Day in the Life of an SAP Consultant using IntelliCorp s LiveCompare Software

Size: px
Start display at page:

Download "Day in the Life of an SAP Consultant using IntelliCorp s LiveCompare Software"

Transcription

1 Day in the Life of an SAP Consultant using IntelliCorp s LiveCompare Software

2 Introduction Consultants use LiveCompare on a daily basis to help them deliver results to their clients more effectively and efficiently. From upgrades to new implementations, LiveCompare supports the whole SAP lifecycle. From upgrades to new implementations, LiveCompare is used to support the whole SAP lifecycle. We conducted an interview with a large SAP systems integrator who has been using LiveCompare for several years supporting a large number of clients on a wide range of projects. What follows is a day-to-day account of how they use LiveCompare. For the purpose of this document, all names and company names have been anonymised. Key Facts LiveCompare helps individual contributors and teams more efficiently and effectively deliver results. LiveCompare enables consultants with minimal SAP experience to work effectively on even complex SAP projects. LiveCompare helps solutions providers generate more revenue from each client by securing projects that would otherwise be cost/time prohibitive. LiveCompare answers key SAP questions faster, cheaper and with less risk. LiveCompare enables consultants to meet and exceed client expectations.

3 Tell me about your role at the systems integration company, GSI My background is not at all in SAP. I just started working on SAP the day I started work on this project. I ve been working with GSI for over 4 years now and I'm essentially a software applications developer - a.net programmer. I have been working a lot with development and different kinds of developments. This engagement that I ve been working on for nearly a year is different for me. This is an SAP engagement at ACME Inc. The group I work with at GSI is totally IT based. We are a centrally based group, specializing in data analytics. We provide end results in the form of different reports to all our service offerings. Have you always worked in the SAP space? My background is not at all in SAP. I just started working on SAP the day I started work on this project. I don t have any hands on experience with SAP. So you re working on an SAP implementation at ACME Inc? Yes, we are helping the ACME Inc teams with their SAP implementation - getting materials information from a legacy system into an SAP environment. Our role is to help them get rid of obsolete data, clean and cleanse the system. They have various work streams - product costing teams, ICT teams, security folk and inventory. We work with all of these teams. We work on anything SAP based.

4 How do you use LiveCompare with your client, ACME Inc? The client said they could do the analysis but it would take a month or more. With LiveCompare I deliver the results in two days. Technically, my job is to help them do data analysis. So SAP data analysis based on their requirements. According to the client, they can do the analysis themselves but would take them a month or more. With LiveCompare I can deliver the results in two days. LiveCompare is a massive productivity tool for me. What type of analysis are you helping ACME Inc. with? There are many different analyses that we run. For example, I ll explain one of the most critical analysis that I did for the security team. The challenge that ACME Inc. have is that there are product costs and local cost fields out there which need to be hidden from the end users. ACME Inc. have been doing this with a legacy system but now they want to implement the same feature in SAP. For this, they wanted to know which programs have these cost fields so we can secure those transactions and programs and make sure they won t be visible or available to the end user. This was one of the very challenging projects I worked on. It s not at all easy to figure out where these particular fields are being used and how they are being used. We need to make sure we secure anything that s tied up to those programs and T codes. So we run the field table analysis in LiveCompare.

5 How does this particular analysis in LiveCompare help? [LiveCompare reduced] one year s manual analysis reduced to 2 and a half months. Well, first we spoke with the product costing team to work out which fields were important. They helped us find the fields and field names that include cost information that we need to hide from end users. Based on that, we looked for each table that contains that field. Once we had a list of the table structures, dynamic structures, we looked for all programs and T-codes related to those tables. From this, we then looked at executable programs. We looked into all of this using the LiveCompare tool. We looked at the source code to make sure and identify where exactly that field has been referenced to. We were then able to secure any programs indirectly using those fields. All of this is done automatically in LiveCompare. How long did this take? It took me about two and a half months to get that work done. It was a very big process. A colleague introduced me to LiveCompare. She explained that if you do the exact analysis manually, it might take a year, with 15 resources. I was the only one doing this analysis and it took 2 and half months to get the work done.

6 How did your colleague introduce you to LiveCompare? I am known as the LiveCompare Specialist. My colleague had been using LiveCompare for three years or so. She d had a lot of hands on experience with LiveCompare and what it can do. When she came to GSI and started work on this project, she realized that LiveCompare could be very helpful in getting most of the analysis done with most of the standard workflows. There were some tweaks here and there depending on the clients requirements, but ultimately, she knew this would be a good tool for our clients. She knew it would give them a good idea of which programs and T codes are used, what programs and T codes are in the system, but have never been used and ones we could get rid of. Is your client aware that you use LiveCompare? They actually know that this is a third party tool from IntelliCorp and it is called LiveCompare. In fact I am known at ACME Inc, not as being from GSI but as the LiveCompare Specialist. So you went from LiveCompare Zero to Hero overnight! Yes. When I first started with LiveCompare, I had no clue. And I m not from an SAP background. But I had to start learning SAP. Initially I had a day of training to get a look and feel for LiveCompare. Michael Hugen (IntelliCorp Senior Product Specialist) came onsite to help me out. He showed me how to work with LiveCompare and that was it and we got started.

7 What are your future plans for LiveCompare? LiveCompare helps us meet and achieve high client expectations. Our goal is to use LiveCompare to work on different SAP engagements going forward. I ve been working on providing training to our team so they have a good knowledge of LiveCompare. That s what our main goal is. We really like the tool and we want to explore it and use it for other SAP engagements as well. Are you able to use LiveCompare when bidding for new projects? In fact we are already working on that. We have, I believe, two more projects coming up which we are trying to secure. We already told them that LiveCompare will give them complete visibility as to what their system looks like and what improvements need to be done. They can look at their programs and usage information, security roles and all that type of information. Will LiveCompare help you sell more services? Moving forward we definitely want to work with LiveCompare and prove to our clients that LiveCompare can do most of the work very easily. Some clients can be very demanding. We could never have met their requirements without this tool. We wouldn t have been able to do the analysis we ve done so far.

8 What about ACME Inc, how do they feel about you using LiveCompare? Our client is very happy with how LiveCompare reduces time and effort. They are very, very happy with the way LiveCompare spits out the results. They are really happy with the reduction in time that LiveCompare takes to get the work done. And LiveCompare s ability to go into more depth. LiveCompare can validate any system where transports are applied. It can do anything we ask it to do. Tell me about any other projects you have worked on. Currently I am working on an SLO (System Landscape Optimization) conversion process. We started work on an SLO implementation back in November time. My task was to validate the work carried out by a specialist systems integrator (SSI) who were responsible for getting the SLO implementation onto ACME Inc. s systems. My job was to validate the SLO conversions that SSI did. I had to make sure the conversion was done correctly and identify any errors that took place while they did the conversion process. We wanted to add one field called LC3 to the SAP system. If we turned on the LC3 field, it would affect a whole lot of calculations already out there. To ensure this didn t happen, they (ACME Inc.) had to go under some kind of conversion process. SSI took care of this activation and told ACME Inc. they would do some configuration, so as to get the same results and not impact other fields and calculations.

9 How did you use LiveCompare to help out? There were two configuration tables that SSI had forgotten to reapply correct configuration settings to. We pointed this out using LiveCompare. So our (GSI ) role was to take a snapshot of the system before the conversion process, then once SSI had performed the conversion process, we took a snapshot after and then to compared the differences in each of the tables that LC3 touches. And in fact we figured out that there was a problem. SSI told us that the conversion process was finished and everything was fine. but we disagreed. There were some differences we could see in the before and after snapshots that looked like either the configuration or table data had been affected. There were actually two configuration tables that SSI had forgotten to reapply correct configuration settings to. They had just forgotten to do that. And we pointed this out using LiveCompare reports. When we sent this to the SSI team, and they are people who don t like anyone to validate their results, they agreed that it was their fault. There were two instances where we picked them up on this type of thing.

10 What about other things LiveCompare was able to flag? My colleagues now know the ins and outs of what LiveCompare can do; the magic it can do! After the demo, I got 3 or 4 requests the same day asking me to run analysis! There were some tables where the time stamps were changed. And if the time stamp changes, the BW extractor works differently to how it should work. So yes there were some problems. The only way we could have figured them out was using this tool. Otherwise it is very difficult for people to actually understand what is going on in the SAP system. The ACME Inc. folks were very happy with the results. In fact we are doing another SLO process. Again I am responsible for validating the results. I m running some of the analysis, impact analysis and comparisons to just validate SSI s results. How are your colleagues responding to LiveCompare? During a lunch and learn, I gave a demo to our group. We talk about what tools are out there, what projects we are working on, what we are doing. Recently I gave a demo on LiveCompare and LiveModel. I had an hour session with them and explained what my role is and what I m working on. Everyone was very interested in how efficient this particular tool is and how easily we can get the results out. There are so many standard templates we can use, where we just need to click a button to start it. They now know the ins and outs of what LiveCompare can do; the magic it can do! After the demo, I got 3 or 4 requests the same day asking me to run analysis!

11 So even though you are getting things done quicker with LiveCompare, your work load has actually gone up?! Now my colleagues and clients see how easily I can do things with LiveCompare, I m getting even more requests from everywhere! My job is already very challenging with clients on my back, asking me to get work done. And now my colleagues and clients see how easily I can do things with LiveCompare, I m getting even more requests from everywhere! It s a good sign though because they realize how efficient LiveCompare is and how accurate it is. I think clients are very happy with this tool, very, very happy. What about support from IntelliCorp? I ve been working closely with the IntelliCorp team. Whenever I am stuck, I reach out to the team. I ve met Chris (CTO) and Jerry (CEO), I know them, and they know me. We have a good relationship. Whenever I have any questions, I them and get a response in a day. They take any feedback positively and are happy to get my input.

12 Tell me about your experience of working with LiveCompare. I m very independent with customizing my own workflows. For me, building the workflows and customizing them is easy as I understand the tool very well. The best part I really like is creating a customized workflow because I understand what the tool does. I m very independent with customizing my own workflows. When I have requests from clients or colleagues, I ask them further questions on what they are really looking for, what kind of reports they want. Then based on their input, I can customize, then run LiveCompare and spit out the reports for them. Have you used any other IntelliCorp products? I also like to use LiveModel to give my clients an overall business picture of how their processes are working and which processes are not being used. This enables them to decide if they want to do anything different from what they are doing already. It enables them to make business decisions based on what the models look like. Going forward, we are also going to work with LiveModel, to give clients a look and feel as to what their business processes look like.

13 About IntelliCorp "We see customers spending 20-30% of a new enterprise software implementation on testing and validation. The testing portion goes up to 70% for upgrades of these systems." Constellation Research Principal Analyst & VP, Holger Mueller IntelliCorp provides smart lifecycle management software for customers and partners using SAP applications. Our software tools act as catalysts for change, enabling SAP customers to dramatically reduce the cost of quality assurance, and speed the delivery of highquality SAP production environments for SAP HANA upgrades, governance, testing, and DevOps. For more information, sales-info@intellicorp.com or call in the US and +44 (0) in EMEA.

Digital Marketing Manager, Marketing Manager, Agency Owner. Bachelors in Marketing, Advertising, Communications, or equivalent experience

Digital Marketing Manager, Marketing Manager, Agency Owner. Bachelors in Marketing, Advertising, Communications, or equivalent experience Persona name Amanda Industry, geographic or other segments B2B Roles Digital Marketing Manager, Marketing Manager, Agency Owner Reports to VP Marketing or Agency Owner Education Bachelors in Marketing,

More information

Meet our Example Buyer Persona Adele Revella, CEO

Meet our Example Buyer Persona Adele Revella, CEO Meet our Example Buyer Persona Adele Revella, CEO 685 SPRING STREET, NO. 200 FRIDAY HARBOR, WA 98250 W WW.BUYERPERSONA.COM You need to hear your buyer s story Take me back to the day when you first started

More information

CASE STUDY IT. Albumprinter Adopting Redgate DLM

CASE STUDY IT. Albumprinter Adopting Redgate DLM CASE STUDY IT Albumprinter Adopting Redgate DLM "Once the team saw they could deploy all their database changes error-free at the click of a button, with no more manual scripts, it spread by word of mouth.

More information

Understand Your SAP Application Upgrade. The Challenge

Understand Your SAP Application Upgrade. The Challenge Understand Your SAP Application Upgrade The Challenge Fast, safe upgrades of SAP applications including Support Packs and Enhancement Packs with zero disruption The Solution Automated analysis using smart

More information

Datacenter Care HEWLETT PACKARD ENTERPRISE. Key drivers of an exceptional NPS score

Datacenter Care HEWLETT PACKARD ENTERPRISE. Key drivers of an exceptional NPS score Datacenter Care The things I love about Datacenter Care is the a la carte nature of the offering. The contract is really flexible and the services delivered correspond exactly to what we bought. The contract

More information

Title: Episode 11 - Walking through the Rapid Business Warehouse at TOMS Shoes (Duration: 18:10)

Title: Episode 11 - Walking through the Rapid Business Warehouse at TOMS Shoes (Duration: 18:10) SAP HANA EFFECT Title: Episode 11 - Walking through the Rapid Business Warehouse at (Duration: 18:10) Publish Date: April 6, 2015 Description: Rita Lefler walks us through how has revolutionized their

More information

Independent Solution Review AppEnsure for Citrix Monitoring

Independent Solution Review AppEnsure for Citrix Monitoring Independent Solution Review AppEnsure for Citrix Monitoring Pawel Serwan, organizer of Polish Citrix Users Group Monitoring is always one of the most important topics that you have to define during implementation

More information

Now on Now: How ServiceNow has transformed its own GRC processes

Now on Now: How ServiceNow has transformed its own GRC processes Now on Now: How ServiceNow has transformed its own GRC processes Increasing scalability, lowering risk, and slashing costs by $30,000 START 1 Introduction When your business is growing at 0% a year, it

More information

The Problem, the Solution and the End FinalPart

The Problem, the Solution and the End FinalPart 129 11 The Problem, the Solution and the End FinalPart Veni, vidi, vici. Gaius Julius Caesar After lunch, the team was waiting for Al and Bob to show up. They were late. When they finally showed up, John

More information

IMPORTANT WORDS AND WHAT THEY MEAN

IMPORTANT WORDS AND WHAT THEY MEAN MOBILE PHONES WHAT IS DATA Data is Internet. It can let you do lots of different things on your phone or tablet. You can send or receive texts, emails or photos, listen to music, watch TV shows, movies

More information

Close Your File Template

Close Your File Template In every sale there is always a scenario where I can t get someone to respond. No matter what I do. I can t get an answer from them. When people stop responding I use the Permission To. This is one of

More information

New website and new features are you making the most of your space?

New website and new features are you making the most of your space? New website and new features are you making the most of your space? Our new website went live at the beginning of November. We hope you ll agree that it s a massive improvement on the last one and that

More information

This video is part of the Microsoft Virtual Academy.

This video is part of the Microsoft Virtual Academy. This video is part of the Microsoft Virtual Academy. 1 In this session we re going to talk about building for the private cloud using the Microsoft deployment toolkit 2012, my name s Mike Niehaus, I m

More information

How I helped Enterprise DNA launch a Power BI course and grow their list by 2,401% in less than 1 year.

How I helped Enterprise DNA launch a Power BI course and grow their  list by 2,401% in less than 1 year. How I helped Enterprise DNA launch a Power BI course and grow their email list by 2,401% in less than 1 year www.zoranorak.com THE CLIENT Enterprise DNA is one of the leading Power BI training solutions

More information

How to Improve Your Campaign Conversion Rates

How to Improve Your  Campaign Conversion Rates How to Improve Your Email Campaign Conversion Rates Chris Williams Author of 7 Figure Business Models How to Exponentially Increase Conversion Rates I'm going to teach you my system for optimizing an email

More information

ProgressTestA Unit 5. Vocabulary. Grammar

ProgressTestA Unit 5. Vocabulary. Grammar ProgressTestA Unit Vocabulary 1 Completethesentenceswithappropriate words.thefirstlettersofthewordshavebeen given. a Can you believe it? She s getting married to a man she has met on a s networking site!

More information

Outlook is easier to use than you might think; it also does a lot more than. Fundamental Features: How Did You Ever Do without Outlook?

Outlook is easier to use than you might think; it also does a lot more than. Fundamental Features: How Did You Ever Do without Outlook? 04 537598 Ch01.qxd 9/2/03 9:46 AM Page 11 Chapter 1 Fundamental Features: How Did You Ever Do without Outlook? In This Chapter Reading e-mail Answering e-mail Creating new e-mail Entering an appointment

More information

XINSURANCE: Spreading the Word with SEO

XINSURANCE: Spreading the Word with SEO SEO Case Study SEO CASE STUDY XINSURANCE: Spreading the Word with SEO Everyone talks about SEO, but how many really know what it means and what to do to achieve results? For the team at XINSURANCE, finding

More information

Ryan Parsons Chad Price Jia Reese Alex Vassallo

Ryan Parsons Chad Price Jia Reese Alex Vassallo Ryan Parsons - Paper Prototype, Writing Chad Price - Paper Prototype, Digital Mockup Jia Reese - Paper Prototype, Usability Testing Alex Vassallo - Usability Testing, Writing All we have to decide is what

More information

VIDEO 1: WHY SHOULD YOU USE TEMPLATES TO SEND YOUR S?

VIDEO 1: WHY SHOULD YOU USE TEMPLATES TO SEND YOUR  S? VIDEO 1: WHY SHOULD YOU USE TEMPLATES TO SEND YOUR EMAILS? Hey, it s Kyle from HubSpot Academy. Let s talk about about email templates. Why should you use templates to send your emails? You probably don

More information

. social? better than. 7 reasons why you should focus on . to GROW YOUR BUSINESS...

. social? better than. 7 reasons why you should focus on  . to GROW YOUR BUSINESS... Is EMAIL better than social? 7 reasons why you should focus on email to GROW YOUR BUSINESS... 1 EMAIL UPDATES ARE A BETTER USE OF YOUR TIME If you had to choose between sending an email and updating your

More information

Consolidating servers, storage, and incorporating virtualization allowed this publisher to expand with confidence in a challenging industry climate.

Consolidating servers, storage, and incorporating virtualization allowed this publisher to expand with confidence in a challenging industry climate. ENGINEERED SOLUTIONS A PUBLISHING SUCCESS STORY DOING MORE WITH LESS Consolidating servers, storage, and incorporating virtualization allowed this publisher to expand with confidence in a challenging industry

More information

Bryan Kreuzberger, Creator of The Breakthrough System Presents. Breakthrough BLUEPRINT

Bryan Kreuzberger, Creator of The Breakthrough  System Presents. Breakthrough  BLUEPRINT Bryan Kreuzberger, Creator of The Breakthrough Email System Presents Breakthrough Email BLUEPRINT http://breakthroughemail.com BreakthroughEmail.com http://www.breakthroughemail.com The Breakthrough Email

More information

Fundamentals of Operations Research. Prof. G. Srinivasan. Department of Management Studies. Indian Institute of Technology, Madras. Lecture No.

Fundamentals of Operations Research. Prof. G. Srinivasan. Department of Management Studies. Indian Institute of Technology, Madras. Lecture No. Fundamentals of Operations Research Prof. G. Srinivasan Department of Management Studies Indian Institute of Technology, Madras Lecture No. # 13 Transportation Problem, Methods for Initial Basic Feasible

More information

(Refer Slide Time: 00:01:30)

(Refer Slide Time: 00:01:30) Digital Circuits and Systems Prof. S. Srinivasan Department of Electrical Engineering Indian Institute of Technology, Madras Lecture - 32 Design using Programmable Logic Devices (Refer Slide Time: 00:01:30)

More information

In today s video I'm going show you how you can set up your own online business using marketing and affiliate marketing.

In today s video I'm going show you how you can set up your own online business using  marketing and affiliate marketing. Hey guys, Diggy here with a summary of part two of the four part free video series. If you haven't watched the first video yet, please do so (https://sixfigureinc.com/intro), before continuing with this

More information

3 Steps To Create A Pipeline Full of Your Ideal Corporate Decision Makers Using LinkedIn

3 Steps To Create A Pipeline Full of Your Ideal Corporate Decision Makers Using LinkedIn 3 Steps To Create A Pipeline Full of Your Ideal Corporate Decision Makers Using LinkedIn by Ana Melikian, Paul G. McManus, & JoAnne Henein Copyright 2017 MORE CLIENTS MORE FUN LLC 1 How to Quickly Bypass

More information

(Refer Slide Time: 02.06)

(Refer Slide Time: 02.06) Data Structures and Algorithms Dr. Naveen Garg Department of Computer Science and Engineering Indian Institute of Technology, Delhi Lecture 27 Depth First Search (DFS) Today we are going to be talking

More information

Module 6. Campaign Layering

Module 6.  Campaign Layering Module 6 Email Campaign Layering Slide 1 Hello everyone, it is Andy Mackow and in today s training, I am going to teach you a deeper level of writing your email campaign. I and I am calling this Email

More information

Online Marketng Checklist

Online Marketng Checklist Online Marketng Checklist By Claude Bailey PUBLISHED BY: Weston Bailey, LLC Copyright 2016 Weston Bailey, LLC Contents Is My Website Mobile-Friendly?... 3 Is My Website Indexed By The Big 3 Search Engines?...

More information

SAPtips. Journal. Creating a Well-Developed Master Data Management Solution in BW. August/September 2005 Volume III Issue 4. SAPtips.

SAPtips. Journal. Creating a Well-Developed Master Data Management Solution in BW. August/September 2005 Volume III Issue 4. SAPtips. Page 1 Creating a Well-Developed Master Data Management Solution in BW By Arthur Pat Pesa, arthurpesa, inc Editor Note: Pat Pesa delivers another one-two-three punch with his discussion of developing,

More information

6 counterintuitive strategies to put your list building efforts into overdrive

6 counterintuitive strategies to put your list building efforts into overdrive 6 counterintuitive strategies to put your list building efforts into overdrive Ant Carter is an online marketer, blogger and educator. Find out more about me, and the mission I have to free 1,000 people

More information

Considerations for Mobilizing your Lotus Notes Applications

Considerations for Mobilizing your Lotus Notes Applications Considerations for Mobilizing your Lotus Notes Applications John Kingsley Teamstudio Technical Director Why Mobilize? It all started with email. Not any one email in particular, just the fact that you

More information

Frequently Asked Questions about the NDIS

Frequently Asked Questions about the NDIS Frequently Asked Questions about the NDIS Contents 3 4 5 5 5 5 6 6 7 7 8 8 8 8 8 9 9 9 9 9 10 10 10 10 11 11 11 11 12 12 12 12 13 13 13 14 14 What is the NDIS and how is it different to current funding

More information

How many leads you bring in How much revenue you bring in How many products you sell How much costs you are able to keep down etc

How many leads you bring in How much revenue you bring in How many products you sell How much costs you are able to keep down etc As a marketer working in a small business, you may find yourself wearing many hats. You may find that you are responsible for a lot more than just the marketing and that the growth and existence of the

More information

That was a lot to go through. Now let s see what a finished campaign looks like using informal language. common ground

That was a lot to go through. Now let s see what a finished campaign looks like using informal language. common ground Share: A COMPLETE CAMPAIGN That was a lot to go through. Now let s see what a finished campaign looks like using informal language 1st message - the first email of the campaign Hi Bart, common ground smooth

More information

Joshua Hodgskin Unit 11 task 3

Joshua Hodgskin Unit 11 task 3 For this task I ll be annotating two sets of screen shots from two practicals, which I did over this unit, the first practical I did on a computer simulation program where I set up different users for

More information

Spam. Time: five years from now Place: England

Spam. Time: five years from now Place: England Spam Time: five years from now Place: England Oh no! said Joe Turner. When I go on the computer, all I get is spam email that nobody wants. It s all from people who are trying to sell you things. Email

More information

Creating a Departmental Standard SAS Enterprise Guide Template

Creating a Departmental Standard SAS Enterprise Guide Template Paper 1288-2017 Creating a Departmental Standard SAS Enterprise Guide Template ABSTRACT Amanda Pasch and Chris Koppenhafer, Kaiser Permanente This paper describes an ongoing effort to standardize and simplify

More information

Good afternoon, everyone. Thanks for joining us today. My name is Paloma Costa and I m the Program Manager of Outreach for the Rural Health Care

Good afternoon, everyone. Thanks for joining us today. My name is Paloma Costa and I m the Program Manager of Outreach for the Rural Health Care Good afternoon, everyone. Thanks for joining us today. My name is Paloma Costa and I m the Program Manager of Outreach for the Rural Health Care program. And I m joined by Carolyn McCornac, also Program

More information

12 Follow-up Templates

12 Follow-up  Templates 12 Follow-up Email Templates that help turn prospects into customers in 2018 When you look at the sales process of most B2B sales teams, there s typically A LOT of things that you could improve. I generally

More information

National Weather Service Weather Forecast Office Norman, OK Website Redesign Proposal Report 12/14/2015

National Weather Service Weather Forecast Office Norman, OK Website Redesign Proposal Report 12/14/2015 National Weather Service Weather Forecast Office Norman, OK Website Redesign Proposal Report 12/14/2015 Lindsay Boerman, Brian Creekmore, Myleigh Neill TABLE OF CONTENTS Parts PAGE Abstract... 3 Introduction...

More information

ADOBE BUSINESS DIRECT SALES OUTBOUND TEMPLATES

ADOBE BUSINESS DIRECT SALES OUTBOUND  TEMPLATES ADOBE BUSINESS DIRECT SALES OUTBOUND EMAIL TEMPLATES TEMPLATE 1: FIRST ATTEMPTED OUTBOUND PHONE CONVERSATION, NO ANSWER Use: Send this email after trying to call a prospective customer who did not answer.

More information

Make $400 Daily. With Only. 5 Minutes Of Work

Make $400 Daily. With Only. 5 Minutes Of Work Make $400 Daily With Only 5 Minutes Of Work Hello friends, I am not a professional copywriter, so you will find a lot of mistakes and lack of professional touch in this e-book. But I have not made this

More information

USE CASE. Collect CLOSED CASE FEEDBACK. Salesforce Workflow. Clicktools Deployment TWO DEPLOYMENT APPROACHES. The basic activity flow goes like this:

USE CASE. Collect CLOSED CASE FEEDBACK. Salesforce Workflow. Clicktools Deployment TWO DEPLOYMENT APPROACHES. The basic activity flow goes like this: USE CASE Support clearly has a major impact on customer experience, which is why it s a starting point for many Clicktools implementations. This document outlines an example solution for a closed case/ticket

More information

GR OWT H- DRIVEN DESI G N (G DD) a better approach to website development

GR OWT H- DRIVEN DESI G N (G DD) a better approach to website development GR OWT H- DRIVEN DESI G N (G DD) a better approach to website development What is GROWTH-DRIVEN DESIGN 2 Wh at i s G R OW T H D R IV E N DESIGN? /grōth driv en də'zīn/ noun The process of ongoing iterative

More information

Get Twitter Followers in an Easy Way Step by Step Guide

Get Twitter Followers in an Easy Way Step by Step Guide Get Twitter Followers in an Easy Way Step by Step Guide See how I made $2300 in 3 Days using Twitter Traffic All in one guide for getting traffic via Twitter 1 Get Twitter Followers in an easy way Step

More information

The SD-WAN security guide

The SD-WAN security guide The SD-WAN security guide How a flexible, software-defined WAN can help protect your network, people and data SD-WAN security: Separating fact from fiction For many companies, the benefits of SD-WAN are

More information

EPISODE 23: HOW TO GET STARTED WITH MAILCHIMP

EPISODE 23: HOW TO GET STARTED WITH MAILCHIMP EPISODE 23: HOW TO GET STARTED WITH MAILCHIMP! 1 of! 26 HOW TO GET STARTED WITH MAILCHIMP Want to play a fun game? Every time you hear the phrase email list take a drink. You ll be passed out in no time.

More information

HPE ALM Standardization as a Precursor for Data Warehousing March 7, 2017

HPE ALM Standardization as a Precursor for Data Warehousing March 7, 2017 HPE ALM Standardization as a Precursor for Data Warehousing March 7, 2017 Brought to you by the Vivit Business Intelligence Special Interest Group led by Oded Tankus Hosted By Oded Tankus Project Manager

More information

What is version control? (discuss) Who has used version control? Favorite VCS? Uses of version control (read)

What is version control? (discuss) Who has used version control? Favorite VCS? Uses of version control (read) 1 For the remainder of the class today, I want to introduce you to a topic we will spend one or two more classes discussing and that is source code control or version control. What is version control?

More information

Troubleshooting and Tips

Troubleshooting and Tips LESSON 10 Troubleshooting and Tips Flickr is a large site, and like any large site, tons of questions come up. This chapter handles many such questions by digging into the Flickr back story for the answer

More information

STAUNING Credit Application Internet Sales Process with /Voic Templates to Non-Responsive Prospects 2018 Edition

STAUNING Credit Application Internet Sales Process with  /Voic Templates to Non-Responsive Prospects 2018 Edition STAUNING Credit Application Internet Sales Process with Email/Voicemail Templates to Non-Responsive Prospects 2018 Edition Contents 30-DAY CREDIT APPLICATION INTERNET SALES PROCESS... 2 DAY 1 AUTO-RESPONSE

More information

VIDEO 1: WHY IS THE USER EXPERIENCE CRITICAL TO CONTEXTUAL MARKETING?

VIDEO 1: WHY IS THE USER EXPERIENCE CRITICAL TO CONTEXTUAL MARKETING? VIDEO 1: WHY IS THE USER EXPERIENCE CRITICAL TO CONTEXTUAL MARKETING? Hello again! I m Angela with HubSpot Academy. In this class, you re going to learn about the user experience. Why is the user experience

More information

5 R1 The one green in the same place so either of these could be green.

5 R1 The one green in the same place so either of these could be green. Page: 1 of 20 1 R1 Now. Maybe what we should do is write out the cases that work. We wrote out one of them really very clearly here. [R1 takes out some papers.] Right? You did the one here um where you

More information

Food Service Company Boosts Daily Productivity with Communications Solution

Food Service Company Boosts Daily Productivity with Communications Solution Microsoft Lync Server 2010 Customer Solution Case Study Food Service Company Boosts Daily Productivity with Communications Solution Overview Country or Region: United Kingdom Industry: Food Wholesale and

More information

Monitoring Java in Docker at CDK

Monitoring Java in Docker at CDK CASE STUDY Monitoring Java in Docker at CDK The Digital Marketing business unit of CDK global shifted to a containerized approach for their next generation infrastructure. One of the challenges they ran

More information

Search Overview. How to find your way around: Suggested Keywords: From any List screen, click in the Search box: Monday, August 15, 2016 Page 1

Search Overview. How to find your way around: Suggested Keywords: From any List screen, click in the Search box: Monday, August 15, 2016 Page 1 Search Overview From any List screen, click in the Search box: How to find your way around: Suggested Keywords: Monday, August 15, 2016 Page 1 Additional Criteria: Use Additional Criteria to search particular

More information

CLIENT ONBOARDING PLAN & SCRIPT

CLIENT ONBOARDING PLAN & SCRIPT CLIENT ONBOARDING PLAN & SCRIPT FIRST STEPS Receive Order form from Sales Representative. This may come in the form of a BPQ from client Ensure the client has an account in Reputation Management and in

More information

Case study on PhoneGap / Apache Cordova

Case study on PhoneGap / Apache Cordova Chapter 1 Case study on PhoneGap / Apache Cordova 1.1 Introduction to PhoneGap / Apache Cordova PhoneGap is a free and open source framework that allows you to create mobile applications in a cross platform

More information

COPYRIGHTED MATERIAL. Getting Started with Google Analytics. P a r t

COPYRIGHTED MATERIAL. Getting Started with Google Analytics. P a r t P a r t I Getting Started with Google Analytics As analytics applications go, Google Analytics is probably the easiest (or at least one of the easiest) available in the market today. But don t let the

More information

CLIENT ONBOARDING PLAN & SCRIPT

CLIENT ONBOARDING PLAN & SCRIPT CLIENT ONBOARDING PLAN & SCRIPT FIRST STEPS Receive Order form from Sales Representative. This may come in the form of a BPQ from client Ensure the client has an account in Reputation Management and in

More information

WEBINAR REPLAY SEQUENCE

WEBINAR REPLAY  SEQUENCE WEBINAR REPLAY EMAIL SEQUENCE Webinars have become one of the most powerful ways to sell products and services online. If you have an effective presentation, the orders will come rolling in during and

More information

The Journey of a Senior System Center Consultant Implementing BSM

The Journey of a Senior System Center Consultant Implementing BSM November 2014 The Journey of a Senior System Center Consultant Implementing BSM AUTHOR: APPROVED CONSULTING, JONAS LENNTUN Amsterdam - New York Ottawa - Dallas www.savision.com sales@savision.com 1.1 How

More information

SECURITY AUTOMATION BEST PRACTICES. A Guide to Making Your Security Team Successful with Automation

SECURITY AUTOMATION BEST PRACTICES. A Guide to Making Your Security Team Successful with Automation SECURITY AUTOMATION BEST PRACTICES A Guide to Making Your Security Team Successful with Automation TABLE OF CONTENTS Introduction 3 What Is Security Automation? 3 Security Automation: A Tough Nut to Crack

More information

RAIFFEISENBANK BULGARIA

RAIFFEISENBANK BULGARIA RAIFFEISENBANK BULGARIA IT thought leader chooses EMC XtremIO and VMware for groundbreaking VDI project OVERVIEW ESSENTIALS Industry Financial services Company Size Over 3,000 employees, assets of approximately

More information

HeroBase Administrator Training Guide 101

HeroBase Administrator Training Guide 101 HeroBase Administrator Training Guide 101 Contents Introduction... 3 Preconditions... 3 What is a campaign?... 3 What is a Project?... 3 How does Campaign Templates relate to Campaigns?... 4 What is Lead

More information

FRONT USER GUIDE Getting Started with Front

FRONT USER GUIDE Getting Started with Front USER GUIDE USER GUIDE Getting Started with Front ESSENTIALS Teams That Use Front How To Roll Out Front Quick Start Productivity Tips Downloading Front Adding Your Team Inbox Add Your Own Work Email Update

More information

Dealing with Bugs. Kenneth M. Anderson University of Colorado, Boulder CSCI 5828 Lecture 27 04/21/2009

Dealing with Bugs. Kenneth M. Anderson University of Colorado, Boulder CSCI 5828 Lecture 27 04/21/2009 Dealing with Bugs Kenneth M. Anderson University of Colorado, Boulder CSCI 5828 Lecture 27 04/21/2009 University of Colorado, 2009 1 Goals 2 Review material from Chapter 11 of Pilone & Miles Dealing with

More information

Yammer Product Manager Homework: LinkedІn Endorsements

Yammer Product Manager Homework: LinkedІn Endorsements BACKGROUND: Location: Mountain View, CA Industry: Social Networking Users: 300 Million PART 1 In September 2012, LinkedIn introduced the endorsements feature, which gives its users the ability to give

More information

Powered by. How did trying to give apples away for free change the world?

Powered by. How did trying to give apples away for free change the world? How did trying to give apples away for free change the world? Steve Wozniak can tell you. He put technology in the hands of the people through the invention of the modern personal computer. Leaving college

More information

Full Website Audit. Conducted by Mathew McCorry. Digimush.co.uk

Full Website Audit. Conducted by Mathew McCorry. Digimush.co.uk Full Website Audit Conducted by Mathew McCorry Digimush.co.uk 1 Table of Contents Full Website Audit 1 Conducted by Mathew McCorry... 1 1. Overview... 3 2. Technical Issues... 4 2.1 URL Structure... 4

More information

Introducing the. new & improved. Think. Formerly. Intelligent Business Automation.

Introducing the. new & improved. Think. Formerly. Intelligent Business Automation. Introducing the new & improved Think New branding, new release, A good deal has changed since you heard from us last. As well as giving Email2DB a makeover into ThinkAutomation, we ve also massively extended

More information

"SQL Monitor now makes the team look more professional."

SQL Monitor now makes the team look more professional. PRUDENTIAL CASE STUDY "SQL Monitor now makes the team look more professional." How Redgate s SQL Monitor makes monitoring a host of production servers easier, faster, and more professional 91% of Fortune

More information

The Seven Habits of Highly Effective Usability People

The Seven Habits of Highly Effective Usability People Vol. 5, Issue 3, May 2010, pp. 76-80 The Seven Habits of Highly Effective Usability People Mary Beth Rettger Director, Usability and Documentation MathWorks 3 Apple Hill Drive Natick, MA 01778 USA Mb.rettger@gmail.com

More information

Welcome to today s Webcast. Thank you so much for joining us today!

Welcome to today s Webcast. Thank you so much for joining us today! Welcome to today s Webcast. Thank you so much for joining us today! My name is Michael Costa. I m a member of the DART Team, one of several groups engaged by HAB to provide training and technical assistance

More information

Win-Back Campaign- Re-Engagement Series

Win-Back Campaign- Re-Engagement Series Win-Back Campaign- Re-Engagement Series At this point the re-engagement campaign has ended, so if the prospect still hasn t responded it s time to turn up the heat. NOTE: In the emails below, everywhere

More information

The ROI of UI Toolkit Standardization

The ROI of UI Toolkit Standardization The ROI of UI Toolkit Standardization Whitepaper Introduction 1 Buy vs. Build 2 The ROI of Standardization 3 The ROI of Infragistics as your UX Team 3-4 Leveraged Learning 4 The Overall Value of Standardization

More information

2016 All Rights Reserved

2016 All Rights Reserved 2016 All Rights Reserved Table of Contents Chapter 1: The Truth About Safelists What is a Safelist Safelist myths busted Chapter 2: Getting Started What to look for before you join a Safelist Best Safelists

More information

Using video to drive sales

Using video to drive sales Using video to drive sales The following is a sequence of actions related to using video to drive sales. These are the methods and actions that Richter10.2 Video takes to increase our sales of our products

More information

How to get your subscription account ready for the GDPR. Step-guide for getting the consent you may need from your subscribers.

How to get your  subscription account ready for the GDPR. Step-guide for getting the consent you may need from your subscribers. How to get your email subscription account ready for the GDPR. Step-guide for getting the consent you may need from your subscribers. Please be aware this document does not constitute legal advice. It

More information

(Refer Slide Time: 06:01)

(Refer Slide Time: 06:01) Data Structures and Algorithms Dr. Naveen Garg Department of Computer Science and Engineering Indian Institute of Technology, Delhi Lecture 28 Applications of DFS Today we are going to be talking about

More information

USING EVENTBRITE. A Guide for CLAPA Staff & Volunteers

USING EVENTBRITE. A Guide for CLAPA Staff & Volunteers USING EVENTBRITE A Guide for CLAPA Staff & Volunteers Please Note: This guide is long and quite detailed to ensure it covers any questions you might have. It is split up into sections so you can refer

More information

Availability and the Always-on Enterprise: Why Backup is Dead

Availability and the Always-on Enterprise: Why Backup is Dead Availability and the Always-on Enterprise: Why Backup is Dead Backups certainly fit the bill at one time, but data center needs have evolved and expanded. By Nick Cavalancia Every business has experienced

More information

THE MAGIC OF A MILLION DOLLARS BY MAIL!

THE MAGIC OF A MILLION DOLLARS BY MAIL! THE MAGIC OF A MILLION DOLLARS BY MAIL! (A simple premise that explores the Secrets of Wealth and how a small purchase can lead to $1,000,000) Dear Fellow Wealth Seeker, You ve been pre-approved to join

More information

Cyber Smarts Using Social Media Wisely

Cyber Smarts Using Social Media Wisely Cyber Smarts Using Social Media Wisely Posted on March 24, 2016 by Shridevi Stock Photo You have access to the world s largest museum, art gallery, library and social group ever created. You also have

More information

MD-HQ Utilizes Atlantic.Net s Private Cloud Solutions to Realize Tremendous Growth

MD-HQ Utilizes Atlantic.Net s Private Cloud Solutions to Realize Tremendous Growth Success Story: MD-HQ Utilizes Atlantic.Net s Private Cloud Solutions to Realize Tremendous Growth Atlantic.Net specializes in providing security and compliance hosting solutions, most specifically in the

More information

COMPREHENSIVE GUIDE TO HUBSPOT WORKFLOWS

COMPREHENSIVE GUIDE TO HUBSPOT WORKFLOWS COMPREHENSIVE GUIDE TO HUBSPOT WORKFLOWS THE IMPORTANCE OF MAPPING THE BUYER S JOURNEY Understanding where a lead is at within the Buyer s Journey allows you to create specific, targeted content to appeal

More information

CATCH ERRORS BEFORE THEY HAPPEN. Lessons for a mature data governance practice

CATCH ERRORS BEFORE THEY HAPPEN. Lessons for a mature data governance practice CATCH ERRORS BEFORE THEY HAPPEN Lessons for a mature data governance practice A guide to working with cross-departmental teams to establish proactive data governance for your website or mobile app. 2 Robust

More information

Usability Testing Review

Usability Testing Review Usability Testing Summary Usability Testing Review Alexis Anand, Katrina Ezis, Ma Shixuan, Cynthia Zhang CSE 440 Section AD All of our usability tests were conducted with students from Computer Science

More information

15 Minute Traffic Formula. Contents HOW TO GET MORE TRAFFIC IN 15 MINUTES WITH SEO... 3

15 Minute Traffic Formula. Contents HOW TO GET MORE TRAFFIC IN 15 MINUTES WITH SEO... 3 Contents HOW TO GET MORE TRAFFIC IN 15 MINUTES WITH SEO... 3 HOW TO TURN YOUR OLD, RUSTY BLOG POSTS INTO A PASSIVE TRAFFIC SYSTEM... 4 HOW I USED THE GOOGLE KEYWORD PLANNER TO GET 11,908 NEW READERS TO

More information

The 21 WORD . That Can Get You More Clients. Ian Brodie

The 21 WORD  . That Can Get You More Clients. Ian Brodie The 21 WORD EMAIL That Can Get You More Clients Ian Brodie The 21 Word Email That Can Get You More Clients Hey there! Welcome to this short report on the 21 Word Email That Can Get You More Clients If

More information

Data Protection and Information Security. Presented by Emma Hawksworth Slater and Gordon

Data Protection and Information Security. Presented by Emma Hawksworth Slater and Gordon Data Protection and Information Security Webinar Presented by Emma Hawksworth Slater and Gordon 1 3 ways to participate Ask questions link below this presentation Answer the polls link below this presentation

More information

MAXIMIZING THE UTILITY OF MICROSOFT OUTLOOK. Presented by: Lisa Hendrickson Deborah Savadra

MAXIMIZING THE UTILITY OF MICROSOFT OUTLOOK. Presented by: Lisa Hendrickson Deborah Savadra MAXIMIZING THE UTILITY OF MICROSOFT OUTLOOK Presented by: Lisa Hendrickson (@callthatgirl) Deborah Savadra (@legalofficeguru) INTRODUCTION: INBOX = MONEY Your inbox equals money, as it does for anyone

More information

Cybersecurity for the SMB. CrowdStrike s Murphy on Steps to Improve Defenses on a Smaller Scale

Cybersecurity for the SMB. CrowdStrike s Murphy on Steps to Improve Defenses on a Smaller Scale Cybersecurity for the SMB CrowdStrike s Murphy on Steps to Improve Defenses on a Smaller Scale The high-profile breaches of Fortune 100 companies are the ones that get the headlines, but small and midsized

More information

Driven by a passion to develop our customers, SuperOffice has become one of Europes leading providers of CRM solutions.

Driven by a passion to develop our customers, SuperOffice has become one of Europes leading providers of CRM solutions. News Caesar CRM 2018 R1 Driven by a passion to develop our customers, SuperOffice has become one of Europes leading providers of CRM solutions. Do you want to increase your sales, customer loyalty and

More information

If Statements, For Loops, Functions

If Statements, For Loops, Functions Fundamentals of Programming If Statements, For Loops, Functions Table of Contents Hello World Types of Variables Integers and Floats String Boolean Relational Operators Lists Conditionals If and Else Statements

More information

Events in Oracle Eloqua

Events in Oracle Eloqua A Marketing Geek s Guide to: Events in Oracle Eloqua ABOUT THIS SERIES Oracle Eloqua is the most powerful marketing automation platform on the market. It has the ability to scale to the needs of the largest

More information

Security Automation Best Practices

Security Automation Best Practices WHITEPAPER Security Automation Best Practices A guide to making your security team successful with automation TABLE OF CONTENTS Introduction 3 What Is Security Automation? 3 Security Automation: A Tough

More information

Introduction to Access 97/2000

Introduction to Access 97/2000 Introduction to Access 97/2000 PowerPoint Presentation Notes Slide 1 Introduction to Databases (Title Slide) Slide 2 Workshop Ground Rules Slide 3 Objectives Here are our objectives for the day. By the

More information