing where MyDmain is the Desktp Name that yu created. Imprtant After lgging n t IBM Cntent Navigatr server, the language and lcale settings can be changed fr the user. After selecting Save, the user must lgff and back in again fr changes t take effect. Refer t the IBM Cntent Navigatr dcumentatin fr instructins n changing lcale. Refer t the IBM Cntent Navigatr dcumentatin fr any infrmatin pertaining t queries, updates, r ther actins. Release Ntes Limitatins Cmmitting multiple-cntent (page) elements is nt supprted by the Image Services cnnectr fr IBM Cntent Navigatr. Multiple-cntent elements can be displayed. The mdificatin f security access rights is dne in the bject (dcument r flder) prperties page thrugh these three prperties, ReadUsr/Grp, WriteUsr/Grp, AppendExecUsr/Grp. The grup names must be entered manually, therefre users must knw the exact user r grup security name befre creating r updating the access rights. Fr the special access right ANYONE, either (ANYONE). This is the default behavir fr dcument creatin and update peratins. The user's FileNet Image Services primary grup name is assigned fr flder creatin and update peratins when the security prperty is left blank. The FileNet Image services NONE access right is nt supprted. Updating the security attributes fr anntatins is nt supprted using the Image Services plugin. Use IDM Desktp r ISRA t update anntatin security. Diagnstic Tips Infrmatin is prvided n hw t change the debug lgging level if it is required and includes a list f items t verify if the FileNet Image Services cnnectr fr IBM Cnnectr Navigatr is nt wrking crrectly. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 13

14 Verify that the IBM FileNet Image Services server IP address has been added t the /etc/hsts file n the WebSphere server fr bth the CMIS-based server and the IBM Cntent Navigatr server. Verify that the IBM FileNet Image Services sftware started successfully. Verify the FileNet Image Services dmain:rganizatin infrmatin is set crrectly in the repsitry.prperties file and the CMIS Repsitry ID (part f the IBM Cntent Navigatr Repsitry cnfiguratin). Verify that FileNet Image Services cnnectr fr IBM Cntent Navigatr is deplyed and starts successfully befre yu cnnect and create a new IBM Cntent Navigatr repsitry. Verify that the AtmPub binding service dcument URL is cnfigured crrectly when yu create a new IBM Cntent Navigatr repsitry. The URL frmat is: r Fr example: Verify the crrect IBM Cntent Navigatr URL is entered in rder t invke the FileNet Image Services cnnectr fr IBM Cntent Navigatr: Fr example: tp=mydmain Refer t IBM Cntent Navigatr cnfiguratin infrmatin dcumented in the IBM Knwledge Center. In additin t the regular SystemOut.lg and SystemErr.lg generated by WebSphere, lgs (lg4j.lg*) can be fund in the path similar t: <WAS_INSTALL_HOME>\AppServer\prfiles\AppSrv01 The default lcatin f the lg4j.prperties, the lg4j cnfiguratin file is: <WAS_INSTALL_HOME>/AppServer/prfiles/AppSrv01/installedApps/c misaix12nde01cell/image_services_cnnectr_fr_icn.ear/image_ Services_cnnectr_fr_ICN war/WEB-INF/classes The cntents f the lg4j.prperties file is: lg4j.rtcategry=info, R, O # Stdut lg4j.appender.o=rg.apache.lg4j.cnsleappender # File lg4j.appender.r=rg.apache.lg4j.rllingfileappender lg4j.appender.r.file=lg4j.lg # Cntrl the maximum lg file size lg4j.appender.r.maxfilesize=100kb # Archive lg files (ne backup file here) FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 14

15 lg4j.appender.r.maxbackupindex=10 lg4j.appender.r.layut=rg.apache.lg4j.patternlayut lg4j.appender.o.layut=rg.apache.lg4j.patternlayut lg4j.appender.r.layut.cnversinpattern=%d{iso8601} %-5p [%t] %c: %m%n lg4j.appender.o.layut.cnversinpattern=%d{iso8601} %-5p [%t] %c: %m%n lg4j.lgger.rg.example.cmis=info lg4j.lgger.rg.apache.chemistry.pencmis=info T change the level f lgging, mdify the first line. lg4j.rtcategry=warn, R, O The lgging level is set t the default level f INFO. It can be changed t any f the ther defined values: WARN - Generates errrs and warning message nly. INFO - Generates the smallest and mst imprtant diagnstic messages. This is typically the first setting t use when lking int a prblem. DEBUG - Next higher level f diagnstics. Only turn n DEBUG at the request f Engineering, since DEBUG generates a substantial amunt f data, which can impact perfrmance. TRACE - Highest level f diagnstic. Only turn n TRACE at the request f IBM, since it generates a substantial amunt f data, which can impact perfrmance. There are tw ther settings, ERROR and FATAL. These settings are typically nt used because they exclude warning messages, which IBM always wants t analyze. T change the level f lgging, mdify the first line. lg4j.rtcategry=warn, R, O The fllwing line defines the lg file: lg4j.appender.r.file=lg4j.lg If n path is specified, the file is created in the default lcatin, as indicated fr WebSphere is: <WAS_INSTALL_HOME>\AppServer\prfiles\AppSrv01 The fllwing line defines the maximum size f each lg file: lg4j.appender.r.maxfilesize=100kb The fllwing line defines the ttal number f lg files: lg4j.appender.r.maxbackupindex=10 As each lg file reaches its maximum size, it is renamed t lg4j.lg.1. The ther existing lg files are als renamed accrdingly, i.e. lg4j.lg.1 becmes FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 15

16 lg4j.lg.2, and s n. If the number f lg files specified by the line abve has already been reached, the ldest ne is deleted. These tw parameters create a limit n the amunt f disk space cnsumed by lgging. These numbers can be adjusted as needed. Specifically, if yu want t capture mre lgging histry in rder t debug a prblem, increase the ttal number f lg files, and verify there is enugh disk space. D nt make the maximum file size larger, since this increases the difficulty f handling each file. If the lg4j.prperties file is mdified, the FileNet Image Services cnnectr fr IBM Cntent Navigatr must be restarted fr the changes t ccur. In this sectin, infrmatin is prvided t enable IBM Cntent Navigatr debug level lgging. This shuld nly be dne at the request f IBM r yur supprt representative. Lgin t IBM Cntent Navigatr admin desktp -> Settings Lgging. Change the Applicatin-level lgging frm the default 'Warning' level t 'Debug' level. If the ImageServicesPlugin is suspected t be the cause f the prblem, specify "cm.ibm.filenet.is.plugin" package name in the Java class-level lgging > Specific classes field. T further narrw dwn the prblem r reduce the size f the debug lg, fllw these additinal steps: If yu knw the prblem cmes frm specific client machines, then yu can als specify the IP addresses in the Debug lgging fr > Client hst machines (IP addresses) field. If yu knw the prblem cmes frm specific users, yu can specify the user names in the Debug lgging fr > Users field. The values f the IP addresses and the users that yu prvide must match the nes displayed in the lg file. Save the changes and restart the IBM Cntent Navigatr fr the changes t take effect. Once the prblem is identified, yu are advised t restre the lgging settings t the default values. When the IDMdesktpIndexes prperty is set t true in repsitry.prperties file, the fllwing FileNet Image Services dctaba system indexes are displayed in the IDM Desktp style. IDMdesktpIndexes=true F_ARCHIVEDATE F_DOCNUMBER F_DOCFORMAT F_DELETEDATE F_ENTRYDATE F_PAGE IDMdesktpIndexes=false Dcument Archive Date Dcument Number Dcument Frmat Name with MIME Type Dcument Delete Date Creatin Date Number f Pages FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 16

17 F_RETENTDISP F_RETENTBASE F_RETENTOFFSET Retentin Dispsitin Retentin Base Retentin Offset Mnths Knwn Issues D nt use multiple Internet Brwser windws r tabs fr IBM Cntent Navigatr at the same time. Opening multiple sessins can result in unpredictable behavir. The Brwser binding prtcl is nt supprted. IBM Cntent Navigatr supprts AtmPub Binding 1.0 and 1.1. The Atm Publishing Prtcl (APP) is based n HTTP and is used fr publicatins and psting n Web resurces. The "Creatin Date" clumn displays in the Brwse view in lieu f "F_ENTRYDATE" even thugh the "IDMdesktpIndexes" prperty is set t "true" in the repsitry.prperties file. In ther lcatins (such as System Prperties view), this prperty is crrectly displayed as F_ENTRYDATE. Since Image Services dcuments cannt be mdified, the lastmdifcatindate prperty displays the same value cntained in the createdate prperty. Freign backgrund COLD templates are nt supprted. Freign backgrund COLD templates are COLD templates that have been imprted t an Image Services server fr anther server that has a different SSN number. After any additins r updates t the FileNet Image Services dcument classes r indexes are made, these changes will nt be reflected n IBM Cntent Navigatr immediately. The dcument class meta-data is stred in three places. 1. FileNet Image Services. 2. FileNet Image Services cnnectr fr IBM Cntent Navigatr in the frm f the typemanager bject. 3. IBM Cntent Navigatr. There are tw appraches t refresh dcument class meta-data n the IBM Cntent Navigatr server. This needs t be perfrmed when dcument classes and/r indices have been added r mdified n the FileNet Image Services server, in rder fr the changes t als ccur n the IBM Cntent Navigatr server. 1. The active apprach is t have the System Administratr recycle the FileNet Image Services cnnectr fr IBM Cntent Navigatr t refresh the typemanager. The IBM Cntent Navigatr users must lgff and back n again because IBM Cntent Navigatr caches the typemanager dcument class meta-data bject. 2. The passive apprach is t depend n the DictinaryRefreshThreshld setting in the repsitry.prperties file. The FileNet Image Services cnnectr fr IBM Cntent Navigatr peridically checks fr changes t the Image Services dcument class meta-data and then updates the FileNet Image Services cnnectr's typemanager bject. The IBM Cntent Navigatr users must lgff and back n again because IBM Cntent Navigatr caches the typemanager dcument class meta-data bject. Dcument AllwableActins restrictins: 1. IBM Cntent Navigatr always enables 'Remve frm Flder'. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 17

18 2. Bth 'Add Dcument' and 'New Flder' buttns are grayed ut in IBM Cntent Navigatr fr 'clsed' flder. IDM Desktp des nt allw 'Add Dcument' but allws a new flder t be created in a 'clsed' flder. When perfrming IBM Cntent Navigatr dcument queries, the search results are nt displayed in a srted rder if the results exceed ne page. If the search results are less than a full page, the results can be displayed in a srted rder if Use lcale-specific srting is set t Disable in the IBM Cntent Navigatr Settings cnfiguratin. The System Administratr must clean up JVM files that are created fr terminal name. If the number f CMISLck.[n] files exceeds the limit f 99 files, prblems with the FileNet Image Services cnnectr fr IBM Cntent Navigatr sftware can ccur. Tw new endpint names have been designed fr the FileNet Image Services cnnectr fr IBM Cntent Navigatr (as an Image Services client) cmmunicating t FileNet Image Services. Cnnectr: Plugin: C<LLLLLLL>.<JJ>.<NNNN>@<ip-address> P<LLLLLLL>.<JJ>.<NNNN>@<ip-address> Where: C = CMIS P = Plugin LLLLLLL = lgn sequence cunter (1 9,999,999 users) JJ = JVM# (1 99 JVMs) NNNN = Instance number per user (1 9,999 instances) ip-address = C - IP Address f the machine where the cnnectr is deplyed. ip-address = P - IP Address f the machine where ICN is deplyed. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 18

19 When the FileNet Image Services cnnectr fr IBM Cntent Navigatr is deplyed n an Applicatin Server, a flder named "CMISLck" is created at the prfile level and a file named "CMISLck.[n]" inside the flder is created t represent the unique JVM#. Fr a WebSphere deplyment, the lck path is: "<WAS_Install_HOME>\AppServer\CMISLck\CMISLck.[n]". The cunter [n] where 1<= n <= 99 increments subsequently with each new deplyment f the FileNet Image Services cnnectr fr IBM Cntent Navigatr. CMISLck[n] files are designed t be remved when the JVM is prperly shut dwn and restarted. Hwever, a situatin like re-deplying the FileNet Image Services cnnectr fr IBM Cntent Navigatr withut a prper restart f the Applicatin Server, can cause CMISLck cunter t increase because the previus CMISLck files might still be in-use (lcked). This eventually wuld allw the CMISLck cunter t cntinue t grw and reach the limit (99) much sner than expected. It is recmmended that the Applicatin Server administratr peridically checks the lg4j.lg. If a higher CMISLck.[n] cunter (as belw) is detected frm the lg, stp the Applicatin Server, clean up the CMISLck flder, and start the Applicatin Server. Restrictin The lgging level in the lg4j.prperties file must be set t DEBUG fr the CMISLck entries t appear in the lg4j.lg file. lg4j.lg sample: :05:06,198 DEBUG [WebCntainer : 2] FN_IS_UniqueIdGeneratr: CMISLck candidate file name = /usr/ibm/websphere/appserver/cmislck/cmislck :05:06,199 DEBUG [WebCntainer : 2] FN_IS_UniqueIdGeneratr: CMISLck candidate file name = /usr/ibm/websphere/appserver/cmislck/cmislck :05:06,199 DEBUG [WebCntainer : 2] FN_IS_UniqueIdGeneratr: CMISLck candidate file name = /usr/ibm/websphere/appserver/cmislck/cmislck.03 The Image Services IBM Cntent Navigatr Plugin requires separate cncurrent lgns. If the Plugin is installed, the Image Services System Administratr might need t increase Maximum Cncurrent Lgns per User in the Image Services Security Administratin applicatin. Textual anntatins that were riginally created by using IDM Desktp might wrap when the anntatins are viewed by Daeja ViewONE because ViewONE uses a different fnt and a different line wrapping strategy. In rder t see the cmplete text, right click the text bx and either decrease the fnt size r increase the text bx size, and then save the changes. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 19

20 Anntatins can appear as a different sequence number when using Daeja ViewONE. The StickyNte anntatin has an assciated sequence number when viewed by Daeja and this number can be re-sequenced when displayed by Daeja ViewONE. Fr example, tw StickyNte anntatins that were riginally created by IDM Desktp might have sequence numbers f 2 and 4. When the numbers are viewed by Daeja ViewONE, they might becme 1 and 2. The default IBM Cntent Navigatr tltip displays Created By, which is nt applicable fr FileNet Image Services. An interim fix t reslve the issue, is t manually add a setting Created On: <createdate> in IBM Cntent Navigatr Admin Daeja ViewONE Prfessinal Default custmized anntatin tltip. Save the changes. When yu pen a dcument, if yu ntice that the display ges t the web brwser display and des NOT shw any anntatin buttn cntrls n the left side, it is likely that yu d nt have the required web brwser JRE plug-ins installed. Refer t the Hardware and sftware requirements fr IBM Cntent Navigatr > IBM Cntent Navigatr Web Client > Web Brwser Plug-ins t determine which JRE t deply, and install it befre attempting t pen the dcument again. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 20

21 Ntices This infrmatin was develped fr prducts and services ffered in the U.S.A. IBM may nt ffer the prducts, services, r features discussed in this dcument in ther cuntries. Cnsult yur lcal IBM representative fr infrmatin n the prducts and services currently available in yur area. Any reference t an IBM prduct, prgram, r service is nt intended t state r imply that nly that IBM prduct, prgram, r service may be used. Any functinally equivalent prduct, prgram, r service that des nt infringe any IBM intellectual prperty right may be used instead. Hwever, it is the user's respnsibility t evaluate and verify the peratin f any nn-ibm prduct, prgram, r service. IBM may have patents r pending patent applicatins cvering subject matter described in this dcument. The furnishing f this dcument des nt grant yu any license t these patents. Yu can send license inquiries, in writing, t: IBM Directr f Licensing IBM Crpratin J74/G4 555 Bailey Avenue San Jse, CA U.S.A. Fr license inquiries regarding duble-byte (DBCS) infrmatin, cntact the IBM Intellectual Prperty Department in yur cuntry r send inquiries, in writing, t: Intellectual Prperty Licensing Legal and Intellectual Prperty Law IBM Japan, Ltd , Shimtsuruma, Yamat-shi Kanagawa Japan The fllwing paragraph des nt apply t the United Kingdm r any ther cuntry where such prvisins are incnsistent with lcal law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Sme states d nt allw disclaimer f express r implied warranties in certain transactins, therefre, this statement may nt apply t yu. This infrmatin culd include technical inaccuracies r typgraphical errrs. Changes are peridically made t the infrmatin herein; these changes will be incrprated in new editins f the publicatin. IBM may make imprvements and/r changes in the prduct(s) and/r the prgram(s) described in this publicatin at any time withut ntice. Any references in this infrmatin t nn-ibm Web sites are prvided fr cnvenience nly and d nt in any manner serve as an endrsement f thse Web sites. The materials at thse Web sites are nt part f the materials fr this IBM prduct and use f thse Web sites is at yur wn risk. IBM may use r distribute any f the infrmatin yu supply in any way it believes apprpriate withut incurring any bligatin t yu. Licensees f this prgram wh wish t have infrmatin abut it fr the purpse f enabling: (i) the exchange f infrmatin between independently created prgrams and ther prgrams (including this ne) and (ii) the mutual use f the infrmatin which has been exchanged, shuld cntact: FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 21

22 IBM Crpratin J46A/G4 555 Bailey Avenue San Jse, CA U.S.A. Such infrmatin may be available, subject t apprpriate terms and cnditins, including in sme cases, payment f a fee. The licensed prgram described in this dcument and all licensed material available fr it are prvided by IBM under terms f the IBM Custmer Agreement, IBM Internatinal Prgram License Agreement r any equivalent agreement between us. Any perfrmance data cntained herein was determined in a cntrlled envirnment. Therefre, the results btained in ther perating envirnments may vary significantly. Sme measurements may have been made n develpment-level systems and there is n guarantee that these measurements will be the same n generally available systems. Furthermre, sme measurements may have been estimated thrugh extraplatin. Actual results may vary. Users f this dcument shuld verify the applicable data fr their specific envirnment. Infrmatin cncerning nn-ibm prducts was btained frm the suppliers f thse prducts, their published annuncements r ther publicly available surces. IBM has nt tested thse prducts and cannt cnfirm the accuracy f perfrmance, cmpatibility r any ther claims related t nn- IBM prducts. Questins n the capabilities f nn-ibm prducts shuld be addressed t the suppliers f thse prducts. All statements regarding IBM's future directin r intent are subject t change r withdrawal withut ntice, and represent gals and bjectives nly. This infrmatin cntains examples f data and reprts used in daily business peratins. T illustrate them as cmpletely as pssible, the examples include the names f individuals, cmpanies, brands, and prducts. All f these names are fictitius and any similarity t the names and addresses used by an actual business enterprise is entirely cincidental. COPYRIGHT LICENSE: This infrmatin cntains sample applicatin prgrams in surce language, which illustrate prgramming techniques n varius perating platfrms. Yu may cpy, mdify, and distribute these sample prgrams in any frm withut payment t IBM, fr the purpses f develping, using, marketing r distributing applicatin prgrams cnfrming t the applicatin prgramming interface fr the perating platfrm fr which the sample prgrams are written. These examples have nt been thrughly tested under all cnditins. IBM, therefre, cannt guarantee r imply reliability, serviceability, r functin f these prgrams. The sample prgrams are prvided "AS IS", withut warranty f any kind. IBM shall nt be liable fr any damages arising ut f yur use f the sample prgrams. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 22

23 Trademarks IBM, FileNet, the IBM lg, and ibm.cm are trademarks r registered trademarks f Internatinal Business Machines Crp., registered in many jurisdictins wrldwide. Other prduct and service names might be trademarks f IBM r ther cmpanies. A current list f IBM trademarks is available n the Web at "Cpyright and trademark infrmatin" at Micrsft, Windws, Windws NT, and the Windws lg are trademarks f Micrsft Crpratin in the United States, ther cuntries, r bth. UNIX is a registered trademark f The Open Grup in the United States and ther cuntries. Java and all Java-based trademarks and lgs are trademarks r registered trademarks f Oracle and/r its affiliates. Other prduct and service names might be trademarks f IBM r ther cmpanies. U.S. Patents Disclsure This prduct incrprates technlgy cvered by ne r mre f the fllwing patents: U.S. Patent Numbers: 6,094,505; 5,768,416; 5,625,465; 5,369,508; 5,258,855. FileNet Image Services Cnnectr fr ICN Deplyment Prcedure Mar Page: 23

24

25 Prduct Number: 5724-R95 Printed in USA SC

FileNet Image Services connector

FileNet Image Services connector IBM FileNet Image Services Versin 4.1.2 r 4.2.0 FileNet Image Services cnnectr fr IBM Cntent Navigatr SC27-8107-00 IBM FileNet Image Services Versin 4.1.2 r 4.2.0 FileNet Image Services cnnectr fr IBM

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