Performance testing. Test approach The below diagram illustrates the approach that is used for performance testing a Pega 7 application.

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1 The Pega Platfrm is different t the standard Java applicatin in a number f ways; hwever, the apprach t perfrmance testing and tuning Pega 7 is n different. There are a number f key cnsideratins that yu need t take int accunt when setting up a perfrmance test t ensure that each test is successful. Key cnsideratins Define the Applicatin Usage Mdel (AUM) and evaluate with Business t make sure it is realistic. Create the scenaris frm the key functinal areas as detailed in the AUM. Evaluate test data requirements and validate. Create test user IDs with crrect rles and privileges. D nt prcess mre wrk than expected in any time perid. A cmmn mistake can be t prcess a whle day s vlume in 1 hur. Tune and ptimize the chsen scenaris. Use Pega 7 tls PAL / DB Trace t identify issues. Fix issues and validate fixes, i.e. new DB index and query tuning. Baseline scenaris n a single JVM. Validate perfrmance metrics fr lw user cncurrency (10-50). Validate test data. Increase cncurrent usage t evaluate ptimal user cncurrency per JVM. Dn t use a single test ID t test fr cncurrent user scenari; this can lead t ther unwanted errrs. Test apprach The belw diagram illustrates the apprach that is used fr perfrmance testing a Pega 7 applicatin. Perfrmance testing 1

2 Define success criteria The fllwing key perfrmance indicatrs (KPIs) shuld be cnsidered as applicable t any Pega 7 applicatin. The tested applicatin must be perfrming within the bunds f these fr the test t be classed as successful. The examples belw are listed fr illustratin nly. Yu need t define the KPIs after yu speak with the client team and understand the applicatin Use Cases. Run the test cases befre and after each planned release t see if the system is getting better r wrse with new cde and fix the issues befre mving new cde t prductin. KPI Average transactin respnse time Example KPI value <3 secnds 90 th percentile transactin respnse time <10 secnds Transactin failure rate < 1% f transactin fail under lad Perfrmance testing 2

3 CPU utilizatin f applicatin server Java memry f applicatin server Time spent garbage cllecting < CPU shuld nt exceed 50% benchmark tests, 80% peak hur <70% f the available heap <1% f ttal prcessing time Test bjective The aim f the test is t measure the ability f the envirnment t prcess the selected business functins within the specified timeframes r rates f cncurrency detailed in the service level agreements (SLA). The tests detailed belw shuld be carried ut during this test phase if applicable. The business r ther requirements will usually determine this. Perfrmance testing Lad test A test type cncerned with measuring the behavir f a cmpnent r system. With increasing lad, e.g. number f parallel users and/r numbers f transactins t. Determine what lad can be handled by the cmpnent r system. This test can be used t break the cmpnent r system. Expected respnse times Tests that the system prvides users with respnses t their requests in accrdance with the perfrmance requirements, defined KPIs and SLAs. Batch run time Ensures that any Batch prcesses required execute successfully and in acceptable timeframes. Stress test Testing cnducted t evaluate a system r cmpnent at r beynd the limits f its specified requirements. This test can als be used t determine hw the system r Perfrmance testing 3

4 Perfrmance testing cmpnent handles variatins in peak lad. Testers may use this test t try t break the cmpnent r system. Sak test Ensures that perfrmance bttlenecks d nt ccur when the applicatin is run fr a lng perid f time with typical (r peak) lad (e.g. lks fr memry leakage). This testing will nrmally mimic a typical prductin day r days and must include any and all backgrund prcessing in an applicatin. Scale test Testing cnducted t evaluate hw an applicatin will perfrm at scale in the client s envirnment. The aim is t prve linear scalability within the cnfines f the testing envirnment. Extraplatin f results may be required if the testing envirnment is nt identical t prductin. An additinal aspect f scale testing will be testing f reginal usage f the applicatin t ensure that an acceptable level f perfrmance is achieved fr users in different gegraphical lcatins r n terminal emulatin sftware. Tasks fr perfrmance testing Define entry and exit criteria Entry criteria Test scripts exist. Cntrlled testing envirnment fr Nn-Functinal testing is cnfigured and available. The test envirnment is upladed with the applicatin t be tested. Prductin like test data is available fr test executin. Exit criteria Test results fr each test run and executive summary reprt. Perfrmance testing 4

5 Preparatin (pre-test validatin phase) Prir t undertaking the perfrmance testing prcess a number f validatin steps need t be undertaken t ensure that the fllwing: Pega 7 has been crrectly deplyed. Pega 7 is perating in a stable manner. Supprting infrastructure is in place t ensure testing cnsistency. Prepare the test data and test IDs Data vlumes need t be scaled in relatin t the relative size f the test and prductin systems. The minimum test data required fr each scenari will need t be estimated; and the data shuld be prvided. Test data will need t be made available fr Batch test executins. Existing data needs t be in the crrect state t ensure that backgrund prcessing can als be executed. Test IDs need t be setup with crrect rles and privileges. System shuld be tested with number f test IDs, with single test ID lad test, results can be misleading and we can see sme unwanted errrs in lgs. Pega 7 PAL and DB trace review Identify the prcesses that are t be executed as part f the test and perfrm Pega 7 PAL and DB Trace analysis t identify easy tuning pprtunities. Crrect any issues identified in the PAL and DB Trace analysis, i.e. missing DB index, query tuning, blb fetch, r any service call that can run in parallel rather than running sequentially. Lk fr Pega0004 and Pega0005 alerts in the alerts lgs. Try lking the data being fetch in single call r rendered n single screen and try t wrk with business t find ut if the screen r prcess can be redesigned. Lk fr Pega 0001 alerts in the alert lgs. Iterate thrugh the prcess until all significant issues have been crrected. Baseline and tune Baseline the Pega 7 applicatin based n a single user perfrming the autmated scripts. This is the best case perfrmance. Perfrmance testing 5

6 Baseline the Pega 7 applicatin based n a large subset f users (50 r 100) perfrming the autmated scripts. Identify perfrmance bttlenecks and fix them. Tune and re-baseline. Apprach verview Prepare and audit the test envirnment (System Test, Clne, Pre-Prductin). Cmplete, review, and agree upn the engagement dcument with all stakehlders. Build simulatrs, test harnesses, and any stubs required. Define AUM. Setup mnitring and diagnstic tls. Verify stability f perfrmance envirnment. Build benchmark scenaris and undertake perfrmance ptimisatin. Execute acceptance testing. Analyse and cmpile results. Tune applicatin and envirnment, re-baseline, and retest. Execute assessment testing. Analyse and cmpile results. Prduce interim reprt n findings. Implement recmmendatins. Prduce final reprt and recmmendatins. Test data requirements There are certain elements f the testing prcess that need t be dcumented in separate dcument(s). The main fur elements f data are listed belw: AUM Reference data Quantitative details f hw the applicatin is expected t be used in prductin detailing the split f prcessing by frequency and user vlumes Details f the data required t ensure that the system functins Perfrmance testing 6

7 User lg n and passwrds Test data Test results Details f the user lgin ID, passwrd, and user rles Details f the data required t enable the scripts t be executed including hw the data is t be created The fllwing artefacts are required t evaluate the utcme f each iteratin f the perfrmance test. Pega 7 applicatin and alert lg files Pega 7 lg usage data Database statistics data Oracle stats pack reprts AWR ADDM ASH Operating System data JVM memry CPU utilizatin Memry utilizatin Verbse Garbage Cllectin data Netwrk utilizatin data It is a best practice t ensure that each testing iteratin starts frm the same set f data and that the lg files listed abve are deleted befre each iteratin. When using Oracle, the Flashback functinality shuld be cnsidered as an ptin t ensure each test starts frm the same pint in time. Befre executin f each testing phase, the Pega 7 and WebSphere will need t be restarted t ensure the lg files represent nly the elapsed time fr each test. Perfrmance testing 7

8 Frequently Asked Questins Our rganizatin is new t the Pega 7 Platfrm; what are a few perfrmance tls that have been used by ther clients in the past and supprted by Pega? JMeter and LadRunner are a few tls that have been used by clients in the past fr perfrmance testing. Pega 7 supprts a wide range f sftware fr testing, please wrk with yur Pega representative fr any specific questins. Here are a few examples: JMeter Apache JMeter is a 100% pure Java desktp applicatin designed t lad test client/server sftware (such as a web applicatin). It may be used t test perfrmance bth n static and dynamic resurces, such as static files, Java Servlets, CGI scripts, Java bjects, databases, and FTP servers. JMeter can be used t simulate a heavy lad n a server, netwrk, r bject t test its strength r t analyze verall perfrmance under different lad types. Types f Test Plans Supprted with JMeter Building a Web Test Plan Advanced Web Test Plan JDBC FTP JMS Pint-t-Pint JMS Tpic LDAP LDAP Extended WebServices (SOAP) LadRunner HPE LadRunner is a sftware testing tl frm Hewlett Packard Enterprise. It is used t test applicatins, measuring system behavir and perfrmance under lad. HPE LadRunner can simulate thusands f users cncurrently using applicatin sftware, recrding and later analyzing the perfrmance f key cmpnents f the applicatin. Perfrmance testing 8

9 LadRunner simulates user activity by generating messages between applicatin cmpnents r by simulating interactins with the user interface, such as keypresses r muse mvements. The messages and interactins t be generated are stred in scripts. LadRunner can generate the scripts by recrding them, such as lgging HTTP requests between a client web brwser and an applicatin's web server. Our rganizatin has cmpleted the first RPA implementatin using Pega. Hw can we make sure the perfrmance f the system will nt be an issue in prductin? An RPA r RDA applicatin desn t need any special perfrmance testing. Unlike ther technlgies, Rbtics simply verlays the applicatins that are currently in place. S in simple terms, the "rbts" are ding nthing mre than pressing the same buttns within any given applicatin that a user wuld press when perfrming the same transactin sequence. Lad testing is really dependent upn the speed and perfrmance f the applicatins that we lay n tp f. RPA/RDA applicatins can mve n faster than the speed f the underlying applicatins and we can always mve faster than thse apps. S lad burden des nt typically fall t RPA/RDA implementatin. In the field, when ding smething like an RPA (aka - "batch") transactin, it's always gd practice t test with higher vlumes just t make sure nthing crashes. But since the rbts just keep the lad n the underlying systems, things ften are "perceived' as being better. But that's mstly because the prcessing can happen ff hurs, r mre rbts can be assigned t d the same wrk as lng as the underlying applicatins can handle mre rbts pecking at the keys withut cntentin. Our rganizatin has cmpleted first implementatin f utbund marketing. We can test the campaign using seed and distributin tests, but hw can we d the lad testing? In additin t multi-channel Next-Best-Actin, Pega Marketing enables the creatin f simple utbund campaigns in which a message can be sent t a target audience ver a single utbund channel. Testing the utbund campaign is tricky, as rules are nt tested with the same kind f data needed by an actual campaign. Here are sme pen surce tls that can be used fr perfrmance testing f the utbund marketing campaigns: FakeSMTP FakeSMTP is a Free Fake SMTP Server with GUI fr easily testing s in applicatins. It is written in Java. Cnfigure yur applicatin t use "lcalhst" as yur SMTP server, and all s Perfrmance testing 9

10 will be intercepted and displayed in this sftware. Please visit fr mre infrmatin. DevNull SMTP DevNullSMTP is a dummy SMTP server that can be used fr testing purpses. It helps yu see all cmmunicatin between a client and the server and is very useful if yu are trying t find prblems with yur server r a client that yu wrte. Please visit fr mre infrmatin. Ten guardrails fr successful perfrmance lad testing: Perfrmance testing 10

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