Frequently Asked Questions

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1 Frequently Asked Questins Date f Last Update: FAQ SatView 0001 SatView is nt pening and hangs at the initial start-up splash screen This is mst likely an issue with ne f the dependency, SQL LcalDB, missing in the machine. SatView needs SQL LcalDB t be installed in the machine as its ne f the dependency required fr SatView t wrk prperly. While installing SatView if yu (r yur IT administratr) have installed thrugh setup.exe file then the setup wuld have autmatically checked and installed the required dependencies. But if yu have installed using setup.msi file, then that desn t install r check fr the missing dependencies. Hence the simple slutin is t re-run the installatin setup using setup.exe and that shuld install the missing dependencies. If yu dn t want t rerun the installer exe file, then please dwnlad and install Micrsft s SQL LcalDB 2012, available fr free, frm the Micrsft s website ( ). FAQ SatView 0002 Bing Maps nt shwing The Bing map backgrund is nt shwing. I get a message saying The remte name culd nt be reslved: ecn.t2.tiles.virtualearth.net In rder t use Bing Maps in SatView yu must be nline d yu have a netwrk cnnectin? If yu have gt an internet cnnectin it may be that yu need t pen sme prts in yur firewall. On ccasins the netwrk administratr blcks access t the internet thrugh sme prts. The fllwing dmains must be allwed access thrugh prt 80: ak.dynamic.t0.tiles.virtualearth.net ak.dynamic.t1.tiles.virtualearth.net ak.dynamic.t2.tiles.virtualearth.net ak.dynamic.t3.tiles.virtualearth.net 1

2 FAQ SatView 0003 Bing Maps taking time The Bing map backgrund smetimes lads slwly after scrlling r zming in. Under certain circumstances this phenmenn ccurs. This may be related t cnnectin speed, firewall settings and CPU. FAQ SatView 0004 Bing Maps satellite images disappearing The Bing map aerial backgrund desn t appear after zming in. At very high zm levels, Bing maps des nt have aerial imageries fr all places. FAQ SatView 0005 Structure Brwser Hw d I remve r clse a Netwrk frm the Structure Brwser? T clse an pened netwrk, yu need t clse/exit the SatView applicatin. Currently there is n ptin t clse the netwrk withut exiting the applicatin. FAQ SatView 0006 Layer Cntrl Hw d I switch ff displaying the bandwidths? Hw d I NOT display the values (Labels) f the bands? T switch ff r hide the band, G t Layer brwser unselect the Visible ptin fr Bands T remve the labels f the bands Click f the Hide Label ptin fr Bands 2

3 FAQ SatView 0007 Bendy Links Revert t Straight Hw d I cnvert bendy links t straight links? Use the Links Straighten Links buttn which will apply t yur selectin, view r entire netwrk. First identify the A-nde and B-nde f that link that needs t be cnverted frm bendy t straight link. If wrking with huge netwrks that have hundreds r thusands f links, then this may be dne by the fllwing methd. Select the link frm the map windw. Ensure that yu are selecting the User links (Hint make nly User Links Selectable thrugh Selectin Layers buttn). The link ID (A-nde B-nde) will be displayed in the Summary Panel. At times, based n the screen reslutin, it might be necessary t resize the Summary Panel windw t display the A-nde B-nde details crrectly. In Structure brwser, Click n User Links and then Real Simulatin links Frm the list f links, select the links that yu want t cnvert t straight link Fr large netwrks, enter the A-nde r B-nde int the Search bx and use the Filter ptin t limit the list t links r frm that nde nly, and then select frm that list. On selecting the link, the link will be highlighted n the Map Windw. 3

4 Right click n the Link and select the ptin Reset t Straight Link This will reset nly fr ne directin. If yu need t reset bth directins f a tw way link, then yu need t select the ther directin link and fllw the abve steps. FAQ SatView 0008 Exprting t GIS Can I exprt nly simulatin and buffer links fr MapInf and Shapefile cnversin withut centrid cnnectrs and Zne centrid? Yes, centrid cnnectrs can be excluded while exprting by unselecting the Cnnectrs Net 1 in the Layer brwser, but currently there is n ptin t exclude Centrids. Yu can use the selectin ptins in yu GIS prgram f chice t remve what yu d nt need. FAQ SatView 0009 UFS2UFV stps UFS2UFV desn't wrk n my UFS, it just hangs With SatView 1.18 cmbined with SatWin 11.4 there is an updated versin f UFS2UFV that can be cpied t yur SATURN prgrams flder by clicking a buttn in SatWin. This shuld slve the prblem. 4

5 It culd be due t yur netwrk being a Buffer Only Netwrk. With the installatin bundle yu dwnladed is an updated UFS2UFV batch file with instructins n hw t install. Please check that yu ve gt that installed. If this des nt slve yur issue please cntact supprt fr help. FAQ SatView 0010 Attributes in Data Manager All my Data in the Data Manager is marked RED when I pen frm cmmand line r frm sme sessins Have yu laded a UFV netwrk r is it a UFS netwrk? If UFS try with a UFV instead. This can happen in sme circumstances. Try lading it anyway. If it lads then the data is present and yu will be able t display the values r generate bands. FAQ SatView 0011 Mving Ndes Hw d I mve a grup f ndes at nce? Currently there is n ptin t mve a selectin f ndes tgether in SatView. Hwever yu might use ther GIS tls like MapInf t mve the ndes and then create Nde card file (similar t the Nde crdinate cards in Saturn Netwrk dat file) and then lad it using Apply Nde Crdinates frm Dat ptin under Netwrk Adjustment Tab. FAQ SatView 0012 P1X des nt lad any bendy links frm my GIS file exprted frm SatView I ve exprted bendy links frm SatView and want t use them in P1X. I specify the GIS file but n links are bendy. There are recrds in the GIS file under the card. Hw d I make it readable t P1X? There is a bug in versins prir t SatView T crrect, please add a blank line abve the line - this is a required 'Title' line which may be blank but has t be included. FAQ SatView 0013 Pltting Select Link Analysis data r any secndary analysis data in SatView Can I d Select Link Analysis r any secndary analysis and plt the results in SatView similar t the way I d in P1X? The current versin f SatView desn t have an ptin t d Select Link Analysis (SLA) r any ther secndary analysis directly. Hwever, they can be dne in P1X and the utput data brught int SatView fr pltting. 5

6 The prcess is t take a UFV already prepared fr display in SatView and update it using P1X t have the additinal fields fr the select link analysis data. This revised UFV can then be used t create plts in SatView. A recmmended step-by-step methd f ding this is given belw, thugh f curse there are ther ways f achieving the same result. 1) Cnvert the UFS t UFV using UFS2UFV batch prcess (if nt already dne) 2) Open the created UFV frm step 1 in P1X 3) Frm P1X 'Master Menu' select 'Analysis Optins' >> 'SLA; Basket' 4) Select the series f SLA's yu wish t d and say 'yes' t all t cntinue 5) Once dne selecting all the SLA's yu want t perfrm click 'Return' 6) When asked click 'Yes' t perfrm SLA 7) Click 'N' when asked whether t clse the graphics at the end f the calculatins 8) Click 'N' t dump results t a text file. Wait fr it t perfrm the SLAs. 9) 'Return' t the 'Master Menu'. Fr each SLA yu will have a new database clumn created and displayed in P1X. 10) Select SATDB ptins 11) Select ptin '16' t 'create new SATURN UF file' 12) Optin '0' t carry n 13) Fr the first SLA DB clumn - Select ptin '1' t Exprt with changed parameter 14) Then input a DA cde t have the new SLA clumn. The fields specifically set up in SatView fr hlding SLA data (frm SatView 1.20). are DAcdes ending in 8 frm 3008 t That is 30 fields: 3008 SLA1 - SLA flw SLA2 - SLA flw SLA3 - SLA flw SLA29 - SLA flw SLA30 - SLA flw 30 15) Select ptin t retain the DA cde type (Rad, Nde r Link) - 0 fr default 16) Give new DA cde header, ag First Select Link Nte at the mment, this wn t be displayed in the current SatView, but this may change in future releases. 17) Repeat steps 13 t 16 fr each SLA DB clumns 6

7 18) Select ptin '0' t Set the default value fr missing links/turns t 0 19) Save File dialgue bx will appear t get name fr the utput UF file. 20) Clse P1X Change file extensin at bttm left crner t 'All Files (*.*)' and give a new filename with extensin '.UFV' 21) Open the resulting new UFV file in SatView 22) Click 'Create Bands' >> scrll dwn the list f grups in first left clumn. 23) Select the grup Select Link Analysis' and then the apprpriate SLA that yu wish t use. 24) Change prperties fr create bands as required and plt bands as yu wuld d nrmally. Fr ther analysis, the data will need t be written t the standard DAcdes made available fr the user. These nw (frm SatView 1.20) appear in the grup 'User DA cdes', and are in similar range t the SLA cdes but with the trailing number 3 etc, ie: 3003 R_USERDA1 - Real User calculated data R_USERDA2 - Real User calculated data R_USERDA3 - Real User calculated data R_USERDA29 - Real User calculated data R_USERDA30 - Real User calculated data 30 and fr cmpleteness a crrespnding integer set ending with 4 (less likely t be required). FAQ SatView 0014 Online Licence Checks Fllwing n frm FAQ 0002, are there any additinal dmains I need t prvide access t when managing the licencing activatins etc? Yes. SatView needs t regularly check the validity f the activated user by cntacting the licence server. The fllwing dmains (and specific prts if stated) must be allwed access fr the sftware t functin: secure.sftwarekey.cm (prt 443) csp.cmdca.cm 7

8 Knwn Issues #Issue SatView 0001 P1X setting may nt always be saved. The P1X settings set under Set P1X Path may at times nt get saved prperly and may cause prblems while trying t view the nde graphics in P1X. It is suggested t retry by setting the path again. #Issue SatView 0002 Resuming Sessin des nt remember all the settings. When a sessin is resumed, i.e. yu pen the previus sessin r pen a saved sessin, sme f the settings are reset t default settings. Fr example, the layers that were made invisible in previus sessin r while saving the sessin are currently set t the default settings (i.e. Visible) n resuming r pening the sessin. #Issue SatView 0003 Feedback menu icns get cut ff n Windws 8/10. If yu are using Windws 8 r 10, then sme f the icns get cut ff (as shwn in the picture abve), but shuld nt have any functinal issues and it is nly a display issue. #Issue SatView 0004 Persistence f Straight Lines when Tracing Bendy Links Occasinally, when Tracing Bendy Lines, straight line representatins f the link may remain after the links have been made bendy. Attempts t select the link by clicking n the straight line fails as the link is n lnger lgically there. Re-lading the netwrk with a GIS file created frm these bendy links (which can be achieved by clsing SatView and restarting it with "Resume Last Sessin") shuld have the crrect bendy links and nt display the straight line. This seems t happen when nly ne directin f a link has been cded t a bendy line, i.e. by using the pinter Select t select the link, and then using the "Trace Bendy Links" - "Selected Links" methd. Even a successful crrectin f the reverse directin can leave the persistent straight line. This prblem can be avided by always selecting all the apprpriate links by using the "Rectangular Select" ptin t draw a little bx acrss the link (which will pick up bth directins etc.). Investigatin f the prblem and its reslutin is n-ging. If yu have a gd example f where it is happening, especially if the circumstances differ frm abve, please send us a Prblem Reprt, recrding step-by-step what has brught yu t the situatin. #Issue SatView 0005 Prgress Bar update may be erratic While wrking with lng perfrming tasks like trace bendy links fr huge netwrks, then the percentage cmplete infrmatin displayed in the prgress bar might be erratic and smetimes it might stp indicating any prgress. Hwever the prcess will be happening at the backgrund and it is nly that it is nt updated crrectly in the prgress bar. 8

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