Handling Instructions
|
|
- Pamela Arnold
- 5 years ago
- Views:
Transcription
1 Handling Instructions CLS - Licensing of integration product (feature) OpenScape Contact Center Agile V8
2 History of Changes Ver. Released RDB# Changes Initial Creation OpenScape Voice as selectable PBX type Add new PBX Types: OpenScape Business V1 X5, OpenScape Business V1 X Software Support Features Software Support Features (8x5) Software Support Features (24x7) 2
3 Table of Contents 1. Introduction Purpose of the document 4 2. Product Information General Features 4 3. First Licensing 7 4. Add-On Licensing 7 5. Rehost 7 6. Shift 7 7. License Transfer 7 8. Upgrade OSCC A V7.0 OSCC A V FAQ HiPath 3000 < V7 9 3
4 1. Introduction 1.1. Purpose of the document The document describes the differences of the CLS licensing process between this product (feature) and the standard process of HiPath License Management (see document License Guidelines). 2. Product Information 2.1. General a) It is possible to upgrade from V7.0. b) OSCC A V8 Base Info is added as base feature when a system is upgraded from V7.0. This feature does not contain any other licenses. c) The product can be ordered linear or via a configuration tool. Via configuration tool the order must be activated as whole and has a system ID. d) The maximum User quantity per system is different depending on the PBX type to which the ProCenter system is connected. e) Agent Desktop quantity has to be less or equal the quantity sum of User licenses (incl. those of the base pack). f) Associate Desktop quantity has to be less or equal the quantity sum of User licenses (incl. those of the base pack). g) User quantity has to be less or equal the quantity sum of Agent Desktop and Associate Desktop licenses. h) Callback quantity has to be less or equal the quantity sum of Agent Desktop and Associate Desktop licenses. i) For more information on how-to processes and examples on Software Support Licensing (SSP Licensing) please see the pdf document at this link: Help/SSP_Licensing_at_CLS.pdf 2.2. Features Feature # F31505-K128-A1 F31505-K128-A2 F31505-K128-A4 F31505-K128-A5 F31505-K128-A6 F31505-K128-A7 F31505-K128-A8 F31505-K128-A9 Feature Name OSCC A V8 Agent Desktop OSCC A V8 Associate Desktop OSCC A V8 Base Pack (5User,1 Mgr) OSCC A V8 Base Upgrade OSCC A V8 Call Director OSCC A V8 Callback User OSCC A V8 User OSCC A V8 Manager 4
5 F31505-K128-A10 F31505-K128-A11 F31505-K128-A12 INFO-F31505-K128-A4 INFO-UPG-1-AAZ00 F31505-K148-B502 F31505-K148-B503 F31505-K148-B504 F31505-K148-B505 F31505-K148-B506 F31505-K148-B507 F31505-K148-B508 F31505-K148-B509 F31505-K148-B519 F31505-K148-B520 F31505-K148-B521 F31505-K148-B522 F31505-K148-B523 F31505-K148-B524 F31505-K148-B525 F31505-K148-B526 F31505-K148-B536 F31505-K148-B537 F31505-K148-B538 F31505-K148-B539 F31505-K148-B540 F31505-K148-B541 F31505-K148-B542 F31505-K148-B543 OSCC A V8 Upgrade per Agent OSCC A V8 User OSCC A V8 Demo Agile OSCC A V8 Base Info OSCC A V8 Info - Upgraded from V7 SSP for OSCC A V8 Base Pack (5User,1 Mgr) SSP for OSCC A V8 User SSP for OSCC A V8 Agent Desktop SSP for OSCC A V8 Associate Desktop SSP for OSCC A V8 Call Director SSP for OSCC A V8 Manager SSP for OSCC A V8 User SSP for OSCC A V8 Callback User SSP R 8x5 OSCC A V8 Base Pack (5User,1 Mgr) SSP R 8x5 OSCC A V8 User SSP R 8x5 OSCC A V8 Agent Desktop SSP R 8x5 OSCC A V8 Associate Desktop SSP R 8x5 OSCC A V8 Call Director SSP R 8x5 OSCC A V8 Manager SSP R 8x5 OSCC A V8 User SSP R 8x5 OSCC A V8 Callback User SSP R 24x7 OSCC A V8 Base Pack (5User,1 Mgr) SSP R 24x7 OSCC A V8 User SSP R 24x7 OSCC A V8 Agent Desktop SSP R 24x7 OSCC A V8 Associate Desktop SSP R 24x7 OSCC A V8 Call Director SSP R 24x7 OSCC A V8 Manager SSP R 24x7 OSCC A V8 User SSP R 24x7 OSCC A V8 Callback User 5
6 Feature quantity limits: Feature Min Qty Limit Max Qty Limit OSCC A V8 Agent Desktop 100 OSCC A V8 Associate Desktop 100 OSCC A V8 Base Pack (5User,1 Mgr) 1 OSCC A V8 Base Upgrade OSCC A V8 Call Director 1 OSCC A V8 Callback User 100 OSCC A V8 User 100 OSCC A V8 Manager 15 OSCC A V8 Upgrade per Agent OSCC A V8 User 100 OSCC A V8 Demo Agile 1 OSCC A V8 Base Info 1 OSCC A V8 Info - Upgraded from V7 Content of OSCC A V8 Base Pack (5User,1 Mgr) : Quantity Feature 5 OSCC A V8 User 1 OSCC A V8 Manager PBX types: PBX Type Max. User Quantity Max. Manager Quantity HiPath 3500/3700 >= V HiPath 3800 >= V OpenScape Business V1 X OpenScape Business V1 X
7 3. First Licensing A Base license has to be used. 4. Add-On Licensing Nothing special 5. Rehost Nothing special 6. Shift Partial shift is not possible. 7. License Transfer Nothing special 8. Upgrade 8.1. OSCC A V7.0 OSCC A V8 It is possible to upgrade from OpenScape Contact Center Agile V7.0. Only the whole system can be upgraded. The MAC Address cannot be changed during the upgrade process. Upgrade Validation (required upgrade features): OSCC A V7.0 Mapping Qty. OSCC A V8 OSCC A V7.0 Base Pack Agile 1 OSCC A V8 Base Upgrade 5 OSCC A V8 Upgrade per Agent 7
8 OSCC A V7.0 Base Info 1 OSCC A V8 Base Upgrade OSCC A V7.0 User 1 OSCC A V8 Upgrade per Agent Upgrade Mapping Table: OSCC A V7.0 Mapping Qty. OSCC A V8 OSCC A V7.0 Base Pack Agile 1 OSCC A V8 Base Info 5 OSCC A V8 User 1 OSCC A V8 Manager 1 OSCC A V8 Info - Upgraded from V7 OSCC A V7.0 Base Info 1 OSCC A V8 Base Info 1 OSCC A V8 Info - Upgraded from V7 OSCC A V7.0 User 1 OSCC A V8 User OSCC A V7.0 Manager 1 OSCC A V8 Manager OSCC A V7.0 Agent Desktop 1 OSCC A V8 Agent Desktop OSCC A V7.0 Associate Desktop 1 OSCC A V8 Associate Desktop OSCC A V7.0 Call Director 1 OSCC A V8 Call Director OSCC A V7.0 User 1 OSCC A V8 User OSCC A V7.0 Callback User 1 OSCC A V8 Callback User 8
9 9. FAQ 9.1. HiPath 3000 < V7 OpenScape Contact Center Agile V8 cannot be used with HiPath 3000 versions earlier that V7. 9
10 About Unify Unify is the Atos brand for communication and collaboration solutions. At the core of the Atos Digital Workplace portfolio, Unify technology enables organizations of all sizes to transform the way they collaborate, creating a more connected and productive workforce which can dramatically improve team performance, individual engagement and business efficiency. Unify products represent a strong heritage of technology innovation, reliability and flexibility. Their award-winning intuitive user experience can be delivered through almost any device and in any combination of cloud or on-premise deployment. Augmented by Atos secure digital platforms, vertical solutions and transformation services, they set the global standard for a rich and reliable collaboration experience that empowers teams to deliver extraordinary results. Copyright Unify Software and Solutions GmbH & Co.KG Mies-van-der-Rohe-Strasse 6, Munich, Germany. All rights reserved. Reference No.: A31002-P3010-D The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co.KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
OpenScape Contact Center Agile V9
/** * Creates the XML from obj. Structure is defined in jaxbcontent. * * @param obj * @param jaxbcontext * @return */ private String marshaltoxmlstring(object obj, JAXBContext jaxbcontext) { StringWriter
More informationHandling Instructions - Technical Particularities
Handling Instructions - Technical Particularities CLS - Licensing of integration product (feature) History of Change Ver. Released RDB# Changes 1.1 2010-01-02 xxxx Initial Creation 2 Table of Contents
More informationCLS - Licensing of integration product (feature) Comfort Open V2
Handling Instructions - Technical Particularities CLS - Licensing of integration product (feature) Comfort Open V2 History of Change Ver. Released RDB# Changes 1.1 2010-01-02 xxxx Initial Creation 2 Table
More informationHandling Instructions
Handling Instructions CLS - Licensing of integration product (feature) OpenScape Deployment Service V6 History of Changes Ver. Released RDB# Changes 1.0 2011-04-04 3615 Initial Creation 1.1 2011-05-18
More informationHandling Instructions
Handling Instructions CLS - Licensing of integration product (feature) OpenScape Web Collaboration V7 for Distributors History of Changes Ver. Released RDB# Changes 1.0 2014-12-01 5496 Initial Creation
More informationHandling Instructions - Technical Particularities
Handling Instructions - Technical Particularities CLS - Licensing of integration product (feature) HiPath Hospitality Service Center V2 History of Change Ver. Released RDB# Changes 1.12 2010-01-02 xxxx
More informationHandling Instructions
Handling Instructions CLS - Licensing of integration product (feature) OpenScape Deployment Service V7 History of Changes Ver. Released RDB# Changes 1.0 2012-06-04 4141 Initial Creation 1.1 2013-09-16
More informationHandling Instructions
Handling Instructions CLS - Licensing of integration product (feature) OpenScape Voice V6 History of Changes Ver. Released RDB# Changes 1.0 2011-09-05 3608 Initial Creation 1.1 2012-03-11 Change behavior
More informationCLS - Licensing of integration product (feature) HiPath 3000 / 5000 V6.0
CLS - Licensing of integration product (feature) CLS - Licensing of integration product (feature) HiPath 3000 / 5000 V6.0 History of Change Ver. Released RDB# Changes.3 200-0-02 xxxx Initial Creation 2
More informationHandling Instructions - Technical Particularities
Handling Instructions - Technical Particularities CLS - Licensing of integration product (feature) HiPath 4000 V6 History of Change Ver. Released RDB# Changes 1.0 2010-09-06 2915 Initial Creation 1.1 2011-11-07
More informationHandling Instructions
Handling Instructions CLS - Licensing of integration product (feature) OpenScape Fault Management V0 History of Changes Ver. Released RDB# Changes.0 207-2-04 7034 Initial Creation 2 Table of Contents.
More informationHandling Instructions
Handling Instructions CLS - Licensing of integration product (feature) OpenScape Contact Center Enterprise V9 History of Changes Ver. Released RDB# Changes.0 206-02-0 607, 6027, 6037, 6033 Initial Creation.
More informationOpenScape Business V2
OpenScape Business V2 How To Desktop Dialing Version 1.4 Table of Contents 1. Preface 3 2. UC Suite 3 2.1. Desktop Dialing 4 2.1.1. Dependencies 4 2.2. Clipboard Dialing 4 2.2.1. Dependencies 4 3. UC Smart
More informationOpenScape Business V2
OpenScape Business V2 Tutorial Support of SIP Endpoints connected via the internet Version 3.1 Definitions HowTo An OpenScape Business HowTo describes the configuration of an OpenScape Business feature
More informationService Partner Access (SPA)
Service Partner Access (SPA) for global Remote Service Platform (RSP) Document for Sales- and Servicedelivery-Partners Version 1.01, 2016-07-04 Version History Version Date Revisor Comment 0.1 2015-03-10
More informationOpenScape Desk Phone CP Family
OpenScape Desk Phone CP Family Digital workplace communication at the desktop - it s voice, and so much more. The OpenScape Desk Phone CP family from Unify brings expanded interoperability, the power of
More informationOpenStage 60 T. Cooperation with other devices. Serviceability. Phone models. Product family. Acoustics
OpenStage T Open Unified Communications telephones OpenStage is the award-winning telephone range from Unify that sets standards for serviceability, design and reliability at the office workplace. These
More informationOpenScape Business V2
OpenScape Business V2 How To OpenScape Business Connector (based hutc with dynamic registration) Version 1.3 Definitions HowTo An OpenScape Business HowTo describes the configuration of an OpenScape Business
More informationWelcome to the era of the anywhere worker
Welcome to the era of the anywhere worker Today s anywhere worker is more responsive, more productive and more mobile than ever before. Don t just add mobile. Be mobile. Real-time conversations are happening
More informationOpenScape Desk Phone IP product family
OpenScape Desk Phone IP product family Vibrant communication at the desktop with user-friendly, multifunctional and economical IP telephones. Vibrant communication at the desktop The modern, space-saving
More informationConfiguring the Workspace
Logging on Invoke the internet address of the Web Client in the web browser. The of the opens. Enter the User name, Domain (if required) and Password. The workspace opens. As a rule you need to log on
More informationOpenScape Personal Edition
Starting the Program Select OpenScape Desktop Client in the Start menu. Ending the Program Click on 1 window. Logging on on the right margin of the main How to log on the program: Keep the shift key pressed
More informationOpenScape Business V2
OpenScape Business V2 Tutorial Support of SIP Endpoints Version 1.5 Definitions HowTo An OpenScape Business HowTo describes the configuration of an OpenScape Business feature within the OpenScape Office
More informationOpenScape Web Collaboration
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
More informationOpenScape Desk Phone IP product family
OpenScape Desk Phone IP product family Vibrant communication at the desktop with user-friendly, multifunctional and economical IP telephones. Vibrant communication at the desktop The modern, space-saving
More informationInformation. OpenScape Web Collaboration V7
Information OpenScape Web Collaboration V7 OpenScape Web Collaboration V7 is a scalable, reliable, and highly secure web conferencing solution for enterprises of all sizes. It provides a cost-effective
More informationOpenScape Desk Phone CP telephone family
OpenScape CP telephone family The OpenScape CP family offers three meticulously conceived, compact and easyto-administer devices to fulfill the infinitely varied needs of a multitude of users. Intuitive,
More informationWhitepaper IPv6 Valid until December
Whitepaper IPv6 Valid until December 2018 1 Table of Contents 1 Executive Summary... 3 2 Introduction... 4 3 Technical Basics... 6 3.1 Dual Stack / Dual IP... 6 3.2 IPv4IPv6 Translation... 6 3.3 IP-in-IP
More informationOpenScape Business S Demo
OpenScape Business S Demo Installation Guide Version: 1.0 04/2014 Product House Product Management OpenScape Business Unify GmbH & Co. KG Contents 1 Introduction 3 1.1 Terms of Use 3 1.2 Preconditions
More informationOpenScape Business V2
OpenScape Business V2 SIP Attack Protection - Diagnostic and SIP Provider configuration Version 2.0 Table of Contents 1 Introduction 3 2 Diagnostics of SIP-Attacks 3 2.1 SIP endpoint registration not possible
More informationOpenScape Web Collaboration
OpenScape Web Collaboration Make it easier for your teams to collaborate Allow staff the use of personal devices (B-Y-O-D) OpenScape Web Collaboration is a scalable, reliable, and highly secure web conferencing
More informationOpenScape Contact Center Extensions V2R1 Integration Connector. Programming Guide A31003-S2220-R
OpenScape Contact Center Extensions V2R1 Integration Connector Programming Guide Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001
More informationInformation. OpenScape Web Collaboration. Communication for the open minded. Siemens Enterprise Communications
Information OpenScape Web Collaboration Communication for the open minded Siemens Enterprise Communications www.siemens.com/open OpenScape Web Collaboration Overview OpenScape Web Collaboration is a scalable,
More informationmyreports User Guide A31003-P3010-U
myreports User Guide A31003-P3010-U107-17-7619 Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by
More informationHiPath Description. We are now Unify.
HiPath Description We are now Unify. This document references our previous company name; all othercontent is still valid and correct. For further information, please visit unify.com HiPath License Management
More informationSiemens Enterprise Communications www. sie mens-enterprise.com
HiPath C ordless IP The SIP-based cord less so lution HiPath Cordless IP completes the HiPath OpenOffice ME and HiPath OpenOffi ce EE fami ly with a cam pus-wide mobi lity solution Siemens Enterprise Communications
More informationOpenScape Business V2
OpenScape Business V2 Description Open Directory Service ODBC-ODBC Bridge Version 1.3 Table of Contents 1. Overview 5 1.1. ODBC-Bridge Client 5 1.2. ODBC-Server 6 1.3. Access Control 6 1.4. Licensing 7
More informationOpenScape Business V2 OpenScape Business Attendant. User Guide A31003-P3010-U
OpenScape Business V2 OpenScape Business Attendant User Guide A31003-P3010-U111-20-7619 Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and
More informationOpenScape Voice V8 Application Developers Manual. Programming Guide A31003-H8080-R
OpenScape Voice V8 Application Developers Manual Programming Guide A31003-H8080-R100-4-7620 Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001
More informationWeb RTC The Next Generation of Communications
Web RTC The Next Generation of Communications A seismic shift is underway that has the potential to change the way communications infrastructures are developed across the public and private sector. Seen
More informationUnify Compatibility. Sennheiser Solution Overview
Unify Compatibility Sennheiser Solution Overview Sennheiser Product categories Headphones & Headsets Contact Center & Office Microphones & Wireless Systems Meeting & Conference Solutions Visitor Guidance
More informationOpenScape Business V2
OpenScape Business V2 Description Open Directory Service ODBC-ODBC Bridge Version 1.2 Table of Contents 1. Overview 5 1.1. ODBC-Bridge Client 6 1.2. ODBC-Server 6 1.3. Access Control 6 1.4. Licensing 7
More informationOpenScape DECT mobile handsets
OpenScape DECT mobile handsets Cordless handsets for HiPath and OpenScape systems. In addition to the system-specific desktop telephones, cordless phones can also be operated with HiPath and OpenScape
More informationOpenScape Business. Tutorial Best Practice SDHC Card handling. Version 1.3
OpenScape Business Tutorial Best Practice SDHC Card handling Version 1.3 About this Document Descriptions within this document refer to OpenScape Business V2R3 effective July 2017 Disclaimer & Copyright
More informationOpenStage SIP - User Agent CSTA (uacsta) interface.
Technical Paper OpenStage SIP - User Agent CSTA (uacsta) interface. Issue: 1.1 Date: 01/29/2013 Copyright Unify Software and Solutions GmbH & Co. KG 2016 Mies-van-der-Rohe-Strasse 6 80807 Munich Germany
More informationOpenScape Desk Phone IP product family
OpenScape Desk Phone IP product family Vibrant communication at the desktop with user-friendly, multifunctional and economical IP telephones. Vibrant communication at the desktop The modern, space-saving
More informationThe Future Workspace is Now
The Future Workspace is Now Where Do Ideas Come To Life? An office should be a creative, productive place even when it s a shared desk or smart meeting room, airport lounge or public café with extra security
More informationOpenScape Business V2
OpenScape Business V2 Tutorial Best Practice - SDHC Card Handling, SDHC Card Cloning Cardmanager Tool Version 1.0 Table of Contents Overview 5 1. SDHC Card Health Status Detection 6 1.1. SDHC Log File
More informationData Center Management and Automation Strategic Briefing
Data Center and Automation Strategic Briefing Contents Why is Data Center and Automation (DCMA) so important? 2 The Solution Pathway: Data Center and Automation 2 Identifying and Addressing the Challenges
More informationOpenScape Desk Phone CP telephone family
CP telephone family The CP family offers meticulously conceived, compact and easy-toadminister devices to fulfill the infinitely varied needs of a multitude of users. because energy-efficient protects
More informationHandset Charging Rack OpenStage WL 3 / OpenStage WL3 Plus. Installation Guide A31003-M2000-J
Handset Charging Rack OpenStage WL 3 / OpenStage WL3 Plus Installation Guide A31003-M2000-J102-2-7631 Our Quality and Environmental Management Systems are implemented according to the requirements of the
More informationOpenScape UC Application V7
OpenScape UC Application V7 Highly open and flexible unified communications solution that integrates with all your existing applications OpenScape UC Application is a highly open unified communications
More informationSiemens Hipath 1220 Manual Management READ ONLINE
Siemens Hipath 1220 Manual Management READ ONLINE User manual SIEMENS HIPATH 1220-89 reviews for - 89 user reviews, tests and trials, features, SIEMENS HIPATH 1220 The most popular SIEMENS look at the
More information4 rd UCC Conference, 25 April 2017
4 rd UCC Conference, 25 April 2017 Antonios Balis Sales & Business Development Director Copyright Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved. 1 UC optimizes the Communication
More informationWhitepaper IPv6 Valid until December
Whitepaper IPv6 Valid until December 2017 1 Table of Contents 1 Executive Summary... 3 2 Introduction... 4 3 Technical Basics... 6 3.1 Dual Stack / Dual IP... 6 3.2 IPv4IPv6 Translation... 6 3.3 IP-in-IP
More informationUnify Ready. Technology connectivity certification. Konftel 300Wx via Konftel IP DECT 10
Unify Ready Technology connectivity certification The connectivity of Konftel 300Wx via Konftel IP DECT 10 developed by Konftel AB has been certified at the SIP Interface of in accordance with the respective
More informationDocumentation OpenScape Office V3 myportal for Mobile
myportal for Mobile, User Guide P31003P1030U103017619 HZ840D.50.090 08/2011 Siemens Enterprise Communications GmbH & Co. KG. 2011 Documentation OpenScape Office V3 myportal for Mobile User Guide A31003-P1030-U103-9-7619
More informationDocumentation. OpenScape Business V1 Internet Telephony Configuration Guide. Siemens Enterprise Communications
Documentation OpenScape Business V1 Internet Telephony Configuration Guide Siemens Enterprise Communications www.siemens-enterprise.com Table of Content 1 Introduction... 3 2 Internet Configuration...
More informationOpenScape Business V2
OpenScape Business V2 Tutrial VIP Interfaces Versin 2.0 Definitins HwT An OpenScape Business HwT describes the cnfiguratin f an OpenScape Business feature within the OpenScape Business administratin. It
More informationOpenScape Business S in hosted/cloud Deployments
OpenScape Business S in hosted/cloud Deployments Frank Wulf, UNIFY Version 1.14 Agenda OpenScape Business S in hosted/cloud Deployments Introduction Scenario Overview Scenarios Multi Instance Data Center
More informationM365 Powered Device Proof of Concept Overview
M365 Powered Device Proof of Concept Overview Describe how modern desktop will support your business Explore the latest devices Learn about privacy and diagnostic data Challenges Modern Desktop Devices
More informationNumber: Passing Score: 825 Time Limit: 120 min File Version: Vendor: Cisco. Exam Code:
700-104 Number: 000-000 Passing Score: 825 Time Limit: 120 min File Version: 130705 http://www.gratisexam.com/ Vendor: Cisco Exam Code: 700-104 Exam Name: Business Edition 6000 for Account Managers (BE6KAM)
More informationTHE NEW COLLABORATIVE WORKFORCE. Enterprise Communications, Advanced.
THE NEW COLLABORATIVE WORKFORCE Enterprise Communications, Advanced. Table of contents 3 Teamwork and collaboration without boundaries 8 Collaboration tools for the digital age 4 Communications that go
More informationHiPath Xpressions Compact Integrated Voice Mail
HiPath Xpressions Compact Integrated Voice Mail HiPath TM Xpressions Compact allows your company to carry out daily telecommunication in a flexible and speedy manner. It ensures that you can be contacted
More informationPartner Sales Playbook Atmosphere Voice and Messaging for Webex Teams
Partner Sales Playbook Atmosphere Voice and Messaging for Webex Teams Table of Contents Introduction Atmosphere Cloud Communications IntelePeer & Cisco partnership Features Pricing Selling Atmosphere Cloud
More informationCOMPANY VISION 기업의생산성향상에기여하는최고의협업솔루션을제공하는최고의클라우드기업솔루션공급사
COMPANY VISION 기업의생산성향상에기여하는최고의협업솔루션을제공하는최고의클라우드기업솔루션공급사 Become the world s largest enterprise communications cloud provider, bringing best-in-class productivity and collaboration tools to businesses 1
More informationExam Name: PASCERFE - Cisco SaaS Conferencing and EIM Resale ATP for the FE Exam
Vendor: Cisco Exam Code: 650-304 Exam Name: PASCERFE - Cisco SaaS Conferencing and EIM Resale ATP for the FE Exam Version: Demo QUESTION NO: 1 Which step(s) should you take to establish rapport with clients?
More informationTHE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES
THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES EMPOWERING THE CONNEC TED GLOBAL ENTERPRISE Your phone system finally made it to the 21st century. R ingcentral enables more than 350,000 businesses of
More informationM I T E L 5200 IP Desktop
MITEL 5200 IP Desktop The Evolution of the Business Telephone The Mitel 5200 IP Desktop portfolio puts the power of Voice-over-IP (VoIP) where it matters most: on the user desktop. Designed with ergonomics
More informationFinancial Services Solutions
Financial Services Solutions Financial Services Communications the challenges Financial organisations are looking to create flexible, efficient client focused organisations by changing the way people work.
More informationHPE GO4SAP Getting Orchestrated for SAP Automate SAP Basis Management Enterprise-scale end-to-end
HPE GO4SAP Getting Orchestrated for SAP Automate SAP Basis Management Enterprise-scale end-to-end Automate enterprise-scale SAP Basis Management end-to-end SAP helps companies of all sizes and industries
More informationDocumentation. OpenScape Office, myreports. Communication for the open minded. User Guide A31003-P1000-U
Documentation OpenScape Office, myreports User Guide A31003-P1000-U104-12-7619 Communication for the open minded Siemens Enterprise Communications www.siemens.com/open Copyright Siemens Enterprise Communications
More informationUnify Ready. Technology connectivity certification. Konftel 300Wx via Konftel IP DECT 10
Unify Ready Technology connectivity certification The connectivity of Konftel 300Wx via Konftel IP DECT 10 developed by Konftel AB has been certified at the SIP Interface of in accordance with the respective
More informationOpenScape Branch V9 R3 Start with the right platform.
OpenScape Branch V9 R3 Start with the right platform. Leveraging the benefits of an open architecture in a Voice-over-IP enterprise communication environment, the OpenScape Branch is a SIP-based server
More informationNutanix and Big Switch: Cloud-First Networking for the Enterprise Cloud
Nutanix and Big Switch: Cloud-First Networking for the Enterprise Cloud Is it possible to architect an enterprise cloud as good as a public cloud? Public cloud providers have spearheaded innovation in
More informationThe New Collaboration Experience. Yves Torjman BDM
Th N C ll b ti E i The New Collaboration Experience Yves Torjman BDM The Collaborative Workspace Then 2 COLLABORATION NETWORKS will be to enterprises what social networks are to consumers 3 Collaboration
More informationIntroducing IBM Lotus Sametime 7.5 software.
Real-time collaboration solutions March 2006 Introducing IBM Lotus Sametime 7.5 software. Adam Gartenberg Offering Manager, Real-time and Team Collaboration Page 2 Contents 2 Introduction 3 Enhanced instant
More informationInformation OpenStage T The Open Unified Communications telephones
Information T The Open Unified Communications telephones is a totally new generation of phones which sets the benchmark for open and unified communications. These stylish devices provide an intuitive and
More informationVOXOX. A Tell-All Guide EVERYTHING YOU NEED TO KNOW ABOUT HOSTED PBX. a VOXOX ebook VOXOX, Inc A Comprehensive Guide
VOXOX A Tell-All Guide EVERYTHING YOU NEED TO KNOW ABOUT HOSTED PBX a VOXOX ebook 2017 VOXOX, Inc A Comprehensive Guide CONTENTS 3 INTRODUCTION 4 WHAT IS HOSTED PBX 6 ANATOMY OF A HOSTED PBX CALL 8 GETTING
More informationLaserfiche Document Management at a Glance
Document Management Laserfiche s desktop, web and mobile clients enable users to access and make changes to documents in the repository from any device. Laserfiche Document Management at a Glance Enable
More informationIBM Lotus Sametime and Unified Communications and Collaboration. Strategy and Technical Roadmap
IBM Lotus Sametime and Unified Communications and Collaboration Strategy and Technical Roadmap stephen_londergan@us.ibm.com March 2007 A new reason to look at Lotus Sametime 2006: the year of Lotus Sametime.
More informationNext Generation Mobile Collaboration
Next Generation Mobile Collaboration PSOUCC-2777 Chris Wiborg Director, Cisco Collaboration Portfolio Marketing @cwiborg Agenda Why Mobile Collaboration Matters Shifting User Expectations Delivering Value
More informationExam Name: PASCERSE - Cisco SaaS Conferencing and EIM Resale ATP for the SE Exam
Vendor: Cisco Exam Code: 650-303 Exam Name: PASCERSE - Cisco SaaS Conferencing and EIM Resale ATP for the SE Exam Version: Demo QUESTION 1 Which two steps describe best practices for placing a product
More informationProductivity starts with simplicity /This is Why we re making our MFPs easier to manage.
Sharp Remote Device Manager SIMPLE, CENTRALISED MONITORING AND MANAGEMENT Productivity starts with simplicity /This is Why we re making our MFPs easier to manage. Optimise your device management We know
More informationFINDING THE SWEET SPOT BETWEEN AI AND EI IN THE CONTACT CENTRE. Jonathan Sharp Sales & Marketing Director, Britannic Technologies Stand #F131
FINDING THE SWEET SPOT BETWEEN AI AND EI IN THE CONTACT CENTRE Jonathan Sharp Sales & Marketing Director, Britannic Technologies Stand #F131 Unifying Communications and Customer Contact Cloud PBX / ACD
More informationIntroduction to RingCentral Office
Introduction to RingCentral Office Outbound/Blended Customer Engagement Cloud PBX Digital Customer Engagement COLLABORATIVE COMMUNICATIONS Team Messaging Contact Center Video and Meetings 2 2019 RingCentral,
More informationAvaya Aura Contact Center Documentation Roadmap
Documentation Roadmap Release 6.2 NN44400-113 03.02 30 July 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete
More informationWhy Upgrade to Liferay Digital Experience Platform? The Right Solution for Your Future Challenges
Why Upgrade to Liferay Digital Experience Platform? The Right Solution for Your Future Challenges Table of Contents Transform Your Business With a Modern Platform.............. 1 The Evolving Role of IT
More informationHiPath Cordless Office for the HiPath 500 and HiPath 3000 Series
HiPath Cordless Office for the HiPath 500 and HiPath 3000 Series HiPath Cordless Office is the integrated cordless solution in the HiPath 500 and HiPath 3000 series for cordless communication with convenient
More informationALCATEL-LUCENT OPENTOUCH PERSONAL CLOUD A Revolution in Communications Applications for Enterprise End Users
ALCATEL-LUCENT OPENTOUCH PERSONAL CLOUD A Revolution in Communications Applications for Enterprise End Users For the past 30 years, enterprise communications have been built around the personal computer,
More informationNutanix and Big Switch: Cloud-First Networking for the Enterprise Cloud
Nutanix and Big Switch: Cloud-First Networking for the Enterprise Cloud Is it possible to architect an enterprise cloud as good as a public cloud? Public cloud providers have spearheaded innovation in
More informationGetting Started. HiPath 2000/3000/4000/5000 opticlient 130 V5.1. Quick Reference Guide.
Getting Started HiPath 2000/3000/4000/5000 opticlient 130 V5.1 Quick Reference Guide www.siemens.com/enterprise Copyright Siemens Enterprise Communications GmbH & Co. KG 2007 Hofmannstr. 51, D-81359 München
More informationMITEL MiCONTACT CENTER EDITIONS COMPARED
FEATURE MATRIX MITEL MiCONTACT CENTER EDITIONS COMPARED A HIGHLY FLEXIBLE, THREE-TIERED OFFERING Mitel Mi Office, Business, and Enterprise Edition are designed for small, medium, and enterprisesized businesses
More informationAvaya Callback Assist Considerations for Avaya Call Management System
Avaya Callback Assist Considerations for Avaya Call Management System Release 4.6.2.0 December 2017 2015-2017 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that
More informationoptipoint 400 standard 3.0 IP-Based Feature Telephone with Mini Switch and Power Over LAN
optipoint 400 standard 3.0 IP-Based Feature Telephone with Mini Switch and Power Over LAN The multi-protocol enabled IP telephone the optipoint 400 standard IP telephone allows the user to conduct telephone
More informationAvaya IP Office Platform Embedded Voic User Guide (IP Office Mode). Page 2 Documentation permits installation on non-avaya equipment).
Ip Office Embedded Voicemail Installation Manual embedded in, for execution on, or (in the event the applicable The Voicemail Pro voicemail server installation should include the Web Voicemail Pro (UMS).
More informationQuickPivot s Interact Coordinated, Dynamic Messaging
QuickPivot s Interact Coordinated, Dynamic Messaging Marketers are often saddled with conflicting or redundant marketing tools that don t make it easy for them to deliver consistent customer experiences.
More informationWHITE PAPER. How Virtualization Complements ShoreTel s Highly Reliable Distributed Architecture
WHITE PAPER How Virtualization Complements s Highly Reliable Distributed Architecture Table of Contents 1. Executive summary...3 2. Why virtualize...3 3. UC system architecture and virtualization...4 4.
More informationOpenScape Business MS Skype for Business Interworking. Michael Trotz, Product
OpenScape Business MS Skype for Business Interworking Michael Trotz, Product Manager@UNIFY Providing Telephony Connectivity from OSBiz to SfB Voice Interworking with existing Skype for Business environments
More informationAvaya Call Management System Documentation Roadmap
Documentation Roadmap Release 18 Issue 1 October 2015 2015, Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and
More information